Sub-Zero BI36FSTHLH User manual

CLASSIC REFRIGERATION
USE AND CARE GUIDE
CLEANING, MAINTENANCE, AND MORE

2 | Sub-Zero Customer Care 800.222.7820
CLASSIC REFRIGERATION
Customer Care
The model and serial number are printed on the enclosed
product registration card. Both numbers are also listed on
the product rating plate. Refer to page 3 for rating plate
location. For warranty purposes, you will also need the date
of installation and name of your authorized Sub-Zero dealer.
Record this information below for future reference.
SERVICE INFORMATION
Model Number
Serial Number
Date of Installation
Certied Service Name
Certied Service Number
Authorized Dealer
Dealer Number
If your product ever needs attention, be sure to use a
Sub-Zero Factory Certied Service provider recommended
by our Customer Care Center, or select one from our list of
providers available at subzero.com/locator. All Factory Certi-
ed Service providers are carefully selected and thoroughly
trained by us.
Important Note
To ensure this product is installed and operated as safely
and efciently as possible, take note of the following types
of highlighted information throughout this guide:
IMPORTANT NOTE highlights information that is especially
important.
CAUTION indicates a situation where minor injury or product
damage may occur if instructions are not followed.
WARNING states a hazard that may cause serious injury or
death if precautions are not followed.
IMPORTANT NOTE: Throughout this guide, dimensions in
parentheses are millimeters unless otherwise specied.
Contents
3Classic Features
4Electronic Controls
5Storage
8Operation
12 Care Recommendations
14 Technical Data
15 Troubleshooting
19 Sub-Zero Warranty
WARNING
PROPOSITION 65 FOR CALIFORNIA RESIDENTS
Cancer and Reproductive Harm—
www.P65Warnings.ca.gov

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Classic Features
FEATURES
1Product Rating Plate
2Electronic Control Panel and Display
3Freshness Cards
4Door Shelves
5Dairy Compartment
6Refrigerator Storage Drawers
7High-Humidity Crisper Drawer
8Glass Shelves
9Freezer Baskets
10 Ice Container
11 Air Purication System
12 Water Filtration System (behind grille)
13 Automatic Ice Maker
14 Ice and Water Dispenser (dispenser models)
15 Condenser (behind grille)
CLASSIC FEATURES
Over-and-under model
1
8
3
9
15
13
7
11
Side-by-side model with internal dispenser
2
6
12
5
4
10
2
8
3
6
15
9
10
13
1
4
12
5
14
7
11

4 | Sub-Zero Customer Care 800.222.7820
ELECTRONIC CONTROLS
Control Panel
FUNCTION
LIGHTS Turns the interior accent lighting on or off for glass
door models.
ICE MAKER Turns power to the ice maker on or off. Use to dis-
able the ice maker during extended vacations.
MAX ICE Activates or deactivates the max ice feature which
increases ice production 30% for a 24-hour period.
COLDER
WARMER
Adjusts the temperature in one-degree increments.
Combination units have separate temperature con-
trols for the refrigerator and freezer. Temperatures
are preset at 38°F (3°C) and 0°F (-18°C).
PURE AIR Activates or deactivates the air purication system.
ALARM Activates or deactivates the door alarm. A chime
indicates the door has been left ajar for more than
60 seconds.
POWER Turns the unit on or off. When the power is off,
“OFF” appears in the control panel display. Turning
the power off at the control panel eliminates the
need to unplug or turn the power off at the circuit
breaker during service or extended vacations.
Control panel and display (model BI-30UG shown)
Display
INDICATOR
Illuminates or ashes when the electronic control system
detects a temperature or ice maker problem, or if the
condenser needs to be cleaned.
Illuminates when the air purication system is activated,
and ashes when the cartridge needs to be replaced.
After the cartridge has been replaced, touch and hold
PURE AIR on the control panel for 5 seconds to reset.
Illuminates when the water lter needs to be replaced.
Illuminates when the ice maker system is activated.
Illuminates when the max ice feature is activated.
Illuminates when the door alarm is activated.
Illuminates when the accent lighting is activated for glass
door models.

