Sprint LGLS990 User manual

LGLS990
User Guide
[UG template version 14a]
[draft version for review control]
[carrier_OEM_model name or number_document type_language_date_draft number]
example: [sprint_abc_XYZ-123_ug_en_123113_d1]

TOC i
Table of Contents
Your Phone at a Glance ........................................................................................................................ 1
Set Up Your Phone ............................................................................................................................... 1
Activate Your Phone ............................................................................................................................. 4
Complete the Setup Screens ................................................................................................................ 4
Make Your First Call.............................................................................................................................. 5
Set Up Your Voicemail .......................................................................................................................... 6
Sprint Account Information and Help .................................................................................................... 6
Sprint Account Passwords ............................................................................................................ 6
Manage Your Account .................................................................................................................. 7
Sprint Support Services ................................................................................................................ 7
Your Phone's Layout ............................................................................................................................. 9
Turn Your Phone On and Off .............................................................................................................. 11
Screen On/Off ............................................................................................................................. 11
Lock and Unlock Your Phone ..................................................................................................... 12
Unlock Your Screen Using the Knock Code Feature .......................................................................... 13
Guest Mode ......................................................................................................................................... 13
Set Up Guest Mode .................................................................................................................... 14
Use Guest Mode ......................................................................................................................... 14
Hardware Key Control Mode ............................................................................................................... 14
Battery and Charger ............................................................................................................................ 15
Extend Your Battery Life ............................................................................................................. 16
Phone Function Keys .......................................................................................................................... 16
Menu Key .................................................................................................................................... 17
Work with Menus ........................................................................................................................ 17
Notifications Panel ...................................................................................................................... 18
Home Key ................................................................................................................................... 19
Back Key ..................................................................................................................................... 19
Touchscreen Navigation ..................................................................................................................... 19
Your Home Screen.............................................................................................................................. 20
Home Screen .............................................................................................................................. 20
Extended Home Screen .............................................................................................................. 22
Use the Applications Key ............................................................................................................ 22

TOC ii
Applications: How to View, Open and Switch ............................................................................. 22
Applications ................................................................................................................................. 24
Customize Your Home Screen ................................................................................................... 27
Add and Remove Widgets on the Home Screen ........................................................................ 28
Change the Phone's Wallpaper .................................................................................................. 28
Customize Applications Icons on the Home Screen ................................................................... 29
Access Recently-Used Applications ........................................................................................... 30
Home Screen Clean View ........................................................................................................... 30
Quick Access .............................................................................................................................. 30
Change the Screen Orientation .................................................................................................. 31
Status Bar ........................................................................................................................................... 31
Enter Text With the On-screen Keyboard ........................................................................................... 35
Tips for Editing Text .................................................................................................................... 36
Search Your Phone and the Web ....................................................................................................... 41
Phone and Web Search Using Text Entry .................................................................................. 41
Phone and Web Search Using Voice Command ........................................................................ 43
Using Clip Tray .................................................................................................................................... 43
Text Link .............................................................................................................................................. 43
HD™ Voice ......................................................................................................................................... 45
Make Phone Calls ............................................................................................................................... 45
Call Using the Phone Dialer ........................................................................................................ 45
Dialing Options ............................................................................................................................ 46
Missed Call Notification ............................................................................................................... 46
Wi-Fi Calling ................................................................................................................................ 47
Wi-Fi Calling Settings .................................................................................................................. 47
Call Emergency Numbers ........................................................................................................... 47
In-Call Options ............................................................................................................................ 48
Dial and Save Phone Numbers With Pauses ............................................................................. 48
Dial From the Contacts List ......................................................................................................... 49
Use Direct Dialing ....................................................................................................................... 49
Plus (+) Code Dialing .................................................................................................................. 49
Receive Phone Calls ........................................................................................................................... 50
Visual Voicemail .................................................................................................................................. 51
Set Up Visual Voicemail .............................................................................................................. 51
Review Visual Voicemail ............................................................................................................. 51

