Southwestern Bell Freedom Phone User manual

STOP…DON’T TAKE ME BACK TO THE STORE.
LOOK…FOR THE TOLL-FREE “HELP” TELEPHONE NUMBER.
LISTEN…AS THE EXPERTS TALK YOU THROUGH THE PROBLEM.
For immediate answers to your questions regarding operation,
missing parts or installation, call the
SOUTHWESTERN BELL FREEDOM PHONE®
RETAIL SALES HELP LINE AT:
1-800-366-0937
Monday - Friday 8:30a.m. - 9:00p.m. EST
Saturday 8:30a.m. - 12:30p.m. EST
http://www.swbfreedomphone.com
SOUTHWESTERN BELL FREEDOM PHONE®
7475 N. Glen Harbor Blvd., Glendale, AZ 85307
FF2115AT IB- 3886 Printed in China
Southwestern Bell
Freedom Phone®
900MHz
Cordless Telephone
FF2115AT Owner’s Manual
Toll Free Helpline 1-800-366-0937
http://www.swbfreedomphone.com

CONTENTS
IMPORTANT SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS FOR BATTERIES
NAME OF CONTROLS AND INDICATIONS
FCC WANTS YOU TO KNOW
INTRODUCTION
FEATURES
BOX CONTENTS
PREPARATION
OPERATING INSTRUCTIONS
INSTALLATION
HANDSET BATTERY CHARGING
CALLER ID SETUP
TELEPHONE OPERATION
CALLER ID OPERATION
TROUBLESHOOTING
PRODUCT CARE
SERVICE
LIMITED WARRANTY
2
3
4
5
8
9
10
10
11
13
14
15
19
22
24
25
26
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING YOUR TELEPHONE EQUIPMENT, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK
AND INJURY TO PERSONS, INCLUDING THE FOLLOWING:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall telephone jack and power outlet before cleaning. Do
not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen
sink, laundry tub, swimming pool, or in a wet basement.
5. Do not place this product on an unstable cart, stand or table. The product may fall,
causing serious damage.
6. Slots or openings in the cabinet and the back and bottom are provided for ventilation, to
protect it from overheating. These openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed, or other similar surface. This prod-
uct should never be placed near or over a radiator or heat register.
7. This product should be operated only from the type of power source indicated on the
marking label. If you are not sure of the type of power supply to your home, consult your
dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not place this product where the
cord will be damaged by persons stepping on it.
9. Do not overload wall outlets and extension cords, as this can result in fire or electric shock.
10. Never push objects of any kind into this product through cabinet slots, as they may
touch dangerous voltage points or short out parts. This could result in fire or electric shock.
Never spill liquid of any kind on the product.
11. To reduce the risk of electric shock, do not disassemble this product. Instead, when service
or repair work is required, take it to a qualified service technician. Opening or removing covers
may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric
shock when the appliance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to qualified service person-
nel under the following conditions:
a. When the power supply cord or plug is damaged or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally, and proper operating instructions have been fol-
lowed, adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by a
qualified technician to restore the product to normal operation.
e. If the product has been dropped or the cabinet has been damaged.
f. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Use only the power cord and batteries indicated in this manual. Do not dispose of batter-
ies in a fire. They may explode. Check with local codes for possible special disposal instruc-
tions.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replaced only with the same or equivalent type recommended by the manufacturer. 3

4
SAFETY INSTRUCTIONS FOR BATTERIES
Safety Instructions for Batteries
Handset Battery Pack
CAUTION:
Use only a Southwestern Bell Freedom Phone® approved battery pack in the handset
of your FF2115 Cordless Telephone. To reduce the risk of fire or injury, always do the
following when replacing, discarding or charging batteries. When handling the batter-
ies, be careful not to short the battery with conducting materials such as rings,
bracelets, and keys. The battery or conducting material may overheat and cause burns.
Use only the following type and size of battery pack:
FOR HANDSET UNIT :
a. GP40AAK3BMX 3.6V 400mAHr, GPI International Ltd or
b. BYD D-2/3AA400BC 3.6V 400mAHr, BYD Battery Co.,Ltd or
c. JB40AA2/3N3BMX 3.6V 400mAHr, JB Energy (HK) Ltd.
a. Do not dispose of the battery pack in a fire. The cell may explode. Check with local
codes for possible special disposal instructions.
b. Do not attempt to open or mutilate the battery pack. The chemicals are dangerous
and may cause damage to the eyes or skin, and may be toxic if swallowed.
c. Follow the charge instructions outlined in this manual.
