Star Micronics TSP552II User manual

THERMAL PRINTER
TSP552II
USER’S MANUAL
MODE D’EMPLOI
BEDIENUNGSANLEITUNG
MANUALE DI ISTRUZIONI

Federal Communications Commission
Radio Frequency Interference
Statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a
shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
The above statement applies only to printers marketed in Canada.
CE
Manufacturer’s Declaration of Conformity
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International
Standards EN 50081-1/01.92 and EN 50082-1/01.92, following the provisions of the
ElectroMagneticCompatibilityDirectiveoftheEuropeanCommunitiesasofMay1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International
Standards EN 60950, following the provisions of the Low Voltage Directive of the
European Communities as of July 1993.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
TSP552II: Star Micronics Co., Ltd.
ESC/POS: Seiko Epson Corporation
Notice
•All rights reserved. Reproduction of any part of this manual in any form whatsoever,
without STAR’s express permission is forbidden.
•The contents of this manual are subject to change without notice.
•All efforts have been made to ensure the accuracy of the contents of this manual at the
time of going to press. However, should any errors be detected, STAR would greatly
appreciate being informed of them.
•The above notwithstanding, STAR can assume no responsibility for any errors in this
manual.
©Copyright 1999 Star Micronics Co., LTD.

TABLE OF CONTENTS
1. Outline ..............................................................................................................1
2. Parts Identification and Nomenclature .........................................................2
3. Consumable Parts and AC Adapter ..............................................................4
4. Connecting Cables and AC Adapter..............................................................5
4-1. Connecting the Interface Cable..............................................................5
4-2. Connecting the Peripheral Drive Cable .................................................6
4-3. Connecting the optional AC Adapter.....................................................7
4-4. Turning Power On .................................................................................8
5. Control Panel ...................................................................................................9
5-1. PAPER FEED Switch ............................................................................9
5-2. POWER LED.........................................................................................9
5-3. ERROR LED .........................................................................................9
6. Loading Paper................................................................................................10
6-1. Loading New Roll Paper......................................................................10
6-2. Removing Remaining Paper ................................................................12
7. Command Summary .....................................................................................13
7-1. Star Mode..............................................................................................13
7-2. ESC/POS Mode ...................................................................................17
8. Preventing and Clearing Paper Jams ..........................................................19
8-1. Preventing Paper Jams .........................................................................19
8-2. Removing Paper Jam ...........................................................................19
9. Test Print Method..........................................................................................21
9-1. Producing a Test Print..........................................................................21
9-2. Hexadecimal Dump .............................................................................21
10. Periodical Cleaning .....................................................................................22
10-1.Cleaning the Thermal Head .................................................................22
10-2.Cleaning the Paper Holder ...................................................................22
Appendix A: Specifications...............................................................................95
A-1. General Specifications .........................................................................95
A-2. Print Specifications ..............................................................................95
A-3. Interface ...............................................................................................95
A-4. Power supply........................................................................................96
A-5. Environmental requirements ................................................................96
A-6. Reliability.............................................................................................96
Appendix B: Dip Switch Setting.......................................................................97
B-1. Serial Interface Type............................................................................97
B-2. Parallel Interface Type .........................................................................98
ENGLISH

Appendix C: Interface.....................................................................................100
C-1. Serial Interface ...................................................................................100
C-2. Two-way parallel interface (IEEE1284) ............................................103
C-3. Peripheral Drive Connector ...............................................................106
C-4. Power Connector................................................................................108
Please access the following URL
http://www.star-micronics.co.jp/service/frame_sp_spr_e.htm
for the lastest revision of the manual.
ENGLISH

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1. Outline
This manual explains how to use the thermal printer TSP552II and provides
points to note for safe use and prevention of problems and malfunctions.
Before using the printer, please read this manual thoroughly to ensure its
optimum use.
The major features of the printer are as follows:
1. Printsathighspeed(max.130mm/sec, 28linespersecondwhenthelinefeed
is set to 3.75 mm)
2. Quality print (8 dots/mm) thanks to the high-density line thermal print head.
3. Low noise due to line thermal technology.
4. Logo, coupon, and bar code printing is available.
5. Print density can be adjusted by DIP switches.
6. An auto cutter is provided as standard.
7. The built-in peripheral unit driver enables control of two peripheral units.
8. Considerable ease of paper loading thanks to the paper drop-in structure.
9. The paper drop-in structure makes maintenance easy.
10.The compact size requires only a small installation space.
11.Supports ESC/POS TM commands.

