Southwestern Bell GH3210 User manual

SouthwesternBell
FreedomPhone
2.4GHz
Cordless Dual Handset Telephone With Call Waiting Caller ID
GH3210Owner’sManual
TollFreeHelpline1-800-366-0937
http://www.swbfreedomphone.com

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IMPORTANT SAFETY INSTRUCTIONS.......................................3
SAFETY INSTRUCTIONS FOR BATTERIES...............................4
NAME OF CONTROLS AND INDICATIONS.................................5
FCC WANTS YOU TO KNOW.....................................................9
INTRODUCTION
ABOUT GH3210........................................................................10
FEATURES............................................................................10
BOX CONTENTS.........................................................................11
PREPARATION............................................................................11
OPERATINGINSTRUCTIONS
DESK/TABLE INSTALLATION......................................................12
EXTRACHARGER INSTALLATION...............................................13
WALL MOUNTING.....................................................................14
HANDSET BATTERY CHARGING................................................15
HANDSETS ID REGISTRATION..................................................16
SETUP HANDSET......................................................................17
TELEPHONE OPERATION.........................................................19
CALLER ID OPERATION............................................................24
TROUBLE SHOOTING............................................................27
PRODUCT CARE.......................................................................29
SERVICE................................................................................30
LIMITED WARRANTY...............................................................31
2
CONTENTS

BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK AND INJURY TO PERSONS,INCLUDING THE FOLLOWING:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall telephone jack and power outlet before cleaning.
Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kit-
chen sink, laundry tub, swimming pool, or in a wet basement.
5. Do not place this product on an unstable cart, stand or table. The product may fall,
causing serious damage.
6. Slots or openings in the cabinet and the back and bottom are provided for ventilation,
to protect it from overheating. These openings must not be blocked or covered. The
openings should never be blocked by placing the product on a bed, or other similar
surface. This product should never be placed near or over a radiator or heat regi-
ster.
7. This product should be operated only from the type of power source indicated on
the marking label. If you are not sure of the type of power supply to your home,con-
sult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not place this product where
the cord will be damaged by persons stepping on it.
9. Do not overload wall outlets and extension cords, as this can result in fire or elec-
tric shock.
10. Never push objects of any kind into this product through cabinet slots, as they may
touch dangerous voltage points or short out parts. This could result in fire or elec-
tric shock. Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product. Instead,when
service or repair work is required, take it to a qualified service technician.Open-
ing or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock when the appliance is subse-
quently used.
12. Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally, and proper operating instructions have
been followed, adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to restore the product to nor-
mal operation.
e. If the product has been dropped or the cabinet has been damaged.
f. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Use only the power cord and batteries indicated in this manual. Do not dispose of
batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
3322233 33
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IMPORTANT SAFETY INSTRUCTIONS

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Safety Instructions for Batteries
Handset Battery Pack
CAUTION:
Use only a Southwestern Bell Freedom Phone approved battery pack in the handset of
your GH3210 Cordless Telephone. To reduce the risk of fire or injury, always do the
following when replacing, discarding or charging batteries. When handling the batteries,
be careful not to short the battery with conducting materials such as rings, bracelets,
and keys. The battery or conducting material may overheat and cause burns.
Use only the following type and size of battery pack:
FORHANDSETUNIT:
GP60AAAH3BMX 3.6V600mAh, GPI International Ltd.
a. Do not dispose of the battery pack in a fire. The cell may explode. Check with
local codes for possible special disposal instructions.
b. Do not attempt to open or mutilate the battery pack. The chemicals are danger
ous and may cause damage to the eyes or skin, and may be toxic if swallowed.
c. Follow the charging instructions outlined in this manual.
The EPA certified RBRC * Battery Recycling Seal on the Nickel-Metal Hydride (Ni-
MH) battery indicates that Southwestern Bell Freedom Phone Retail Sales is voluntarily
participating in an industry program to collect and recycle these batteries at the end of
their useful life, when taken out of service in the United States or Canada.The RBRC
program provides a convenient alternative to placing used Ni-MH batteries into the trash
or the municipal waste stream, which may be illegal in your area. Please call 1-800-8-
BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in
your area. Southwestern Bell Freedom Phone Retail Sales’s involvement in this pro-
gram is part of our commitment to preserving our environment and conserving our
natural resources.
*RBRC is a trademark of the Rechargeable Battery Recycling Corporation.
Save These Instructions
44
SAFETY INSTRUCTIONS FOR BATTERIES