(See page 13)
The EPA certified RBRC®* Battery Recycling Seal on the nickel-cadmium (Ni-Cd) bat-
tery indicates that Southwestern Bell Freedom Phone® Retail Sales is voluntarily par-
ticipating in an industry program to collect and recycle these batteries at the end of
their useful life, when taken out of service in the United States or Canada. The RBRC®
program provides a convenient alternative to placing used Ni-Cd batteries into the
trash or the municipal waste stream, which may be illegal in your areas. Please call 1-
800-8-BATTERY for information on Ni-Cd battery recycling and disposal bans / restric-
tions in your area. Southwestern Bell Freedom Phone® Retail Sales’s involvement in
this program is part of our commitment to preserving our environment and conserving
our natural resources.
*RBRC® is a trademark of the Rechargeable Battery Recycling Corporation.
Save These Instructions
CONTAINS NICKEL-CADMIUM BAT-
TERY. BATTERY MUST BE RECYCLED
OR DISPOSED OF PROPERLY.
5
NAME OF CONTROLS AND INDICATIONS
Handset Controls, Indicators
Antenna
Earpiece
LCD Display
New Call Indicator
Flashes to indicate there
are calls that have not
been reviewed
Memory Button
Used to store or recall
numbers in memory
Delete Button
Used for deleting Caller
ID entries
Redial Button
Redials the last number or
adds a pause
Flash Button
Used to access call wait-
ing (if available)
Microphone
Receiver Volume
Switch
To adjust the receiver vol-
ume level
Ringer On/Off Switch
Caller ID Review
Buttons
Memory scroll buttons
Caller ID Calls Button
Used to dial the displayed
number
Talk Button
Used to make or to termi-
nate calls
Keypad
Number buttons
Channel Button
Used to select another
channel for clearer recep-
tion
Mute Button
Ringer
Headset Jack

6
LCD Display Indicator
New Call /
Call Counter Repeated Call
Indicator Clock Date
Clock Ticker
12-digit Number Line 12-character Text Line VIP Indicator
New Call / Call Counter
Shows the amount of calls / new calls in standby mode.
When there is a new call that has not been reviewed, the display will show “NEW
CALL” and the New Call LED on the handset will blink.
Repeated Call Indicator
Lights up to indicate the displayed phone number called more than once.
Clock
Shows the real time clock (AM/PM) format, or the time stamp of a Caller ID record.
Clock Ticker
Blinks when real time clock is being displayed.
Date
Shows the date (MM/DD) format, or the date stamp of a Caller ID record.
12-digit Number Line
Displays the caller’s number, or displays your dialed digits.
12-character Text Line
Displays caller’s name, call timer and system prompt (such as RINGING, TALK).
VIP Indicator
Indicates that priority ringer has been set for the displayed number.
7
Base Unit Controls and Indicators
Telephone Line
connect the telephone line
cord here
DC In
connect the AC adaptor cord
here
Tone / Pulse
sets the unit to pulse or tone
dialing
In Use/Charge LED
Lights when the handset is in Talk mode or
the handset is on the cradle and the bat-
tery is being charged.
Flashes when an incoming call is received.
Page button
used to locate the
handset
Antenna

FCC WANTS YOU TO KNOW
This equipment complies with Part 68 of the FCC rules. On the bottom of the base of
this equipment is a label that contains, among other information, the FCC Registration
Number and Ringer Equivalence Number (REN) for this equipment. You must, upon
request, provide this information to your telephone company.
An FCC compliant telephone cord and modular plug is provided with this equipment.
This equipment is designed to be connected to the telephone network or premises wiring
using a compatible modular jack which is Part 68 compliant. See Installation Instructions
for details.
The REN is useful to determine the quantity of devices you may connect to your tele-
phone line and still have all of those devices ring when your telephone number is
called. In most, but not all areas, the sum of the REN’s of all devices connected to one
line should not exceed five (5.0). To be certain of the number of devices you may con-
nect to your line, as determined by the REN, you should contact your local telephone
company to determine the maximum REN for your calling area.
If your telephone equipment causes harm to the telephone network, the telephone
company may discontinue your service temporarily. If possible, they will notify you in
advance. But if advance notice isn’t practical, you will be notified as soon as possible.
You will be informed of your right to file a complaint with the FCC.
Your telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the proper functioning of your equipment. If they do, you
will be notified in advance to give you an opportunity to maintain uninterrupted tele-
phone service. If you experience trouble with this telephone equipment, disconnect
from the network until the problem has been corrected or until you are sure that the
equipment is not malfunctioning.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.
This equipment is hearing aid compatible.
Warning: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference in a residential installation.
Some cordless telephones operate at frequencies that may cause interference to
nearby TV’s and VCR’s. To minimize or prevent such interference, the base of the cord-
less telephone should not be placed near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR will often
reduce or eliminate the interference. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio TV technician for help. 9
INTRODUCTION
ABOUT THE FF2115AT
The FF2115AT is a 900 MHz Cordless Phone with Caller Identifier. It
is designed and engineered to exacting standards for reliability, long life,
and outstanding performance.
