StarTech.com ENTERPRISE CLASS SV1653DXI User manual

Manual Revision: 02/22/2012
For the most up-to-date information, please visit: www.startech.com
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
SV1653DXI
SV3253DXI
16 / 32 Port CAT5 Matrix IP KVM Switch
*actual product may vary from photos

Instruction Manual
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use ofTrademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other
protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not
represent an endorsement of a product or service by StarTech.com, or an endorsement of the
product(s) to which this manual applies by the third-party company in question. Regardless
of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby
acknowledges that all trademarks, registered trademarks, service marks, and other protected
names and/or symbols contained in this manual and related documents are the property of
their respective holders.

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Table of Contents
Introduction............................................................................................1
Features ........................................................................................................................................................ 1
Package Contents ..................................................................................................................................... 1
Required Cables and Hardware .......................................................................................................... 2
Installation ..............................................................................................3
Conguration..........................................................................................5
Using the On-Screen Display ............................................................................................................... 5
Using DHCP .............................................................................................7
Web Conguration Using Static IP ......................................................8
Connecting the Host Computer to the Unit ......................................10
Disabling Mouse Acceleration on the Host Computer.....................10
Connecting the SV5CONS Remote User Station (Optional) ............11
Using the Web Interface........................................................................12
The Login Screen....................................................................................13
Web Interface Introduction ..................................................................14
Home........................................................................................................14
Thumbnails.................................................................................................................................................. 15
User Preferences........................................................................................................................................ 16
Logout........................................................................................................................................................... 17
File Transfer.................................................................................................................................................. 17
Admin Functions ....................................................................................................................................... 21
User Accounts............................................................................................................................................. 23

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System Ident ............................................................................................................................................... 24
Security......................................................................................................................................................... 26
Compatibility.............................................................................................................................................. 26
SNMP ............................................................................................................................................................. 27
RADIUS.......................................................................................................................................................... 27
Modem.......................................................................................................................................................... 28
Time/Date .................................................................................................................................................... 28
Firmware....................................................................................................................................................... 28
Auto Self Upgrade..................................................................................................................................... 29
Manual Upload........................................................................................................................................... 29
Purchase Options...................................................................................................................................... 29
Info Functions.........................................................................................30
Status............................................................................................................................................................. 30
Port Numbers ............................................................................................................................................. 31
Help Menu ................................................................................................................................................... 32
Site map Menu........................................................................................................................................... 32
Copyright Menu......................................................................................................................................... 32
The VNC Interface ..................................................................................32
Native VNC Client ...................................................................................................................................... 33
Using the VNC Menu ............................................................................................................................... 34
Bribar Feature ............................................................................................................................................ 34
VirtKeys Menu ............................................................................................................................................ 40
Video Tuning Menu .................................................................................................................................. 41
Changes/frame .......................................................................................................................................... 41
Picture Positioning.................................................................................................................................... 41
Color Oset ................................................................................................................................................. 42
Advanced .................................................................................................................................................... 42
Sampling Phase ......................................................................................................................................... 42
Noise Filter................................................................................................................................................... 42

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Flatness Filter.............................................................................................................................................. 43
Getting Peak Video Performance ........................................................................................................ 43
Using the Advanced Video Tuning Feature ..................................................................................... 44
Disk Control Menu .................................................................................45
Accessing KVM Features .......................................................................46
OSD Operations......................................................................................................................................... 46
OSD Function Keys .................................................................................................................................. 47
Using the Modem feature ....................................................................48
Connecting a Modem ............................................................................................................................. 49
Modem conguration ............................................................................................................................ 50
Conguring the Remote Connection ............................................................................................... 51
Accessing the Web Interface ................................................................................................................ 52
Modem Troubleshooting Guide ......................................................................................................... 53
About Security Certicate Warnings ..................................................53
Built-in Terminal Emulation..................................................................55
How to nd the Built-in Terminal Emulator..................................................................................... 55
Navigating the Menus............................................................................................................................. 55
Troubleshooting ....................................................................................59
Serial Interface Pinout...........................................................................61
Technical Specications ........................................................................62
Technical Support ..................................................................................69
Warranty Information............................................................................69

