Stars n Stripes superior User manual

Contents
Contents
BEFORE DRIVING................................................. 1
1 . INDICATION FOR USE ........................................1
2.INTRODUCTION................................................2
3. GENERAL SAFETY INFORMATION ..........................3
4. GETTING TO KNOW YOUR SNS SCOOTER ............15
5. PRODUCT SPECIFICATIONS.................................18
6. PUSHING AND TRANSPORTING THE SNS SCOOTER
.....................................................................20
7. ADJUSTING THE SNS SCOOTER .........................21
7.1 ADJUSTING THE DISTANCE BETWEEN SEAT
AND TILLER .....................................................21
7.2 SWIVELING THE SEAT TO GET ON AND OFF .21
7.3 ADJUSTING THE BACKREST ANGLE .............22
7.4 ADJUSTING THE HEADREST HEIGHT ...........22
7.5 ADJUSTING THE TILLER ANGLE ..................23
7.6 ADJUSTING THE SEAT BELT FOR LENGTH AND
FITTING ..........................................................23
7.7 TURNING THE SEAT ..................................23
8. OPERATING THE SNS SCOOTER .........................24
8.1 POWERING ON/OFF...................................25
8.2 OPERATION INDICATOR.............................25
8.3 ADJUSTING THE SPEED .............................26
8.4 DRIVING FORWARDS AND BACKWARDS ......28
8.5 USING THE BRAKES ..................................28
8.6 OVERLOAD PROTECTION ...........................29
8.7 SWITCHING ON THE HEADLIGHTS ..............29
8.8 USING THE HORN .....................................29
8.9 USING THE HAZARD Lights ........................30
8.10 USING THE TURN SIGNAL SWITCH............30
8.11 POWERING OFF/PARKING THE SCOOTER ...30
9. BATTERY AND CHARGING THE BATTERY ..............30
9.1 BATTERY STATUS DISPLAY.........................32
9.2 CHARGING THE BATTERIES........................32
9.3 AFTER CHARGING .....................................35

INDICATION FOR USE
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BEFORE DRIVING
1
1. .. . I IN ND DI IC CA AT TI IO ON N
F
FO OR R U US SE E
The scooter is a motorized electric scooter for use
outdoors primarily on flat surfaces such as sidewalks,
roads, parking lots and drive ways.
It is intended to increase the mobility of persons who
are both physically and mentally capable of correctly
assessing driving situations and reacting
correspondingly to them at any time.
Uses:
DO NOT operate this equipment without first reading
and understanding the user manual. If you are unable
to understand the warnings, cautions, and instructions,
contact our service hotline; otherwise injury or damage
may result. Procedures other than those described in
this manual MUST be performed by a qualified
technician.
We reserve the right to make changes and update this
manual without further notice.
Copyright © 2013 Kymco HealthCare USA Inc.

INTRODUCTION
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2
2. .. . I IN NT TR RO OD DU UC CT TI IO ON N
DEAR CUSTOMER
Congratulations on the purchase of your SNS scooter.
Your SNS Scooter has been designed and
manufactured with your safety, comfort and
convenience in mind.
Please read all instructions in this manual carefully
before you operate your SNS scooter and review the
information from time to time. If you need further help
or advice, please contact your dealer or manufacturer
before you use your SNS scooter.
StarsNStripes Scooters
Visit us at www.SNSscooters.com

GENERAL SAFETY INFORMATION
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3
3. .. . G GE EN NE ER RA AL L S SA AF FE ET TY Y I IN NF FO OR RM MA AT TI IO ON N
WARNING! Before you operate your scooter,
please read and understand all information
provided with your scooter for your safety. As operating
any vehicle, only drive with full alertness to ensure
safety.
WARNING! Please observe the warnings below
to avoid any damage or injury resulting from
improper use of your scooter. The scooter user is
responsible for taking proper safety measures. We will
not be held liable for personal injury and/ or product
damage resulting from improper use of the scooter.
WARNING! Scooters are not legal for use on
public roads in most states. Do not operate your
scooter on public roadways intended for cars, trucks,
and other vehicles. Obey all local pedestrian traffic rules.
It may be difficult for others to see you when you are
seated on your scooter. Wait until your path is clear of
traffic, and then proceed with extreme caution. Use of
safety equipment such as reflectors/reflective clothing,
lights, and safety flags is critical to your safety.
WARNING! Please consult your healthcare
professionals routinely to ensure there are no
health or physical conditions that may limit or impair
your ability to safely operate your scooter.
WARNING! Consult your physician if you are
taking prescription or over-the-counter
medications or if you have any physical limitations.
Some medications and physical limitations may impair
your ability to safely operate your scooter.
WARNING! Do not operate your scooter while
you are under the influence of alcohol, as this
may impair your ability to safely operate your scooter.
WARNING! Every scooter is different. Take the
time to learn the feel of this scooter before you

