StarTech.com SV441DUSBI User manual

Manual Revision: 07/21/2011
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
For the most up-to-date information, please visit: www.startech.com
SV441DUSBI
4 Port VGA USB IP KVM Switch
with Virtual Media

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
o and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected
names and/or symbols of third-party companies not related in any way to StarTech.com.
Where they occur these references are for illustrative purposes only and do not represent an
endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to
which this manual applies by the third-party company in question. Regardless of any direct
acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges
that all trademarks, registered trademarks, service marks, and other protected names and/or
symbols contained in this manual and related documents are the property of their respective
holders.

Instruction Manual i
Table of Contents
Introduction .......................................................................................................................................................1
Features...........................................................................................................................................................1
Package Contents.....................................................................................................................................1
Hardware Guide ...............................................................................................................................................2
Front Panel ....................................................................................................................................................2
Installation............................................................................................................................................................4
Device Connection..................................................................................................................................4
Initial Power-Up..........................................................................................................................................5
Operation .............................................................................................................................................................6
Initial IP-OSD Setting...............................................................................................................................6
Mouse Setting.............................................................................................................................................9
KVM Switch OSD Operation...............................................................................................................10
Data-Transfer Rule.....................................................................................................................................11
USB Port Rule...............................................................................................................................................12
Using the Web Interface .............................................................................................................................13
The Login Screen.......................................................................................................................................13
Web Interface Introduction................................................................................................................14
Main Menu Selections ...........................................................................................................................15
Network Conguration .........................................................................................................................19
User Accounts.............................................................................................................................................20
System Identication..............................................................................................................................21
Security............................................................................................................................................................21
Compatibility...............................................................................................................................................22
SNMP ................................................................................................................................................................22
RADIUS.............................................................................................................................................................22

Instruction Manual ii
Modem............................................................................................................................................................23
Serial Ports.....................................................................................................................................................23
Time / Date ...................................................................................................................................................23
Firmware.........................................................................................................................................................23
Purchase Options......................................................................................................................................24
Status................................................................................................................................................................24
Port Numbers ..............................................................................................................................................25
Help Menu.....................................................................................................................................................25
Site Map Menu ...........................................................................................................................................25
Copyright Menu.........................................................................................................................................25
Using the Terminal Interface via Serial Port..............................................................................25
Accessing the VNC Interface ....................................................................................................................26
Web Interface..............................................................................................................................................26
Native VNC Client......................................................................................................................................27
SSH Tunnel (with Native VNC client) .............................................................................................28
Using the VNC Menu ..............................................................................................................................28
Bribar Feature ..............................................................................................................................................28
Main Menu....................................................................................................................................................29
VirtKeys Menu .............................................................................................................................................31
Video Tuning menu.................................................................................................................................32
Accessing KVM Features .............................................................................................................................33
OSD Operations.........................................................................................................................................34
OSD Function Keys...................................................................................................................................34
Hot Key Commands ................................................................................................................................36
Changing Your Conguration...........................................................................................................37
Optimizing video performance..............................................................................................................37
Choose the best video mode............................................................................................................37
Noisy video cards......................................................................................................................................37
Network performance ...........................................................................................................................37
Using the Advanced Video Tuning Feature..............................................................................38

Instruction Manual iii
Using the Modem feature..........................................................................................................................39
Background...................................................................................................................................................39
Connecting a Modem............................................................................................................................39
Modem conguration............................................................................................................................40
Conguring the Remote Connection..........................................................................................41
Accessing the Web Interface.............................................................................................................42
Modem Troubleshooting Guide......................................................................................................43
Serial Remote Control operation...........................................................................................................43
Background...................................................................................................................................................43
Connecting Serial Remote Control Modules...........................................................................44
Using the Web Interface.......................................................................................................................44
Advanced Conguration Using the Integrated SSH Shell...............................................45
Remote Login via SSH............................................................................................................................46
Operating Notes...............................................................................................................................................46
About Security Certicate Warnings.............................................................................................47
Installing the New Certicate............................................................................................................47
Troubleshooting...............................................................................................................................................48
Specications.....................................................................................................................................................49
General Specications ...........................................................................................................................49
Supported Protocols...............................................................................................................................50
Technical Support...........................................................................................................................................51
Warranty Information....................................................................................................................................51