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Introduction
Thank you for purchasing a StarTech.com Enterprise Class KVM. Using the Internet or
your TCP/IP enabled network, you can now monitor and control critical PC servers and
workstations, using an industry-standard Web browser or VNC client, from virtually any
remote location.
Features
• Supports industry-standard networking and management protocols
(e.g.TCP/IP and SNMP)
• Oers secure management options including SSL encryption, SSH
tunneling, and RADIUS authentication
• Fully integrated, multi-user CAT5 switch, with non-blocking access to
16/32 servers by up to 3 users
• Platform independent: can be managed using any Java-enabled Web
browser and connected to virtually any host server or computer that
supports PS/2 or USB input devices
• Allows for disk emulation and le transfers, including completely remote
application and operating system installations.
• On-Screen Display oers convenient control and conguration options
• Integrated ANSI terminal emulator allows local users and user-station
SSH, telnet and serial-port access to other systems on your network
Package Contents
This package should contain:
• CAT5 Multi-user KVM
• Power Cord
• Rack Mounting Hardware
• Instruction Manual

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Required Cables and Hardware
Depending on your needs, you may need one or more of the following cables. Please
note that the corresponding StarTech.com part numbers are listed in brackets:
All applications:
For connection to a LAN: 1 x Straight-through Ethernet patch cable (M45PATCHxxxx)
DB9F to RJ45F Adapter (GC98FF, GC98MF)
PS/2 Server Interface Module for Enterprise Series (SV5PS2M)
USB Server Interface Module for Enterprise Series (SV5USBM)

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Installation
*SV1653DXI front panel
*SV1653DXI rear panel
To connect the KVM Remote Control Unit to the Host Computer and Network:
1. Using a Category 5 Ethernet patch cable, connect the LAN connector
on the rear panel of the SVxx53DXI to a network data jack (usually
on a hub, switch, router, or pre-wired wall jack).
2. Connect a standard PS/2 or USB keyboard to the Local Keyboard port
on the rear panel of the SVxx53DXI.
3. Connect a standard PS/2 or USB mouse to the Local Mouse port on
the rear panel of the SVxx53DXI.
4. Connect an XGA-compliant (or higher) monitor to the Video Out port
on the front panel of SVxx53DXI.
5. Connect the power cord (provided) to an available electrical outlet. Plug
the opposite end of the power cord into the AC power connector on the
rear of the unit.
6. Power up the KVM.
IMPORTANT: SVxx53DXI is cooled by fans and convection. As such, please ensure
the vents on both sides as well as the rear panel are unobstructed.

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Conguration
SVxx53DXI oers four distinct methods for conguring the unit for your network.
Which method will work best will depend on your level of experience and your specic
network conguration.
Using the On-Screen Display
Upon initial boot, you will require an administrative username and password. By default,
the username and password are both: admin. You will be given the opportunity to
change the password (recommended), once the conguration is complete.
The DHCP assigned IP Address will be visible at this time, at the bottom of the screen.
If no DHCP server is detected, a factory assigned IP address will be displayed in its
place (10.0.0.15 by default). Please make note of the assigned IP address, as you will
need to enter it into your web browser to access the Web Interface.
Once the username and password (admin, admin) have been entered, a status window
will appear. Press “I”to proceed to the Main Menu screen.

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You will be asked if you wish to change the default password. Select Yes or No as
appropriate, then press Enter to continue. If no DHCP connection is present, press the
Setup button on the rear panel of SVxx53DXI to display the Main Menu screen, where
you will be given several basic setup options:
If static IP addresses are assigned, you will likely need to change the Net Mask, IP Address
and other details, prior to connecting via your Web browser. If this is the case, connect a
local keyboard (USB or PS/2) and press the Enter key.
To congure SVxx53DXI to your required network settings, use the Network Setup
Wizard. To select from the menus provided, use the arrow keys on your keyboard. At any
time, you can return to the previous menu by pressing the Page Up key.

