STAXX EPT15H User manual

Operation Manual
EPT15H/EPT33H
Electric Pallet Truck
Warning: Read and follow all the instructions before operation
confirm all the security components are not damaged.

Content
1. Foreword...............................................................................................................1
2. Application...........................................................................................................................................1
3. Parameters...........................................................................................................................................1
4. Operation Guide................................................................................................................................2
4.1 Operation Pre-Check..............................................................................................................2
4.2 Operation.....................................................................................................................................3
5. Battery & Charger Use and Maintenance............................................................................3
5.1 Charger .......................................................................................................................................3
5.2 Battery Charging ....................................................................................................................3
5.3 Button function description ..........................................................................................3
6. Maintenance........................................................................................................................................4
6.1 Routine maintenance............................................................................................................4
6.1.1 Daily inspection.............................................................................................................5
6.1.2 Weekly inspection........................................................................................................5
6.2 Hydraulic oil replacement....................................................................................................6
7. Transport and Storage...................................................................................................................6
8. General troubleshooting..............................................................................................................6
5.5 Replace the Vent screw before puting the truck into work
5.4 Drive Wheel Disassembly Introductions 3
3
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..................

1
1. Foreword
Please read this manual carefully before using this machine to avoid operating
mistakes. Correct operation and periodic inspections are important factors for
operation efficiency and service life of the machine.
These important contents will be described in the relevant sections below.
All the information in this manual is based on the valid data of the product at the
time of printing. The manufacturer reserves the right to modify the product at any
time but under no obligation to inform users.Therefore, any changes to the product
need to be checked and checked in due course.
2. Application
Full electric pallet truck EPT15H,with powered traveling &lifting /lowering,to
move pallets or goods for short-distance, is widely applied in workshops, warehouse,
dock, station and depot.It is an ideal tool to improve efficiency and reduce labor
intensity.
3. Parameters
EPT15H full electric pallet truck parameter Figure 1 &chart 1.

2
4. Operation Guide
4.1 Pre-check
①If the truck is damaged during transportation, it must not be put into use.
You must contact the dealer immediately.
②Greasing and hydraulic oil has been filled before delivery.
③If there are two batteries delivered with truck, both batteries are charged.
④Full inspection has to be done before operation.
Model EPT15H EPT33H
Characteristics
Capacity kg/lb 1500 3300
Load center mm/in 600 23.6
Standard overall fork width mm/in 550/685 21.6/27
Fork length mm/in 1150/1220 45/48
Overall length mm/in 1552/1622 61/63.8
Overall height (with tiller) mm/in 1300 51
Rear body width mm/in 550/685 21.6/27
Minimum turning radius mm/in 1353/1426 53.2/56
Performance
Max.Traveling
speed
laden km/h
mph 4 2.5
unladen km/h
mph 5 3.1
Gradeability laden %6 6
unladen %20 20
Motor Traveling kw DC 0.75 Brushless DC 0.75 Brushless
Lifting kw DC 0.5 DC 0.5
Battery Voltage v 48 48
Capacity/type Ah 10 Ah Lithium 10 Ah Lithium
Brake type Travel brake Regenerate Regenerate
Brake Electromagnetic Electromagnetic
Controller Controller STAXXB1501 STAXXB1501

3
4.2 Operation
5. Battery & Charger Use & Maintenance
5.1 Charger
②Float charging device effectively prevents over charging.The electrolyte will
not be turbid and the service life will be prolonged.
5.2 Battery Charging
①Connect the charger to battery charging socket, use the external charger to
recharge the battery.
②Keep good ventilation, no smoking or open flames during charging period.
③Cut charging power and remove charging cable after full charging.
④Battery maintenance and capacity check after charging.
5.3 Button function description
Functions of the buttons on handle:
①The truck can only be allowed to use on hard ground.Do not work on oily
ground to avoid slipping.
②Turn on the switch,make sure the battery is full,then start to operate.
③Do not use the truck when battery is low. Low voltage use will damage battery.
Charge and discharge the battery on a regular basis when truck is unused for
long time (over one month).
④Press the lifting button to lift forks, release the lifting button and forks stop.
Press thelowering button to lower forks,release the lowering button and forks
stop.
⑤Keep a safety distance from the people around when the truck is loading and
unloading.Pay special attention when the cargo is too high or too heavy.
⑥Overloading is strictly prohibited to avoid mechanical damage or casualties.
⑦When truck is travelling, do not lift and travel at the same time. Slow down
when turning, climbing up or down a slope.To avoid danger, it’s prohibited
to turn on slope .
⑧Put forks at the lowest position after use. Do not park the truck at slope.
Switch off the truck for longer battery life one charge.
①The charger has excellent constant current characteristics and extremely
fast over-current protection, which automatically stabilizes the output
current when the voltage fluctuates.