Instruction Manual 1
Introduction
The SV441DUSBI 4 Port USB VGA IP KVM Switch with Virtual Media allows for secure local and
remote control of up to 4 computers over a LAN or the Internet. Featuring 2 additional USB ports
for peripheral sharing (USB storage, CD ROM, etc.), allowing le transfers and disk emulation for
remote application and OS installs.
The IP KVM Switch enables BIOS level control and full boot process interaction, and includes
several security features (SSH, SSL, RADIUS and a congurable rewall) to keep your network
safe.
This IP KVM can interact with virtually any device that uses an RS-232 serial terminal (routers,
switches, PDUs, etc.), using the RPORT Module (sold separately). While the 1U rack-mountable
metal chassis makes installation into a rack easy with the 1110EXTRACK.
Features
• Remote, BIOS level access to all connected systems
• Works with PC, Mac, Linux and Sun Systems
• Supports DHCP or manual IP conguration
• User ID and SSL password secure web console
• Supports 32 user accounts with SSL encrypted session and web communication data
• Integrated Web Server for browser-based conguration and administration
Package Contents
• 1 x SV441DUSBI
• 1 x User’s Manual
• 4 x KVM Cables
• 1 x Package of screws
• 1 x Power Adapter
• 1 x Power Cord

Instruction Manual 2
Hardware Guide
Front Panel
1. Power Supply
Connects to a DC 12V power adapter.
2. HDB15 Connector
Connect to the console monitor.
3. USB Type A Connectors
Connect to the console keyboard and mouse ports.
4. Port LED Indicator
Displays the status of connected PCs (for more specic instructions, see the table below).
5. Setup Button
Press this button to bring up the IP-OSD menu.
6. RJ-45 Connector
Connects to the LAN.
7. RS-232 Connector
Connects to a PC for initial setup.
8. Reset Button
This dual-function button selects Power Reset or Restore Factory Defaults.
9. Auxiliary Input Link
Reserved for multimedia module.
1
2
3
4
5
6
7
8
9
LED Color Meaning
Green Connected to a PC that is powered on.
Red Port selected.
Blue Data-transfer function is enabled.

Instruction Manual 3
Rear Panel
1. R-Port
For serial device management with Serial Supervisor.
2. USB Type A Connectors
Two additional ports for any USB devices (e.g. memory, printer, etc.).
3. HDB15 Connectors
Connect to 4 servers (or PCs)
3
1
2
LED Color Meaning
Green + Blue (Light Blue) Connected to a PC that is powered on and
possesses the data-transfer function.
Red + Blue (Light Purple) The selected port possesses the data-transfer
function.
Red + Green (Yellow) The PC that is powered on is selected.
Red + Green + Blue (White) The selected and powered on PC possesses
the data-transfer function.

Instruction Manual 4
Installation
Device Connection
1. Connect the USB keyboard, mouse, and monitor to the console connectors on the
SV441DUSBI.
2. Connect a Cat5 cable to the LAN port of the SV441DUSBI.

Instruction Manual 5
3. Power up the monitor and the SV441DUSBI. The IP-OSD menu should come up
automatically. Follow the on-screen instructions to nish the initial setup.
Initial Power-Up
You must power up the SV441DUSBI with a keyboard, mouse, and monitor connected before
turning on any other devices.
Ensure that the devices you are connecting are powered o before connecting them to the unit.

Instruction Manual 6
Operation
Initial IP-OSD Setting
Power on the monitor and the SV441DUSBI. The IP-OSD menu will automatically appear. Follow
the on-screen instructions to complete the initial setup.
Press the Enter key to enter the Advanced
Settings Menu. Once the desired settings have
been achieved, press ESC to close the Menu.
It is recommended that you change the
password immediately and make a note of it.
Press Enter to go to the next menu.

Instruction Manual 7
The IP KVM can have its IP address assigned
dynamically, or it can be given a xed IP
address. If you are unaware of the IP address,
obtain it from the network administrator.
Press Enter to go to the next menu.
Enter the Netmask (Consult your network
administrator if necessary).
Enter the Gateway (Consult your network
administrator if necessary).

Instruction Manual 8
Enter the address (Consult your network
administrator if necessary).
Wait for the SV441DUSBI to apply the setting
changes.
Press the Enter key.
Press Enter to complete the setting process.

