Stern Csaba User manual

TOUCH FREE HAND SANITIZER STAND
USER’S MANUALUSER’S MANUAL

1
INDEX TECHNICAL DATA
Capacity  Liter / . oz., or  Liters / . Gallons
Power Supply Battery Box for xD Alkaline batteries or V transformer
Sanitizer type Sanitizer gel with at least % alcohol.
Compatible with Ethanol, IPA Isopropyl Alcohol (up to %) and Alcogel
Standard discharge  cc (varies if used with Alcogel or liquid gel)
Sanitizer viscosity Up to  cP
Sensor range  mm +/-  mm /..” (customizable by optional
remote control)
The information in this document reflects products at the date of printing. Stern Engineering Ltd reserves the right, subject to all applicable laws, at any time, at its sole discretion, and
without notice, to discontinue or change the features, designs, materials and other specications of its products, and to either permanently or temporarily withdraw any of the forgoing
from the market. All information in this document is provided “as is” without warranty of any kind, either expressed or implied, including but not limited to any implied warranties of
merchantability, tness for a particular purpose, or non-infringement. Stern Engineering Ltd assumes no responsibility for errors or omissions in the information presented in this document.
In no event shall Stern Engineering Ltd be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever arising out of or in connection with
the use or performance of this information. The tradenames, trademarks, logos and service marks presented in this document, including their design, are the property of Stern Engineering
Ltd or other third parties and you are not permitted to use them without the prior written consent of Stern Engineering Ltd or such third party as may own them.
L bottle
Side door
6L tank
Front door
Csaba Touch Free Hand Sanitizer Stand
Classic Touch Free Hand Sanitizer Stand
Elite Touch Free Hand Sanitizer Stand
L bottle
Side door
L bottle
Side door
6L tank
Front door
6L tank
Front door
 TECHNICAL DATA
 SAFETY PRECAUTIONS
 PRE-INSTALLATION INFO
 PACK CONTENTS
 INSTALLATION
 FILLING THE TANK
 SETTINGS ADJUSTMENT
 BATTERY REPLACEMENT
 MAINTENANCE
 SPARE PARTS LIST
 LIMITED WARRANTY
 TROUBLESHOOTING

2 3
SAFETY PRECAUTIONS SAFETY PRECAUTIONS
INSTALLATION PRECAUTIONS
Danger
Do not install near open flames or near anything that may generate sparks.
Just in case, keep a re extinguisher nearby.
Alcohol sanitizers may cause re.
Warning
!
Do not use the product except for its
designated purpose.
The use of the product outside of its
specications may cause electric shock,
re, or malfunction.
!
Do not install indoors with direct
exposure of the product to sunlight or
high temperatures..
May result in malfunction or re.
!
Do not install in an area near sources of
oil or flammable gases.
May result in re.
!
Install in a ventilated area. Ventilate
when using alcohol sanitizer.
Insucient ventilation may ll the room
with alcohol vapor. May create a re
hazard or cause nausea to the user.
USAGE PRECAUTIONS
Danger
Stay away from re when hands are wet with alcohol sanitizer.
May cause re or serious burns.
Warning
Do not use flammable sprays near the
unit.
May cause re at electrical contacts.
!
If anything unusual happens to the
product, take out the batteries or
unplug the transformer.
Electric shock or re may occur.
!
When there is a gas leak, do not touch
the product and ventilate the room.
May cause an explosion resulting in
re and burn injuries.
Do not drink the chemicals.
Can be harmful to health.
Caution
Do not place any items on top of the
product.
The unit may fall and break, or product
nish may be scratched or damaged.
Do not drop or subject to strong impact.
Abusive handling can result in product
damage or re.
!
When closing the cabinet door, be
careful of your ngers.
May result in injury.
!
Perform regular maintenance.
To maintain the product safety and
quality, please perform regular
inspections and cleaning.
!
If the product is not used for a long
time period, clean the surface,
remove the batteries and take out the
sanitizer tank.
May result in electric shock or re from
a short circuit.
!
Use 6 new batteries.
For best performance, using 6 new D cell
Alkaline batteries is recommended.
!
For proper handling of sanitizer
liquids, consult their safety
information.
!
When handling sanitizer liquids, ensure
not to spill. Any spills should be wiped
up immediately.
Spills may cause floor surfaces to
change color or deteriorate. Spills can
make the floor unsafe, resulting in
slipping injuries.
Never install this product near sources
of open flames such as candles,
incense, insect candles, or cigarettes.
May cause re or product malfunction.
Do not splash or pour water on the unit.
Contact with water may corrode the
electrical wiring, possible resulting
in re, electrical shock or product
malfunction.
Do not touch the batteries or battery
box internal contacts with wet hands.
May cause electric shock, short circuit
or re.
Never inhale the alcohol containing
sanitizer.
The alcohol ingredients may cause
irritation to nose and throat.
To ensure that this product is used safely, be sure that you carefully read and understand
the following Safety Precautions before installing, connecting, operating, maintaining,
or inspecting this product.

