SOYO SY-7VCM User manual

SY-7VCM
Motherboard
Quick Start Guide
Hardware
Installation
Quick BIOS
Setup
Introduction
The SOYO CD

SOYO™
2
SY-7VCM Motherboard
Socket 370 for Intel Pentium® &Celeron
TM
processors
VIA VT82C694X AGP/PCI Motherboard
66/100/133 MHz Front Side Bus supported
Micro ATX Form Factor
Copyright © 2000 bySoyo Computer Inc.
Trademarks:
Soyo is the registered trademark of Soyo Computer Inc. All trademarks are the properties of
their owners.
Product Rights:
All names of the product and corporate mentioned in this publication are used for identification
purposes only. The registered trademarks and copyrights belong to their respective companies.
Copyright Notice:
All rights reserved. This manual has been copyrighted by Soyo Computer Inc. No part of this
manual may be reproduced, transmitted, transcribed, translated into any other language, or
stored in a retrieval system, in any form or by any means, such as by electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without permission in writing from Soyo
Computer Inc.
Disclaimer:
Soyo Computer Inc. makes no representations or warranties regarding the contents of this
manual. We reserve the right to amend the manual or revise the specifications of the product
described in it from time to time without obligation to notify any person of such revision or
amend. The information contained in this manual is provided to our customers for general use.
Customers should be aware that the personal computer field is subject to many patents. All of
our customers should ensure that their use of our products does not infringe upon any patents. It
is the policy of Soyo Computer Inc. to respect the valid patent rights of third parties and not to
infringe upon or to cause others to infringe upon such rights.
Restricted Rights Legend:
Use, duplication, or disclosure by the Government is subject to restrictions set forth in
subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at
252.277-7013.
About This Guide:
This Quick Start Guide can help system manufacturers and end users in setting up and installing
the Motherboard. Information in this guide has been carefully checked for reliability; however,
to the correctness of the contents there is no guarantee given. The information in this document
is subject to amend without notice.
For further information, please visit our Web Site on the Internet. The address is
"http://www.soyo.com.tw".
7VCM Serial - Version 1.2 - Edition: June 2000
*Thesespecificationsaresubjecttoamendwithoutnotice

SY-7VCM
Quick Start Guide
3
Introduction
1
1
Introduction
Congratulationsonyourpurchaseofthe
SY-7VCM
Motherboard.ThisQuickStartGuide
illustratesthestepsforinstallingandsettingupyournewMotherboard.
ThisguideprovidesalluserswiththebasicstepsofMotherboardsettingandoperation.For
furtherinformation,pleaserefertothe SY-7VCMMotherboardUses’Guidethatcamewith
yourMotherboard.
Unpacking
WhenunpackingtheMotherboard,checkforthefollowingitems:
u
TheSY-7VCMVT82C694XAGP/PCIMotherboard
u
TheQuickStartGuide
u
TheInstallationCD-ROM
u
SOYOBonusPackCD-ROM
u
OneIDEDeviceATA66FlatCable
u
OneFloppyDiskDriveFlatCable

SY-7VCM Quick Start Guide
4
Introduction
SY-7VCM Motherboard Layout
(Optional)
Speaker
Power
LED
HDD LED
_
+
_
+
_
+
Reset
PWRBT
PRT
PS/2 KB
Connector
PS/2 Mouse
Connector
PCI Slot #1
PCI Slot #3
CPUFAN
1
IDE 1 IDE 2
1
1
1
FLP
ATX Power
LINE-OUT
LINE-IN
MIC JACK
JOYSTICK
Socket 370
DIMM 1
DIMM 2
COMA
COMB
PCI Slot #2
1
CHAFAN
USB 1
USB 2
SDRAM
SDRAM
®
VT82C694X
AGP Slot
3V
Lithium
Battery
USB4
1
1
5
5
USB3
SIRCON
1
5
HJ1
2
2
2
1
1
HJ2
HJ3
HJ4
1
JP10
WOL
Header
3 1
CDIN1
AUXIN
PHON
JP5
1
1
1
3
1
4
4
4
Flash BIOS
®
VT82C686A
CODEC
AC97
CMOS Clear
Jumper