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begin riding.
WARNING! BE AWARE that becoming a capable
and safe scooter operator will take time and
practice.
WARNING! Anti-tippers substantially reduce
your risk of falling over backwards, which can
cause serious injury.
WARNING! Have someone help you practice
bending and reaching on the scooter and
transferring to and from the scooter until you learn how
to do it safely.
WARNING! NEVER try a new maneuver on your
own.
WARNING! Get to know the areas where you
plan to use your scooter. Look for hazards and
learn how to avoid them.
WARNING! Do not use the scooter other than for
its original purpose. Avoid any use, such as
weight training, sports and athletics, hauling, moving or
towing anything, that may lead to safety hazards and
undue stress on the scooter.
WARNING! Your scooter is designed for one
passenger only. Do not carry passengers on
your scooter.
WARNING! Always use the seatbelt to safely
operate your scooter; make sure it is fastened
securely. This will reduce the possibility of a fall from
the scooter and will ensure that the seatbelt cannot get
caught in the tires while driving.
WARNING! Inspect the seatbelt for loose parts
or damage before each use of the scooter. If
damaged, contact the service hotline for maintenance
and repair immediately. Do not operate your scooter
with a faulty seatbelt.

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WARNING! We strongly recommend that you do
not smoke cigarettes while seated on your scooter.
You must adhere to the following safety guidelines if you
decide to smoke cigarettes while seated in your scooter:
Do not leave lit cigarettes unattended.
Keep ashtrays a safe distance from the seat cushions.
Always make sure cigarettes are completely
extinguished before disposal.
WARNING! Do not modify your scooter in any
way by yourself. For any accessories, please
contact the service hotline provided in the user manual
for installation by an authorized service technician.
WARNING! The addition of accessories to your
scooter may change certain specifications such as
overall weight, size, and/or center of gravity of your
scooter. Please note how some of the changes may
damage the scooter and any objects near it.
WARNING! Do not change your seating
configuration. Please contact the service hotline
provided in the user manual for any adjustment.
WARNING! Do not use any replacement on your
scooter, such as a different seating system. Only
use the seating system that has been tested for safety
and provided by the manufacturer.
WARNING! Do not remove the seat cushion
provided with the scooter. Do not place any
cushion, padding, or pillow on the seat. This could
create an unstable seat position, resulting in a fall from
the scooter.
WARNING! Exercise extreme caution when using
oxygen in close proximity to electrical circuits and
combustible materials. Contact your oxygen provider for
information on using oxygen safely.
WARNING! Do not change the settings of the
controller. Please call the service hotline to check

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the controller settings on your scooter every six to
twelve months. Please contact the service hotline
provided in the user manual if you notice any change in
your ability to control your scooter.
WARNING! Do not use your scooter in
“freewheel”mode without an attendant present.
WARNING! Do not place the scooter in
“freewheel”mode while the unit is powered up.
Always power off the scooter and remove the key from
the key switch before engaging or disengaging
“freewheel”mode.
WARNING! To prevent the scooter from rolling
uncontrollably on its own, never place the scooter
in “freewheel”mode on any incline or decline.
WARNING! If you anticipate being seated in a
stationary position for an extended period of time,
turn off the power to the scooter. This will prevent
unexpected or unintended scooter movement.
WARNING! Avoid using any accessories that
may interfere with the operation of the throttle
control lever, which may result in unintended or
uncontrolled movement of the scooter.
WARNING! Keep yourself, clothing, and all other
objects away from the tires while driving. Do not
allow any objects to drag behind the scooter when
driving. Loose-fitting clothing or other objects can get
caught in the tires and/or the running gear.
WARNING! Possible strangulation hazard! Be
aware that clothing, lanyards, necklaces, other
jewelry, purses, and other accessories worn or carried
by you while you are seated on or operating the scooter
may get caught around the armrests or throttle control
lever.
WARNING! Do not connect any device to the
scooter electrical system or use the scooter

