Sprint R 850 User manual

Available applications and services are subject to change at any time.
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Table of Contents
Introduction 1
BeforeYouBegin 1
CompatibleOperatingSystems(OS) 1
PackageContents 2
>SSIDandSecurityKey 2
AdditionalInformation 2
GetStarted 3
PartsandFunctions 3
HomeScreen 4
HomeScreenLayout 4
HomeScreenIcons 4
DataTransferVolumeandTransferSpeed 5
SIMCard 5
HandlingaSIMCard 5
InsertorRemoveaSIMCard 6
BatteryUse 9
InserttheBattery 9
ChargetheBattery 11
TurnYourDeviceOnandOff 12
ConnectwithWi-Fi(WLAN) 14
Wi-Fi(WLAN)Overview 14
ActivateWi-Fi(WLAN)Function 14
ConnectWindowsPCswithWi-Fi 15
ConnectMacComputerswithWi-Fi 16
ConnectiPhone/iPodTouch/iPad 19
ConnectaniPhoneoraniPodTouch 19
ConnectaniPad 22
ConnectanAndroidDevice 25
Settings 29
WebUIOverview 29
WebUIWindow 29
Home 29
AdminLogin 30

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ConnectedDevices 30
SettingsTab 32
Wi-FiBasicSettings 32
Wi-FiAdvancedSettings 36
MobileNetworkSettings 37
DeviceSettings 41
AdvancedRouterSettings 45
About 50
SupportTab 51
Appendix 53
Troubleshooting 53
Specifications 54
WarrantyandService 56
Warranty 56
Services 57
CustomerService 57
TrademarksandCopyrightInformation 57
SafetyandNotices 58
SafetyPrecautions 58
ImportantNotice 58
SafetyandHazards 58
ProperBatteryUseandDisposal 59
FCCCompliance 59
RFExposureInformationandSpecificAbsorptionRate(SAR)Information 60
Index 61

Introduction 1
Introduction
Thefollowingtopicsdescribethebasicsofusingthisguideandyournewmobilebroadbanddevice.
Before You Begin
ThankyouforpurchasingyournewR850MobileHotspot.Thefollowingtopicsexplainhowbestto
usethisguidetogetthemostoutofyourmobilebroadbanddevice.
Before Using Your Device
ReadSafetyandNoticesthoroughlyforproperusage.
Accessibleservicesmaybelimitedbysubscriptioncontractconditions.
Guide Usage Notes
Notethatmostdescriptionsinthisguidearebasedonyourdevice'sdefaultsettingsatthetimeof
purchase.
Screenshots and Key Labels
ScreenshotsandKeylabelsareprovidedforreferenceonly.Actualwindows,menus,etc.maydiffer
inappearance.
Other Notations
Intheuserguide,themobilebroadbanddevicemaybereferredtoeitheras"mobilebroadband
device","hotspot","device"or"Wi-Firouter."
Compatible Operating Systems (OS)
Thetablebelowoutlinesthecompatibleoperatingsystems(OS)foryourdevice.Useoutsidethese
environmentsmayaffectperformance.Additionalfactors(hardware,connectedperipherals,
installedapplications,etc.)mayalsoaffectperformance.
n Forcomputersupport,OSversionupgradeinformation,etc.,seethecorresponding
manufacturer'sproductsupportdocumentation.
n Theinformationforoperatingsystem(compatibleOS)listedbelowisthecurrentinformationfor
yourdevicesoldasofFeb2016.