SY-7VCM
Quick Start Guide
5
Introduction
Key Features
Ø
SupportsIntel®processors
-FSB66MHz:Celeron
(400-700MHz)
-FSB100MHz:Pentium®III(500E-
850MHz)
-FSB133MHz:Pentium®III(533-
933MHz)
Ø
Supports66/100/133MHzFrontSide
BusFrequency
Ø
Auto-detectCPUvoltage
Ø
EasyCPUsettingsinBIOSwiththe
“SOYOCOMBOSetup”
Ø
PC99,ACPI
Ø
UltraDMA33/66(ATA33/66)
Ø
SupportsWake-On-LAN(WOL)
Ø
Power-onbymodemandalarm
Ø
Supportsonboardhardwaremonitoring
Ø
Support5setsofvoltagemonitoring
Ø
Supportsmultiple-bootfunction
Ø
3x32-bitbusmasteringPCIslots
Ø
1x32-bitAGPslot
Ø
4xUSBportsonboard
Ø
1xIrDAport
Ø
ATXpowerconnector
Ø
HardwareRandomNumberGenerator
(RNG)forenablingenhancedplatform
security
Ø
RTChardwaretohandleY2KCentury
Rollover

SY-7VCM Quick Start Guide
6
Hardware
Installation
2
2
Installation
ToavoiddamagetoyourMotherboard,pleasefollowthesesimpleruleswhile
handlingthisequipment:
l
BeforehandlingtheMotherboard,groundyourselfbytouchingontoanunpainted
portionofthesystem'smetalchassis.
l
RemovetheMotherboardfromitsanti-staticpackaging.Holdthemotherboardbythe
edgesandavoidtouchingitscomponents.
l
ChecktheMotherboardfordamage.Ifanychipappearstobeloose,presscarefully
toseatitfirmlyinitssocket.
Followthedirectionsinthissectionwhichisdesignedtoguideyouthroughaquickand
correctmethodtoinstallyournew
SY-7VCM
Motherboard.Fordetailedinformation,please
refertotheSY-7VCMMotherboard User'sguideandTechnicalReference onlinemanualon
intheCD-ROMpackagethatcame with yourMotherboard.
Gatherandprepareallnecessarycomponentstocompletetheinstallationsuccessfully:
u
Pentium® Socket370 processor with built-in CPU cooling fan (boxed type)
u
SDRAM module(s)
u
Computer case with adequate power supply unit
u
Monitor
u
PS/2 Keyboard
u
Pointing Device (PS/2 Mouse)
u
Speaker(s) (optional)
u
Disk Drives: HDD, CD-ROM, Floppy drive…
u
External Peripherals: Printer, Plotter, and Modem (optional)
u
Internal Peripherals: Modem and LAN cards (optional)
Note: 1.
Ifyouwanttouseanexternalspeakerconnectedto"Line-out"port,pleasemake
suretousean"amplifiedspeaker"thatcangenerateproperoutputsoundvolume.

SY-7VCM
Quick Start Guide
7
Hardware
Installation
Install the Motherboard
Toperformtheinstallationofyournew
SY-7VCM
Motherboard,followthestepsbelow:
Step 1. CPU Installation
MarkyourCPUFrequency:
Recordthe working frequency of your CPU that
shouldbe clearlymarkedon theCPUcover.
FSB66MHz
400MHz(66x6.0) 466MHz(66x7.0) 533MHz(66x8.0) 600MHz(66x9.0) 667MHz(66x10.0)
433MHz(66x6.5) 500MHz(66x7.5) 566MHz(66x8.5) 633MHz(66x9.5) 700MHz(66x10.5)
FSB100MHz
500MHz(100x5.0) 600MHz(100x6.0) 700MHz(100x7.0) 800MHz(100x8.0)
550MHz(100x5.5) 650MHz(100x6.5) 750MHz(100x7.5) 850MHz(100x8.5)
FSB133MHz
533MHz(133x4.0) 667MHz(133x5.0) 800MHz(133x6.0) 933MHz(133x7.0)
600MHz(133x4.5) 733MHz(133x5.5) 866MHz(133x6.5)
CPU Mount Procedure:
TomountthePentium® & Celeron
TM
processorthatyou
havepurchasedseparately,followtheseinstructions.
1.
Liftthesockethandleuptoaverticalposition.
2.
AlignthebluntedgeoftheCPUwiththematchingpinholeedgeonthesocket.
3.
Seattheprocessorinthesocketcompletelyandwithoutforcing.
4.
ThenclosethesockethandletosecuretheCPUinplace.
RemembertoconnecttheCPUCoolingFantotheappropriatepower
connectorontheMotherboard. Thefanis akeycomponentthatstabilizesthe
system.Itpreventstheequipmentfromoverheatingandprolongsthelifeof
yourCPU.
12
34
S
o
cke
t3
7
0
S
o
c
ke
t3
7
0
S
o
c
ke
t3
7
0
S
o
cket3
7
0

