STORZ POWER SOL-ARK 12k User manual

CONTACT US
Phone .................................. 1-833-786-7901
Email .......................... support@storzpower.com
Website ............................ www.storzpower.com
ESS INSTALLATION MANUAL
VERSION 1.1
ATTENTION: This guide is for qualied users only. Strictly follow this user manual and pay close attention to all warnings.
DO NOT operate or install this product before reading this entire INSTALLATION GUIDE.
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TABLE OF CONTENTS
Disclaimer ......................................................................1
Safety Instructions ...............................................................1
FCC Information To The User.......................................................5
Installation Overview..............................................................5
Component Guide ................................................................6
System Placement................................................................7
Transfer Switch ..................................................................8
Mounting .......................................................................9
Dimensions ....................................................................11
Battery Wiring ..................................................................12
Backup Gas Generator Setup & Sensor Placement....................................15
Testing ........................................................................17
Battery Settings & Wifi Setup ......................................................19
IP Address Setup................................................................28
E.M.P. Suppressor Installation .....................................................31
Rapid Shutdown Diagrams........................................................32
Specifications ..................................................................35
Off Grid Tips & Grid Tie/No Batt Tips ...............................................37
Grid Tie/No Battery Install Tips ....................................................38
Powering On The System/Indicator LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Selecting Power Modes/Sensors...................................................40
Battery Setting & Limiter Sensor Auto-Setup.........................................44
Screens........................................................................51
Troubleshooting Guide / Error Codes ...............................................63
Common Battery Application NOTES ...............................................67
Wire Gauge Guide ...............................................................72
Parallel System Application Note / Compatibility Reference ............................73
Modbus/Rs485 Pin Out And Registers + Torque Values ................................77
System Wire Diagrams ...........................................................79
Install Testing Checklist ..........................................................87
Warranties .....................................................................90

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DISCLAIMER
Unless specifically agreed to in writing, Sol-Ark/Storz Power:
(a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF
ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER
DOCUMENTATION.
(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR DAMAGE, WHETHER DIRECT,
INDIRECT, CONSEQUENTIAL, OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH
INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK.
Sol-Ark/Storz Power CANNOT be responsible for system failure, damages, or injury resulting from
improper installation of their products.
Information included in this manual is subject to change without notice. Sol-Ark Power 12K inverter
should be installed by qualied persons only.
This version is for OUTDOOR MODELS ONLY, previous hardware versions of the Sol-Ark 12K are not
compatible with the wire diagrams and instructions contained herein.
SAFETY INSTRUCTIONS
Read and save these instructions - DO NOT DISCARD!
The addition of this symbol to a “Danger” or “Warning” safety label indicates that an electrical
hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
DANGER: Indicates a hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING: Indicates a hazardous situation which, if not avoided, could result in death
or serious injury.
CAUTION: Indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE: Is used to address practices not related to physical injury. The safety alert symbol shall not
be used with this signal word.

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1. Important Safety Information
1. Before using the Sol-Ark 12K, read all instructions and cautionary markings on the unit,
the batteries, and all appropriate sections of this manual.
2. Use of accessories not recommended or sold by the manufacturer may result in a risk of
re, electric shock, or injury to persons.
3. The inverter is designed to be permanently connected to your AC and DC electrical
systems. The manufacturer recommends that all wiring be done by a certied technician
or electrician to ensure adherence to the local and national electrical codes applicable in
your jurisdiction.
4. To avoid a risk of re and electrical short-circuits or arcing, make sure that existing wiring
is in good condition and that wire is not undersized. Do not operate the inverter with
damaged or substandard wiring.
5. DO NOT operate the inverter if it has been damaged in any way.
6. This unit does not have any user-serviceable parts. Do not disassemble the inverter except
where noted for connecting wiring and cabling. See your warranty for instructions on
obtaining service. Attempting to service the unit yourself may result in a risk of electrical
shock or re. Internal capacitors remain charged after all power is disconnected.
7. To reduce the risk of electrical shock, disconnect both AC and DC power from the inverter
before attempting any maintenance or cleaning or working on any components connected
to the inverter. Putting the unit in Standby mode will not reduce this risk.
8. The inverter must be provided with an equipment-grounding conductor connected to the
AC input ground.
9. Do not expose this unit to rain, snow, or liquids of any type. This product is designed for
indoor use only. Damp environments will signicantly shorten the life of this product and
corrosion caused by dampness will not be covered by the product warranty.
10. To reduce the chance of short-circuits, always use insulated tools when installing or
working with this equipment.
11. Remove personal metal items such as rings, bracelets, necklaces, and watches when
working with electrical equipment.
WARNING
1. System must have ground
2. System must have neutral
3. Solar PV+/PV- are ungrounded
4. Ground must be bonded to neutral once in circuit.
Failure to follow these instructions can damage the Sol-Ark 12K
and will VOID the product warranty.

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DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
•Apply appropriate personal protective equipment (PPE) and follow safe
electrical work practices. See NFPA 70E or CSA Z462.
•This equipment must only be installed and serviced by qualied electrical
personnel.
•Never operate energized with covers removed.
•Energized from multiple sources. Before removing covers identify all sources,
de-energize, lock-out, and tag-out and wait 2 minutes for circuits to discharge.
•Always use a properly rated voltage sensing device to conrm all circuits are
de-energized.
Failure to follow these instructions will result in death or serious injury.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
•Remove watches, rings, or other metal objects.
•This equipment must only be installed and serviced by qualied electrical
personnel.
•Keep sparks and ames away from the batteries.
•Use tools with insulated handles.
•Wear protective glasses, gloves and boots.
• Do not lay tools or other metal parts on top of batteries.
Failure to follow these instructions will result in death or serious injury.
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