Introduction 2
Item Description
Compatible operating systems (OS) Windows7,8,10
MacOS10.5orlater
Android2.1orlater
Compatible browsers Chrome36.0orlater
InternetExplorer8.0orlater
Firefox3.1orlater
Safari5.0orlater
Package Contents
SeebelowfordetailsoneverythingyouwillfindintheboxforyourR850:
n R850MobileHotspot
n BatteryCover
n RechargeableBattery
n ACAdapter
n GetStartedGuide
n ImportantInformationBooklet
SSID and Security Key
BeforeconnectingWi-FidevicestoyourR850,youwillneedtoconfirmtheWiFiNameandWiFi
Password.
n Onceyourdevicedisplayison,shortpressthemenubutton(powerbutton)1timefortheWiFi
NameandtwicetoobtainWiFiPasswordspecifictoyourdevice(Note:whenthedevicedisplay
isoff,thefirstpresswakesupthedisplay.)
YouwillseetheWiFiName(SprintWiFia-XXXXXX)andWiFiPassword.
Additional Information
ThefollowinglistdescribesadditionalinformationusefultoknowbeforeyoubeginusingyourR850.
n Yourmobilebroadbanddeviceaccommodatessoftwareupdates.Alwaysusethelatest
software.
n Notethatconnectionspeedsmaydroporconnectionsmaybedisableddependingonlinetraffic
orconnectionenvironments.

Get Started 3
Get Started
Thefollowingtopicsgiveyoualltheinformationyouneedtosetupyourdeviceandwirelessservice
thefirsttime.
Parts and Functions
Learnyourdevice'sprimarypartsandfunctions.
Device Layout
Thefollowingillustrationoutlinesyourdevice'sprimaryexternalfeaturesandbuttons.

Get Started 4
Part Description
Display Viewdevicestatusandinformation
SIMcard slot InstalltheSIMcard.
Charging port ConnectthemicroUSBcableforcharging.
Battery cover RemovethebatterycovertoremoveorinsertthebatteryorSIM
card.
Factory reset button Presstoresetyourdevicetoitsdefaultsettings.
Power (Menu)buttonLongpresstotogglepoweronoroff.Shortpresstonavigate
deviceinformation.
Home Screen
Thefollowingtopicsdescribethedetailsofyourdevice'sdisplaylayout,icons,datausageand
information.
Home Screen Layout
Yourdevice'shomescreendisplaysstatusindicators,includingtheconnectionstatus,signal
strength,devicesconnected,batterylevel,andmore.
Home Screen Icons
Thehomescreenfeaturesthefollowingicons,dependingoncurrentstatus.

Get Started 5
Icon Description
Mobilenetworksconnected
Servicesignalstrength.Themorebars,thebetterservicesignalreceived
Outofservicearea
Appearswhenroaming
ThenumberofconnectedWiFidevices
Batteryfull
Batterylow
Nobattery.Batteryiconblinking(chargingrequired)
Data Transfer Volume and Transfer Speed
Thedatatransfervolumeandtransferspeedvariesaccordingtothewirelessmodeofyourdevice.
Wireless Mode Maximum Downlink Speed Typical Downlink Speed
4G LTE 150Mbps 50Mbps
Note:Actualspeedsdependonseveralfactors,includingnetworkconditions.
SIM Card
TheSIMcardisanICcardcontainingyourdevice'sphonenumberandothercustomerinformation.
Note:Yourdevice'sSIMcardispreinstalled.
Handling a SIM Card
KeepthefollowinginmindwhenhandlingaSIMcard.
n CustomerisresponsibleforanydamagecausedbyinsertingtheSIMcardinanother-brandIC
cardreader,etc.Thecompanyisnotresponsibleinsuchcase.
n AlwayskeeptheICchipclean.
n Wipecleanwithadry,softcloth.
n Avoidapplyinglabels.MaydamagetheSIMcard.
n SeeinstructionsincludedwiththeSIMcardforhandling.
n TheSIMcardisthepropertyofthecompany.
n TheSIMcardisreplaceable(atcost)incaseofloss/damage.
n ReturntheSIMcardtothecompanywhencancellingsubscription.
n ReturnedSIMcardsarerecycledforenvironmentalpurposes.