4 5
SAFETY PRECAUTIONS
RELOCATION AND REPAIR PRECAUTIONS
Warning
No one other than an authorized personnel should maintain, service or clean the
product.
The product may malfunction or break down. If you have any questions about the
product, please consult your sales representative.
DISPOSAL PRECAUTIONS
Warning
Do not dispose of alcohol sanitizer collected in the tray near open flames.
May cause re.
Caution
!
Please follow laws and regulations in your country when disposing of the product and
batteries.
PRE-INSTALLATION INFO
Check contents
Separate all parts from the packaging and check each part with the “Pack contents”
section.
Make sure all parts are accounted for before discarding any packaging material.
If any parts are missing, do not attempt to install your touch free hand sanitizer stand
until you obtain the missing parts.
Warnings
Do not install the system facing a mirror or any other electronic system operated by an
infrared sensor.
To prevent reflection problems it is recommended to keep a minimum distance of
 mm between the hand sanitizer and any other objects.
Stern’s hand sanitizers can be used with any brand of non-proprietary hand sanitizer
gel of the correct viscosity. The hand sanitizer gel you’re using needs to have at least
60% alcohol to be eective, according to the Center for Disease Control and Prevention.
All Stern hand sanitizer dispenser models are compatible with Ethanol, IPA Isopropyl
Alcohol - Up to 80% and Alcogel.
IMPORTANT: Keep in mind that if you have electronic faucet installed next to the
hand sanitizer, the user hands should not interfere with the hand sanitizer sensor
detection area while using the faucet.

6 7
PACK CONTENTS
Familiarize yourself with the part names and ensure that all the parts are included in your
package.
L bottle / 6L tank
 x Battery Box for 6xD Alkali batteries /
V Transformer
 x Body and xing accessories
x Pump assembly
 x Stand with podium and
removable legs
STEP 1 – STAND INSTALLATION
1
If you wish to mount the stand on the wall
(this option is available with front door
only), remove the bottom podium with
legs from the stand.
There are  pre-holes on the back surface
of the stand for wall mounting.
3
The tank of  or 6 litres is located inside
the wooden stand.
When supplied with L bottle, the bottle
support is already secured on the internal
side of the back wall.
2
If the product is supplied with battery box,
open the stand door and install 6x1.5V D
batteries into the box.
If the product is supplied with transformer,
pull its wire through the hole at the bottom
of the stand backside surface.
INSTALLATION

8 9
INSTALLATION
STEP 2– SANITIZER INSTALLATION
1
Remove the xing accessories from the
base of the dispenser.
Place the dispenser body into the hole in
the deck of the sanitizer stand.
Assemble the xing accessories back onto
the dispenser base and secure it.
2
If you wish you can order and install the
glass tray at the deck of the stand for easy
cleaning (optional).
3
Snap the sanitizer pipe from the sanitizer
body into the quick connection tting of the
pump.
INSTALLATION
STEP 3 – CONNECTING THE POWER SOURCE

Remove the protective sticker covering
the sensor. Keep away from the sensor
range.

Connect the motor connector to its
matching connector coming from the
electronic unit. Please note that since
the connector is water proof, some
friction might apply.
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
IMPORTANT: the  contacts connector should be connected properly so that the white
o-ring is not visible and a clicking sound is heard.
PAY ATTENTION: If the  contacts connectors is not connected properly, the motor will
work continuously.
a
For battery versions: battery box is
already mounted on the inside of the
cabinet. Open the battery box cover
and install the batteries. Then, connect
the battery connector.
Caution: make sure to connect the
connectors according to the indication
on the battery box sticker.
FROM THE DISPENSER TO THE BATTERY BOX
b
For transformer versions: plug the
transformer into the electricity socket
and connect the transformer connector FROM THE TRANSFORMER TO THE SANITIZER DISPENSER
Wait about  seconds before you put
your hands within the sensor range. 
SECONDS
ABOUT