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Keeping Food At Its Best
DUAL REFRIGERATION®
This Sub-Zero features a unique Dual Refrigeration®system
to keep food fresher longer.
With the Sub-Zero Dual Refrigeration®system, individual
refrigerator and freezer systems have been designed to
maintain accurate, consistent temperatures and proper
humidity levels for longer food life expectancy. Dual Refrig-
eration®eliminates transfer of fresh food odors to frozen
food and ice and does not freeze the moisture out of the air
in the fresh food section.
For handy tips and information on how to maximize food
freshness, refer to the freshness cards stored in the
refrigerator.
STORAGE
Refrigerator Storage
DOOR SHELVES
To remove a door shelf or the dairy compartment, lift from
the bottom and slide out. To reinstall, place in the desired
position and slide the shelf down onto the guides. Refer to
the illustration below.
IMPORTANT NOTE: If the door opening is limited to 90°,
door shelves may need to be removed before removing a
storage drawer or glass shelf.
Door shelf removal

6 | Sub-Zero Customer Care 800.222.7820
STORAGE
GLASS SHELVES
To remove or adjust a glass shelf, tilt up, then lift up and out.
To reposition, insert the shelf in the tracks along the back
wall, then lower the front until it locks into position. Refer to
the illustration below.
IMPORTANT NOTE: Use care when handling glass shelves to
prevent breakage or scratching the interior.
CAUTION
Glass shelves should warm to room temperature before
immersing in warm water.
Glass shelf removal
Refrigerator Storage
STORAGE DRAWERS
To remove a storage drawer, pull forward until the drawer
stops. Lift the front of the drawer slightly, then pull forward.
Refer to the illustration below.
For French door models, the drawer slides may need to be
pushed back manually to provide sufcient clearance for
removal.
To reinstall, push the drawer slides in. Align the drawer with
the slides and push back until it stops. Press down on the
front of the drawer to engage the slides.
Storage drawer removal

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ICE CONTAINER
BI-36F and over-and-under models: To remove, pull the
container forward until it stops, then lift out.
Side-by-side models: To remove, pull the container forward
until it stops, then lift to clear the carrier assembly along the
back. Pull forward and out. Refer to the illustration below.
Dispenser models: To remove, pull the container out par-
tially, then rotate and pull out. Refer to the illustration below.
STORAGE
Freezer Storage
FREEZER BASKETS
BI-36F and side-by-side models: To remove, pull forward
until the basket stops. Pull the two metal clips located
behind the bottom two corners of the basket forward, then
lift up and out. Refer to the illustration below. To reinstall,
push the drawer slides in. Align the basket with the slides
and push back until it stops. Press down on the front of the
basket to engage the slides.
IMPORTANT NOTE: For models BI-36S, BI-42S, BI-42SID,
and BI-42SD, to remove, the freezer basket must be raised
and pulled through the opening in the door liner after
disengaging.
Over-and-under models: To remove the upper and lower
freezer baskets, lift up and out. Refer to the illustration
below. To reinstall, insert the lower basket into the four
corner retainers. Position the upper basket onto the side
rails and slide back until it clicks.
BI-36F and side-by-side models Over-and-under models
Side-by-side models Dispenser models