Get Started 6
n NotethatSIMcardspecificationsandperformancemaychangewithoutnotice.
n ItisrecommendedthatyoukeepaseparatecopyofinformationthatisstoredontheSIMcard.
Thecompanyisnotresponsiblefordamagesfromstoredinformationthatislost.
n AlwaysfollowemergencyprocedurestosuspendserviceifyourSIMcardordevice(SIMcard
inserted)islostorstolen.Fordetails,contactCustomerService.
n AlwayspoweroffthemobilebroadbanddevicebeforeinsertingorremovingtheSIMcard.
Insert or Remove a SIM Card
FollowtheseinstructionstoinsertorremoveaSIMcard.Remembertopoweroffyourdevicebefore
insertingorremovingaSIMcard.
Note:Yourdevice'sSIMcardispreinstalled.Theseinstructionsareforreferenceonly.
1. PressandholdthePowerkey toturnoffthedevicebeforeinsertingorremovingtheSIM
card.

Get Started 7
2. Removethebatterycover.
3. Removethebattery.
4. OpentheSIMcardcover.

Get Started 8
5. InserttheSIMcardgentlywithgoldICchipfacingdownward.

6. RemovetheSIMcardbygentlypressingdownandslidingoutwards.
7. ClosetheSIMcardcover.

Get Started 9
8. Insertthebattery.
l Alignthecontactsofthebatterywiththecontactsinthedevice.
9. Attachthebatterycover.
Battery Use
Thefollowingtopicsexplainhowtoinsertandremoveyourdevice'sbattery.
Battery Cautions
Storage:Avoidstoringorleavingthebatterywithnochargeremaining.Savedinformationand
settingsmaybecomelostorchanged,orbatterymaybecomeunusable.Chargeonceeverysix
monthsbeforestoringorleavingunusedforalongperiod.
Bulges:Dependingonuse,bulgesmayappearnearendofbatterylife.Thisdoesnotaffect
safety.
Battery Replacement:Thebatteryisaconsumableitem.Itneedstobereplacedifoperating
timeshortensnoticeably.Purchaseanewbattery.
Cleaning:Cleansoiledterminalsbetweenbatteryanddevicewithaclean,drycottonswab.
Soiledterminalscanresultinapoorconnectionandpreventcharging,etc.
Insert the Battery
Followtheseinstructionstoinsertyourdevice'sbatterysafelyandproperly.
1. PressandholdthePowerkey toturnoffthedevicebeforeinsertingorremovingthebattery.

Get Started 10
2. Removethebatterycover.

Get Started 11
3. Insertthebattery.
4. Replacethebatterycover.
Charge the Battery
Followtheseinstructionstochargeyourdevice'sbatteryusingtheincludedACadapter.
Battery Charging Cautions
Charging Conditions:Underlowtemperatureschargingperformancedecreases.Charge
yourdeviceintemperaturesbetween5°C–35°C.Donotchargeinplaceswherethereishigh
humidity.USBchargingmaybeunavailabledependingonWi-Firoutertemperature.
Use Supplied Accessories:AlwaysusethesuppliedACadapter.
Precaution for Extended Use:Yourdevicemaybecomehotwhenusedforalongtimeor
whilecharging,especiallyinhightemperatures.Prolongedcontactwithskinmaycauselow-
temperatureburninjuries.
The R850 and AC Adapter Becoming Warm or Hot:YourdeviceandtheACadaptermay
becomewarmwhilecharging.Thisisnotamalfunction.However,stopusingthemimmediately
iftheybecomeextremelyhot;thiscouldindicateamalfunction.
Charge Using the AC Adapter
UsethesuppliedACadapter.
1. PlugtheACadapterintoanelectricaloutlet.
Theindicatorlightonthepowerbuttonilluminatesredwhenchargingstarts.Thelightturns
greenwhenthebatteryisfullycharged.Fullychargingabatterymaytakeuptothreehours.
2. Aftercharging,disconnectthedevicefromthecharger.

Get Started 12
l UnplugtheACadapterfromtheoutlet,andremovethemicroUSBconnectorfromthe
device.
Turn Your Device On and Off
Theinstructionsbelowexplainhowtoturnyourdeviceonandoff,andhowtorestartyourdeviceifit
cannotbepoweredonandoffusingthePowerbutton .
Turn Your Device On
n PressandholdthePowerbutton untilthedevicedisplays"Welcome.”