FEATURES
• Caller ID (64 call data memory locations) with call waiting
• 40 Channels (auto or manual selection)
• LCD on the handset with three-language selection
• 10-Number Two-touch Dial Memory
• Direct dialing from caller list
• Extended battery life
• Digital security coding
The FF2115AT features include AutoTalk™ and AutoStandby™.
AutoTalk™ allows you to answer a call by just removing the Handset
from the Base so you don’t have to waste time pushing buttons or flip-
ping switches. AutoStandby™ allows you to hang up by simply return-
ing the handset to the Base.
The UltraClear Plus™ true compander circuitry virtually eliminates
background noise. This innovative technology, together with 40 differ-
ent channels, provides you with the best possible reception during all
your conversations.
TO PROTECT YOU AGAINST MISBILLED CALLS, THE FF2115AT HAS
RANDOM CODE™ DIGITAL SECURITY WHICH AUTOMATICALLY
SELECTS ONE OF OVER 65,000 DIGITAL SECURITY CODES FOR
THE HANDSET AND BASE UNIT. ALSO, THE AUTOSECURER™ FEA-
TURE ELECTRONICALLY LOCKS YOUR PHONE WHEN THE HAND-
SET IS IN THE BASE. TO GET THE MOST FROM YOUR FF2115AT,
PLEASE READ THIS OPERATING GUIDE THOROUGHLY.
8

10
INTRODUCTION (CONT.)
•Base unit
•Handset with rechargeable battery
•Owner’s manual
•Memory card
•Telephone line cord
Preliminary Preparation
Telephone Line Installation
1. Never install telephone jacks during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
3. Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
Box Contents •AC adaptor with cord
•Desk/Wall mounting bracket
•Quick reference guide
•Registration card
NOTE:
a. Keep the shipping carton and packaging, in case you need to transport your phone.
b. If any of these items are missing or damaged, contact your place of purchase.
Modular Outlet
The FF2115 cordless telephone operates from a standard 110/120 volt outlet. The
handset is powered by a rechargeable battery pack. Batteries are charged automati-
cally when the handset is placed in the cradle of the base unit.
11
INSTALLATION
Desk or Table Installation
1. To connect Desk/Wall mount bracket in the desk/table position, simply align the
bracket with the bracket slots on the Base until it is securely in place.
2. Plug the AC adaptor cord into the 9V DC input jack on the Base unit.
3. Plug one end of the telephone cord into the TEL LINE jack on the Base unit.
4. Raise the antenna on the Base unit.
5. Plug the other end of the telephone cord into the telephone wall jack.
6. Plug the AC adaptor into a standard 120V AC wall outlet.
NOTE:
Use only with the AC adaptor supplied with FF2115.
Place the telephone and power cords where they will not
create a trip hazard, or where they could become chafed
and create a fire or other electrical hazards.

12
INSTALLATION (CONT.)
Wall Mounting
The FF2115 may be mounted on a wall phone plate or onto two screws (not included)
that you fasten to the wall. For either type of installation, complete the following steps
first.
1. In case of using the standard wall plate, this step is not necessary.
Place the Desk/Wall bracket on the wall and mark the location of the screws. Install
the screws leaving 3/16” extending out from the wall. Use anchors to secure
screws.
2. To connect the Desk/Wall bracket in the wall mount position, simply align the
bracket with the slots on the base until it is securely in place.
3. Insert the AC adaptor into the back of the unit.
4. Plug one end of the telephone line cord into the TEL LINE jack on the Base unit.
5. Thread the adaptor cord and telephone line cord through the grooves in the back
of the unit. The cord will exit from the bottom.
DO NOT CONNECT THE AC ADAPTOR TO THE WALL POWER OUTLET YET.
6. Plug the other end of the line cord into the wall jack.
7. Mount the phone on the wallplate studs or on the screws as in step 1, and press
until the unit locks in place.
8. Plug the AC adaptor into the power outlet.
INSTALLATION (CONT.)
Handset Battery Charging:
The battery pack in the handset must be fully charged for about 10-14 hours before
using the telephone.
After connecting to AC power, leave the handset unused in the cradle for ten to four-
teen hours. Later, it will take less time for the battery to recharge. The IN USE/CHARGE
LED on the base will be lit when the handset is in the cradle.
NOTE:
a. When the battery gets low, the LCD display will show “BATTERY LOW”, and the
unit will beep every 10 seconds.
b. If the battery becomes low while you are on a call, you will be disconnected after
about 3 minutes. Terminate the call quickly, and put the handset in the base to
recharge the battery.
c. The battery will hold its charge for several days out of the cradle, depending on use.
NOTE:
The handset will not ring when the ringer is in the “OFF” position. If the handset is out
of the cradle, the LCD display will show “RINGING” during an incoming call.