8 | Sub-Zero Customer Care 800.222.7820
AIR PURIFICATION CARTRIDGE REPLACEMENT
1To access the air purication cartridge, grasp the outside
cover from the bottom and rotate upward. Refer to the
illustration below.
2Grasp the black cover from the top and rotate down-
ward. The cartridge will pop out and can be removed.
3Remove the new cartridge from packaging and insert
with the connector pointing downward.
4Once in position, close the black cover. Then rotate the
outside cover downward until it closes against the back
wall.
5Once the cartridge has been replaced, touch and hold
PURE AIR on the control panel for ve seconds to reset.
The indicator will appear in the control panel display
but not ash.
Air Purication System
The advanced air purication system of Sub-Zero Classic
models reduces bacteria, odors, and ethylene gas, which
causes premature ripening in fruits and vegetables. The
air purication cartridge has been factory installed and is
located inside the refrigerator, on the back wall.
To initiate air purication, touch PURE AIR on the control
panel.
The cartridge will last approximately one year. The
indicator will ash in the control panel display when the
cartridge needs to be replaced.
Replacement Sub-Zero air purication cartridges can be
ordered online at subzero.com/store. For questions, contact
Sub-Zero Customer Care at 800-222-7820.
CAUTION
The air purication system complies with applicable
Federal requirements regarding incidental exposure
to ultraviolet light. Lamp contains mercury. Manage in
accordance with disposal laws. Visit earth911.com or
call 800-222-7820.
OPERATION
Air purication cartridge

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OPERATION
WATER FILTER REPLACEMENT
1To access the water lter, pull out on the bottom edge
of the grille assembly and rotate upward.
2To remove the old lter, rotate counterclockwise one-
quarter turn, then pull out. Refer to the illustration below.
It is normal for a small amount of water to drip when
the lter is removed. It should be wiped up with a paper
towel or cloth.
3Remove the new lter from packaging and remove the
plastic cap.
4Insert the new lter into the manifold and turn clockwise.
5Once the new lter has been installed, press and hold
the water lter reset button for ve seconds to reset.
Refer to the illustration below.
Water Filtration System
The water ltration system of Sub-Zero Classic models
supplies ltered water to the ice maker and water dispenser
(dispenser models) to produce great-tasting water and ice.
IMPORTANT NOTE: When using the water ltration system
for the rst time and after lter replacement, it is neces-
sary to clear any air from the system and allow the lter to
assist in cleaning the water lines. For non-dispenser models,
discard the rst two full containers of ice. For dispenser
models, dispense several glasses of water for a period of
two minutes.
If the water ltration system will not be used, it can be
placed in water lter bypass mode by removing the lter.
The lter is rated for 750 gallons (2839 L) or one year, which-
ever comes rst. The indicator will illuminate in the
control panel display when the lter needs to be replaced.
Replacement Sub-Zero water lters can be ordered online
at subzero.com/store. For questions, contact Sub-Zero
Customer Care at 800-222-7820.
Water lter removal
WATER FILTER
Water lter location
WATER FILTER
RESET BUTTON
WATER
FILTER

10 | Sub-Zero Customer Care 800.222.7820
OPERATION
Ice and Water Dispenser
The rst time the water dispenser is used, purge the water
system and storage tank for three minutes. This will clear
any air in the system, along with impurities from new
plumbing connections.
Initially, for water to dispense properly, press and hold
WATER or the water dispenser button until water ows from
the dispenser. It may need to be pressed for 60 seconds for
water to ll the internal reservoir tank.
The chilled water reservoir tank holds approximately 40 oz
(1.2 L) of ltered water. It may take several hours to chill the
water to refrigerator temperature during the original ll and
after a large amount of water is dispensed.
CAUTION
Limit continuous ice and water dispenser operation to
seven minutes or less.
Ice Maker Operation
To initiate ice production, touch ICE MAKER on the control
panel. After initial start-up, discard the rst few batches
of ice. The ice may contain impurities from new plumbing
connections.
The ice maker will cycle every two hours. If ice is not used
regularly it may fuse together. To avoid, discard ice and
allow ice maker to replenish.
Sabbath
This appliance is certied by Star-K to meet strict religious
regulations in conjunction with specic instructions found
on www.star-k.org.
To initiate Sabbath mode, while the unit is on, touch POWER
on the control panel. “OFF” appears in the control panel
display. Touch and hold POWER for 10 seconds until “SAb”
appears in the display indicating Sabbath mode has been
initiated. Lights, ice maker, door alarm, and dispenser (if
applicable) will be disabled. To return to normal operating
conditions, touch POWER.