10 11
FILLING THE TANK
1For 1L version, unscrew the bottle from the pump
assembly and pull it out of the bottle support.
2Fill in the sanitizer or Alcogel up to the top line.
3Insert the bottle inside the bottle support.
4Screw the bottle back to the pump assembly. Make sure
the tank is rmly secured into place.
5
For models with 6L tank, open the tank cap and ll in
the sanitizer. Insert the sanitizer dispenser pipe into the
hole in the tank cap. Ensure the pipe reaches the bottom
of the tank and is not bent or curved.
6
Press the rell button located at the back of the pump
assembly until sanitizer starts coming out of the
dispenser spout. This operation can also be done using
the dispenser remote control Rell function.
7
NOTE: Once the sanitizer in the tank has reached the
bottom line the tank should be relled. To rell the tank
please refer to steps .
REMOTE CONTROL FUNCTIONS
If your model is Elite Touch Free Hand Sanitizer, you have received the remote control as
a part of your product.
For Csaba and Classic Touch Free Hand Sanitizers, if you acquired the remote control,
you may adjust the dispenser settings if required. To use the remote control hold it
straight in front of the sensor at a distance of about  cm (”).
Attention: The remote control held out of the recommended range (too close or too far)
will not operate.
The remote control can be used to adjust the following functions:
1-SANITIZER QUANTITY
The  drop keys allow the user to choose the desired sanitizer quantity. *
2.1 to 2.3 1.6 to 1.9 1.2 to 1.6 0.7 to 0.9
Indication: continuous blinking of the LED in the sensor eye.
*The exact dosage depends on sanitizer viscosity.
2
3
1
4
2-ADJ
This function resets the sensor back to factory
settings.
Indication:  blinks of the LED in the sensor eye.
3-TEMPORARY OFF FUNCTION
This function is ideal to perform any kind of activity
in front of the sensor without operating the system
(for example, cleaning). The sanitizer dispenser
will remain shut for one minute when this button is
pressed once.
To cancel this function and to return to normal
operation press the On/O button again or wait for
one minute.
Indication: OFF –  fast blinks, ON –  fast blinks
4-FILL THE TANK
Once the tank has been lled / re-lled, press the
FILL button. The pump will run for one minute for
priming the sanitizer to the dispenser spout.
To stop this activity press the FILL button again.
If the sanitizer has not started coming out of the
spout, press the Fill button again.

12 13
BATTERY REPLACEMENT
Battery models only
When the battery weakens, the LED indicator light will blink at a constant rate when the
user’s hands are within the sensor range. The battery must be replaced within two weeks.
To replace the battery in battery models:
. Carefully open the battery box, use a . mm Allen key
. Remove the old batteries
. Replace the used batteries with new D batteries
. Close the box.
NOTE: Do not mix used batteries with new ones.
Important: Spent batteries should not be disposed of with normal
household waste. Contact your local authority for information on waste
disposal and recycling.
MAINTENANCE
Care and cleaning of chrome and special nishes
DO NOT use steel wool or cleansing agents containing alcohol, acid, abrasives, or the like.
Use of any prohibited cleaning or maintenance products or substances could damage the
surface of the sanitizer dispenser. For surface cleaning use ONLY soap and water, then
wipe dry with a clean cloth or towel. When cleaning bathroom tiles, the sanitizer dispenser
should be protected from any splattering of harsh cleansers.
Cleaning of the cabinet
To clean the cabinet, use dishwashing liquid, warm water and a microber cloth. Apply
a mixture of dish soap and water to the surface using the cloth. As you wipe the surface,
rinse your cloth in clean water. Aerwards, wipe away any remaining moisture with a fresh
microber cloth.
Disassemble of the pipe from the pump
The pipe can be disconnected from the pump by a simple slide & pull action. The sliding
ring of the quick connection xation nipple on the pump should be pulled down. It releases
the open end of the pipe which can then be easily pulled out.
Clean the sanitizer tank
Clean out the tank prior to rell by flushing warm water through the hoses and pump until
clean water is released from the spout. TIP: Keeping a spare tank will enable this process to
be completed in a speedy and hygienic manner with minimal downtime.

