Spring 595U User manual

Quick Start Guide
2130748 rev 1.0 11/06
Sprint Mobile Broadband USB Modem by Sierra Wireless – AirCard® 595U
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CB3 SW 595U QUICK START GUIDE
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Sprint Mobile Broadband
USB Modem
by Sierra Wireless
AirCard®595U
www.sprint.com
© 2007 Sprint Nextel. All rights reserved. SPRINT and other trademarks are
trademarks of Sprint Nextel.
© 2007 Sierra Wireless. All rights reserved. AirCard is a registered trademark of
Sierra Wireless. Sierra Wireless, the Sierra Wireless logo, the red wave design, and
Watcher are trademarks of Sierra Wireless.
Document 2130748 Revision 1.2
Printed in the U.S.A.

Table of Contents
Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Getting More Information About the Device and Services . . . . . . . . . . . . . . . iv
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Installing the Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Activating Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Device Activation and Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Basics of Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . 17
Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Removing the Sprint Mobile Broadband USB Modem From Your PC 22
Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Sprint Mobile Broadband USB Modem User’s Guide . . . . . . . . . . . . . . 23
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

i
Welcome to Sprint
Sprint is committed to bringing you the best wireless technology available. We built
our network right from the start to give you what we believe you really want
from a wireless service provider—clear connections, private communications,
and time-saving features.
This guide will familiarize you with our technology and your new Sprint Mobile
Broadband USB modem through simple, easy-to-follow instructions.
Welcome and thank you for choosing Sprint.

ii
Your Sprint Mobile Broadband USB Modem
Thank you for purchasing a Sprint Mobile Broadband USB modem. This device
offers more freedom than ever before. No wires, no cables—just access to your
data when you need it. The power of the Internet is truly at your fingertips.

iii
How to Use This Guide
The advantages of Sprint are as clear as each wireless connection you make. With
Sprint service, we give you what you really want from a wireless service
provider—clear connections, easy-to-understand service plans, and self-servicing
options for managing your account. All this is designed to make your life easier
and worry-free.
We know you’re eager to start using your Sprint Mobile Broadband USB modem
right away, and the three sections of this guide are designed to help you do just
that.
The first section (page 1) guides you through the steps required to install your
Sprint Mobile Broadband USB modem and the Sprint Connection ManagerSM
software.
The second section (page 9) helps you set up your Sprint service. Blank
spaces are provided so you can write down important information that
you’ll want to remember, such as the Sprint user name for your account.
The third section (page 17) describes the basics of your Sprint Mobile
Broadband USB modem and the Sprint Connection Manager software.
1
2
3

iv
Getting More Information About the Device
and Services
This guide introduces your device’s basic features and services. To learn how to use
all the features of your device and services, consult the online help or user guide.
(See page 23 of this document.) They provide information on:
䢇Understanding the Sprint Connection Manager indicators, messages, and
menu options.
䢇Managing your call history (Connection History).
䢇Changing the settings.
䢇Setting your device’s security.
䢇Troubleshooting.
䢇And more.

1
Installing the Software

2
Installing the Software
System Requirements
The Sprint Mobile Broadband USB modem is supported on:
䢇Microsoft® Windows® VistaTM.
䢇Windows XP.
䢇Windows 2000 with Service Pack 1 or later (Service Pack 4 is recommended),
with high encryption support. (See “High Encryption Requirements” in the
user’s guide.)
䢇Mac OS X version 10.4 or newer. Software and instructions are available at
www.sprint.com/downloads.
To install and run the Sprint Mobile Broadband USB modem and accompanying
Sprint Connection Manager software on a Windows PC, you will need these
minimum system resources:
䢇USB slots: One USB slot. (If your computer’s USB slot is vertical, use the
docking station. Do not use the Sprint Mobile Broadband USB modem in a
USB hub or in a USB slot on a keyboard.)
䢇Disk drive: CD-ROM
䢇Memory: 32 MB
䢇Disk space: 32 MB
Note: Your Sprint Mobile Broadband USB modem will not work with handhelds
or Pocket PCs.

Installing the Software
3
Installation Overview
The process for installing and using your Sprint Mobile Broadband USB modem
may vary slightly, depending on the operating system you are running.
The installation process on a Windows PC has three stages:
䢇“Installing the Software” — Install the Sprint Connection Manager software
(see page 4).
䢇“Installing the Drivers” —Run the Sprint Connection Manager software, insert
the battery into the Sprint Mobile Broadband USB modem, and insert the
device (see page 6).
䢇“Device Activation and Provisioning” —Activate your account and configure
the Sprint Mobile Broadband USB modem to use your account (see page 10).
(If you’re using your card on a Mac computer, visit www.sprint.com/downloads for
the WatcherTM Lite software and the installation instructions.)