To Replace Batteries:
1. Remove battery cover.
2. Remove old battery.
3. Plug the cord of the battery pack into the handset and place
the battery in the case.
4. Slide battery cover until it clicks in place. Charge 10-14 hours
before first use.
To maximize your battery’s life, we recommend that you periodically fully discharge the
battery, and then recharge it. To do this, unplug your phone line cord from the wall
phone jack. Press the TALK button, and allow the handset to remain on for 10 to 12
hours. Reconnect the phone cord to the wall phone jack. Return the handset to the
base and allow it to fully charge for 12 hours. If this process is completed monthly, it
will reduce the memory buildup that occurs from frequent partial charging. 13

14
CALLER ID SETUP
To Set Language
1. After the Handset battery is fully charged, the LCD
display will show “SET LANGUAGE”.
2. Press the REVIEW “!” or “"” button to select ENG-
LISH, FRENCH or SPANISH.
3. Press the MEMO key to confirm the displayed lan-
guage. The unit will to set area code.
To Set Area Code
1. Simply enter your area code number using the num-
ber pad on the handset. Press the MEMO key to
confirm.
2. The unit will begin to set the contrast.
NOTE: If there is no input within 20 seconds, the pro-
gram will go back to the “SET LANGUAGE” step.
To Set Contrast
1. Press the “!” or “"” button to adjust the display
contrast to the desired level (darker or lighter). If
there is no input within 20 seconds, the program will
go back to the “SET LANGUAGE” step.
2. Press the MEMO key to confirm the displayed contrast
level.TheunitwillshowthedefaultTime/Date(12:00A.M.
1/01). The time and date will be automatically updated
when the first incoming Caller ID call is received.
NOTE:
1. The Caller ID setup procedure will not begin until the handset is fully charged.
2. To set up your FF2115 again, press and hold the “MEMO” button for 2 seconds in
Date/Time screen.
3. Your FF2115 will always stay in setup mode, until you complete the setup steps.
However, it will still record the Caller ID information. This information can be
reviewed only after set up is complete.
4. To adjust the LCD display contrast while in the standby or review mode, press the
FLASH button.
15
TELEPHONE OPERATION
Tone / Pulse Operation
The FF2115 will operate on tone or rotary
(pulse) systems.
1. If your house is wired for rotary serv-
ice, move the Tone/Pulse switch to the
Pulse position.
2. If your house is wired for Tone
Service, move the Tone/Pulse switch to
the Tone position.
3. If you are unsure of the type of dial-
ing service you have, set the switch to
Tone. On the handset, press the TALK
button and dial any digit on the keypad.
If the dial tone persists, switch to Pulse.
To disconnect, press the TALK button
again, or set the handset in the cradle.
Digital Security System
Your FF2115 Cordless Telephone is
equipped with a digital security coding
system to protect your base unit from
being accessed by other cordless tele-
phones.
The code allows your base and handset
to recognize each other so that other
cordless phones will not make calls on
your line.
If the AC adaptor is disconnected or a
loss of power occurs while the handset is
away from the base unit, the security
code will be lost and the phone will be
inoperable. If this occurs, reconnect the
AC adaptor and return the handset to the
base unit so that the security code is
reset.
When the handset is not in the base, only
a handset having the identical security
code and operating on the same channel
can access the base and use your phone
line.
When the handset is in the base, no
other handset, even those having the
identical security code and operating on
the same channel can access the base
and use your phone line.
Digital security coding will also eliminate
the “false” ringing associated with cord-
less telephones not equipped with this
feature.

16
TELEPHONE OPERATION (CONT.)
40 Channel AutoScan
Operation
Your cordless telephone has 40 operat-
ing channels. The phone will automati-
cally search and select the clearest chan-
nel when you press the TALK button. If
you hear noise or other interference dur-
ing your conversation, you can manually
select a clearer channel by pressing and
releasing the CH button on the handset
to switch to another spare channel. Your
call will not be interrupted.
NOTE:
You must be in usable range to change
channels. If you press the CH button
when you are close to being out of
range, you may lose the call. If this
occurs, place the handset back into the
base for a few seconds to reset the secu-
rity code and then make the call again.
Receiver Volume Control
Your FF2115 allows you to adjust the
handset volume to a more comfortable
listening level. Slide the RECEIVER VOL-
UME CONTROL on the side of the hand-
set to NORM, MID or HIGH.
Making a Call
1. Make sure the base antenna is in
upright position.
2. Lift the handset and press the TALK
button to be connected to the phone
line. The LCD display will show “TALK”
and the TALK timer will start. The IN USE
/CHARGE LED on the base will light.
3. After hearing a dial tone, dial the
desired number.
Or you may predial the number (without
pressing the TALK button), then press
the CALLS button.
4. If you misdial, simply press the TALK
button, wait for a couple of seconds, and
press the TALK button again for a new
dial tone.