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2. Parts Identification and Nomenclature
Control panel
Features LED indica-
tors to indicate printer
status and switches to
operate the printer.
DIP switch
Used to make various
settings.
Lever
Pull down this lever to open
the printer cover.
Switch
Used to turn on/off
power to the printer.
Printer cover
Open this
cover to load
or replace
paper.
Roll paper User’s manual
Power connector Peripheral drive connector Interface connector

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Choosing a place for the printer
Before actually unpacking the printer, you should take a few minutes to
think about where you plan to use it. Remember the following points
when doing this.
✓Choose a firm, level surface where the printer will not be exposed to
vibration.
✓The power outlet you plan to connect to for power should be nearby
and unobstructed.
✓Make sure that the printer is close enough to your host computer for
you to connect the two.
✓Make sure that the printer is not exposed to direct sunlight.
✓Makesurethattheprinteriswellawayfromheatersandothersources
of extreme heat.
✓Make sure that the surrounding area is clean, dry, and free of dust.
✓Make sure that the printer is connected to a reliable power outlet. It
should not be on the same electric circuit as copiers, refrigerators, or
other appliances that cause power spikes.
✓Make sure that the room where you are using the printer is not too
humid.

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3. Consumable Parts andAC Adapter
When consumable parts have run out, use those specified in the table below.
Make sure that the AC adapter specified in the table is used.
Use of consumable parts or AC adapter which are not specified in the table may
result in damage to the printer, fire or electric shock.
Parts Name Specifications
Roll paper Thermal paper
Width: 80 mm
Outer roll diameter: ø83 mm or less
Core outer diameter: ø18 mm
Core inner diameter: ø12 ±0.5 mm
Recommended paper (Normal type paper)
TF50KS-E2C (Nippon Paper Industries)
PD-150R (Oji Paper Co., Ltd.)
P220AG (Mitsubishi Paper Mills Limited)
Recommended paper (High image stability paper)
PD-160R (Oji Paper Co., Ltd.)
HP220AB-1 (Mitsubishi Paper Mills Limited)
HP220A (Mitsubishi Paper Mills Limited)
AC adapter (Option) Input: 90 to 264 V AC
Output: 24 V DC
Important!
AccessthefollowingURLfortheinformationoftherecommendedpaper.
http://www.star-micronics.co.jp/
0
- 1.0
+0.5
0

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4. Connecting Cables andACAdapter
4-1. Connecting the Interface Cable
Note: Before connecting/disconnecting the interface cable, make sure that
power to the printer and all the devices connected to the printer is
turned off. Also make sure the power cable plug is disconnected from
the AC outlet.
(1)Connect the interface cable to the connector on the rear panel of the printer.
(2)In the case of a serial interface, tighten the connector screws. In the case of a
parallel interface, fasten the connector clasps.
(3)Pass the interface cable through the hole provided at the bottom of the printer
cover, then place the printer in position.
Note: Make sure that the interface cable is passed through the hole. Failure
to do so may cause the cable to be squashed by the printer, resulting in
damage to the cable.
Serial interface cable
Parallel interface cable

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4-2. Connecting the Peripheral Drive Cable
Note: Before connecting/disconnecting the peripheral drive cable, make
sure that power to the printer and all the devices connected to the
printer is turned off. Also make sure the power cable plug is discon-
nected from the AC outlet.
(1)Connect the peripheral drive cable to the connector on the rear panel of the
printer,andpassitthroughthecableholeprovidedatthebottomoftheprinter
cover.
Note: Make sure that the peripheral drive cable is passed through the hole.
Failure to do so may cause the cable to be squashed by the printer,
resulting in damage to the cable.

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4-3. Connecting the optional AC Adapter
Note: Before connecting/disconnecting the AC adapter, make sure that
power to the printer and all the devices connected to the printer is
turned off. Also make sure the power cable plug is disconnected from
the AC outlet.
(1)Connect the AC adapter to the power cable.
Note: Use only the standard AC adapter and power cable.
(2)Cut off the blank cable hole on the printer cover using nippers.
(3)Pass the AC adapter through the hole, and connect it to the connector on the
printer.
Note: Make sure that the AC cable is passed through the hole. Failure to do
so may cause the cable to be squashed by the printer, resulting in
serious danger.
(4)Insert the power cable plug into an AC outlet.

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Power switch
4-4. Turning Power On
Make sure that the AC adapter has been connected as described in 4-3.
(1)Set the power switch located on the side of the printer to on.
The POWER lamp on the control panel will light up.
Important!
We recommend that you unplug the printer from the power outlet
whenever you do not plan to use it for long periods. Because of this, you
should locate the printer so that the power outlet it is plugged into is
nearby and easy to access.