4
Installing the Software
Installing the Software
To install the software on your computer:
1. Insert the Sprint Mobile Broadband USB modem installation CD into your
CD-ROM drive.
2. If the CD does not autostart, select Start > Run and enter d:\SCMInstaller.exe,
where dis your CD-ROM drive letter.
Caution: Do not insert the Sprint Mobile Broadband USB modem until you have
installed the Sprint Connection Manager software.
Note: Windows Vista and Windows 2000 users: You must log in with
administrative privileges to install the software and drivers.
Windows XP users: You may need to log in with administrative privileges,
depending on your Windows configuration.
Before beginning the installation process, it is recommended that you
quit all open applications.

Installing the Software
5
3. In the installation window, click Next.
4. Read the License Agreement and select “I accept the terms in the license
agreement” to agree to the terms. Click Next. (A series of dialog boxes
guides you through the installation.)
5. Use the Next and Back buttons to navigate through the wizard.
6. In the Installation Complete! window, click Finish.

6
Installing the Software
Installing the Drivers
To install the drivers:
1. Run Sprint Connection Manager. (Double-click the program’s icon [ ] on
your desktop.)
2. Wait for Sprint Connection Manager to start up and display “No device...”.
3. Slide the front panel off the Sprint Mobile Broadband USB modem.
4. Hold the battery so that the side with two white arrows faces up and the
gold contact points on the end of the battery line up with the gold contact
points on the Sprint Mobile Broadband USB modem. Insert the battery into
the device.
5. Slide the front panel onto the Sprint Mobile Broadband USB modem until
the panel clicks into place.
6. Slide the lever on the bottom of the device in the direction indicated by the
triangle to release the device’s USB connector.
7. Adjust the USB connector to the desired angle.
Warning: To avoid the risk of explosion, use the same battery model when replacing
the battery. Properly dispose of the used battery.

Installing the Software
7
The USB connector is adjustable to three positions (approximately 90, 135,
and 160 degrees). Do not force the hinge past the last position—this may
break the connector.
8. Insert the Sprint Mobile Broadband USB modem into your computer’s USB
slot.
Alternatively, you can attach the docking station to your computer’s USB
slot, and insert the device into the docking station.
When the device is properly inserted, the PWR LED is lit, and the device’s
battery starts to charge.
Windows detects the device and installs the drivers for it. This may take a
few minutes. Once completed, Sprint Connection Manager should display
“Disconnected.”
9. Charge the battery for approximately two hours.
Note: If your computer’s USB slot is vertical, use the docking station. Do not insert
the Sprint Mobile Broadband USB modem into a USB hub or a USB slot on a
keyboard.

8
Installing the Software
10. If your device is preactivated, after you’ve charged the battery, you are ready
to connect to the network (click GO).
If your device has not yet been activated, the Activation Wizard will
automatically start. After you’ve charged the battery, go through the
Activation Wizard steps (the Activation Wizard guides you through the
activation process). (See “Device Activation and Provisioning” on page 10.)

9
Activating Your Device

10
Activating Your Device
Device Activation and Provisioning
Before you can use your device on the network, you must activate your device
and account.
This chapter walks you through the process, and provides spaces for you to enter
important information, such as your Sprint user name, for later reference.
1
Have These Things Ready
䢇A phone
䢇Your Social Security number
䢇Your driver’s license number
䢇The city and state where your device will primarily be used
䢇A pen or pencil
Note: If your device is preactivated, or if you activated it at the time of purchase,
skip these steps and go directly to “Basics of Your Sprint Mobile Broadband
USB Modem” on page 17.

Activating Your Device
11
2
Activation Wizard
The Activation Wizard makes activation an easy task.
After you’ve installed the software and drivers (described earlier), if your Sprint
Mobile Broadband USB modem has not been activated, the Activation Wizard
will automatically start and guide you through the activation process.
Note: If you close the activation wizard before finishing the device activation, you
can start the Activation Wizard later from Sprint Connection Manager
(MENU > Settings > Sprint Vision - Sierra Wireless > Activation Wizard).

12
Activating Your Device
To activate your device and account:
1. In the space provided below, write down your device’s ESN (Electronic Serial
Number) or MEID (Mobile Equipment IDentifier). (The ESN or MEID is
printed on the label under the device’s battery.)
ESN/MEID: __________________________________________
Call Sprint at the number displayed in the Activation Wizard. When you
reach the representative, click Next.
Your Sprint Customer Service specialist will give you an activation code.
My activation code is: __________________________________
2. On your computer, enter the activation code in the space provided and
click Next.
Your Sprint Customer Service specialist will give you a phone number and
MSID (Mobile System ID code, used for Wireless Local Number Portability
and to determine whether you are “home” or “roaming”).
My Sprint Phone number is: _____________________________
My MSID is: _________________________________________