SY-7VCM Quick Start Guide
8
Hardware
Installation
Step 2. Connections to the Motherboard
ThissectiontellshowtoconnectinternalperipheralsandthepowersupplytotheMotherboard.
TheinternalperipheralsconsistofIDEdevices(HDD,CD-ROM),FloppyDiskDrive,Chassis
Fan,FrontPanelDevices(InternalSpeaker,ResetButtonandIDELEDSwitch.),Wake-On-
LANcard,VGAcard,SoundCard,andotherdevices.
FormoredetailsonconnectinginternalandexternalperipheralstoyournewSY-7VCM
Motherboard,pleasereferto SY-7VCMMotherboardUser'sGuideandTechnical Reference
onlinemanualontheCD-ROM.
Connectors and Plug-ins
Wake-On-LANHeader: JP10 Standard IrDA(InfraredDevice Header): SIRCON
Pin1 Pin2 Pin3 Pin1 Pin2 Pin3 Pin4 Pin5
5VSB GND MP-Wakeup VCC None IRRX GND IRTX
CPUCooling Fan:CPUFAN ChassisFan:CHAFAN
Pin1 Pin2 Pin3 Pin1 Pin2 Pin3
GND 12V SENSOR GND 12V SENSOR
USB3 USB4
Pin1 Pin2 Pin3 Pin4 Pin1 Pin2 Pin3 Pin4 Pin5
Power Data(-) Data(+) GND Power Data(-) Data(+) GND GND
Pin1 Pin2 Pin3 Pin4
CD-IN:CDIN1
ConnecttoyourCD-ROMaudiooutput.
LG G R
Pin1 Pin2 Pin3 Pin4
AUX-IN: AUXIN
ForAuxiliaryAudiodevices (1.0Vrms typ.)
LG G R
Pin1
Pin2
Pin3 Pin4
PHONIN:
PHON
Connecttophoneconnector
IN G G Mono
PowerLED
Pin1 Pin2 Pin3
5V NC GND
Speaker
Pin1 Pin2 Pin3 Pin4
5V NC NC Speakerout
HDDLED PWRBT RESET
Pin1 Pin2 Pin1 Pin2 Pin1 Pin2
LEDAnode LEDCathode PowerOn/Off GND PowerGood GND
ATXPower On/Off:PWRBT
Connectyourpowerswitchtothisheader(momentaryswitchtype).
Toturn offthesystem, press thisswitchand hold downforlonger than 4seconds.
Power LED
Speaker
Reset
PWRBT
HDD LED
++
+
_
_
_
1 1

SY-7VCM
Quick Start Guide
9
Hardware
Installation
ATXPowerSupply:ATX PW
AttachtheATXPowercabletothisconnector.(ThismotherboardrequiresanATXpowersupply,anAT
powersupplycanNOTbeused.)
WhenusingthePower-OnbyPS/2Keyboardfunction,pleasemakesuretheATXpowersupplyisableto
provideatleast720mAonthe5VStandbylead(5VSB)inordertomeetthestandardATXspecifications.
Step 3. Configure Memory
YourboardcomeswithtwoDIMMsockets,providingsupportforupto1GBofmainmemory
usingunbufferedandregisteredDIMMmodulesfrom8MBto512MB.Onthismotherboard,
DRAMspeedcanbesetindependentfrom the CPUfrontsidebusspeed.Dependingonthe
DRAMclockspeedsettingintheBIOSsetup,appropriatememorymodules mustbeused.
For66MHzDRAMspeed,usePC66memory;for100MHzDRAMspeed,usePC100
memory;for133MHzDRAMspeed,usePC133memory.
Memory Configuration Table
Number of Memory Modules DIMM 1 DIMM 2
RAM Type EDO/ SDRAM/ VCM SDRAM
Memory Module Size (MB) 8/16/32/64/128/256/512 MB
CMOS Clear (JP5)
Insomecases theCMOSmemorymaycontainwrongdata,followthestepsbelowtoclear
CMOSmemory.
1.
Clearthe CMOSmemory by momentarilyshorting pin2-3onjumperJP5. Thisjumper
canbeeasilyidentifiedbyitswhitecoloredcap.
2.
Thenputthejumperbackto1-2toallowwritingnewofdataintotheCMOSmemory.
CMOS Clearing Clear CMOS Data Retain CMOS Data
JP5Setting Short pin2-3 for
atleast 5 secondsto
clearthe CMOS
Shortpin1-2to
retainnew settings
Note: You must unplug the ATX power cable from the ATX power connector when
performing the CMOS Clear operation.
1
2
3
1
2
3