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Using DHCP
This method requires that your network implement DHCP (Dynamic Host Conguration
Protocol), usually on a server or network access device such as a router, that dynamically
allows devices to join the network without pre-conguration.
Please note: The OSD will report the IP address as assigned by the DHCP server. If
you have a directly connected monitor, the following steps are not required.
If the unit is powered on and connected to the network via LAN port on the rear panel,
it will automatically attempt to lease an IP address using DHCP. Before you can begin
the conguration process, you will need to access the DHCP log from your le server or
another device that acts as the DHCP server on the network. (You may need to contact
your Network Administrator for this information).
A simple DHCP log should supply (at minimum) three essential details: IP address, MAC
address, and device (or machine) name for the computers and other devices connected
to your network.
The values for the SVxx53DXI tested above are as follows:
IP Address: 192.168.22.4
MAC Address: 00-0E-C5-00-08-1A
Device Name: (none)
The easiest way to identify your SVxx53DXI on the network is by its MAC address - a
unique hardware identier that is specic to your unit. The MAC address of the unit can
be found using the OSD setup screen;

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please write this number down and keep it for future reference. Once you locate the
MAC address of your unit in the DHCP log, you can match it to its leased IP address and
proceed with the Web conguration.
Please note:
• Once you have located the IP address of the SVxx53DXI and wish
to proceed with the Web conguration, do not power o the unit or
your DHCP server, since the Enterprise Class KVM might lease a
dierent IP address. Should this happen, re-examine the DHCP log to
verify the IP address again.
• DHCP functionality is not aected if you also connected the WAN
port on the SVxx53DXI to your network (see below). However, it is not
recommended that you connect both the WAN and LAN ports to the
same network segment.
Web Conguration Using Static IP
The DHCP access method described above would not apply to networks that rely
on static IP addresses (every device has a pre-congured IP address that does not
change). To accommodate this type of installation, the WAN port on the rear panel of
the SVxx53DXI is factory-congured with its own IP address.
Please note:
• If you connected the LAN port on the rear panel of the unit to your
network, but did not connect the WAN port, you must disconnect the
Ethernet cable from the LAN port and move it to the WAN port before
attempting a static IP installation. (If desired, you can return the cable
to the LAN port if you congure it with a static IP address during the
conguration process.)
If you have connected both the LAN and WAN ports on the unit to your
network, you may proceed with a static IP Web conguration.

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The following are the factory default values for the WAN port:
IP Address: 192.168.1.123
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
Broadcast: 192.168.1.255
To access the Web conguration for this product, you will need to congure the
workstation you are using to the same subnet (255.255.255.0) and also assign it a valid IP
address (i.e. 192.168.1.100). For details on how to change the IP address of your computer
(if necessary), consult your documentation or System Administrator for assistance.
Please note:
• In order to avoid a conict, it is advisable to verify whether another
device on your network is using the same IP address as the
SVxx53DXI before connecting it to the network.
• Should an IP address conict occur with another device on the
network, power o the conicting device or assign it another IP address
before continuing the installation.
• If you are conguring more than a single SVxx53DXI unit using the
factory default settings on the WAN port, they cannot be connected to
the network at the same time, as they will use the same IP address.
• Not all IP addresses are valid for a given subnet. If you are required
to change your subnet (and therefore IP address) to congure the unit,
be sure the IP address you choose is within the allowable range for the
255.255.255.0 subnet.
Once your computer is congured to the same subnet as SVXX53DXI, you can use the
IP address 192.168.1.123 to access the Web conguration system.

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Connecting the Host Computer to the Unit
*SV1653DXI rear panel shown
Please note: It is strongly recommended that all systems supporting USB use the USB
server interface modules (see StarTech.com part # SV5USBM). PS/2 modules (SV5PS2M)
are available for legacy systems.
1. If present, disconnect the existing monitor and PS/2 or USB keyboard/
mouse from the host computer.
2. Connect the PS/2 keyboard and mouse or USB connector to the host
computer.
3. Connect the VGA connector to the host computer.
4. Connect the Server Interface Module (SV5PS2M or SV5USBM) to the
KVM with a straight through CAT5 cable.
5. Power on the host computer.
Disabling Mouse Acceleration
on the Host Computer
Many operating systems oer a feature called mouse acceleration, allowing the
user to adjust the responsiveness of the cursor on the screen in relation to physical
movements of the mouse. While this is usually a benecial interface enhancement, it
will interfere with the operation of the SVxx53DXI and should be disabled on the host
computer before a remote session is attempted.
Please note: If the SV5USBM (USB version) is used with a modern Windows O/S
computer, there is no need to disable mouse acceleration. Only PS/2 systems, or
USB systems with Linux or UNIX operating systems require this change. Ignore this
section in that case.

