Splash Lab TSL.C.040 Maintenance and service guide

TSL 040.C.
channel soap dispenser
installation + maintenance

3 Safety and Warnings
4 Box Contents
5 Technical Data
6 Before You Install
8 How to Install
13 Operation
13 Maintenance
14 Cleaning
15 Troubleshooting
16 Diagram
17 Warranty
Back Cover Contact Details
contents
2 + TSL.C.040 CHANNEL SOAP DISPENSER MANUAL

TSL.C.040 CHANNEL SOAP DISPENSER MANUAL + 3
TSL.C.040 channel soap
dispenser
Read and save these instructions
WARNING !
General information
310 410 5008
Technical support
[e-mail]
For further contact information visit:
www.thesplashlabusa.com
Warehouse + Offices:
20809 Higgins Court, Torrance CA 90501
Showroom:
8745 Washington Boulevard, Studio D, Culver City CA 90232
To reduce the risk of fire, electric shock or injury to persons, observe the following:
+ Use this unit only in the manner intended by the manufacturer. If you have any
questions, contactthemanufacturer.
+ This equipment should be installed in a way that ensures all electrical parts are
keptdry.
+ A means of electrical isolation must be incorporated in the fixed wiring, in
accordancewiththecurrentlocalregulationsinforce.
+ Disconnect the power supply before performing any maintenance on the product.
+ Children should not play with this equipment. Cleaning and maintenance shall not
beperformedbychildrenwithoutsupervision.
+ This equipment is designed to be used in commercial and public areas; it is not
intendedfordomesticorresidentialuse.
+
+
Ensure wiring and cover is installed correctly before connecting to live power
supply.
If in doubt, consult an electrician.

boxcontents
Dispenser head assembly
BPad (already installed)
C Gasket
D Washer
E Fixing nut
F Soap foaming pipe
G Soap reservoir - 0.4 gallons
H Hex wrench/ Soap outlet
I Soap foamer pump unit
J Power supply unit
A
4 + TSL.C.040 CHANNEL SOAP DISPENSER MANUAL
A
B
C
D
E
F
G
I
H
J

Power supply - Battery 6V Type AA x 4 pcs Alkaline (not included)
Standby power 9mA
Weight 2lb3oz
Material316stainlesssteel
Sensor range5-29/32"±19/32"
Recommended soap viscosity Foam soap: - <10cPs
ApprovalsCE,RoHS, ADA
Warranty1 year parts and labor
technical data
Finishes TSL.C.040.C Bright Polished
TSL.C.040.CS Brushed Stainless
TSL.C.040.CP Brushed Copper
TSL.C.040.BK Brushed Black
TSL.C.040.BR Brushed Brass
Power supply - Mains Input 100-240V ac; 50/60Hz
Output 6V DC, 1.5A, 9W max
TSL.C.040 CHANNEL SOAP DISPENSER MANUAL + 5

before you install
6 + TSL.C.040 CHANNEL SOAP DISPENSER MANUAL
A must be provided for plug socket
     .connection to the mains power supply
The Splash Lab Monolith (Series C or D)
basin is recommended for use with the      
Channel   . If an alternative range of products
basin is used, please confirm with
The Splash Lab that there will be no
reflection or splash issue.
If the Channel Soap Dispenser is installed
with the Channel Faucet, it should be 6" to
the left of the Faucet, which is at the center.
The Channel Dryer should be 8" to the right
of the Faucet.
Basins
Spacing
Powersupply
6"8"
Back wall
Fixture insert
Washbasin
Front view
Ø 7/8"
Soap Faucet Dryer
Ø /"
1 3 16
Ø "
1 3/16
The Splash Lab offers an optional backplate
for the fixtures that means the fixtures can
be mounted from the front and have simpler
access.
Backplate
8"MIN
10"MAX
Distance between
the sensor and
the bottom of the basin

before you install
TSL.C.040 CHANNEL SOAP DISPENSER MANUAL + 7
FIXING
SIDEFRONT
1-31/32"
6-27/64"
Sensor
Range
5-29/32"
11-13/16"
MAX
Sensor
wire
soap foaming
pipe
5-1/16"
12-1/4"
4-5/8"
35-7/16"
14-3/16"

how to install
8 + TSL.C.040 CHANNEL SOAP DISPENSER MANUAL
1
Drill hole 7/8" diameter in wall 8-10"
above the bottom of the basin.
2
Fit dispenser body into the 7/8" hole in wall.
Ø 7/8"

TSL.C.040 CHANNEL SOAP DISPENSER MANUAL + 9
3
The sensor wire and soap foaming
pipe through the gasket, washer and
fixing nut. Tighten the nut against
the installation wall.
4
Place Mounting template on the wall to
find the best position for installing.
TOUCH HERE
Mounting template

1/4"
how to install
5
Put the mounting template in the best
installation position on the wall according
to the position of the holes in the mounting
template. Then drill 3 holes (size:1/4")
and put the 3 wall plugs, included in kit,
in the holes. Contractor may use other size.
6
Screw two screws into the top wall plugs,
but leave a 1/4" space between the head
of the screw and wall, so the control box
assembly can hang properly.
10 + TSL.C.040 CHANNEL SOAP DISPENSER MANUAL
1/4"
TOUCH HERE