SY-7VCM Quick Start Guide
10
Quick BIOS
Setup
3
3
Quick BIOS Setup
ThisMotherboarddoesnotrequireanyhardwarejumperstosettheCPUoperating
frequency.Instead,CPUsettingsaresoftwareconfigurablethroughtheBIOS
[SoyoCombo
Feature].
The[SoyoComboFeature]menucombinesthemainparametersthatyouneed
toconfigureyoursystem.TheyareallinonemenutoenableaquicksetupinBIOS.
Aftercompletionofhardwareinstallation,turnthepowerswitchon,thenpressthe
<DEL>
keywhile
thesystemdiagnosticischeckingtoentertheAwardBIOSSetupprogram.TheCMOSSETUP
UTILITYwillbedisplayedonscreen.ThenfollowthesestepstoconfiguretheCPUsettings.
Step 1. Select [Standard CMOS Features]
Set[Date/Time]and[Floppydrivetype],thenset[HardDiskType]to “Auto”.
Step 2. Select [Load Optimized Defaults]
Select the “LoadOptimizedDefaults”menu andtype “Y”attheprompttoloadtheBIOS
optimalsetup.
Step 3. Select [Soyo Combo Feature]
Movethecursortothe
[CPUFrequency]
fieldtosettheCPUfrequency.
Thefollowingtableshowsallavailable[CPUFrequency]settingsonyourSY-7VCM
Motherboard.Ifyousetthisfieldto[Manual],youwillberequiredtofillinthenexttwo
consecutivefields:(1)theCPUHost/PCIClock,and(2)theCPURatio.
CPU Frequency (MHz) 633MHz (66 x 9.5) 800MHz (100 x 8.0)
Manual 667MHz (66 x 10.0) 850MHz (100 x 8.5)
400MHz (66 x 6.0) 700MHz (66 x 10.5) 600MHz (133 x 4.5)
433MHz (66 x 6.5) 500MHz (100 x 5.0) 666MHz (133 x 5.0)
466MHz ( 66 x 7.0) 550MHz (100 x 5.5) 733MHz (133 x 5.5)
500MHz( 66 x 7.5) 600MHz (100 x 6.0) 800MHz (133 x 6.0)
533MHz ( 66 x 8.0) 650MHz (100 x 6.5) 866MHz (133 x 6.5)
566MHz ( 66 x 8.5) 700MHz(100 x 7.0) 933MHz (133 x 7.0)
600MHz ( 66 x 9.0) 750MHz (100 x 7.5)
SelecttheworkingfrequencyofyourPentium®III,Celeronprocessoramongthesepresetvalues.
Note: MarkthecheckboxthatcorrespondstotheworkingfrequencyofyourPentium®III,Celeron
processorincasetheCMOSconfigurationshouldbelost.
Step 4. Select [SAVE & EXIT SETUP]
Press
<Enter>
tosavethenewconfigurationtotheCMOSmemory,andcontinuewiththe
bootsequence.

SY-7VCM
Quick Start Guide
11
The SOYO CD
4
4
The SOYO CD
The SOYO-CD willNOTautorunifyou use it onanOperatingSystem other
thanWindows 9xorNT.
YourSY-7VCMMotherboardcomeswithaCD-ROMlabeled"SOYOCD."TheSOYO
CDcontains(1)theuser'smanualfileforyournewMotherboard,(2)thedriverssoftware
availableforinstallation,and(3)adatabaseinHTMLformatwithinformationonSOYO
Motherboardsandotherproducts.
Step 1. Insert the SOYO CD into the CD-ROM drive
TheSOYOCDwillauto-run,andtheSOYOCDStartUpMenuwillbeasshown.
IfyouuseWindowsNT,theSOYO-CDwillnotdetectyourmotherboardtype.Inthatcase
thefollowingdialogwillpopup,pleasechooseyourmotherboardandpressOK.Nowthe
SOYO-CDStartUpMenuwillbeshown.
(SOYOCD Start Up Program Menu)
IfyouuseWindows95or98,theSOYOCDStart UpProgramautomaticallydetects
whichSOYOMotherboardyouownanddisplaysthecorrespondingmodelname.
7IWA-F
7IWA-F V1.0
6IWM/L
6IWM
6IWA
LI-7000
7IWB
7IWB V1.0
7IWM
7IWM/L V1
OK
X

