
SPRACHT LIMITED WARRANTY POLICY
Spracht warrants it products against defects or malfunctions in material and workmanship under normal use and
service, with the exceptions stated below. This warranty lasts for one year from the original date of purchase.
Coverage terminates if you sell or otherwise transfer the product. In order to keep this warranty in effect, the product
must have been handled and used as prescribed in the instructions accompanying the product.
Spracht shall (at its option) repair or replace a defective unit covered by this warranty, or shall refund the product
purchase price. Repair, replacement with a new or reconditioned unit, or refund, as provided under this warranty, is
your exclusive remedy. This warranty does not cover any damages due to accident, misuse, abuse, or negligence.
Spracht shall not be liable for any incidental or consequential damages. Some states do not allow limitation or
exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of
this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you. To make a warranty claim, the purchaser must obtain a return authorization number from
Spracht (serial number and purchase date required), and then return the product to Spracht at purchaser’s expense. A
copy of the original dated receipt or shipping document must accompany the product. To obtain a return
authorization,
see
“Warranty”
on
our
websit
e
at
www.spracht.com, send an e-mail to [email protected], or contact us at:
Spracht
Tel: 650-318-8061
Fax: 650-318-8060
2672 Bayshore Parkway, Bldg 900
Mountain View, CA 94043
USA
For repair or replacement of a failed product, allow 4 to 6 weeks for processing and shipment.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Extended Warranty Coverage
Spracht offers two extended warranties for the Aura Mobile BT Conference Phone™ for an additional charge.
• The Spracht E-BT-3 extended warranty provides the same coverage as the Limited Warranty set forth above, but
extends coverage to a 3-year period.
• The Spracht E-BT-3+ extended warranty extends coverage to 3 years, and also offers advance replacement of a
faulty product. Spracht will provide a functioning unit within five business days (within the continental U. S.) from
the issuance of the RA number; you return the faulty product to Spracht after the replacement is received.
Under both the E-BT-3 and E-BT-3+ extended warranties, Spracht agrees to repair or replace your Aura Mobile BT
Conference Phone™ in accordance with the terms of the Limited Warranty set forth above for a period of three
years from the date of purchase. The extended warranties do not cover preventive maintenance, and are subject to
the limitations described above with respect to proper use of the product by the purchaser. The extended warranties
are not transferable and apply only to the original purchaser of the product.
An extended warranty must be purchased within 30 days of purchase, and may be purchased using a credit card for
payment, either using the registration and order form enclosed with the product, or by contacting Spracht at 650-
318-8061 (be ready with all information on the registration and order form)