TOC iii
Listen to Multiple Voicemail Messages ....................................................................................... 52
Visual Voicemail Options ............................................................................................................ 52
Configure Visual Voicemail Settings ........................................................................................... 52
Change Your Main Greeting via the Voicemail Menu ................................................................. 53
Edit the Display Name via the Voicemail Menu .......................................................................... 53
Voicemail(Traditional) ......................................................................................................................... 54
Set Up Voicemail ........................................................................................................................ 54
Voicemail Notification .................................................................................................................. 54
Retrieve Your Voicemail Messages ............................................................................................ 55
Phone Call Options ............................................................................................................................. 55
Caller ID ...................................................................................................................................... 55
Call Waiting ................................................................................................................................. 56
3-way Calling............................................................................................................................... 56
Call Forwarding ........................................................................................................................... 57
In-call Options ............................................................................................................................. 57
Set Up Speed Dialing .......................................................................................................................... 59
Call Logs ............................................................................................................................................. 59
Save a Phone Number ........................................................................................................................ 61
Find a Phone Number ......................................................................................................................... 61
Text-to-Speech .................................................................................................................................... 62
Get Started With Contacts .................................................................................................................. 63
Add a Contact ..................................................................................................................................... 64
Add a Contact to Your Favorites ......................................................................................................... 65
Edit a Contact ...................................................................................................................................... 65
Communicate with Your Contacts ....................................................................................................... 68
Import, Export, and Share Contacts .................................................................................................... 70
Import Contacts From Your Internal Storage .............................................................................. 70
Export Contacts to Your Internal Storage ................................................................................... 70
Share a Contact .......................................................................................................................... 70
Join and Separate Contacts........................................................................................................ 71
Gmail ................................................................................................................................................... 72
Create a Google Account ............................................................................................................ 72
Sign into Your Google Account ................................................................................................... 72
Access Gmail .............................................................................................................................. 73
Send a Gmail Message ............................................................................................................... 75

TOC iv
Read and Reply to Gmail Messages .......................................................................................... 75
Change Gmail Settings ............................................................................................................... 77
Email ................................................................................................................................................... 79
Add an Email Account (POP3 or IMAP) ..................................................................................... 80
Corporate Email (Outlook) .......................................................................................................... 80
Open Email ................................................................................................................................. 81
Create and Send Email ............................................................................................................... 81
Reply to or Delete an Email Message ........................................................................................ 82
Configure and Sync Corporate Email Settings ........................................................................... 82
Text and Multimedia Messaging ......................................................................................................... 85
Compose Text Messages ................................................................................................................... 85
Read and Reply to Text Messages ............................................................................................. 85
Send a Multimedia Message (MMS) ........................................................................................... 86
Save and Resume a Draft Message ........................................................................................... 87
Managing Message Conversations ............................................................................................ 87
Delete Messages ........................................................................................................................ 88
Text and Multimedia Message Options ...................................................................................... 89
Social Networking Accounts ............................................................................................................... 91
Facebook .................................................................................................................................... 91
Google Hangouts ........................................................................................................................ 91
Synchronize Accounts ........................................................................................................................ 92
Synchronize Your Google Account ............................................................................................. 92
Synchronize Your Corporate Account................................................................................................. 93
Google Play Store ............................................................................................................................... 94
Sprint ID .............................................................................................................................................. 95
Sprint Applications .............................................................................................................................. 96
Music ................................................................................................................................................... 97
Google Play Music ...................................................................................................................... 97
Music Player................................................................................................................................ 97
Back Up Your Downloaded Music Files ...................................................................................... 98
YouTubeTM .......................................................................................................................................... 98
GPS Navigation ................................................................................................................................... 99
Google Maps™ ........................................................................................................................... 99
Scout by Telenav ...................................................................................................................... 101
Connect Wi-Fi ................................................................................................................................... 102