4
Fork Lifting & Lowering
Forward & backward knob Horn Emergency reverse button
Battery indicator
5.4 Drive Wheel Disassembly Introductions
1. Let the drive wheel #10 suspend.
2. Dismantle controller cover (#7) by removing 3 bolts #8.
3. Loosen controller (#5) by removing 2 bolts #6. Avoid force on wires.
4. Dismantle nut cover (#3) by removing 4 bolts #4.
5. Remove nut #2, gently knock out the wheel shaft #9 and remove drive wheel #10.
No. Reference No. Reference
1 drive assembly 6 bolt
2 nut 7 controller cover
3 nut cover 8 bolt
4 bolt x 4 9 wheel shaft
5 controller 10 drive wheel

5
5.5 Replace the Vent screw before put the truck into work.
Replace the Vent screw before putting truck into work.
In order to avoid oil leak during transportation, the vent screw on the hydraulic oil filler is
replaced by a solid screw. Before putting truck into use, this solid screw must be replaced by
the vent screw, to avoid the cylinder being vacuum during lifting or lowering.
If there is no replacement, there might be high risk of problems, eg. piston cannot be lowered
to bottom or oil leak occurs;
Vent Screw #13(Attached in plastic bag along with manual)

6
The truck should be regularly checked and maintained to prevent fatigue, wear
and damage of parts, and to detect possible hidden dangers before a serious
damage occurs.
Battery is the energy source of the truck.It can provide sufficient power
according to the corresponding instructions. The long-lasting battery endurance can
keep the machine in a good working condition.
6.1.1 Daily inspection
①Check if battery is full (check battery indicator)
②Lift the forks to highest to check if hydraulic oil is adequate.Add YA-N32
hydraulic oil or similar oil if needed.
6.1 .2 Weekly inspection
Truck users should spend a few minutes per week cleaning the machine, with
special attention to remove winding materials such as silk, linen, and rags on wheels
and axles.
6.2 Hydraulic oil replacement
Users are advised to replace hydraulic oil after 1 month use (or working hours up
to 200hrs).Even if the operating hours has not been reached,hydraulic oil should be
replaced once a year. Use YA-N32 hydraulic oil or similar oil, which must be filtered
clean and with sufficient amount. Fully lift the forks 2-3 times to ensure no excess air
inside the hydraulic system, and then truck can be put into normal use. If forks fail to
rise to the required height, more hydraulic oil is need to be filled.
7. Transport and Storage
This EPT15H electric pallet truck must be placed in a horizontal position during
transport and storage to prevent oil spillage.
During storage, it should be kept clean to avoid moisture and harsh climate. The
ambient temperature must not exceed 40℃If the battery is not used for a long time,
it should be recharged at a proper time.
8 . General Troubleshooting
Fault Possible Fault Cause Solution
6. Maintenance
6.1 Routine maintenance

7
Power switched on,
but power
indicator light off
Loose wire connection,bad switch
contact, results in current
interruption
Check battery wire
connection,
fasten screw on all
connection joints,
keep switch contact smooth
Unstable lifting and
lowering rate Air inside cylinder
Get rid of the air in the cylinder
by fully lifting and lowering
2-3 times.
No Lifting
Lack of hydraulic oil Fill in hydraulic oil
Low battery Recharge the battery
Hydraulic oil leak
Inspection and repair,
changing cylinder seals,
fasten screws of the oil tube
joint.
Over load Lifting load not allowed to
exceed truck capacity
Abnormal noise from
power system during
lifting &lowering
Lack of hydraulic oil or oil is dirty
Fill in enough hydraulic oil.
Replace dirty hydraulic oil
with clean oil
Noise from scraping between
motor and loosened motor cover Tighten the fixed screws
Humid environment Ambient humidity 90%
≤

