Sterno Flameless Rechargeable Candle Sets 2.0 TIMER Instruction Manual
rev A
Sterno Products
Corona, CA
951. 682. 9600
SternoProducts.com
Flameless Rechargeable Candle Sets 2.0 TIMER
Frequently Asked Questions
1.
What ifmycandles do notturn on when I first use
them?
For first time use, you must slide the Battery Activation
Switch from left to right to activate the candle. If you
are not using the candles for 3 months ormore, you
should slide the Battery Activation Switch back to the
OFF position to conserve the battery life. Failure to do
so, could impact the performance of the candle. When
you are ready touse the candles again, slide the
Battery Activation Switch from left to right again. For
everyday use, push the blue button or usethe remote
to turn the candles ON.
2.
How doI know if I have the 2.0 TIMER system?
The new 2.0 TIMER candles have a blue button onthe bottom as well as a black Battery Activation
Switch.
3.
What is the distance range from candle to remote?
The range from remote tocandle is20 feet.
4.
Will the remote work when the candles are placed on the Easy Stack Charging Tray?
The remote will turn the candles on or off whether they are onthe Easy Stack Charging Tray or on a
table.
5.
How long dothe candles burn once charge?
Amber Tealights and Votives last up to 40hours off one charge. White Tealights and Votives last up to
24 hours.
6.
Are the candles battery operated? Does the remote have a replaceable battery?
The candles and remote are battery operated. Do NOT remove or replace the battery from inside each
Rechargeable Candle; please call our Customer Service at (951) 682-9600for replacement candles. The
remote battery can be replaced with (1) CR2032 3V Lithium Coin Battery, which can be found atmost
local stores.
7.
How do I care for my candle, tray or remote if it gets wet?
Remove moisture with a soft, dry cloth. Allow the candle, tray or remote todry completely before
resuming use.
rev A
Sterno Products
Corona, CA
951. 682. 9600
SternoProducts.com
11.
If I stack my charging trays, can I use more than one power adapter at a time? Will this allow the
system to charge faster?
Only one power adapter should be used at a time to avoid any potential overload of electricity. You can
stack up to 5 Easy Stack Charging Trays. For optimum charging results of multiple units, plug DC cord into
the middle tray in the stack when charging 3 to 5 trays, or bottom tray when charging 1 to 2 trays.
12.
Can the candles become over charged?
The charging process is terminated once the candle reaches its maximum charge, preventing the candle
from being overcharged and depleted over time. Without the risk of overcharging, a higher current of
electricity can be delivered to each charging candle. This allows the candle to be charged in less than 3
hours.
13.
After a few months, some of my candles are not charging, what should I do?
Check for dirt, food or grease build up in the cavities of the Easy Stack Charging Tray or on the bottom of
the candles. Candles can be cleaned with a soft, damp cloth. Wipe the metal contacts on the bottom of
each candle and in the charging tray cavities regularly with a soft, damp cloth carefully avoiding the contact
pins.
14.
What is thewarranty?
There is an EIGHTEEN (18) MONTH LIMITED WARRANTY. This product is guaranteed to be free from defects
in material and workmanship for eighteen (18) months following the date of purchase (excluding the
battery/batteries). Should a defect occur within the warranty period, please contact our customer service
line at (951) 682-9600. A proof of purchase (sales receipt) is required. Damage to any parts such as by
accident, misuse, or improper installation is NOT covered by this warranty. Our policy does not include
liability for incidental or consequential damages. This warranty gives you specific legal rights and you may
also have other rights that vary from place to place.
8. What are the maintenance and care instructions for my system?
Candles can be cleaned with a soft, damp cloth. Regularly wipe the metal contacts on the bottom of
each candle and in the Easy Stack Charging Tray cavities.
9. I have an original and a 2.0 TIMER system. Can the candles be interchanged and charged on either
tray?
The 2.0 and 2.0TIMER candles can be charged on any tray.
10. Can I leave my candles ON when charging?
It is strongly recommended that candles are turned OFF when charging.
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