TOC v
Turn Wi-Fi On and Connect to a Network ................................................................................. 102
Add a Wi-Fi Network ................................................................................................................. 103
Wi-Fi Direct ............................................................................................................................... 103
Virtual Private Networks (VPN) ......................................................................................................... 104
Prepare Your Phone for VPN Connection ................................................................................ 104
Set Up Secure Credential Storage ........................................................................................... 104
Add a VPN Connection ............................................................................................................. 104
Connect to or Disconnect From a VPN ..................................................................................... 105
Browser ............................................................................................................................................. 105
Learn to Navigate the Browser ................................................................................................. 105
Go to a Specific Website ........................................................................................................... 106
Browser Menu ........................................................................................................................... 107
Adjust Browser Settings ............................................................................................................ 107
Create Website Settings ........................................................................................................... 108
Create Bookmarks .................................................................................................................... 108
Connections Optimizer ...................................................................................................................... 109
Data Services General Information (3G and 4G Networks) ............................................................. 110
4G Spark LTE ........................................................................................................................... 110
Your User Name ....................................................................................................................... 111
Launch a Web Connection ........................................................................................................ 111
Data Connection Status and Indicators .................................................................................... 112
Take Pictures .................................................................................................................................... 113
Record Videos ................................................................................................................................... 113
Camera and Video Settings ...................................................................................................... 114
Multi-point Auto Focus .............................................................................................................. 114
Gesture shot.............................................................................................................................. 115
Super Zooming ......................................................................................................................... 115
View Your Pictures .................................................................................................................... 115
Gallery Options ......................................................................................................................... 115
Assign Pictures ......................................................................................................................... 116
Dual ........................................................................................................................................... 117
Video Options ........................................................................................................................... 117
Live Zoom ................................................................................................................................. 118
Dual Play ........................................................................................................................................... 119
LG Health .......................................................................................................................................... 120

TOC vi
QSlide ............................................................................................................................................... 121
QuickRemote .................................................................................................................................... 121
QuickMemo+ ..................................................................................................................................... 123
Dual Window ..................................................................................................................................... 124
Calendar ............................................................................................................................................ 125
Change Calendar View ............................................................................................................. 125
View Event Details .................................................................................................................... 128
Create an Event ........................................................................................................................ 128
Edit or Delete an Event ............................................................................................................. 129
Set an Event Reminder ............................................................................................................. 129
Respond to an Event Reminder ................................................................................................ 130
Display and Synchronize Calendars ......................................................................................... 130
Change Calendar Settings ........................................................................................................ 130
Folders .............................................................................................................................................. 131
Clock ................................................................................................................................................. 131
Tasks ................................................................................................................................................. 134
Calculator .......................................................................................................................................... 136
Bluetooth ........................................................................................................................................... 136
Turn Bluetooth On and Off ........................................................................................................ 137
Bluetooth Settings Menu ........................................................................................................... 137
Pairing Bluetooth Devices ......................................................................................................... 138
Send Items via Bluetooth .......................................................................................................... 139
Disconnect Bluetooth Connection During an Active Call .......................................................... 139
SmartShare ....................................................................................................................................... 140
Enjoy Content Via a Variety of Devices .................................................................................... 140
Enjoy Content from Nearby Devices ......................................................................................... 141
Using Content from the Cloud................................................................................................... 141
microSD Card .................................................................................................................................... 142
Insert a microSD Card .............................................................................................................. 142
Remove a microSD Card .......................................................................................................... 143
View microSD Card Memory..................................................................................................... 144
Format the microSD Card ......................................................................................................... 144
Unmount the microSD Card ...................................................................................................... 144
Transfer User Contents From an Android Phone to Your LGLS990 ................................................ 144
Transfer Via PC or Laptop ........................................................................................................ 144

TOC vii
Transfer Via Bluetooth Connection ........................................................................................... 145
Transfer Via Cloud Storage ...................................................................................................... 146
Wireless Networks ............................................................................................................................ 148
Airplane Mode ........................................................................................................................... 148
Wi-Fi Settings ............................................................................................................................ 148
Bluetooth Settings ..................................................................................................................... 149
Mobile Data ............................................................................................................................... 149
Call Settings ...................................................................................................................................... 149
Voicemail Settings .................................................................................................................... 149
Smart Dialing............................................................................................................................. 149
North American Dialing ............................................................................................................. 149
International Dialing .................................................................................................................. 149
Incoming Voice Call Pop-up ...................................................................................................... 150
Call Reject ................................................................................................................................. 150
Decline with Message ............................................................................................................... 150
Privacy Keeper .......................................................................................................................... 150
Auto Answer .............................................................................................................................. 150
TTY Mode ................................................................................................................................. 151
Hearing Aids.............................................................................................................................. 151
Proximity Sensor ....................................................................................................................... 151
Voice Enhancement .................................................................................................................. 152
Save Unknown Numbers .......................................................................................................... 152
Power Key Ends Call ................................................................................................................ 152
Roaming Settings .............................................................................................................................. 152
Roaming Mode .......................................................................................................................... 153
Roaming Guard ......................................................................................................................... 153
Data Roam Guard ..................................................................................................................... 154
Share & Connect ............................................................................................................................... 154
NFC Settings ............................................................................................................................. 154
Android Beam ........................................................................................................................... 155
SmartShare Beam .................................................................................................................... 155
Media Server ............................................................................................................................. 155
Miracast ..................................................................................................................................... 155
More Settings .................................................................................................................................... 156
USB Tethering .......................................................................................................................... 156