5. After your conversation is complet-
ed, press the TALK button once to dis-
connect the line, or return the handset to
the base.
Receiving a Call
When the phone rings:
1. IF THE HANDSET IS OUT OF THE
CRADLE, press the TALK button.
2. IF THE HANDSET IS IN THE CRA-
DLE, lift the handset. DO NOT press the
TALK button, as you will be connected
automatically.
Temporary Tone (*):
In Pulse dialing mode, you can access
bank facilities, telephone answering
machines, etc., by simply pressing the
TONE( * ) key to get into the tone mode
and input the required tone codes. It will
reset automatically after you end your call. 17
TELEPHONE OPERATION (CONT.)
NOTE:
If you experience difficulty with placing or
receiving calls, the lost security code
may be the cause of the problem. When
this occurs, the handset can no longer
communicate with its base. The loss of
the code can occur any of the following
ways: if the battery is drained and needs
recharging; the handset is out of range
of the base unit; the AC adaptor is dis-
connected or a power loss has occurred;
or anything that causes electrical inter-
ference, for example multiple cordless
telephones, baby monitors, televisions,
VCR’s etc. Reset the security code by
placing the handset on the base for 10
seconds. If that does not work, make
sure the AC adaptor is connected. If nec-
essary, unplug the AC adaptor from the
power source. Disconnect the battery for
5 seconds and then reconnect. Place the
handset on the base and then replug the
AC adaptor (see Troubleshooting).
Ringer Control
If you do not want the unit to ring, set the
RINGER switch on the side of the hand-
set to OFF. The handset will no longer
ring when a call is being received. The
handset LCD display will show “RING-
ING” when a call comes in.
Out of Range
If you try to place a call when you are too
far away from the base, you will hear stat-
ic. If this occurs, move closer to the base.
Flash
You can use your cordless telephone
with special services such as Call
Waiting or Three Way Calling (Special
subscription from your local telephone
company is required). During a tele-
phone conversation, you may hear a
tone or click, which indicates that you are
receiving another call. To speak to the
second caller and put the first caller on
hold, press the FLASH button. Press
FLASH button again to return to the orig-
inal call. You may also press the FLASH
button to obtain a new dial tone.
Page/Handset Locator
You can send a page signal from the
base to the handset.
Press the PAGE button on the base. The
handset will beep for 3 seconds.
Press and hold the PAGE button on the
base for 4 seconds, the handset will
beep for 60 seconds. Press any key on
the handset to stop paging.

18
TELEPHONE OPERATION (CONT.)
Memory Feature
Your FF2115 is equipped with 10 memo-
ries for programming your most fre-
quently dialed telephone numbers. You
can store up to 16 digits in each of the
memory locations 0 through 9 by follow-
ing the steps outlined.
A record of the numbers to be speed-
dialed may be kept on the memory index
chart on page 24 in this manual.
To Program Frequently Called
Numbers
1. Pick up the handset. DO NOT
PRESS TALK button.
2. Press the MEMO button; the LCD
display will show the number stored in
MEM0 (zero).
3. Press “!” or “"” buttons to select an
available location.
4. Dial phone number (up to 16 digits).
Each TONE (*) entered uses one of the
available digits. If you pause more than
20 seconds in programming, the unit will
exit the memory programming. If you
accidentally press a 17th digit, 3 error
tone will sound, press DEL button to
erase digits or press CH button to exit.
4. Press the MEMO button again. the
LCD display will show “LOCATION ? Mx”
where “x” is the location you selected.
5. Press MEMO button again to con-
firm. The LCD display will show “MEMx
STORED” to confirm the number has
been successfully stored in memory.
NOTE: Press CH button at any time will
exit memory programming.
To Retrieve Stored Numbers:
1. Pick up Handset.
2. Press TALK, and then MEMO button.
3. Press the desired memory location
number. The number you programmed
will be dialed automatically.
Or
1. Press MEMO button, then press “!”
or “"” buttons to select desired memory
location.
2. Press CALLS button. The number
you programmed will be dialed automat-
ically.
To Change a Stored Number:
1. Press MEMO button and “!” or “"”
buttons to select memory location.
2. Press DEL button to erase memory.
The LCD display will show “ERASE ?”.
3. Press DEL button to confirm.
4. Reprogram the new number.
Redial
Your FF2115 remembers the last number
dialed.
1. Press the TALK button on the hand-
set. When you hear a dial tone, press the
REDIAL button. Or
2. Press the REDIAL button, the last
number will be shown on the LCD dis-
play. Press the CALLS button.
Pause
You can insert a 4-second PAUSE into
the dialing of long distance numbers.
Press the REDIAL button on the handset
during dialing.
CALLER ID OPERATION
Receiving a Call
After the first ring, the caller’s name and
telephone number will display on the
LCD. The New Call LED will flash until
you review ALL your new calls.