SY-7VCM
Quick Start Guide
12
The SOYO CD
Theuser'smanualfilesincludedontheSOYOCDareinPDF(PostscriptDocument)
format.InordertoreadaPDFfile,theappropriateAcrobatReadersoftwaremustbe
installedinyoursystem.
Note:
TheStartUpprogramautomaticallydetectsiftheAcrobatReaderutilityisalready
presentinyoursystem,andotherwisepromptsyouonwhetherornotyouwanttoinstallit.
YoumustinstalltheAcrobatReaderutilitytobeabletoreadtheuser'smanualfile.Follow
theinstructionsonyourscreenduringinstallation,then oncetheinstallationiscompleted,
restartyoursystemandre-runtheSOYOCD.
Step 2. Install Drivers and Utilities
Clickthe
InstallDrivers
buttontodisplay thelistof driverssoftwarethatcanbeinstalled
withyourMotherboard.TheStartUpprogramdisplaysthedriversavailableforthe
particularmodelofMotherboardyouown.Werecommendthatyouonlyinstallthose
drivers.

SY-7VCM
Quick Start Guide
13
The SOYO CD
(DriverInstallation Menu)
A short description of all available drivers follows:
ØVIA 4in1 driver package
The4in1driver packageincludesalldriversyourmotherboardneeds.Afterselectingthis
driverpackage,onedriverwillbeinstalledautomatically(theIRQ remappingutility),the
otherthreeareinstalledifselected.By defaultallthreedriversareselected.Adescriptionof
the4driversfollows:
BusMasterPCIIDEDriver
Thisdriverwillspeedupthedata-transferratetoandfromthe harddisk.
AGP VxDDriver
Thisdrivermustbeinstalledinordertobeabletomakeuseoftheon-boardAGP
Videofunctionality.
VIAChipsetFunctionsRegistry
ThisdriverwillmakethenecessarychangestotheWindowsregistry,inorderto
makesurethatWindowshasnoproblemsrecognizing yourVIAchipset.
IRQremapping utility(Thisdriveris installedautomatically)
ThisutilitywillremaptheIRQlinestomakesurethateverythingfunctionsproperly
underWindows.
ØVIA Ac97 Codec Driver for Win 95
YouhavetoinstallthedriversbeforeinstallinganyapplicationfortheAc97 codec.
ØVIA hardware monitor for (Win 95/98)
YourmotherboardcomeswithahardwaremonitoringIC.Byinstallingthisutility
Temperature,FanspeedandVoltages canbemonitored.Itisalsopossibletosetalarms
whencurrentsystemvaluesexceedorfallbelowpre-setvalues.
driver
revision:
VIA 4 in 1 driver package for Win 9x/NT
VIA Ac97 Codec Driver for Win 9x/NT/2000
VIA hardware monitor for (Win 95/98)
CancelOK

SY-7VCM
Quick Start Guide
14
The SOYO CD
Select which driver you want to install and click
OK,
or click
Cancel
to abort the driver
installationandreturntothemainmenu.
Note:
Onceyouhaveselectedadriver,thesystemwillautomaticallyexittheSOYOCDto
beginthedriverinstallationprogram.Whentheinstallationiscomplete,mostdrivers
requiretorestartyoursystembeforetheycanbecomeactive.
Step 3. Check the Latest Releases
Clickthe'CheckthelatestReleases'buttontogotheSOYO Websitetoautomaticallyfind
thelatestBIOS,manualanddriverreleasesforyourmotherboard.Thisbuttonwillonly
workif yourcomputerisconnected tothe internetthroughanetworkormodem
connection.Makesuretogetyourmodemconnectionupbeforeclickingthisbutton.
(*InternetExplorerisaMicrosoftTrademark)