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batteries to power anything else other than your scooter.
WARNING! Always grasp the connector itself
when disconnecting the harness to prevent wire
damage. Do not pull on electrical harnesses directly.
WARNING! Keep all charger power cord
connectors clean, dry and away from sources of
dampness at all times to prevent damage to the
electrical system and/or personal injury. Check any
actuators for loose, worn, or damaged items and have
any damaged wires replaced immediately.
WARNING! Check electrical components
frequently for signs of corrosion and have them
replaced as necessary.
WARNING! Always secure the scooter and its
batteries when it is being transported. Batteries
should be secured in an upright position and protective
caps should be secured on the battery terminals. Do not
transport the scooter and/or batteries with any
flammable or combustible items.
WARNING! Do not handle batteries without
supervision by an authorized service technician.
Battery posts, terminals, and related accessories contain
lead and lead compounds and can be hazardous.
Scooter batteries are heavy. Anyone lifting scooter
batteries should use proper lifting techniques and avoid
lifting beyond his/her capacity.
WARNING! NEVER attempt to recharge the
batteries by attaching cables directly to the
battery terminals or clamps.
WARNING! DO NOT attempt to recharge the
batteries and operate the equipment at the same
time.
WARNING! Always use two batteries of the exact
same type, chemistry, and amp-hour (Ah) capacity.
Follow the specifications provided in the user manual for

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battery type and capacities.
WARNING! Do not mix old and new batteries.
Always replace both batteries at the same time.
WARNING! Only spill-proof sealed batteries,
such as “gelled electrolyte,” that meet DOT
CFR173.159 should be used in the scooter. Replacement
batteries should be obtained directly from an authorized
provider to ensure conformity, fit, and function.
WARNING! Always protect the batteries from
freezing; for those living in cold climates, make
sure you store the scooter properly. Never charge a
frozen battery. Charging a frozen battery may result in
damage to the battery.
WARNING! Do not remove the fuse links from
the battery harnesses. If the fuse links appear
damaged, contact your authorized provider for service.
WARNING! Do not operate the scooter with
depleted batteries; you could be stranded.
WARNING! Reduce your speed, do not make any
sharp turns and maintain a stable center of
gravity while turning/cornering. To prevent tipping,
avoid shifting your weight in the opposite direction of
the turn.
WARNING! While driving up inclines or curbs,
drive your scooter straight on with the wheels
perpendicular to the incline and/or curb; both front
wheels should contact the incline/curb at the same time.
To reduce the possibility of a fall, do not drive at an
angle; do not get one wheel or side of the scooter on
the incline/curb first. Always exercise extreme caution
when negotiating an incline.
WARNING! Do not travel up or down potentially
hazardous surfaces and/or inclines, including but
not limited to areas covered with snow, ice, cut grass,
or wet leaves.

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WARNING! When climbing an incline, try to keep
the scooter moving. If stopping is necessary,
start up again slowly and then accelerate with caution.
WARNING! When descending an incline, use the
slowest speed possible. If the descent is faster
than you desire, release the throttle control lever to
stop the scooter. Then press the throttle control lever
slightly to control the speed of your descent.
WARNING! The maximum recommended incline
angles (see specifications) are tested in a
controlled environment. Your scooter’s ability to climb
up inclines is affected by your weight, speed and the
angle you approach the incline among other factors.
WARNING! Only drive backwards on a flat
surface. When driving backwards, operate your
scooter at a lower and even speed. Stop often and
check to make sure your path is clear of obstacles. To
prevent tipping, do not travel down an incline or ramp
backwards.
WARNING! To prevent tipping, do not attempt to
negotiate inclines/declines and/or obstacles with
your seat in a reclined position.
WARNING! To avoid overloading the scooters
and potential tipping, never carry anything or fill
the basket with contents weighing more than 15 lbs(6.8
kg).
WARNING! Avoid any change of position or
movement that may change your center of
gravity while sitting on the scooter. This may cause your
scooter to tip.
WARNING! A drop-off (as small as 2 inches) at
the bottom of a slope can stop a front wheel and
cause the scooter to tip forward.
WARNING! Never reach or lean if you must shift
your weight sideways or rise up off the seat.