TOC viii
Wi-Fi Hotspot ............................................................................................................................ 156
Bluetooth Tethering ................................................................................................................... 157
Mobile Networks Settings ......................................................................................................... 157
VPN Settings ............................................................................................................................. 158
Device Settings ................................................................................................................................. 158
Sound Settings .......................................................................................................................... 158
Ringtone and Vibration Settings ............................................................................................... 159
Display Settings ........................................................................................................................ 161
Home Screen ............................................................................................................................ 164
Lock Screen .............................................................................................................................. 166
Gestures .................................................................................................................................... 169
One-handed Operation ............................................................................................................. 171
Storage ...................................................................................................................................... 171
Battery ....................................................................................................................................... 171
Smart cleaning .......................................................................................................................... 172
Apps .......................................................................................................................................... 172
Default Message App ................................................................................................................ 173
Dual Window ............................................................................................................................. 173
Personal Settings .............................................................................................................................. 173
Accounts & Sync ....................................................................................................................... 173
Cloud ......................................................................................................................................... 173
Guest Mode............................................................................................................................... 174
Location ..................................................................................................................................... 174
Security ..................................................................................................................................... 174
Language & Input Settings ........................................................................................................ 176
Backup & Reset ........................................................................................................................ 176
System Settings ................................................................................................................................ 177
Shortcut Key.............................................................................................................................. 178
Date & Time .............................................................................................................................. 178
Accessibility............................................................................................................................... 178
QuickCircle case ....................................................................................................................... 180
Activate This Device ................................................................................................................. 180
System Updates ........................................................................................................................ 181
Printing ...................................................................................................................................... 181
About Phone ............................................................................................................................. 182

TOC ix
Important Safety Information ............................................................................................................. 184
General Precautions ................................................................................................................. 184
Maintaining Safe Use of and Access to Your Phone ................................................................ 184
Using Your Phone With a Hearing Aid Device .......................................................................... 186
Caring for the Battery ................................................................................................................ 188
Radio Frequency (RF) Energy .................................................................................................. 189
Manufacturer‘s Warranty ................................................................................................................... 192
Manufacturer‘s Warranty ........................................................................................................... 192
General Terms and Conditions of Service ........................................................................................ 194
Basic Definitions ....................................................................................................................... 194
The Service Agreement ............................................................................................................ 195
Additional Terms ....................................................................................................................... 195
Our Policies ............................................................................................................................... 195
When You Accept The Agreement ........................................................................................... 195
Term Commitments & Early Termination Fees ......................................................................... 195
When You Don‘t Have To Pay An Early Termination Fee ........................................................ 196
Our Right To Change The Agreement & Your Related Rights ................................................. 196
Our Right To Suspend Or Terminate Services ......................................................................... 196
Your Right To Change Services & When Changes Are Effective ............................................ 197
Your Right To Terminate Services ............................................................................................ 197
Credit Checks & Credit Information .......................................................................................... 197
Account Spending Limits (―ASL‖) .............................................................................................. 197
Deposits & Returning Deposits ................................................................................................. 197
Restrictions On Using Services ................................................................................................ 198
Your Device, Number & Email Address .................................................................................... 198
Porting/Transferring Phone Numbers ....................................................................................... 198
Coverage; Where Your Device Will Work; Service Speeds ..................................................... 198
Roaming .................................................................................................................................... 199
About Data Services & Content ................................................................................................ 199
Specific Terms & Restrictions On Using Data Services ........................................................... 199
Software License ...................................................................................................................... 200
Fees, Activation & Miscellaneous Charges .............................................................................. 200
Account & Service Charges ...................................................................................................... 200
How We Calculate Your Charges For Billing Purposes ............................................................ 200
Your Bill ..................................................................................................................................... 201