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Earpiece
LCD Display
Intercom/Transfer
Intercom/Transferallows
the2handsetstocommuni-
catewitheachother
Headset Jack
Redial/Pause button
Redialsthe lastnumber or
addsapause
Talk button
Usedtomakeorto
terminatecalls
Flash Button
Used to access call
waiting(ifavailable)
Delete Button
Used for deleting Caller
ID entries
Microphone
Memory Button
Usedto store orrecall
numbersinmemory
Channel Button
Used to select another
channel for clearer
reception
Keypad
Number buttons
Program
programbuttonto set
function
Mutebuttontotemporarily
mutethe microphone.
Conference
conferenceallows three-
way conversation
Receiver Volume
Control
-To adjustthereceiver
volume level
-CallerID Reviewbuttons
-Memoryscroll buttons
5
NAME OF CONTROLS AND INDICATIONS
Handset Controls, Indicators
New Call Indicator
Flashestoindicate there
arecallsthathavenotbeen
reviewed

6
LCD Display Indicator
Low battery Indicator Lights up to indicate when the battery needs charging.
Clock Shows the real time clock (AM/PM) format, or the time
stamp of a Caller ID record.
Ringer-off Indicator Lights up when ringer-off has been enabled.
Date Shows the date (MM/DD)format, or the date stamp of a
caller ID record.
Program Indicator Indicates that the handset is under Program mode
New Call/Call Counter Shows the amount of calls/new calls in standby mode.
When there is a new call that has not been reviewed,
the display will show “ NEW CAL” and the New Call
LED on the handset will blink.
Handset Indicator There are two handset indicators-“H1” and “H2”.The
currently used handset ID will be lit.
15-Digit Number Line Displays the caller’s number,or display your dialed
digits.
15-character Text Line Displays the caller’s name, call timer and system prompt
(such as “RINGING”,TALK” ).
Memo Indicator Lights up to indicate when Memory mode is being
used.
NAME OF CONTROLS AND INDICATIONS
Low Battery
Indicator
Handset#1
Handset#2
Indicator
15-digit Number Line 15-character Text Line
MEMO
Indicator
Ringer-off
Indicator Program Indicator Date
New Call/
Call Counter
Clock

IN USE
R
Page Button
Used to locate the
handset Handset#2
Handset#1
In Use/Charge LED
Lights when the handset is in
TALK mode or the handset is
on the cradle and the battery
isbeingcharged.Flasheswhen
an incoming call is received.
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Base Unit Controls and Indicators
Telephone Line
Connect the telephone line cord here DC In 9v DC 500mA Connect AC adaptor(A) cord here

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Charger Unit Controls and Indicators
This equipment complies with Part 68 of the FCC rules and the requirements adopted by
theACTA.On the bottom of this equipment is a label that contains, among other information,
a product identifier in the format US:47GW902BGH3210US.If required, this number must
be provided to the telephone company .
An FCC compliant telephone cord and modular plug is provided with this equipment. This
equipment is designed to be connected to the telephone network or premises wiring
using a compatible modular jack which is Part 68 compliant. See Installation Instructions
for details.
The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not ringing
in response to an incoming call. In most but not all areas, the sum of the RENs should not
exceed five (5.0). To be certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local telephone company(For products
R
CHARGE
DC In 9v DC 100mA
Connect AC adaptor(B) cord here
Charger LED
Lightswhen thehandset is
onthecradle and thebattery
is being charged
FCC WANTS YOU TO KNOW