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WARNING! Never reach or lean if you must move
forward in your seat to do so. Always keep your
buttocks in contact with the backrest.
WARNING! Never try to pick up an object from
the floor by reaching down between your knees.
WARNING! Never reach or lean over the top of
the seat back. This may damage the backrest and
cause you to fall.
WARNING! Do not use the armrests for any
weight bearing purposes. Such use may cause the
scooter to tip, which may result in a fall from the
scooter and personal injury.
WARNING! Do not put all of your weight on the
scooter deck. Such use may cause the scooter to
tip.
WARNING! Even though your scooter may be
capable of handling greater obstacles, we
recommend that you do not attempt to negotiate a curb
that has a height greater than 2 in. (5 cm). Doing so
could cause instability in your scooter. Riding over curbs
or obstacles can cause tipping and serious bodily harm.
If you have any doubt that you can safely cross any
curb or obstacle, ALWAYS ASK FOR HELP. Be aware
of your riding skills and personal limitations. You may
need to remove or cover threshold strips between
rooms and install a ramp at entry or exit doors.
WARNING! Do not try to climb an obstacle when
on an incline.
WARNING! Do not drive over an obstacle with
just one wheel.
WARNING! Do not drive on uneven terrain and/or
soft surfaces.
WARNING! Do not drive near tall grass that can
entangle the running gear.

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WARNING! Avoid driving on loosely packed
gravel and/or sandy surfaces.
WARNING! Do not use your scooter on or near
railroad tracks or crossings.
WARNING! Do not ride your scooter along the
edges of streams, lakes, or the ocean. Never use
your scooter to cross waterways.
WARNING! If you feel unsure about a driving
surface, avoid that surface.
WARNING! Do not expose your scooter to open
flames.
WARNING! Keep your scooter in a dry and clean
condition. Never take your scooter into a shower,
tub, pool, or sauna. Rain, snow, salt, mist/spray
conditions, and icy/slippery surfaces can damage the
scooter components or cause the scooter frame to
prematurely rust.
WARNING! Avoid prolonged exposure to heat or
cold; it may affect the temperature of
upholstered and non-upholstered components on the
scooter. Exercise caution when using your scooter in
extremely hot or cold conditions.
WARNING! Do not tow your scooter. Towing may
exceed the maximum speed threshold, resulting
in damage to critical components of the scooter.
WARNING! Use extreme caution when it is
necessary to move an unoccupied scooter up or
down stairs. Remove the seat, batteries, and any
accessories before attempting the transfer. Use proper
lifting techniques and use only solid, non-removable
frame components to lift the scooter with multiple
physically capable attendants. Do not lift or move your
scooter or seating system by grasping or holding onto
any of its removable parts, including the armrest(s),
seat cushions, seatback, or shrouds.

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WARNING! When your scooter is used with any
type of lift/elevation devices, always turn off the
power of the scooter; make sure the scooter is not in
“freewheel”mode and do NOT sit on your scooter.
Failure to follow this may result in unintended
movement and personal injury or product damage.
WARNING! Never use your scooter to negotiate
stairs or escalators.
WARNING! Never sit on the scooter while it is in
a moving vehicle.
WARNING! It is dangerous to transfer to and
from your scooter on your own. It requires good
balance and agility. Be aware that there is a point during
every transfer when the seat is not below you.
WARNING! To make a safe transfer: Always turn
off the power before you transfer to or from your
scooter. If you fail to do so you may touch the throttle
control lever and cause your scooter to move when you
do not expect it. Make sure motor locks are engaged;
this keeps the scooter from moving when you transfer.
Work with your health care professional to learn how to
position your body and how to support yourself during a
transfer. Have someone help you until you are sure you
do a safe transfer on your own. Move your scooter as
close as you can to the seat you are transferring to.
Transfer as far back onto the seat surface as you can.
This will reduce the risk that you will miss the seat or
fall.
WARNING! Never transport the scooter in the
front seat of a vehicle. It may shift and interfere
with the driver.
WARNING! Always secure the scooter so that it
cannot roll or shift.
WARNING! Refer to the tire pressure
recommended in your user manual to ensure