TOC x
Your Payments; Late Fees ....................................................................................................... 202
Taxes & Government Fees ....................................................................................................... 202
Surcharges ................................................................................................................................ 202
Disputing Charges - You Must Still Pay Undisputed Charges .................................................. 202
Protecting Our Network & Services .......................................................................................... 202
Your Privacy .............................................................................................................................. 203
Location-Enabled Services ....................................................................................................... 203
911 Or Other Emergency Calls ................................................................................................. 204
If Your Device Is Lost or Stolen ................................................................................................ 204
Disclaimer of Warranties ........................................................................................................... 204
You Agree That We Are Not Responsible For Certain Problems ............................................. 204
You Agree That Our Liability Is Limited - No Consequential Damages .................................... 205
DISPUTE RESOLUTION AND ARBITRATION ........................................................................ 205
No Trial By Jury and No Class Action ....................................................................................... 207
Indemnification .......................................................................................................................... 207
Providing Notice To Each Other Under The Agreement .......................................................... 207
Contacting You Regarding Billing and Collections ................................................................... 207
Other Important Terms .............................................................................................................. 208
Important Message from Sprint ......................................................................................................... 208
Index .......................................................................................................................................................... 209

Get Started 1
Get Started
This section gives you all the information you need to set up your phone and Sprint service for the first
time.
Your Phone at a Glance
The following illustration outlines your phone‗s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
1. Install the battery.
 Insert your fingernail into the slot located on the lower right the battery compartment cover
and lift the cover up gently.

Get Started 2
 Insert the battery, contacts end first, and gently press the battery into place.
 Replace the battery compartment cover, making sure all the tabs are secure and there are no
gaps around the cover.

Get Started 3
Note: When you insert the battery, your phone may power on automatically.
2. Charge your battery.
 Plug the USB connector into the charger/accessory jack on the bottom of your phone.
 Plug the AC adapter into an electrical outlet. Fully charging a battery may take up to three
hours.
Note: Your phone‘s battery should have enough charge for the phone to turn on and find a signal, run the
setup application, set up voicemail, and make a call. You should fully charge the battery as soon as
possible.
3. Press and hold the Power/Lock Button to turn the phone on.

Get Started 4
 If your phone is activated, it will turn on, search for Sprint service, and begin the setup
process.
 If your phone is not yet activated, see Activate Your Phone for more information.
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated. Depending on
your account or how and where you purchased your phone, it may be ready to use or you may need to
activate it on your Sprint account.
● If you purchased your phone at a Sprint Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new Sprint account or a new line of service, it
is designed to activate automatically.
 When you turn the phone on for the first time, you should see a Hands Free Activation
screen, which may be followed by a PRL Update screen and a Firmware Update screen.
Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing number
on your account (you're swapping phones), you can activate on your computer online or directly
on your phone.
 Activate on your computer:
• Go to sprint.com/activate and complete the online instructions to activate your phone.
 Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• Touch Activate to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for
assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727
from another phone.
Tip: Do not press the Power/Lock Button while the phone is being activated. Pressing the
Power/Lock Button cancels the activation process.
Note: If you are having any difficulty with activation, visit sprint.com/support.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Accessibility message. You can then complete the setup process.

Get Started 5
Note: You may be able to complete the setup screens before your phone has been activated on your
Sprint account.
Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and touch I
Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi. To
turn Connections Optimizer off at any time, from home, tap > > Settings > More… >
Mobile networks > Connections Optimizer and uncheck the box. See Connections Optimizer for details.
1. From the Accessibility screen, select a language (if prompted) and touch Next to get started.
Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or
hard of hearing, touch Accessibility to change the accessibility settings.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
 Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured
Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.
 Got Google? – Touch Yes and complete the steps to sign in to your current Google Account,
or touch No and then touch Get an account (to set up a new Google Account) or Not now to
skip Google setup. The following options may apply depending on your selection:
• Sign in – Enter your Gmail address and password and touch Sign in to sign in to your
current Google Account.
• Get an account – Follow the instructions to sign up for a new Google Account. There will
be screens to enter your first and last names, create an email address (Gmail), create a
password, enter recovery information (including a backup email address and recovery
question), an option to join Google+, and an option to enable purchases from the Google
Play Store app. Touch Next between each screen.
• Use Google location – Select your Google location options and then touch Next.
 This phone belongs to… - If applicable, enter your first and last name and touch Next. This
information is used by the phone to personalize certain apps.
 Useful settings - Set your phone informations for your convenient.
 Knock Code - Set Knock Code for your security.
 Home touch button combination - Select home touch button combination.
3. Touch Next. Your setup is now complete. Follow the onscreen instructions to learn about basic
touch menu navigation, view tutorials, or just get started.
Note: You do not need to sign up for a Google Account to use your phone. However, to download apps
from the Google Play Store app, you must link your phone to a Google Account.
Make Your First Call
Once your phone is activated, you can make phone calls.