The Caller ID information (of up to 64
callers) will be stored in the order
received. If the received call information
is the same as any of the new calls, the
unit will display the “RPT” icon to indi-
cate a repeat call. If the unit receives
more than 64 calls, the oldest Caller ID
information will be erased.
NOTE:
If you answer your incoming call before
the second ring, the unit will not display
the call information.
Receiving Call Waiting Caller ID
When you are on an existing phone call,
your FF2115 will display incoming call
waiting Caller ID information.
1. You will hear a beep and the tele-
phone will be muted momentarily while
the LCD display shows the Caller ID
information of the second caller.
2. When you access the call waiting
call, the Caller ID information will disap-
pear and the Time/Day screen will be dis-
played.
IMPORTANT:
You must subscribe to Call Waiting and
Call Waiting Caller ID service from your
local telephone company in order to
receive Call Waiting Caller ID informa-
tion.
Reviewing New Call Records
1. When Time/Date screen is dis-
played, pressing the “!” or “"” button
will display the information for the last
new call received.
2. Continue pressing “!” or “"” but-
ton to review all new call records in the
order the calls were received.
When a name received exceeds 12 char-
acters, the first 12 characters will be
shown first with “"” showing on the right
hand side. Press the “"” button to view
the remaining characters.
3. After the final call has been dis-
played, press the “!” or “"” button
again. The New Call LED will stop blink-
ing and the LCD will show “END NEW
CALL”.
NOTE:
If you do not review all new calls, the
Time/Date screen will display after 20
seconds and the new call counter will
show the total number of new calls
received (including those you just
reviewed). 19

20
CALLER ID OPERATION (CONT.)
Reviewing All Call Records
1. After you have reviewed all of the new
calls, press “!” or “"” buttons. The LCD
display will show the calls stored in memo-
ry.
2. After the last call record is reviewed,
the LCD will show “-- END --”.
Caller ID Redial
THE LOCAL AREA CODE MUST BE
PROGRAMMED IN ORDER TO FULLY
UTILIZE THE REDIAL FEATURE (SEE
PAGE 14). The FF2115 allows you to
redial a phone number stored in the
Caller ID memory.
1. Press the “!” or “"” button to select
the Caller ID number that you want to dial.
2. Press and release the CALLS button
which activates the handset to dial the
desired number. The number will scroll
across the screen from right to left as it is
dialed.
To Stored a Caller ID Number
to Memory:
1. Press “!” or “"” buttons to select
number from Caller ID list.
2. Press MEMO button.
3. Press MEMO button again to con-
firm. The LCD display will show “LOCA-
TION ?Mx”
4. Press the location number. The LCD
With current telecom redialing situations,
there are 4 redial options:
(1) 7 digits without a 1 prefix
(2) 7 digits with a 1 prefix
(3) 10 digits without a 1 prefix, and
(4) 10 digits with a 1 prefix.
(1) 7 digits without a 1 :
If the area code of the Caller ID number
matches to the setting of your FF2115,
redial your local call by pressing the
CALLS button ONCE.
(2) 7 digits with a 1 :
If it is necessary to insert a 1 prefix to
your local call, simply press the CALLS
button TWICE WITHIN 2 SECONDS.
(3) 10 digits without a 1 :
In some areas of the country, the area
code must be included even when dial-
ing a local call. In this situation, set your
FF2115 area code to another 3 digits not
being used in the U.S. i.e. 100,etc. Once
your area code is programmed as
above, your FF2115 will record all 10 dig-
its for every incoming call. Since the pre-
fix 1 will be added automatically when
dialing a 10 digit number, press the
CALLS button TWICE WITHIN 2 SEC-
ONDS for a local 10 digit call without a
prefix 1.
(4) 10 digits with a 1 :
Since the prefix 1 will be added automat-
ically when dialing a 10 digit number,
simply press the CALLS button ONCE to
make your call.
NOTE:
Use caution when pressing the CALLS
button. Press and release rapidly. If the
CALLS button is pressed and held for
more than 2 seconds, the VIP CALL fea-
ture will be activated.
21
CALLER ID OPERATION (CONT.)
Caller ID Erase
To Erase a Single Call
1. Press the “!” or “"” button to
review the Caller ID records you
received.
2. Press DEL button to erase the call
displayed; the display will show “ERASE
?” on the bottom line.
3. Press DEL button again; the Caller ID
will be erased and the display will show
the next message.
NOTE:
If the current message displayed is the
last message, then the display will back
to standby mode.
To Erase All Calls
1. Press the “!” or “"” button to
review the Caller ID records received
before erasing all calls.
2. While the display is in standby mode,
press and hold the DEL button for 2 sec-
onds. The display will show “ERASE ALL
?” on the bottom line.
3. Press the DEL button; all VIEWED
calls will be erased.