approved after July 23,2001,the REN for this product is part of the product identifier that
has the format US: 47GW902BGH3210US.The digits represented by02 are the REN
without a decimal point(e.g.,03 is a REN of 0.3).For earlier products, the REN is sepa-
rately shown on the label.
If your telephone equipment causes harm to the telephone network, the telephone
company may discontinue your service temporarily. If possible, they will notify you in
advance. But if advance notice isn’t practical, you will be notified as soon as possible.
You will be informed of your right to file a complaint with the FCC. Your telephone
company may make changes in its facilities, equipment, operations, or procedures that
could affect the proper functioning of your equipment. If they do, you will be notified
in advance to give you an opportunity to maintain uninterrupted telephone service. If you
experience trouble with this telephone equipment, disconnect from the network until
the problem has been corrected or until you are sure that the equipment is not malfun-
ctioning.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.
The USOC number of the registration jack for the equipment is RJ11C.
This equipment is hearing aid compatible.
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
Some cordless telephones operate at frequencies that may cause interference to
nearby TV’s and VCR’s. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will
often reduce or eliminate the interference. However, there is no guarantee that interfer-
ence will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio TV technician for help.
NOTICE: If your home has specially wired alarm equipment connected to the telephone
line,ensure the installation of this GH3210 does not disable your alarm equipment. If you
have questions about what will disable alarm equipment ,consult your telephone com-
pany or qualified installer .
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INTRODUCTION
About the GH3210
The GH3210 is a 2.4GHz Cordless Phone with Caller Identifier . It is designed and
engineered to exacting standards for reliability, long life, and outstanding
performance.
FEATURES
Caller ID (50 call data memory locations) with call waiting
40 Channels (auto or manual selection)
Conference / Intercom
10-Number One-touch Dial Memory
Direct dialing from caller list
Extended battery life
Digital security coding
The GH3210 features include AutoTalk and AutoStandby .
AutoTalk allows you to answer a call by just removing the Handset
from the Base so you don’t have to waste time pushing buttons or
flipping switches. AutoStandby allows you to hang up by simply
returning the handset to the Base.The Ultra Clear Plus true compander
circuitry virtually eliminates background noise.This innovative techno-
logy, together with 40 different channels, provides you with the best
possible reception during all your conversations.
TO PROTECT YOU AGAINST MISBILLED CALLS, THE GH3210 HAS
RANDOM CODE DIGITALSECURITY WHICH AUTOMATICALLY SE-
LECTS ONE OF OVER 65,000 DIGITAL SECURITY CODES FOR THE
HANDSETAND BASE UNIT. ALSO, THE AUTOSECURER FEATURE
ELECTRONICALLY LOCKS YOUR PHONE WHEN THE HANDSET IS
IN THE BASE. TO GET THE MOST FROM YOUR GH3210, PLEASE
READ THIS OPERATING GUIDE THOROUGHLY.
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Box Contents
1Base unit 2 AC adaptors with cord
1 charging cradle (9V 500mA / 9V 100mA)
2 Handsets with rechargeable batteries 2 Belt clip
Quick installation guide Memory card
Registration card Telephone line cord
NOTE:
a. Keep the shipping carton and packaging, in case you need to transport your phone.
b. If any of these items are missing or damaged, contact your place of purchase.
Preliminary Preparation / Telephone Line Installation
1. Never install telephone jacks during a lightning storm.
2.Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
3.Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
Modular Outlet
The GH3210 cordless telephone operates from a standard 110/120 volt outlet. The
handset is powered by a rechargeable battery pack. Batteries are charged automati-
cally when the handset is placed in the cradle or the base unit.
INTRODUCTION (CONT.)
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Desk or Table Installation
1. The GH3210 base unit has built-in wall mount hanger holes. There is no bracket
to assemble. Simply take the base unit out of the box.
2. Plug the AC adaptor(A) cord into the 9V DC-500mA input jack on the Base unit.
3. Plug one end of the telephone cord into the TEL LINE jack on the Base unit.
4. Plug the other end of the telephone cord into the telephone wall jack.
5. Plug the AC adaptor into a standard 120V AC wall outlet.
NOTE:
Use only with the AC adaptor supplied with GH3210.
Place the telephone and power cords where they will not create a trip
hazard,or where they could become chafed and create a fire or other
electrical hazards.
INSTALLATION
9VDC/500mA
A
A
!

Extra Charger Installation
1. Plug the AC adaptor(B) cord into the 9V DC-100mA input jack on the charger unit.
2. Plug the AC adaptor into a standard 120V AC wall outlet.
NOTE:
Use only the AC adaptor supplied with GH3210.
Place the telephone and power cords where they will not create a trip
hazard,or where they could become chafed and create a fire or other
electrical hazards.
INSTALLATION (CONT.)
13
!
B
B
Belt clip installation
Attach belt clip to the cordless handset (optional)
123
To Attach To Remove

