dejavoo Z Series User manual

EMV Retail Quick Reference Guide - Non TouchScreen Models VS Line Z Line
These steps have been provided as a guide for assistance.
SWIPED OR MANUAL CARD SALE
1. Input Sale Amount and press OK
2. Swipe or Manually Enter Card #
3. Press OK to confirm Sale Amount
If AVS prompts, input AVS information
5. Terminal communicates with the Host
6. Receipts Print
CHIP CARD SALE
1. Input Sale Amount and press OK
2. Insert Chip Card
When applicable select application
3. Press OK to confirm Sale Amount
When applicable select language preference
4. Press F2 to reconfirm sale.
When applicable input PIN and press OK
5. Terminal communicates with the Host
6. Receipts Print
DEBIT SALE
1. Input Sale Amount and press OK
2. Insert Chip Card
3. Press OK to confirm Sale Amount
When applicable select language preference
4. Press F2 to reconfirm sale.
5. Press F2 to select Chequing Account or F4 to
select Savings.
6. Input PIN and press OK
7. Terminal communicates with the Host
8. Receipts Print
1. From the ENTER AMOUNT screen press F3
2. Highlight VOID CR/DB TRANS and press OK
3. Input Password (1234 Default) and press OK
4. Highlight by TRANSACTION # and press OK
5. Input Transaction # to be Voided and press OK
6. Press F3 to select transaction
7. Press F2 to reconfirm void.
8. Input Password (1234 Default) and press OK
9. Receipts Print
VOID TRANSACTION RETURN TRANSACTIONS
1. Press Yellow Backspace Key until Display Reads
RETURN enter Amount
2. Input RETURN Amount and press OK
3. Swipe, Manually Enter Card or Insert Chip Card
4. Input Password (1234 Default) and press OK
5. Press F2 to confirm return amount
When applicable select language preference
6. Receipts Print
SETTLE THE OPEN BATCH
1. From the ENTER AMOUNT screen press F3
2. Highlight Core Settle Daily Batch and press OK
3. Input password if prompted
4. Terminal communicates with the Host
5. Reports Print
Merchant Industry, LLC 3636 33rd Street Suite 206 Astoria, NY 11106 | 1-866-811-1005 | www.MerchantIndustry.com
Terminal Help Desk
1-877-358-6797 opt 2
[e-mail]

EMV Retail Quick Reference Guide - Non TouchScreen Models VS Line Z Line
These steps have been provided as a guide for assistance.
REPRINT RECEIPT COPY
1. From the ENTER AMOUNT screen press F3
2. Highlight REPRINT CR/DB RCPT and press OK
3. Input Password (1234 Default) and press OK
4. Highlight desired option(s) and press OK
5. Receipts Print
ON SCREEN HELP MY FAVORITES
ADDING FAVORITES
1. Highlight the menu item you wish to save to favorites.
Press the key (located on the bottom left side of the
keypad to the left of the zero key)
2. Press the F2 to select YES
3. Highlight the menu placement to assign favorite to
4. Press OK
1. From the ENTER AMOUNT screen press F3
2. Use the up/down arrows to highlight CORE DAILY
REPORT and press OK
3. Input Password (1234 Default) and press OK
4. Report Prints
PRINT DAILY REPORT
Merchant Industry, LLC 3636 33rd Street Suite 206 Astoria, NY 11106 | 1-866-811-1005 | www.MerchantIndustry.com
For Immediate assistance with all the Terminal Functions, simply
Press the Dot key on your terminal keypad
The Help will appear on the Terminal Display to assist with
explanations and/or next steps
Press the RED X Key to exit help
POWER ON / OFF
Power On:
Press and Hold F1 until unit powers on.
Power Off:
1. From the ENTER AMOUNT screen press OK
2. Use the up arrow to highlight Power Off and press OK
1. From the ENTER AMOUNT screen press F3
2. Highlight CORE SUMMARY REPORT and press OK
3. Input Password (1234 Default) and press OK
4. Report Prints
PRINT SUMMARY REPORT WIRELESS ICON INDICATORS (MOBILE UNITS ONLY)
GPRS Signal Strength Indicator
(The More Bars, The Better Your Signal GPRS)
Battery Strength Indicator
Indicates Issue with SIM Card (GPRS)
SIM
MANAGING FAVORITES
1. From the ENTER AMOUNT screen press OK
2. Highlight UTILITY and press OK
3. Input Password (1234 Default) and press OK
4. Highlight MANAGE FAVORITES and press OK
5. Highlight the desired option to edit and press OK
ACCESSING FAVORITES
1. From the ENTER AMOUNT screen press F3
2. Highlight the desired option from the list of favorites
and press OK
Terminal Help Desk
1-877-358-6797 opt 2
[e-mail]