SY-7VCM
Quick Start Guide
15
Quick Trouble shoot tips
Video (no display) related issues
I built a new computer system using a Soyo board and nothing happens when
turning it on, no video and no beeps from the PC speaker. What is happening
and how can it be fixed?
No screen and no beeps mean that your CPU and motherboard do not work at all. It
could be that the CPU is not seated correctly or that a component on the M/B is
grounded (shorted) with the case. Also make sure to check the voltage setting
switch (110V/220V) on the back of the power supply. To isolate the problem do
the following:
1. Press and hold down on the “Ins”(insert) key while turning on the computer
until you get video. If you do not get video then,
2. Double-check jumpers setting on you motherboard and remove all add-on
cards, unplug all hard-disk and floppy-disk drive cables and see if you can hear
some beeps. If you still do not get any beeps, then try putting the motherboard on
the table (to isolate it from the case) with the CPU and speaker only, and give it one
more try.
I hear a series of beeps and I do not get anything from my monitor. What
could be wrong?
The following lists some basic beep codes and their possible meanings:
•One long beep and 3 very short beeps - The video card is not detected by
the motherboard. Please re-seat your video card. If you are using an AGP
card, please push your AGP card down real hard. You may have to push
VERY hard without the AGP card mounting screw. Make sure not to
insert the card the other way around.
•Continuous beeps –One or more of the memory modules is not seated
correctly in its socket.
My PCI VGA card works fine with my system, but when I put in a new AGP
card, it does not give me any video. Is my AGP slot bad?
This is a common problem with AGP video cards. The reason is that your AGP
card did not get seated into the AGP slot fully and firmly. Please push your AGP
card down into the socket real hard, it should snap twice. You may have to unscrew

SY-7VCM
Quick Start Guide
16
the AGP card to allow the card to go further down. Do take care not to damage the
card by using too much force.
I get distorted video my AGP card right after I save my bios. Why is that?
The cause is likely that your AGP card is not running at the correct bus speed. To
fix this, please clear the CMOS via JP5 and if it still does not work, please upgrade
your motherboard bios to the latest version.
BIOS Issues
Where can I find the BIOS revision of my mainboard?
It will be displayed on the up-left corner on the screen during boot-up. It will show
as your board type followed by the revision number, such as 5EH_2CA1 (meaning
revision 2CA1 for the SY-5EH board) or 6BA+ IV_2AA2 which means SY-6BA+
IV motherboard with 2AA2 bios.
Where can I find the latest BIOS of my motherboard?
Please go to the technical support page of one of the SOYO websites (Taiwan:
www.soyo.com.tw), and look up your motherboard to find the latest BIOS
revision.
Hard disk, floppy drive, CD-ROM etc
When I boot up my new computer I got "floppy boot failure" and the LED on
the floppy stays on
Make sure the red wire of floppy ribbon cable goes to Pin1 on the floppy drive side
(don't trust the "key lock" or "notch") and use the end-connector of the cable (don't
use middle one).
Modem issues
I get an "I/O Conflict" message when I turn on my system and I can not get
my modem to work
What you need to do is to disable 'COM2' (or UART2 or serial port 2) in the bios
under integrated peripheral setup.
I have installed my modem drivers several times and I still cannot get my
modem to work. Why?
If you are sure that the modem driver has been installed correctly, then you need to
install the south bridge driver from the SOYO CD, this is because Windows does
not properly recognize relatively new chipsets.

SY-7VCM
Quick Start Guide
17
Audio Issues
I do not get any sound from my sound card. What could be wrong?
Please make sure the speaker is connected to the speaker out port on your sound card.
In Device Manager, I keep getting yellow exclamation signs on my sound port
even though I have installed my sound driver several times and I could not get
my sound card to work. What is wrong?
It is likely that you did not have the correct driver installed. If you are sure that the
correct sound driver has been installed, then please install the 'south bridge' driver
for the motherboard.
The sound is working in my system, but when I play CD music from the CD-
ROM, I do not get any sound. What is wrong?
This is because the 3-wire audio cable from the CD-ROM to the sound card is not
connected or it is loose.
The sound from my sound card is distorted when Windows starts. What is
wrong?
First, if you are using an ISA sound card, please make sure the IRQ needed for the
sound card is set to 'Legacy ISA' in the bios. In other words, if your ISA sound card
takes IRQ5, then set IRQ5 to 'Legacy ISA'. Next, install the 'south bridge' driver for
the motherboard.
The sound and everything else works fine except that the recorder and
microphone do not work. What is wrong?
This is because the recorder and microphone in the Windows are not enabled.
Please go to sound properties and enable them.
Lock up (freeze)
When I boot up my system, everything works fine. It sees my CPU and
memory, detects my hard drive, floppy drive and CD-ROM but locks up at
"Verify DMI pool data... ", and it won’t go any further. What should I do?
Please clear the CMOS via JP5 then choose 'load setup default' in the bios and save
the bios and exit. Next, unplug all other add-on cards except the video card and
floppy drive controller, and see if it can boot from floppy. Then put back the
peripherals one by one to identify which one causes the lockup. If you are running a
Cyrix CPU, make sure the 'linear burst function' is enabled in the bios.
I can not get my board to run properly.
Please make sure you have the latest bios and driver from the SOYO web site at:
http://www.soyo.com