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5. Control Panel
5-1. PAPER FEED Switch
Each time this switch is pressed, the paper feeds on line. When it is kept
depressed, the paper feeds continuously.
Note: This switch will be ineffective if no paper is loaded.
5-2. POWER LED
This LED lights up when the power switch is set to on and power is supplied to
the printer.
5-3. ERROR LED
This LED lights up or blinks when any of the following errors occurs.
Error LED
No paper (paper end) is detected.
Printer cover is open. Lights steadily.
Printing is interrupted due to excessively hot thermal head.
Abnormal power
Paper near end is detected. Blinks.

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6. Loading Paper
6-1. Loading New Roll Paper
(1)Set the power switch to off to turn off power to the printer.
(2)Pull the lever toward you to open the printer cover.
Note: Makesurethattheleverispulleduntilitstopsatthestopper.Ifthelever
is not pulled up to the stopper, the printer cover may not open.
(3)Peel the adhesive end off the paper.
Note: Make sure that the entire adhesive area is removed, since no printing
can be performed on that area.
(4)Position the paper in the direction as shown below and place it into the paper
holder gently.
Note 1: Make sure that the paper is not deformed. If a roll paper like those
shown below is used, a malfunction may result.
Note 2: If the paper sags as shown below after it has been loaded into the
paper holder, make the paper taut.
Paper holder

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(5)Make sure that the paper is positioned straight, then close the printer cover
gently.
Note 1: Make sure that the paper is positioned straight. If the printer cover
is closed with the paper skewed as shown below, a paper jam may
result.
Note 2: Lock the printer cover by pressing on the center of the cover
(indicated by an arrow in the figure below). If any part of the cover
other than the center is pressed, the cover may not be locked
properly. This may sometimes disables printing.
Paper

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(6)Set the power switch to on to turn on power to the printer. Make sure that the
ERROR LED is not lit.
Note: WhiletheERRORLEDislit,theprinterwillnotacceptanycommands
suchastheprintcommand,somakesurethattheprintercoverislocked
properly.
(7)Issue the cut command to cut off the end of the paper.
6-2. Removing Remaining Paper
(1)Set the power switch to off to turn off power to the printer.
(2)Pull the lever toward you to open the printer cover.
Note: Makesurethattheleverispulleduntilitstopsatthestopper.Ifthelever
is not pulled up to the stopper, the printer cover may not open.
(3)Remove the remaining paper.

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7. Command Summary
Thisprintersupportstwodifferentcommandmodes: theStarmodeandtheESC/
POS mode.
This chapter provides you with all of the commands supported by this printer.
Important!
Access the following URL for the latest version of this manual and for
updates on supported commands: http://www.star-micronics.co.jp/
service/sp_sup_e.htm
7-1. Star Mode
Commands to Select Characters
Control codes Hexadecimal Function
codes
<ESC> “R” n1B 52 nSelect international character set
<ESC> <GS> t n1B 1D 74 nSelect character table
<ESC> “/” “1” 1B 2F 31 Select slash zero
<ESC> “/” <1> 1B 2F 01
<ESC> “/” “0” 1B 2F 30 Select normal zero
<ESC> “/” <0> 1B 2F 00
<ESC> “b” n1 n2 n3 n4 1B 62 n1 n2 n3 n4 Select bar code printing
d1 ... <RS> d1 ... 1E
<ESC> “M” 1B 4D Select 12-dot pitch printing
<ESC> “p” 1B 70 Select 14-dot pitch printing
<ESC> “P” 1B 50 Select 15-dot pitch printing
<ESC> “:” 1B 3A Select 16-dot pitch printing
<ESC> <SP> n1B 20 nSet character spacing
<SO> 0E Sets the printing magnified double in
character width.
<DC4> 14 Resets the printing magnified in
character width.
<ESC> “W” n1B 57 n Sets the magnification rate in character width.
<ESC> <SO> 1B 0E Sets the printing magnified double in
character height.
<ESC> <DC4> 1B 14 Resets the printing magnified in character
height.
<ESC> “h” n1B 68 n Sets the magnification rate in character height .
<ESC> “–” “1” 1B 2D 31 Select underlining
<ESC> “–” <1> 1B 2D 01