14 15
LIMITED WARRANTY
Y. Stern Engineering Ltd. warrants that its electronic products will be free of defects in
material and workmanship during normal use for two years from the date the product is
purchased.
If a defect is found in normal use, Y. Stern Engineering Ltd. will, at its discretion, repair,
provide a replacement part or product, or make appropriate adjustments. Damage caused
by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning
will void the warranty. Proof of purchase (original sales receipt) must be provided to Stern
Engineering Ltd. with all warranty claims.
Stern Engineering Ltd is not responsible for labor charges, installation, or other incidental
or consequential costs other than those noted above. In no event shall the liability of Stern
Engineering Ltd. exceed the purchase price of the product.
If you believe that you have a warranty claim, contact your Stern Distributor, Dealer or
Plumbing Contractor. Please be sure to provide all pertinent information regarding your
claim, including a complete description of the problem, the product, model number,
the date the product was purchased, from whom the product was purchased and the
installation date. Also include your original invoice.
Y. STERN ENGINEERING AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES. This warranty excludes product damage due to installation
error, incorrect maintenance, wear and tear, battery, product abuse, or product misuse,
whether performed by a contractor, service company, or the consumer. This warranty does
not cover product damage caused by the following:
- Incorrect installation.
- Inversions of supply pipes.
- Pressures or temperatures exceeding recommended limits.
- Improper manipulation, tampering, bad or lapsed maintenance.
- Foreign bodies, dirt or scale introduced by the water supply or sanitizer tank.
- Use of the soap or sanitizer outside of viscosity specications.
- Alteration of the original soap/foam/sanitizer dispenser components (including pipes).
SENSOR CSABA HAND SANITIZER 
SENSOR CLASSIC HAND SANITIZER 
SENSOR ELITE HAND SANITIZER 
SANITIZER DISPENSER PUMP ASSEMBLY 
PACK BOTTLE L 
PACK BOTTLE L SUPPORT KIT 
6L TANK 
GLASS TRAY FOR STAND 
BATTERY BOX FOR  X D ALKALINE BATTERIES 
V SWITCHING TRANSFORMER EU/UK/US/AU PLUG 
REMOTE CONTROL FOR SANITIZER DISPENSER OPTIONAL 
SPARE PARTS LIST

16 17
TROUBLESHOOTINGTROUBLESHOOTING
IllustrationSolutionCauseInvestigationIndication
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
The connector should be inserted fully
until the white o-ring is not visible.
Remove the o-ring if necessary
AUX connector not
fully inserted
Sensor is
blinking
when hand
is placed in
front
Pump is
not making
sound when
the sensor is
activated
Sanitizer not
dispensing
Press
Replace the Pump. Rinse warm water
through the pipe and the body of the
dispenser all the way to the nozzle.
Rell button on pump
does not activate the
pump.
Damaged pump
(discharge from
housing).
Run warm water through pipe, pump,
and body all the way to the nozzle.
Replace with sanitizer of correct
viscosity.
NOTE: Using the sanitizer dispenser
with high viscosity sanitizer may cause
permanent damage to the pump and
shorten the lifecycle.
Debris or dried
sanitizer in the tank
or tubing
Rell
button
Transformer: Check operation with
functioning transformer. Where
necessary replace with appropriate
transformer. For part numbers see
spare parts list.
Rell button on pump
does not activate the
pump.
Sensor is
not blinking
when hand
is placed in
front
Battery: Check operation with
functioning battery pack. Where
necessary, replace batteries or replace
the battery pack: Battery pack (without
batteries)
Min . M
Eliminate any cause of reflection and
use appropriate remote control to
shorten detection range.
Reflection issue from
other object
Replace
sensor
If the above two solutions have not
resolved this issue replace with
appropriate sensor. For part numbers
see spare parts list.
Damaged sensor
IllustrationSolutionCauseInvestigationIndication
O-RING VISIBLE –
NOT CONNECTED PROPERLY
ONLY THE GROOVES ARE VISIBLE –
CONNECTED PROPERLY
The connector should be inserted fully until
white o-ring is not visible. Remove the o-ring if
necessary
AUX connector not
fully inserted
Continuous
discharge from the
nozzle
False
activation:
Sanitizer
dispensing
Min . M
Eliminate any cause of reflection and if
necessary use appropriate remote control to
shorten detection range.
Reflection issue
from other object
Random discharge
from the nozzle
Replace the Pump. Rinse warm water through
the pipe and the body of the sanitizer dispenser
all the way to the nozzle.
Damaged pump
due to high
viscosity or debris
in pipes
Sanitizer
discharging from
pump housing.
Fill with sanitizer with correct viscosity
( cPs) and prime pipes using the ll
button on remote control.
Sanitizer tank is
empty
Pump is making
sounds when sensor
is activated
Sanitizer not
dispensing
Press
FILL
Button
Prime the sanitizer dispenser by pressing the
ll button on the remote or by pressing the rell
button located at the bottom of the pump, until
sanitizer exits the nozzle.
Sanitizer
dispenser has not
been primed
Replace the PumpDamaged pump
(discharge from
housing)
Run warm water through pipe, pump, and body
all the way to the nozzle. Replace with sanitizer
of correct viscosity.
NOTE: Using the sanitizer dispenser with high
viscosity sanitizer may cause permanent damage
to the pump and shorten the lifecycle.
Debris or dried
sanitizer in the
pipe or tank
Viscosity
   cPs)
High viscosity
sanitizer
(>  cPs)
Unbend or straighten pipes.Bent pipes

. A
 Passaic Avenue, Clifton NJ,, USA
Tel: +   |Fax: +
Toll Free: 
[e-mail] | [e-mail]
 Passaic Avenue, Clifton NJ,, USA
Tel: +   |Fax: +
Toll Free: 
[e-mail] | [e-mail]