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Wall Mounting
1. If using a standard wall plate, this step is not necessary. Place the Desk/ Wall
bracket on the wall and mark the location of the screws. Install the screws leaving
3/16" extending out from the wall. Use anchors to secure screws.
2. To connect the Desk/Wall bracket in the wall mount position, simply align the bracket
with the slots on the base until it is securely in place.
3. Insert the AC adaptor(A) into the back of the unit.
4. Plug one end of the telephone line cord into the TEL LINE jack on the Base unit.
5. Thread the adaptor cord and telephone line cord through the grooves in the back of
the unit. The cord will exit from the bottom.
DONOTCONNECTTHEACADAPTORTOTHEWALLPOWEROUTLETYET.
6. Plug the other end of the line cord into the wall jack.
7. Mount the phone on the wallplate studs or on the screws as in step 1, and press
until the unit locks in place.
8. Plug the AC adaptor into the power outlet.
INSTALLATION (CONT.)
A

Handset Battery Charging
The battery pack in the handset must be fully charged for about 10-14 hours before
using the telephone.
After connecting to AC power, leave the handset unused in the cradle for ten to
fourteen hours. Later, it will take less time for the battery to recharge. The IN USE/
CHARGE LED on the base will be lit when the handset is in the cradle.
NOTE:
a. When the battery gets low, the LCD will show “BATTERY LOW” indicator, and the
unit will beep every 10 seconds.
b. If the battery becomes low while you are on a call, you will be disconnected after
about 3 minutes. Terminate the call quickly, and put the handset in the base to
recharge the battery.
The battery will hold its charge for several days out of the cradle, depending on use.
To Replace Batteries
1. Remove battery cover.
2. Remove battery.
3. Plug the cord of the battery pack into the handset and place the battery in the
case.
4. Slide battery cover until it clicks in place. Charge 10-14 hours before first use.
To maximize your battery’s life, we recommend that you periodically fully discharge the
battery, and then recharge it. To do this, unplug your phone line cord from the wall
phone jack. Press the TALK button, and allow the handset to remain on for 10 to 12
hours. Reconnect the phone cord to the wall phone jack. Return the handset to the base
and allow it to fully charge for 12 hours. If this process is completed monthly, it will
reduce the memory buildup that occurs from frequent partial charging.
INSTALLATION (CONT.)
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Handsets ID Registration
1. After base unit installation has been finished, place the handsets on the base and
charger and make sure each handset is charged for 10~14 hours.
NOTE:
The handset which has been charged at the external charger must be
placed on the main base unit for about 5 seconds to make proper ID
registeration.
INSTALLATION (CONT.)
IMPORTANT: If there is no“ dial tone or LCD displays ‘ No Link ’ then,
1. Press and hold Page 1 button on the base and CH button on one of the handsets
simultaneously for 10 seconds, then the handset LCD will display H1.
2. Press and hold Page 2 button on the base and CH button on the other handset
simultaneously for 10 seconds, then the handset LCD will display H2.
This may need repeating in case of a power failure to re-register the unit.
Both of Handset 1 and Handset 2 must be placed into base for about 5 seconds.
Handset 1 Handset 2
TRAN
Handset 2 ( “H2”) ID registered
TRAN
Handset 1 (“H1”) ID registered

SETUP HANDSET
To Set Contrast
1. Press MUTE/PRG button to select “CONTRAST **”.
2. Press the or button to adjust display contrast to the
desired level. The unit will show the default Time/date
eg(12:00AM 1/01).
3. Press MUTE/PRG button to confirm.
To Set Ringer On/Off
1. Press MUTE/PRG button to select “RINGER ON/RINGER
OFF”.
2. Pressthe or buttonto toggle RINGERONand RINGER
OFF. When RINGER OFF is selected the Ringer off icon
will be displayed on the LCD.
3. Press MUTE/PRG button to confirm.
To Set Ring Tone
1. Press MUTE/PRG button to select “RING TONEA/RING
TONEB”.
2. Press the or button to toggle RING TONE Aand RING
TONE B.The selected ring tone will be heard for 2 seconds.
3. Press MUTE/PRG button to confirm.
CONTRAST
RINGER ON
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PROG
PROG
NOTE:
The handset will not ring when the ringer is “OFF”. If the handset is out of the cradle,
the LCD display will show “RINGING” during an incoming call.
Overview
To go to set up mode, press and hold MUTE/PRG key for 2 seconds. The following
modes will be cycled by pressing MUTE/PRG key. “CONTRAST **” “RINGER ON/OFF”
“RING TONEA/B” “AREA CODE” “TONE/PULSE MODE” “SETTIME”. To
exit setup, press MUTE/PRG key when finished.
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To Set Area Code
1. Press MUTE/PRG button to select “AREA CODE”.
2. Simply enter your area code number using the number
pad on the handset.
3. Press MUTE/PRG button to confirm.
To Set Tone/Pulse Mode
1. Press MUTE/PRGbuttonto select“TONE/PULSE MODE”.
2. Press the or button to toggle TONE MODE and
PULSE MODE.
3. Press MUTE/PRG button to confirm.
To Set Time and Date
1. Press MUTE/PRG button to select “SET TIME”.
2. By using number pad on the handset, set desired date
and time.
AM/PM will be automatically set. eg(13:24 1:24PM).
3. Press MUTE/PRG button to confirm.
4. The time and date will be automatically updated
when the first incoming Caller ID call is received.
TONE MODE
7:21AM 12/24
PROG
PROG
NOTE:
The setup procedure will not begin until the handset is fully charged.
SETUP HANDSET (CONT.)
AREA CODE ?
PROG