7
When the control box assembly has been
hung on the wall, fasten the third screw
into the bottom wall plug.
8
Pull up the soap pump, fill in the liquid soap
and then push down the soap pump until
you hear it snap into place.
TSL.C.040 CHANNEL SOAP DISPENSER MANUAL + 11

DC AC
plate
pushing shaft
9
Connect the wire of the soap dispenser
to the wire of the control box assembly.
Connect the tube of the soap dispenser
to the connector on the soap pump.
10
Push the soap tank to the track. Make sure
the soap pump plate is under the pushing
shaft before you put back the soap tank,
so the soap dispenser can work properly.
Plug-in an AC adapter or battery box to
supply power. Installation finished.
*To use power mains as the power source,
do not place batteries in the battery
compartment.
how to install
12 + TSL.C.040 CHANNEL SOAP DISPENSER MANUAL
A
B
SIDE

+ The user is to place hands under the sensor to activate the dispenser.
The user then places hands within the detection range of the sensor to
activatethesoapdispenser.
+ The motor will start and soap is dispensed onto the user’s hands.
maintenance
+ The soap dispenser should be serviced on a regular basis to ensure long service
lifeoftheunit.
+ Isolate the unit from the power supply before any servicing or maintenance work
is carriedout.
+ The dispenser should be activated at least once a day to ensure that soap does
notcongealinthepipework.
operation
TSL.C.040 CHANNEL SOAP DISPENSER MANUAL + 13

All grades of stainless steel will stain or discolor if due care and attention is not
taken. The surface must be regularly cleaned to ensure a long service life of the soap
dispenser.
Use a soft cloth or sponge with a mild solution of soapy water as part of the regular
washroom janitorial routine. Do not use abrasive or cream cleaners as these will
damage the surface finish.
If the soap dispenser is subjected to a highly chlorinated environment e.g. swimming
pools or marine coastal locations, a further treatment, in addition to the regular
cleaning as described above, is recommended to use a household cleaning product
containing silicone.
If further information is required, contact The Splash Lab Team for more detailed
stainless steel care guidelines. 
cleaning
+
+
+
+
14 + TSL.C.040 CHANNEL SOAP DISPENSER MANUAL

If the dispenser will not run
+ Ensure there is power to the dispenser and the wire from the AC adapter is
connected correctly to the pump motor.
+ Check that the sensor cables are fully connected to the corresponding cables
from the foam pump unit.
If the dispenser can be heard to operate, but soap is not dispensed
+ Check that the soap pick-up pipe is fully immersed in the soap in the reservoir. If
necessary, replenish the soap in the reservoir.
+ Check that there are no leaks in the pipework, and that all connections are fully
pushed home.
If the dispenser runs all the time
+ It is likely that the sensor is detecting either an object, or reflection causing it to
operate constantly.
+ Remove the obstruction or cause of reflection.
We are always looking to improve. If these steps
did not solve your problem please contact us
and we will endeavor to help.
Tel: [phone]
Email: [e-mail]
troubleshooting
TSL.C.040 CHANNEL SOAP DISPENSER MANUAL + 15

A Dispenser head assembly
F Soap foaming pipe
G Soap reservoir - 0.4 gallons
I Soap foamer pump unit
J Power supply unit
A
diagram
F
G
J
I
16 + TSL.C.040 CHANNEL SOAP DISPENSER MANUAL

The Channel Soap Dispenser will be warranted by The Splash Lab to be free of
manufacturing and material defectsduringnormaluseandenvironmentalconditions
asdetailedbelow:
2 year parts and 1 year labor.
If a defect is found in normal use, The Splash Lab will, at their discretion, repair, provide
         a replacement part or product, or make appropriate adjustments. Damage caused by
accident, misuse, or abuse is not covered by this warranty Improper care and cleaning         .   
will void the warranty.  
-Non operation of the product due to environmental conditions beyond our control,
          installation error, incorrect maintenance, water quality, fair wear and tear, incorrect or
inappropriate installation, misuse and abuse is not covered by the warranty.         
  (   )        Proof of purchase original sales receipt must be provided to The Splash Lab with all
warranty claims.
The above warranty is valid for goods supplied within North America.
            For goods supplied outside of North America, The Splash Lab will honor the above
     stated warranty periods for the parts only.
        THE SPLASH LAB DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR
 CONSEQUENTIAL DAMAGES.
warranty
TSL.C.040 CHANNEL SOAP DISPENSER MANUAL + 17
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TSL.C.040 (US) REV 0-22/02/21• •
contact
General information
310 410 5008
Technical support
[e-mail]
For further contact information visit:
www.thesplashlabusa.com
Warehouse + Offices:
20809 Higgins Court, Torrance CA 90501
Showroom:
8745 Washington Boulevard, Studio D, Culver City CA 90232