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best control. Only inflate the tires using a regulated,
low-pressure air source with an available pressure
gauge. Do not underinflate or overinflate your tires. Low
pressures may result in loss of control, and high
pressures may result in the rupturing of tires. Check
your tire pressure at least once a week.
WARNING! Should the fittings on your seating
system become loose, please call the service
hotline in your user manual.
WARNING! Replace worn or damaged upholstery
immediately to reduce the risk of fire hazard.
WARNING! Be aware that washing of
upholstered items may reduce the fabric’s
resistance to flammability.
WARNING! Radio wave sources, such as radio
stations, TV stations, amateur radio (HAM)
transmitters, two-way radios, and cellular phones ,can
affect motorized scooter control. Following the warnings
listed below should reduce the chance of unintended
brake release or motorized scooter movement, which
could result in serious injury.
1) Do not turn ON hand-held personal
communication devices, such as citizens band
(CB) radios and cellular phones, while the
motorized scooter is turned ON;
2) Be aware of nearby transmitters, such as radio
or TV stations, and try to avoid coming close to
them;
3) If unintended movement or brake release
occurs, turn the motorized scooter OFF as soon
as it is safe;
4) Be aware that adding accessories or
components, or modifying the motorized
scooter, may make it more susceptible to
interference from radio wave sources (Note:

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There is no easy way to evaluate their effect on
the overall immunity of the motorized scooter);
and
5) Report all incidents of unintended movement or
brake release to the motorized scooter
manufacturer, and note whether there is a
radio wave source nearby.
Important Information
1) 20 volts per meter (V/m) is a generally
achievable and useful immunity level against
interference from radio wave sources (as of May
1994)(the higher the level, the greater the
protection);
2) This product has an immunity level of 20 volts
per meter(V/m)

GETTING TO KNOW YOUR SNS SCOOTER
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4
4. . G GE ET TT TI IN NG G T TO O K KN NO OW W Y YO OU UR R S SN NS S
S
SC CO OO OT TE ER R
Operation indicator
Battery status display
Speed control dial
Horn
Hazard indicator
Headlight
Turn signal switch
Hand brake
Foot area
Seat with backrest,
headrest and armrests
Tiller
Wheel
Signal lights and
front lights
Delta Bar Handle
Dashboard with controls
Signal lights
and rear
lights
Head light

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84in
84in
58.66 in
24.21 in
Superior Model
6.22 in
43.31 in
18.7 in
19.49 in
44.84 in
50.55 in
2135mm

GETTING TO KNOW YOUR SNS SCOOTER
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63in
63in
50.98 in
20.47 in
Deluxe Model
3.98 in
39.96 in
17.72 in
15.75 in
37.56 in
43.27 in

PRODUCT SPECIFICATIONS
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5
5. . P PR RO OD DU UC CT T S SP PE EC CI IF FI IC CA AT TI IO ON NS S
Model Name
Superior Model
Maximum weight capacity
440 lbs (200kg)
Overall height
43.3 in (1100 mm)
Overall length
58.7 in (1490 mm)
Overall width
24.2 in (615 mm)
Drive System
Rear-wheel drive, sealed
transaxle, 24-volt DC motor
Battery
12 V × 80 Ah × 2 Pcs
Battery charger
On-board
Input voltage : 110/120VAC,
Output voltage : 24VDC
Output current : 8A
Front wheel
Pneumatic, 13 in*2
Rear wheel
Pneumatic, 13 in*2
Rear wheel drive system
Sealed transaxle direct drive
Braking system
Primary-motor
electromagnetic brake
Secondary-hand brake
Maximum incline angle
12 degree
Per-charge Run distance
Up to 35 miles (57km)
Maximum speed
Forward
6mph (9.6 kph)
Backward
2.98mph (4.8 kph)
Turning radius
83.7 in (2125 mm)
Overall height of seat
26.1 in (663 mm) (from
ground)
Overall width of seat
18.5 in (470 mm)
Overall depth of seat
18.9 in (480 mm)
Overall weight of seat
43 lbs (19.5 kg)