Instruction Manual 9
Mouse Setting
Many operating systems oer a feature called mouse acceleration that allows the user to adjust
the responsiveness of the cursor on the screen to the physical movements of the mouse. While
this is usually a benecial interface enhancement, it can interfere with the operation of the
unit and should be disabled on the managed computers before a remote session is attempted.
Follow the instructions below to disable mouse acceleration for the operating system installed
on each managed computer.
1. Open the Mouse Properties application located in the Control Panel.
2. Under the Motion heading, center the arrow used to modify the pointer speed.
3. Disable the Enhance Pointer Precision setting by unchecking its respective checkbox.

Instruction Manual 10
KVM Switch OSD Operation
To enter the Hotkey Menu, press the Ctrl key twice within two seconds.
• L-CTRL is the Ctrl key located on the left side of the keyboard.
• 1~8/A~H are the number keys 1-8 located in the upper row of the keyboard, and the
character keys A-H (not case sensitive).
Please Note: Do not use the keypad at the right of the keyboard.
To enter the KVM Menu, press the Ctrl key three times within two seconds. Once entered, the
menu will display a list of the connected computers with corresponding port numbers, names,
and statuses, as shown below.

Instruction Manual 11
To access additional menu functions, press the F4 key. A new screen will appear displaying more
functions, as shown below.
To access the remaining menu functions, press the F4 key again. This will bring you to the screen
shown below.
Data-Transfer Rule
Manual stick-on: Data-Transfer function resides in one particular KVM-Channel, pressing Ctrl +
Ctrl + T to switch to the next KVM-Channel.

Instruction Manual 12
Tracking KVM-Channel: Data-Transfer function tracks the selected KVM-Channel.
USB Port Rule
Manual stick-on: USB-Port resides in one particular KVM-Channel, pressing Ctrl + Ctrl + U to
switch to the next KVM-Channel.
Tracking KVM-Channel: USB-Port tracks the selected KVM-Channel.

Instruction Manual 13
Using the Web Interface
The Web interface is the most intuitive way to congure the SV441DUSBI, oering a Java-based
VNC client that can be used to control the host computer from a remote location, as well as
support for any industry-standard HTML Web browser. You can access the Web interface by
opening your Web browser and entering the IP address of the SV441DUSBI you wish to access/
congure. The IP address will be either a) the address assigned by your DHCP server as identied
in the previous section, or b) 192.168.1.123 if your network uses static IP addressing.
The Login Screen
Before you can access the Web conguration interface, you must enter a username and
password. The default username and password as shipped from the factory is username admin,
with a password of admin.
NOTE: Before the login screen appears, your web browser may display a warning about an invalid
security certicate. This does not aect the security of your data in any way. Whenever you are
prompted about a certicate security problem by your browser or the Java VNC client, always
choose the option to continue.

Instruction Manual 14
Web Interface Introduction
After the initial login screen, the screen is divided into several sections, a number of which will
remain on the screen at all times while viewing the Web Interface:
Name: At the top of the screen, the name of the machine being controlled is displayed
Main Menu: At the left-most side of each page, the Main Menu is displayed, allowing users to
choose functions oered by the Web Interface.
Help area: The right-most column oers an optional help summary for each page. If you don’t
wish to use this information, it can be closed by clicking the small [x] at the top right (within the
Web Interface). If closed, click on the Help button near the top right of each page to re-display it.
Please note: The aforementioned sections of the Web Interface will remain on the screen at all
times. Selected categories will be displayed in the center of the screen.
Main
Menu
Name

Instruction Manual 15
Main Menu Selections
Please note: Some of the following items may not be present based on assigned user privileges
(i.e. non-admin users will not see any items under the Admin category).
Home: The Home screen oers a Screen Thumbnail view of the controlled computer, as well
as basic le transfer functions, Monitoring Information, System Identication and VNC Client
options:
Preferences: The Preferences screen oers several conguration options pertaining to the
functionality of the SV441DUSBI. Here, you are able to customize settings to optimize overall
performance (i.e. Encryption options, VNC options, display and bandwidth options etc.),
according to each user’s individual preferences. Please save your selections by clicking the Save
Changes button.
Snapshots: The Snapshots screen allows you to view and save a screenshot of the controlled
computer in its current state. This screenshot will update periodically (automatically). Saved
image les are stored in PNG format.
Logout: Clicking on Logout will terminate your Web Interface section. To re-initiate the Web
Interface, you will be required to re-enter your username and password.
VNC: To launch or disconnect a Virtual Network connection with the controlled computer, click
on Connect or Disconnect as appropriate.