STAX PAX A920 User manual

INSTALLATION AND USAGE TIPS
MAC
Address
Label
5MP
Rear
Camera
Optional
Base
POGO
PINS
Contactless Area
Power
Buon
EMV Reader Baery Cover Hatch
Front
Facing
Camera
Magnetic
Strip
Reader
LCD
Screen Volume +
Volume +
Buon
Volume -
USB
Type-C
Port
PRODUCT DESCRIPTION
1. If any cables become damaged, seek a replacement.
2. Do not insert unknown materials into any port on
the A920; this may cause serious damage.
3. If repairs are required, please contact a professional
technician instead of aempting them on your own.
4. Avoid exposing the device to an excessively hot,
dusty, or strong electromagnetic environment.
5. Do not vibrate, shake, or drop the device.
zDo not use industrial strength or abrasive cleaner
as it may damage or scratch the screen.
zDo not immerse the device in water or liquid.
zDo not spray water or cleaner into
EMV Card Reader or ports.
zTo clean the screen, apply distilled water or mild
glass cleaner onto a so, lint-free cloth
and gently wipe terminal.
CLEANING THE DEVICE
Note: Product images shown may be different than actual product received.
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PAX A920 Quick Reference Guide

Quick tips - PAX Passwords:
PAX Vanitv App: 123456
PAX Seings/Wifi: pax9876@@ or 9876
You can find these steps along with a video walk
through at hps://support.famerchant.com/
business-owners#pax-terminals
1. Navigate to the main screen of the terminal
(not the Vantiv app)
2. Select Seings
3. Select Wifi
4. Select the name of your Wifi network
5. Enter the password
6. Select Connect
7. If successfully connected, the name of the Wifi
network will say Connected.
Transactions from a previous, closed batch will
no longer show on the terminal. To see these
transactions, log into Stax Pay
1. Select Func. from the main screen
2. Select History
3. Select the transaction
4. Review the transaction
5. Select Confirm
6. The terminal will go back to the history page
1. Confirm that Credit is highlighted on the main
screen
2. Select V/SALE
3. Enter the Original Transaction Number, Select
Confirm
4. Scroll down, Select Confirm
5. A receipt will print
1. Select Func. from the main screen
2. Select Re-Print
3. Select Print Last
4. A receipt will print
5. Select Print Any to print a receipt other
then the last receipt
6. Enter the Transaction Number
7. Select Receipt type, Customer or
Merchant Copy
8. A receipt will print
1. Confirm that Credit is highlighted on the
main screen.
2. Select Return.
3. Enter the Amount.
4. Swipe, Insert, or tap the card that you want to
return the funds to
5. A receipt will print
6. To print a customer copy of the receipt, select OK.
7. To bypass printing a customer receipt,
select Cancel.
1. If you are accepting tips, ensure your tips have been
adjusted (click here to learn how to adjust your tips)
2. Select Func. from the main screen
3. Select Batch
4. Select Close Batch
5. The batch will close and the batch report will print
1. Confirm that Credit is highlighted
2. Select Sale
3. Enter the Amount
4. Enter Tip Amount (optional)
5. Swipe, Insert or Tap the Credit Card
6. The receipt will print
7. Select OK to print a customer copy
8. Select Cancel if you do not want to print a
customer copy
9. The terminal will go back to the main screen
CREDIT SALE
DEBIT SALE ADJUST A TIP CLOSE OUT BATCHCONNECT VIA WIFI
VIEW TRANSACTION HISTORY
1. Confirm that debit is highlighted on the main screen
2. Select Sale
3. Enter the Amount
4. Swipe, insert or tap the debit card
5. The customer will enter their pin number
6. Select the green buon
7. The receipt will print
8. Select OK if you would like to print a customer copy
1. Select Func. from the main screen
2. Select Tip Menu
3. Select View Untipped Transactions
4. Select the original transaction
5. Enter the tip amount
6. Select Confirm
7. The tip will be added to the transaction
CREDIT RETURN CREDIT VOID SAME DAYOPEN BATCH REPRINT RECEIPT
PAX A920 Quick Reference Guide
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