SY-7VCM
Quick Start Guide
18
How to contact us:
nIf you are interested in our products, please contact the SOYO sales
department in the region you live.
nIf you require Technical Assistance, please contact our Technical Support in
the region you live.
SOYO prefers Email as communication medium, remember to always add to the
email the country that you live in.
SOYO Taiwan
No. 21 Wu-Kung 5 Rd., Hsin Chuang
City, Taipei Hsien, Taiwan
Region Covered: Taiwan and Asia-
Pacific. (Including Australia).
Web Site: www.soyo.com.tw
Sales:
Tel: 886-2-22903300-318
Fax: 886-2-22983322
E-mail: [email protected]
Technical Support:
Fax: 886-2-22983322
E-mail: [email protected]
SOYO Europe BV
Signaalrood 19, 2718 SH Zoetermeer
The Netherlands
Region Covered: Europe except
Germany and United Kingdom
Web Site: www.soyo.nl, www.soyo-
europe.com
Sales:
Tel: +31-69-3637500
Fax: +31-79-3637575
Email: [email protected]
Technical Support:
Tel : +31-79-3637500
Fax: +31-79-3637575
Email: [email protected]
SOYO USA
41484 Christy Street, Fremont, CA
94538
Region Covered: US and Canada
Web Site: www.soyousa.com,
www.soyo.com
Sales:
Email : sales@soyousa.com
Technical Support:
Support Web Site:
www.soyousa.com/support.htm
SOYO (U.K.) LTD.
Unit 7, Alice Way, Hounslow Business
Park,
Hanworth Road, Hounslow, TW3 3UD
Region Covered: United Kingdom and
Republic of Ireland
Web Site: www.soyo.co.uk
Sales:
Tel : +44 (0)181 569 4111
Fax: +44 (0)181 569 4134
E-mail: [email protected]
Technical Support:
Tel : +44 (0)181 569 4111
Fax: +44 (0)181 569 4134
E-Mail: [email protected]

SY-7VCM
Quick Start Guide
19
SOYO Deutschland GmbH
August-Wilhelm-Kuhnholz-Str. 15
D-26135 Oldenburg
Region Covered: Germany
Web Site: www.saat.de, www.soyo-
saat.com, www.soyo-saat.de
Vertrieb Mainboards, Notebooks und
SoyoCom Produkte:
E-Mail: [email protected]
Fon: +49-(0)441/20910-31/33
Fax: +49-(0)441/203422
Technischer Support:
E-Mail: [email protected]
Fon: +49-(0)441/20910-40
Fax: +49-(0)441/203422
SOYO KOREA
Region Covered: Korea
Sales:
Tel : 82-2-716-2850
Fax : 82-2-704-2619
E-mail : [email protected]
Technical Support:
tel : 82-2-717-4392
fax : 82-2-712-5853
SOYO Hong Kong
Region Covered: Hong Kong
Web Site: www.soyo.com.hk
Sales:
tel: 852-27109810
fax: 852-27109078
E-mail: [email protected]
Technical Support:
tel: 852-27109810
fax: 852-27109078
E-mail: [email protected]
SOYO China (Gin Mei Jei)
Region Covered: All of China
Sales:
Tel: 86-10-62510089
fax: 86-10-62510388
E-mail: [email protected]
Technical Support:
Tel: 86-10-62510089
fax: 86-10-62510388
E-mail: [email protected]
SOYO Japan
Region Covered: Japan
Web site: www.soyo.co.jp
Sales:
Tel: 81-3-33682188
Fax: 81-3-33682199
E-mail: [email protected]
Technical Support:
Tel: 81-3-33682188
Fax: 81-3-33682199
E-mail: [email protected]

Edition: June 2000
Version 1.2
SY-7VCM
SERIAL
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