10
Troubleshooting
When controller detects failure, the truck stops working. LCD gives fault identification codes.
The LCD uses two-digit code. Two short flashing and one long interval means 11,two short flashing,
one short flashing and one long interval means 21, etc.
Note: Error code might change due to updated controller versions. Please refer to the actual
instructions on the controller or contact the technician.
No Error Code Error Possible Cause
1 11 Parameter error Wrong parameter setting
2 12 Overcurrent Motor short circuit or controller failure
3 14 M+ current 0 bit detection error Controller failure
4 15 M- current 0 bit detection error Controller failure
5 18 Motor hall sensor error Motor hall sensor failure, controller failure, or
bad connection
6 19 Temperature sensor failure Temperature sensor failure or circuit
disconnection
7 21 Potentiometer error Acceleration potentiometer failure or circuit fault
8 22 Overheating current limit Controller is overheated, causing current limit
9 23 Overheating protection Controller is overheated, and automatically
stops working
10 25 Over temperature, current output limit Motor over temperature, current output limit
11 26 Motor stall Motor stall protection
12 27 Electromagnetic brake error Electromagnetic brake is broken, causing open
circuit
13 29 Motor open circuit Motor open circuit or Motor failure
14 31 Low battery voltage, current limit Low battery voltage causing current limit
15 32 Low battery voltage protection Low battery voltage, truck is shut down
16 33 High battery voltage Lithium battery with high temperature
17 35 Contactor error Controller failure
18 38 Communication error LCD display fault or harness fault
19 39 Controller version error Controller version is not updated

Parts Manual
EPT15H(EPT33H)
Electric Pallet Truck
Date:2018
Warning
Warning
Read and observe all warnings on this unit
before operating it.
DO NOT operate this equipment unless all
factory installed guards and shields are
properly secured in place.

PARTS ORDERING INSTRUCTIONS
HOW TO ORDER
When ordering the parts, please supply part number, parts name, quantity, model and
serial number of your machine. Supplying this information will assure prompt, efficient
handling of your order.
Since your dealer carries many parts in stock and maintains up-to-date pries on all parts,
he will be able to process your order immediately. If, for some reasons, the parts is not in
stock, he will order it from the factory. In either event, he maintains a current file of service
manuals, which give all available parts ordering or technical information.
WHERE TO ORDER
Always order parts from the dealer who sold you the machine. If it is necessary for the
dealer to order parts from the factory, he is able to get prompt service for you. Parts are
shipped in accordance with shipping instructions given on the order.
INSTRUCTION FOR RETURNING PARTS
Under NO CIRCUMSTANCES parts will be accepted at the factory for credit without prior
approval. We can not accept responsibility for parts returned without authorization.
If you have some parts which must be returned, contact your dealer. If he believes parts
be returned, he will arrange for authorization to return the parts.
CHANGES
When changes are made to the machine, revised pages for this manual will be issued.
These pages must be inserted in your parts manual as soon as they are received. Failure
to keep your parts manuals up to date will result in confusion and may cause you to order
wrong parts.
ALL RIGHT RESERVED COPYRIGHT
2018-11 1st EDITION
11

Index
ITEM# DESCRIPTION PAGE
Fig.1 Handle assembly
Fig.2 Control box assy
Fig.3
Fig.4
Fig. unit assy
Fig.6
25-26
Frame
loading wheel assy 27-28
ouble
loading wheel assy
le 2 9-30
31-32
13-14
15-16
17-18
Driving system
19-20
Drive unit assembly
5 Hydraulic 21-22
23-24
Cylinder assembly
Fig.7
Fig.8
D
Fig.9
Sing
Fig.10
Charger
12

1
7
46
5
2
3
89
13

14

5
87
6
12
2
1
3
4
3
9
10
11
13
14
15
16
17
15

Potentionmeter
16

Driving system
1
2
3
4
6
5
7
8
9
10
11
12
13
14
15
16 17 18 19 20
21 22
23
26
24
25
17

Driving system
Axle
socket
Cables cover
unit assembly
Driving wheel cover
18

1
5
2
3
6
7
8
4
9
10
11
9
12
13
9
14
9
15
16
15
19
17
18
23
20
21
22
25
24
Drive unit assembly
19