NOTE:
1. If there are messages that have not
been reviewed, the “Erase All Calls”
function cannot be performed.
2. VIP calls will not be erased when you
erase all calls.
VIP Calls
The FF2115 allows you to create VIP call
records. When a VIP call is received, 4
beeps will sound between rings, to alert
you this is a VIP call.
To Create a VIP Call record :
1. Press the “!” or “"” button to
select the Caller ID which you want to
assign a VIP ringer.
2. Press and hold the CALLS button for
2 seconds. The “VIP” icon is displayed.
NOTE:
4 beeps will also sound when the incom-
ing VIP call is a Call Waiting call.
To Remove a VIP Call :
1. Press the “!” or “"” to select the
call you have marked “VIP”.
2. Press and hold the CALLS button for
2 seconds. The “VIP” icon will disappear.

22
TROUBLESHOOTING
If your FF2115 is not performing to your expectations, please try these simple steps :
Problem
Charge light won’t come on
when handset is placed in
base unit.
No dial tone.
Can’t make outgoing calls.
Handset doesn’t ring.
Suggestion
• Make sure the AC Adapter is plugged into
the base unit and wall outlet.
• Make sure the wall outlet is functioning.
• Make sure the handset is properly seated in
the base unit.
• Make sure the rechargeable battery pack is
properly placed in the handset.
• Make sure that the charging contacts on
the handset and on the base unit are clean.
• Charge the handset for 10 hours before ini-
tial use.
• Place the handset back into cradle for 5
seconds.
• Make sure the handset is fully charged.
The IN USE/CHARGE LED should light
when the handset is in the cradle.
• Make sure the Tone/Pulse switch is set to
the correct setting. If set to the Tone mode,
switch to Pulse. You may have pulse dialing
service.
• Make sure the Ringer On/Off switch on the
side of the handset is set to the “On” posi-
tion.
• Rechargeable battery pack may be weak or
not fully charged. Charge the battery pack
for 4-5 hours.
• Make sure the base antenna is in the
upright position.
• The handset may be too far away from the
base unit.
• Make sure the AC adaptor is plugged into
the base unit and wall outlet.
• Make sure the wall outlet is functioning.
• There may be too many telephones
installed on the same line. Contact your
local telephone company to determine the
maximum number of extensions for your
calling area.
• Place the handset back into cradle for 5
seconds. 23
TROUBLESHOOTING (CONT.)
Problem
Caller’s voice is too low.
Conversation is interrupted
frequently. Or
Static noise is present during
conversation.
When the handset is fully
charged for the first time, the
display does not show “SET
LANGUAGE”, to begin the
Caller ID setup sequence.
Handset does not display any
Caller ID messages.
The display screen is dim or
blank.
Unit is not receiving Call
Waiting Caller ID calls.
Telephone numbers are not
dialed correctly from the
caller list.
Suggestion
• Switch the Receiver Volume Control on the
handset to higher level.
• Move closer to the base.
• Make sure the base antenna is in the
upright position.
• Press the CH button to switch to a clearer
channel.
• Press the Caller ID “MEMO” button for 2
seconds in the Date/Time screen. Then the
display will show “SET LANGUAGE”.
• If that does not work, reset the handset by
unplugging and then replugging in the bat-
tery. Then the display will show “SET LAN-
GUAGE”.
• Check with your local telephone company
to make sure Call Waiting Caller ID service
is being provided on your telephone line.
• If you pick up the telephone before the first
complete ring, the caller information will not
be completely received.
• Adjust the contrast.
• Make sure you have subscribed to Call
Waiting, Caller ID, and Call Waiting Caller ID
service from your local telephone company.
• The Caller ID data may have been affected
by temporary noise or line conditions. In
these cases, you may see the incorrect
information on the display, such as NO
CALLER ID, CID BLOCKED, ERROR, a
blank screen, only the telephone number,
or only the name.
• Make sure you have set your local area
code.
• Make sure the displayed telephone number
reflects the correct dialing situation (i.e. “1”
before area code).

24
PRODUCT CARE
A. Avoid putting cordless phones near
heating appliances and devices that gen-
erate electrical noise (motors, fluores-
cent lamps, etc.).
B. Avoid rough treatment of the phone
by placing the handset gently into the
base when hanging up. Avoid dropping
the handset.
C. Clean your cordless telephone only
with a soft cloth slightly dampened with
water or mild hand soap. Do not use any
type of solvent or abrasive cleaner.
Before cleaning, always un-plug the
phone from the wall outlet.
D. Your cordless phone is not designed
to be water resistant. Do not use the
handset in the rain, in the pool or in the
shower. Do not install your base unit out-
doors, near a sink, bath tub or shower.
Do not expose to direct sunlight.
E. Retain the original packaging should
you need to ship the phone at a later
date.