Digital Security System
Your GH3210 Cordless Telephone is
equipped with a digital security coding
system to protect your base unit from be-
ing accessed by other cordless
telephones.
The code allows your base and handset
to recognize each other so that other
cordless phones will not make calls on
your line.
If theAC adaptor is disconnected or a loss
of power occurs while the handset is
away from the base unit, the security code
will be lost and the phone will be inopera-
ble. If this occurs, reconnect theAC adap-
tor and return the handset to the base unit
so that the security code is reset.When
the handset is not in the base, only a hand-
set having the identical security code and
operating on the same channel can ac-
cess the base and use your phone line.
When the handset is in the base, no other
handset, even those having the identical
security code and operating on the same
channel can access the base and use
your phone line.
Digital security coding will also eliminate
the “false” ringing associated with cordl-
ess telephones not equipped with this
feature.
40 Channel AutoScan
Operation
Your cordless telephone has 40 operat-
ing channels. The phone will automatically
TELEPHONE OPERATION
search and select the clearest channel
when you press the CHANNEL button.If
you hear noise or other interference
during your conversation, you can
manually select a clearer channel by
pressing and releasing the CH button on
the handset to switch to another spare
channel. Your call will not be interrupted.
NOTE:
You must be in usable range to change
channels. If you press the CH button
when you are close to being out of range,
you may lose the call. If this occurs, place
the handset back into the base for a few
seconds to reset the security code and
then make the call again.
Receiver Volume Control
Your GH3210 allows you to adjust the
handset volume to a more comfortable lis-
tening level by pressing up ( )and down
( )keys.
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Making a Call
1. If one handset is in use, the other hand-
set will display “LINE IN USE” for 3 sec-
onds when TALK button is pressed.
2. Lift the handset and press the TALK
button to be connected to the phone line.
The LCD display will show “TALK” and
the TALK timer will start. The IN USE/
CHARGE LED on the base will light.
3. After hearing a dial tone, dial the de-
sired number. Or you may predial the num-
ber (without pressing the TALK button),
then press the TALK button.
4. If you misdial, simply press the TALK
button, wait for a couple of seconds, and
press the TALK button again for a new
dial tone.
5. After your conversation is completed,
press the TALK button once to discon-
nect the line, or return the handset to the
base.
Receiving a Call
When the phone rings:
1.IFTHEHANDSETIS OUTOF THE
CRADLE, press the TALK button.
2.IFTHEHANDSETISINTHECRADLE,lift
the handset. DO NOT press the TALK
button, as you will be connected automat-
ically.
TELEPHONE OPERATION (CONT.)
Temporary Tone Mode
InPulsedialing mode, you can access bank
facilities, telephone answering machines,
etc., by simply pressing the TONE(‘ ’key)
to get into the tone mode and input the
required tone codes. It will reset automati-
cally after you end your call. By pressing
the FLASH button, you can return to the
pulse mode during the call.
NOTE:
If you experience difficulty with placing or
receiving calls, a lost security code may
be the cause of the problem. When this
occurs, the handset can no longer com-
municate with its base. The loss of the
code can occur any of the following ways:
if the battery is drained and needs recha-
rging; the handset is out of range of the
base unit; the AC adaptor is disconnected
or a power loss has occurred; or anthing
that causes electrical interference,for ex-
ample multiple cordless telephones, baby
monitors, televisions, VCR’s etc. Reset the
security code by placing the handset on
the base for 10 seconds. If that does not
work, make sure the AC adaptor is
connected. If necessary, unplug the AC
adaptor from the power source. Discon-
nect the battery for 5 seconds and then
reconnect. Place the handset on the base
and then replug the AC adaptor (see
Troubleshooting).
PAU SE