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To disable mouse acceleration for the host computer operating system:
Windows 98
1. From the Control Panel, click on Mouse.
2. From Mouse Properties, click on the Motion tab.
3. Make sure the Pointer speed bar is centered and Acceleration is set to None.
Windows 2000
1. From the Control Panel, click on Mouse.
2. From Mouse properties, click on the Motion tab.
3. Make sure that the Pointer speed bar is centered and Acceleration is
set to None.
Windows XP and Windows Server 2003
Go to Pointer Options and turn o Enhance Pointer Precision. Ensure that the pointer
speed bar is centered.
Linux, UNIX and X-Windows
Add this command to your xinitrc, xsession or other startup script:
xset m 0/0 0
Also, under Pointer Control
, verify that acceleration and threshold are zero, with the command:
xset q
Connecting the SV5CONS Remote
User Station (Optional)
The remote user station allows for extended local control of attached host machines.
To connect a remote user station:
1. Connect a VGA monitor to the front of the SV5CONS.

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3. Connect a USB keyboard and mouse device. (Please note that some
keyboards and mice may not work due to non-standard USB
implementation)
4. Connect a straight through CAT5 cable to port A on the user-station.
5. Connect the power to the remote user station.
Please Note: The remote user station operates just like the local user port, except a few
extra commands on OSD:
Please note that you may notice a pattern of vertical bars briey displayed during
distance calibration; this is normal. As such, please disregard.
Using the Web Interface
The Web interface oers the most intuitive way to congure the SVxx53DXI, as it
provides a Java-based VNC client that can be used to control the host computer from a
remote location, as well as support for any industry-standard HTML Web browser.
You can access the Web interface by opening your Web browser and entering the IP
address of the SVxx53DXI you wish to access/congure. The IP address will be either
the address assigned by your DHCP server as identied in the previous section, or
192.168.1.123 (if your network uses static IP addressing).
<CTRL> <CTRL> <C> Cause auto calibration to restart
<CTRL><CTRL> <A> Go to A port
<CTRL> <CTRL> <B> Go to B port
<CTRL> + <Space>
To switch A/B connections at any time (even if no
KVM OSD is shown, or if current KVM is powered
down).

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Using SVxx53DXI’s web interface requires a browser, with cookies and JavaScript
enabled. To start the Java VNC client, login to the Web conguration interface and click
on the thumbnail of the desktop on the Home menu, or click on the Connect button,
located in the Main Menu.
You may need to upgrade Java support in your browser; however, most modern
browsers come with a version of Java that is compatible with this application. The Java
VNC client makes a connection back to the SVxx53DXI unit over port 5900 (by default) or
15900 (if encrypted). The encrypted connection is a standard SSL (Secure Socket Layer)
encrypted link that encrypts all data from the session, including the actual video pictures.
Because Java is considered a“safe”programming language, the Java VNC client has some
limitations. Certain special keystrokes cannot be sent, such as“Scroll Lock”on the keyboard.
This client software requires the use of Java 2 (JRE 1.4) to enable features like wheel
mouse support. Sun Microsystems’s Java site, www.java.com, is an excellent resource
to ensure your browser and operating system are updated accordingly.
The Login Screen
Before you can access the Web conguration interface, you must enter a username
and password. The default username and password as shipped from the factory are
username admin, with a password of admin.
Please Note: Before the login screen appears, your Web browser may

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display a warning about an invalid security certicate. This does not aect the security
of your data in any way.
Whenever you are prompted about a certicate security problem by your browser or
the Java VNC client, always choose the option to continue.
Web Interface Introduction
Home

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After the initial login screen, the Home screen will appear, oering a Screen Thumbnail
view of the controlled computer, as well as basic le transfer functions, Monitoring
Information, System Identication and VNC Client options.
Name: At the top of the screen, the name of the machine being controlled is displayed
Tip line: The area directly below the Name indicates what function each selection from
the Main Menu performs. “Hover”the mouse pointer over each individual listing in the
Main Menu to update this message according to the function performed by each listing.
Main Menu: At the left-most side of each page, the Main Menu is displayed, allowing
users to choose functions oered by the Web Interface.
The following elements of the Web Interface may not be available, based on assigned
user priveleges (i.e. non-admin users will not see any items under the Admin category.):
Thumbnails
The Thumbnails screen provides a thumbnail view of connected computers, and
allows you to click through for direct monitoring of any of the displayed devices. The
thumbnails will update periodically.