Additional Information
A. Connecting this telephone to a coin
operated telephone or party line is pro-
hibited by law.
B. If it is determined that your telephone
is malfunctioning, the FCC requires that
it be disconnected from the modular out-
let until the problem has been corrected.
For immediate answers to all your ques-
tions regarding the operation of your
Southwestern Bell Freedom Phone® call
the Consumer Hotline, toll free at
[phone].
Speed Dialing Numbers Index
LOCATION NUMBER LOCATION NUMBER
0
1
2
3
4
5
6
7
8
9
25
SERVICE
According to FCC regulations, this equipment, which has been certified and registered
by the FCC, may only be repaired by authorized persons. If repairs or adjustments are
made by an unauthorized person, the FCC certification may be voided. Should you
encounter any problems, please call the Southwestern Bell Freedom Phone® toll-free
Customer Help Line for assistance: 1-800-366-0937, Monday – Friday between the
hours of 8:30 am – 9:00 pm (EST) and Saturday between the hours of 8:30 am - 12:30
pm (EST). You can also visit our website at http://www.swbfreedomphone.com.
FOR IN-WARRANTY SERVICE:
Package your complete unit (including all adapters, line cords, and other accessories)
and ship the unit postage prepaid* and insured (for your protection) to:
SOUTHWESTERN BELL FREEDOM PHONE®
DEPT.: Warranty Repair
7475 N. Glen Harbor Blvd., Glendale, AZ 85307
Be sure to include your return address, proof of purchase, a daytime phone number,
$9.50 for postage and handling*, and a brief explanation of your difficulties.
*NOTE: California residents need only provide proof of purchase and should call
1-800-366-0937 for shipping instructions.
FOR OUT-OF-WARRANTY SERVICE :
Call our toll-free Help Line for the price of a replacement before returning your unit.
Please follow all instructions for In-Warranty service (above) to return your unit, and
mark the package: DEPT.: Out-of-Warranty.
If you have called and know the cost of your replacement, please include this infor-
mation with your unit for prompt service.
QUESTIONS?
STOP…DON’T TAKE ME BACK TO THE STORE.
LOOK…FOR THE TOLL-FREE “HELP” TELEPHONE NUMBER.
LISTEN…AS THE EXPERTS TALK YOU THROUGH THE PROBLEM.
For immediate answers to your questions regarding operation, missing parts or instal-
lation, call the
SOUTHWESTERN BELL FREEDOM PHONE® HELP LINE AT:
1-800-366-0937
http://www.swbfreedomphone.com

LIMITED WARRANTY
26
This Southwestern Bell Freedom Phone® is warranted to the original purchaser to be free
from defects in materials and workmanship under normal installation, use, and service for a
period of one (1) year from the date of purchase as shown on the purchaser’s receipt.
The obligation of Southwestern Bell Freedom Phone® Retail Sales under this warranty
shall be limited to repair or replacement (at our option) during the warranty period of any part
which proves defective in material or workmanship under normal installation, use, and serv-
ice, provided the product is returned to Southwestern Bell Freedom Phone® Retail Sales
(address below) TRANSPORTATION CHARGES PREPAID (California residents call 1-800-
366-0937 for shipping instructions). Products returned to us or to an Authorized Service
Center must be accompanied by a copy of the purchase receipt. In the absence of such pur-
chase receipt, the warranty period shall be one (1) year from the date of manufacture. To
obtain service under this warranty, return the defective product to the service center nearest
you together with your sales slip and $9.50 for postage and handling (California residents
need only provide proof of purchase). You may also have other warranty rights which vary
from state to state.
This warranty shall be invalid if the product is damaged as a result of defacement, misuse,
abuse, neglect, accident, destruction, or alteration of the serial number, improper electrical
voltages or currents, repair alteration or maintenance by any person or party other than our
own service facility or an Authorized Service Center, or any use violation of instructions fur-
nished by us.
This warranty is also rendered invalid if this product is removed from the country in which it
was purchased, if it is used in a country in which it is not registered for use, and/or if it is used
in a country for which it was not designed. Due to variations in telephone systems and com-
munications laws, this product may be illegal for use in some countries. Southwestern Bell
Freedom Phone® Retail Sales assumes no responsibility for damages or penalties incurred
resulting from the use of this product in a manner or location other than that from which it is
intended.
This one-year limited warranty is in lieu of all other express warranties, obligations, or liabil-
ities. ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE ONE-YEAR DURATION
OF THIS WRITTEN LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT
APPLY TO YOU.
IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUEN-
TIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR
IMPLIED, WHATSOEVER.
Some states do not allow the exclusion or limitation of special, incidental, or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
Covered under the following US patent : 5,263,084.
SOUTHWESTERN BELL FREEDOM PHONE®
7475 N. Glen Harbor Blvd., Glendale, AZ 85307