Get Started 13
Turn Your Device Off
n PressandholdthePowerbutton untilthedevicedisplays"Goodbye.”
n Yourdevicewillpoweroff.
Restart Your Device
IfyourdevicewillnotturnonoroffusingthePowerbutton,removeandre-insertthebattery(see
thesectionInserttheBattery),thenpressandholdthepowerbuttonagain.
Note:Restartingyourdevicedoesnotresetthedevicesettings.

Connect with Wi-Fi (WLAN) 14
Connect with Wi-Fi (WLAN)
Thefollowingtopicsoutlinebasicfeaturesandoperationsofyourdevice'sWi-Fi(WLAN)
connections,includingconnectingwithvariousOSanddevicetypes.
Wi-Fi (WLAN) Overview
Belowaresomebasicsofyourdevice'sWi-Fi(WLAN)function.
Wi-Fi (WLAN) Information
n Advanced Settings:ChangeyourdevicesWi-Fi(WLAN)settingsasrequired.SeeWi-Fi
AdvancedSettings
n Simultaneous Connection:Useyourdevicetoconnectupto10Wi-Fidevicessimultaneously.
n Automatic Updates for Optimizing Wi-Fi Connection:WhenconnectedbyWi-Fi,
connectionoptimizingsettingsmaybeautomaticallyreceivedandupdated.
Wi-Fi (WLAN) Usage Cautions
Foraddedsecurity,itisrecommendedthatyouchangethedefaultWi-Finetworkname(SSID)
andWi-Fipasswordaftersettingupyourdevice.
Wi-Fi (WLAN) Overview
n YourdevicesupportsIEEE802.11b/g/nstandards.ConnectWi-Fidevices(PC,gameconsole,
etc.)viaWi-Fiforwirelessdatatransfers.
Activate Wi-Fi (WLAN) Function
Followtheinstructionsbelowtoactivateyourdevice'sWi-FifunctionandconnecttotheInternetvia
anavailable4GLTEconnection.UsetheWebUItoselectanetwork.
n PressandholdthePowerbutton untilthedevicedisplays“Welcome”.

Connect with Wi-Fi (WLAN) 15
l Yourdevice'sWi-Fifunctionautomaticallyturnsononcethedeviceispoweredup
completely.
Connect Windows PCs with Wi-Fi
ThefollowingtopicsdescribehowtoconnectyourdevicewithvariousversionsofWindowsviaWi-
Fi.
ConnectWindowsPCstoyourdevicewithWi-Fi.
1. PressandholdthePowerbutton topoweronyourR850.
Yourdevice'sWi-FifunctionactivatesandautomaticallyconnectstotheInternet.
2. ActivateyourPC'sWi-Fifunction.
l TheoperationsdepictedarebasedonWindow10.
l ForotherWindowversions,consultyourPC'soperationmanualfordetailsonactivatingWi-
Fi.
3. OnyourPC,movethecursortotheupper-rightorlower-rightcornerandselectWLANicon .

Connect with Wi-Fi (WLAN) 16
4. Selectyourdevice'sWi-FiName(SSID)fromthelist,andclickConnect.
5. EntertheWi-FipasswordandthenclickNext.
ThePCconnectstoyourdevice.Theconnectedstatusicononyourdevicewillshowan
additionaldevicehasbeenconnected.
Connect Mac Computers with Wi-Fi
FollowtheinstructionsbelowtoconnectaMaccomputertoyourdeviceviaWi-Fi.
Note:TheoperationsdepictedarebasedonMacOSX10.10.5.
1. PressandholdthePowerbutton topoweronyourR850.
Yourdevice'sWi-Fifunctionactivatesautomatically.

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2. OnyourMac,intheApplemenu,clickSystem Preferences…>Network.
3. ClickWi-Fi>Turn Wi-Fi On.