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Control codes Hexadecimal Function
codes
<ESC>“–” “0” 1B 2D 30 Cancel underlining
<ESC> “–” <0> 1B 2D 00
<ESC> “_” “1” 1B 5F 31 Select overlining
<ESC> “_” <1> 1B 5F 01
<ESC> “_” “0” 1B 5F 30 Cancel overlining
<ESC> “_” <0> 1B 5F 00
<ESC> “4” 1B 34 Select highlight printing
<ESC> “5” 1B 35 Cancel highlight printing
<SI> 0F Inverted printing
<DC2> 12 Cancel inverted printing
<ESC> “E” 1B 45 Select emphasized printing
<ESC> “F” 1B 46 Cancel emphasized printing
Commands to Set the Page Format
Control codes Hexadecimal Function
codes
<ESC> “C” n1B 43 nSet page length in lines
<ESC> “C” <0> n1B 43 00 nSet page length in inches
<ESC> “N” n1B 4E nSet bottom margin
<ESC> “O” 1B 4F Cancel bottom margin
<ESC> “l” n1B 6C nSet left margin
<ESC> “Q” n1B 51 nSet right margin
Commands to Move the Print Position
Control codes Hexadecimal Function
codes
<LF> 0A Line feed
<ESC> “a” n1B 61 nFeed paper nlines
<FF> 0C Form feed
<HT> 09 Horizontal tab
<VT> 0B Vertical tab
<ESC> “z” “1” 1B 7A 31 Set line spacing to 4 mm
<ESC> “z” <1> 1B 7A 01
<ESC> “0” 1B 30 Set line spacing to 3 mm

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Control codes Hexadecimal Function
codes
<ESC> “J” n1B 4A nOne time n/4 mm feed
<ESC> “I” n1B 49 nOne time n/8 mm feed
<ESC> “B” n1 n2 ... <0> 1B 42 n1 n2 ... 00 Set vertical tab stops
<ESC> “D” n1 n2 ... <0> 1B 44 n1 n2 ... 00 Set horizontal tab stops
<ESC> <GS> “A” n1 n2 1B 1D 41 n1 n2 Absolute position setting
<ESC> <GS> “R” n1 n2 1B 1D 52 n1 n2 Relative position setting
<ESC> <GS> “a” n1B 1D 61 nAlignment
Commands to Print Dot Graphics
Control codes Hexadecimal Function
codes
<ESC> “K” n<0> 1B 4B n00 m1 m2 Print normal density graphics
m1 m2 ... ...
<ESC> “L” n1 n2 1B 4C n1 n2 m1 m2 Print high density graphics
m1 m2 ... ...
<ESC> “k” n<0> m1 ... 1B 6B n00 m1 ... Print fine density graphics
<ESC> “X” n1 n2 1B 58 n1 n2 Print fine density graphics
<ESC> <FS> “p” nm1B 1C nmPrint NV bit image
Commands to Print Download Characters
Control codes Hexadecimal Function
codes
<ESC> “&” “1” “1” 1B 26 31 31 n
nm1 m2 ... m48 m1 m2 ... m48 Define download character
<ESC> “&” <1> <1> 1B 26 01 01
nm1 m2 ... m48 n m1 m2 ... m48
<ESC> “&” “1” “0” n1B 26 31 30 nDelete a download character
<ESC> “&” <1> <0> n1B 26 01 00 n
<ESC> “%” “1” 1B 25 31 Enable download character set
<ESC> “%” <1> 1B 25 01
<ESC> “%” “0” 1B 25 30 Disable download character set
<ESC> “%” <0> 1B 25 00
<ESC> <GS> “*” xy 1B 1D 2A 78 79 Definition of download bit image
<ESC> <GS> “/” m1B 1D 2F 6D Printing of download bit image

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Commands to Control Peripheral Devices
Control codes Hexadecimal Function
codes
<ESC> <BEL> n1 n2 1B 07 n1 n2 Define drive pulse width for peripheral device #1
<BEL> 07 Control peripheral device #1
<FS> 1C Control peripheral device #1 immediately
<EM> 19 Control peripheral device #2 immediately
<SUB> 1A Control peripheral device #2 immediately
Commands to Control Auto Cutter
Control codes Hexadecimal Function
codes
<ESC> “d” n1B 64 nPartial-cut command to the auto cutter
Other Commands
Control codes Hexadecimal Function
codes
<CAN> 18 Cancel last line & Initialize printer immediately
<DC3> 13 Deselect printer
<DC1> 11 Set select mode
<RS> 1E Beep the buzzer
<ESC> “@” 1B 40 Initialize printer
<ENQ> 05 Enquiry (Status inquiry)
<EOT> 04 Near end status inquiry
<ESC> “?” <LF> <NUL> 1B 3F 0A 00 Reset printer hardware (Perform test print)
<ESC> “8” n1 n2 1B 38 n1 n2 Resisters a logo pattern
<ESC> “9” n1 n2 1B 39 n1 n2 Prints a logo pattern