Sprout CADENCE User manual

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Sprout is an Australian brand that
develops technology accessories to
enhance your world, now and into
the future. From maximising your
productivity at work and while you
study to enriching your downtime
and recreational activities, we
develop accessories that add value
to your way of life.

Quick Start Guide
Power on
Take the earbuds out of the charging case and the
earbuds will be automatically power on. Alternatively
in the power-off state, touch the left or right earbud
for 2 seconds.
Power off
Put the earbuds into the charging case and the
earbuds will automatically power off. To manually
power off, disconnect from your device’s Bluetooth
and touch the left or right earbud for 8 seconds.
Pairing
After taking the earbuds out of the charging case,
the left and right earbuds will be automatically power
on and connect to each other. Turn on Bluetooth on
your mobile phone/music device*. Open your list of
Bluetooth devices, select “CADENCE TWS” and pair.
Single ear use will also be supported.
* If you are not familiar with Bluetooth pairing for
your mobile phone or music device, refer to the
user guide for your mobile phone/music device for
instructions to pair a new device using Bluetooth.

Answering phone calls
Short touch one earbud to answer an incoming call.
Ending phone calls
While in a call, short touch one earbud to end the
call.
Reject a phone call
When a call is incoming, touch one earbud for 2
seconds to reject the call.
Pause/Play
During audio playback, short touch one earbud to
pause or play.
Previous track
During audio playback, double-tap the left earbud to
skip to the previous track.
Next track
During audio playback, double-tap the right earbud to
skip to the previous track.
Volume down
During audio playback or on a phone call, long touch
the left earbud. You will hear a tone sound when the
volume reaches its minimum.

Volume up
During audio playback or on a phone call, long touch
the right earbud. You will hear a tone sound when the
volume reaches its maximum.
Voice assistant
Triple-tap the left earbud to start the mobile phone
voice assistant function (requires support from
connected smart devices). This function is not
available during phone calls.
CHARGING:
Charging your earbuds
Place the earbuds back inside the charging case in
correct orientation.
Charging your case
Connect your case to a 5V power adapter with the
USB Type-C cable provided. The case will display the
charging progress: [change ‘white’ to ‘blue’]:

WEARING CADENCE TWS
Your Cadence TWS includes alternative size rubber
earbuds, which can be changed for your comfort. To
change, gently pull the existing rubber bud off your
Cadence TWS. Replace with an alternate bud.
PRODUCT SPECIFICATIONS:
• Bluetooth Chip: Actions ATS3015
• Bluetooth Version: V5.1
• Case Battery: 500 mAh Lithium polymer
• Earbuds Battery: 30 mAh Lithium polymer
• Play time: 26H at 70% volume
• Charging time: 2H
• Charging port: Type-C
• Driver: F6mm, 32Ω, 20H-20KHz
• Sensitivity: 96dB±3dB@1KHz
• Microphone sensitivity: -42dB±3dB@1KHz
• Wireless working range: 10m

TROUBLESHOOTING
Q: Only one earbud is working.
A: Place both earbuds in their charging case and
close. Next, open the case and commence
using the earbuds again. This will prompt them
to reconnect.
Q: The case is not charging.
A: Check that the charging cable is plugged in at
both the case end and the adapter. If it is still
not charging, try replacing your charging cable.
Q: The charging case is not charging the earbuds.
A: Generally this means that the case is out
of charge. Charge the case as per the
instructions provided.

PRODUCT SAFETY
• Protect your earbuds from excessive force, such as
drops and collisions
• Do not charge your case near water, due to risk of
electric shock
• Please do not discard the product in a fire or other
high temperature environments
• Unplug the USB C charging cable during lightning
storms or when unused for long periods of time.
• Avoid listening at excessive volume levels or for
prolonged periods
• Use only original accessories, accidents caused by
the use of other accessories will not be covered by
the warranty

CONSUMER GUARANTEE
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not
amount to a major failure. If you have any questions
about your rights in relation to this product, please
return it to point of sale or contact us at www.
sproutinc.com.au. This warranty does not affect your
legal statutory rights under the Australian Consumer
Law. For more information about your rights under
Australia Consumer Law go to www.accc.gov.au.
Your Cadence TWS Bluetooth Earbuds are warranted
to the original owner for 24 months from the
date of purchase against defects in material and
workmanship under normal use and service.
The warranty does not cover misuse of this product
and liability will not exceed the purchase price of
the product.
If you have any problems while using the product,
please do not hesitate to contact our customer
support team. For warranty and technical support
please visit www.sproutinc.com.au or contact us:

275 George Street, Brisbane, QLD, 4000
E [email protected]
Thank you for choosing a Sprout product.