Spetrotec i-watcher User manual

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User Guide

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General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Benets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What's in the kit?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Conguring SMS Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operational Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents
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3
4
5
6
8
11
13
15

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The iWatcher LOCK is a game changer.
The lock is not only capable of locking a
property, it also informs the owner of the
property about break-in attempts.
The smart lock provides physical
locking of the property and sends
real-time alerts, through SMS, data
communications or phone, directly to
the owner's mobile phone or computer.
Alerts include location and reason for
the alert, such as burglary attempt,
opening, locking, etc. (see page 16 for
General Description

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all alert types)
The iWatcher LOCK is the ultimate solution for protecting, tracking, and controlling
properties. The lock was developed for logistics and security purposes, in a wide
variety of uses: containers, gates, warehouses and shops, motorcycles, remote sites
such as cellular sites, heavy equipment, and trailers.
With smart algorithms and innovative technology, the lock can be operated for a long
period of time without need to recharge or replace the batteries - up to 3 years or the
transmission of 1,200 alerts.
In addition, the iWatcher LOCK has a unique locking mechanism, designed especially
for it by one of the leading lock companies in the eld.

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Benets
Security and monitoring over a long period of time, without charging or
replacing batteries.
Real-time alerts to a mobile phone.
Receipt of accurate location in each alert.
Quality locking mechanism.
Suitable for harsh environmental conditions.
Convenient and user-friendly.

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The iWatcher LOCK is the ultimate solution for monitoring and controlling
Uses
Containers
Gates
Warehouses and Shops
Motorcycles
Remote sites
Heavy / Expensive equipment
Trailers

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The kit includes the following items:
What's in the kit?
The iWatcher LOCK
2 Keys + a code card to duplicate
additional keys
2 batteries
A User guidee

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1. Insert the key and rotate to unlock the shackle from
the lock. Pull out the shackle and then remove the key.
Battery Replacement
2. Open the lock cover- Press the top and bottom
buttons, at the same time and pull the cover sidewise.

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3. Remove the lock cover.
4. Replace the batteries on both sides of the unit,
according to the drawing.
5. Connect all parts back and close the unit.

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Send the SMS to the iWatcher LOCK's number (appears on the micro
SIM card attached to the kit).
Once the SMS will be sent, you'll receive a response from the unit to your
mobile phone, conrming the command- ;UNIT_ID,NUM=ACK;
You can dene up to three SMS recipients to get the lock's notications.
Conguring SMS Recipients
Write an SMS from any mobile phone with the following command:
;<LOCK>NUM=,subscriber1,subscriber2,subscriber3,;
Instead of - subscriber3,subscriber2,subscriber1- enter the mobile numbers to
which you want the lock to alert.
Note not to add spaces between the numbers and make sure to write the full
command, including all 4 commas (see examples on the next page).
The mobile number should begin with a + followed by the country code.

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Note! Commands, such as conguring the SMS recipients, will be registered
by the lock only when it is active (i.e. not in sleeping mode). If the lock is
available, it should be unlocked in order to activate it; if the lock is in a
different location, it will activate within 24 hours with its "Alive" notication.
When the lock is active, in case of no response from the unit (up to 3
minutes from sending the message)- the command was not approved: the
command that was sent was not correct or full, and you should resend
the conguring command following the instructions. If there is no cellular
reception, the response will be sent once the lock will reach response.
*See conguration examples on the next page

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;<LOCK>NUM=,[phone],[phone],[phone],;
Command for three SMS recipients:
;<LOCK>NUM=,[phone],[phone],,;
Command for two SMS recipients:
;<LOCK>NUM=,[phone],,,;
Command for one SMS recipient:

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1. Daily status alerts -the Lock will send an " Alive" notication, after a
dened "sleep" state (by default -every 24 hours).
Meaning, that once the lock was "awoken" by an open/close/movement
notication, the 24 hours timeline will start from such notication (until
then, the lock will return to its "Sleep" mode).
2. If the lock's shackle is not locked (is detached from the lock), no
"Burglary Attempt" will be dispatched. So, when the lock is on the move,
to avoid false alerts, the shackle should be left open.
3. If the lock cannot receive signals from the GPS satellites (for example
when the lock is placed inside a building), it will calculate its location
from LBS (Location-Based Service).
Operational Notes

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4. "GNSS" at the end of the message means, that the location of the
iWatcher LOCK is calculated from GPS satellites, which will be the more
accurate location.
5. "LBS" at the end of the message means, that the location of the Lock is
calculated from LBS (Location-Based Service).
-The accuracy of the location in LBS can be ±500 meters.

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Troubleshooting
Problem Probable Cause Solution
The lock does not transmit and
warms up.
The batteries were inserted in the
wrong polarity position.
Take the batteries out
immediately (warning: electrical
damage might have occured).
Insert the batteries as explained
on page 6.
The lock location cannot be
detected. Alerts appear but with
no location and date.
The iWatcher LOCK is not
receiving signals from the GPS
satellites.
Move the Lock outside its curreent
location, and make sure that clear
skies can be viewed.
No communication with the Lock,
no SMS alerts are being sent.
The unit is not detecting the
local cellular network.
Poor signal strength from the local
cellular network- Move the lock
outside this area.

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Problem Probable Cause Solution
The Lock was detected on the
management platform but there
are no alerts via SMS.
1. The Sim card is not enabled for
outgoing SMS.
2. SMS recipients were not
congured.
3. SMS settings are not
compatible with the default setup.
1. Contact your mobile
provider to enable outgoing SMS.
2. Congure SMS recipients as
described on page 8
3. Contact your retailer.
"Battery low level"
notication was
received from the Lock.
The batteries' power is low and
will be draining soon.
Contact your distributor ASAP and
order new batteries.
Replace the batteries.
The lock status does not change
and stays constantly on "Closed"
or "Opened".
The electronic circuit panel was
not properly placed inside the
lock.
Contact your retailer.

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Technical Specications
GSM Quad-Band: 850 / 900 / 1800 / 1900 MHz
GPRS Class 10
GSM quad band antenna - 50 Ohm
Integrated micro SIM Card holder
3G - optional
LTE CAT M1 & NB1 - optional
GSM
GNSS
72-channel U-blox Max-M8
GPS/QZSS L1 C/A, GLONASS L10 F
SBAS L1 C/A: WAAS, EGNOS, MSAS
Tracking: -166 dBm
GPS-GLONASS internal antenna
Mobile Application
SMS
Ring - optional
CFR 47 FCC Class B
ETSI EN 301 489-1 V2.1.1 Class B
ETSI EN 301 489-17 V3.1.1 Class B
Certicates
Communication Modes
SMS/GPRS
Notication Modes
Electrical Characteristics
Deep sleep mode < 40 Micro A

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(-40ºC to +85ºC)
2 AA 3.6V- 2,200 mAh
Batteries
Miscellaneous
Built in 3D G sensor
Operating Temperature
Dimensions
Shackle Size: 50 mm / 100 mm
Without Shackle and Key:
• Length: 102 mm
• Width: 78 mm
• Height: 52 mm
Burglary attempt / movement
Lock opened/closed
Case opened/closed
Daily status alert ("Alive")
Low battery
823 gr (without batteries)
873 gr (with batteries)
Weight
Enclosure
PA6 + 45% GF
IP65 version
Alerts

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