Get Started 6
1. Tap > .
2. Use the dialpad to enter a phone number.
 If you enter a wrong number, tap to erase digits one by one.
 To erase the entire number, touch and hold .
3. Tap to dial the number.
Note: Your phone's battery should have enough charge for your phone to turn on and find a signal, set up
your voicemail, and make a call. You should fully charge your battery as soon as possible.
Set Up Your Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint voicemail and personal greeting as soon as your phone is
activated. Always use a password to protect against unauthorized access.
1. Tap > .
2. Touch and hold .
3. Follow the system prompts to:
 Create your password.
 Record your name announcement.
 Record your greeting.
Note: Sprint strongly recommends that you create a password when setting up your voicemail to protect
against unauthorized access. Without a password, anyone who has access to your phone is able to
access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.
Sprint Account Information and Help
Find out about account passwords and information about managing your account and finding help.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail
account, and your data services account. To ensure that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account username and password when you sign on to
sprint.com/mysprint. (Click Sign in/Register > Sign up now! to get started.) If you are not the account

Get Started 7
owner (if someone else receives the bill for your Sprint service), you can get a sub-account password at
sprint.com/mysprint.
Voicemail Password
You‘ll create your voicemail password (or passcode) when you set up your voicemail. See Set Up Your
Voicemail for more information on your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords, sign on to sprint.com/mysprint.
Manage Your Account
Manage your Sprint account from your computer, your Sprint phone, or any other phone.
Online: sprint.com/mysprint
● Access your account information.
● Check your minutes used (depending on your Sprint service plan).
● View and pay your bill.
● Enroll in Sprint online billing and automatic payment.
● Purchase accessories.
● Shop for the latest Sprint phones.
● View available Sprint service plans and options.
● Learn more about data services and other products like games, ringers, screensavers, and more.
From Your Sprint Phone
● From the dial screen, tap to access a summary of your Sprint service plan or
get answers to other questions.
● From the dial screen, tap to make a payment.
● From the dial screen, tap to check minute usage and account balance.
Sprint Support Services
Sprint 411 and Sprint Operator Services let you easily access information and calling assistance from
your Sprint phone.

Get Started 8
Sprint 411
Sprint 411 gives you access to a variety of services and information, including residential, business, and
government listings; movie listings or showtimes; driving directions, restaurant reservations, and major
local event information. You can get up to three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will be billed for airtime.
■ From the dial screen, tap .
Sprint Operator Services
Sprint Operator Services provides assistance when you place collect calls or when you place calls billed
to a local telephone calling card or third party.
■ From the dial screen, tap .
For more information or to see the latest in products and services, visit us online at sprint.com/mysprint.

Phone Basics 9
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay connected to the
people and information that are important to you. The topics in this section will introduce the basic
functions and features of your phone.
Tip: Phone Software Upgrades – Updates to your phone‘s software may become available from time to
time. Sprint will automatically upload critical updates to your phone. You can also use the menu to check
for and download updates. Tap > > Settings > System updates.
Your Phone's Layout
The illustrations and descriptions below outline your phone‗s basic layout.
Key Functions
● Front-Facing Camera Lens allows you to take pictures and video of yourself. Also lets you
participate in video chats.
● Touchscreen displays all the information needed to operate your phone, such as the applications,
call status, the Contacts list, the date and time, and the signal and battery strength.
● Back Key returns to the previous screen. It also closes pop-up display items such as menus and
dialog boxes.
● 3.5mm Headset Jack allows you to plug in a headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.