Sub-zero Uc-24 series User manual

UNDERCOUNTER USE & CARE GUIDE

Caring for your Sub-Zero and everything in it.

CONTENTS

Sub-Z ro Und rcount r R frig ration 3

Sub-Z ro Und rcount r Mod ls 4

Sub-Z ro Und rcount r F atur s 7

Sub-Z ro Und rcount r Us & Car 8

Troubl shooting Guid 14

S rvic Information 17

Sub-Z ro Warranti s 18

As you r ad this us & car guid , tak partic-

ular not of th CAUTION and WARNING

symbols wh n th y app ar. This information

is important for saf and ffici nt us of th

Sub-Z ro quipm nt.

In addition, this us & car guid may contain

an IMPORTANT NOTE which highlights

information that is sp cially important.

signals a situation wh r minor injury or

product damag may occur if you do not

follow instructions.

stat s a hazard that may caus s rious

injury or d ath if pr cautions ar not

follow d.

SUB-ZERO® is registered tr dem rk of Sub-Zero, Inc.

THANK YOU

Thank you for purchasing your n w Sub-Z ro

und rcount r unit. Und rcount r units

simplify lif at hom by bringing r frig ration

anywh r it's n d d. Fr sh gr ns in th

kitch n island. Ic , soda and snacks in th

m dia room. Chill d min ral wat r in th

mast r suit . Imagin how th s innovativ

und rcount r units can s rv you.

Your Sub-Z ro und rcount r mod l is

prot ct d by a warranty that is on of th

fin st in th industry. Tak a mom nt to r ad

th warranty stat m nt on pag s 18–19 and

r f r to it should s rvic b com n c ssary.

This us & car guid will answ r most of

your qu stions about th f atur s, op ration

and maint nanc of your und rcount r

unit. If you hav qu stions that ar not

addr ss d h r , call Sub-Z ro custom r

s rvic at 800-222-7820 or visit our w bsit ,

subz ro.com.

CONTACT

INFORMATION

Sub-Z ro

Custom r S rvic :

800-222-7820

W bsit :

subz ro.com

SUB-ZERO UNDERCOUNTER REFRIGERATION

WARRANTY

Sub-Z ro products

ar cov r d by a

two, fiv and

tw lv y ar r si-

d ntial warranty

(on and fiv y ar

warranty for

mod l UC-24RO).

S warranty

d tails at th nd

of this guid .

MODEL UC-24R

ALL REFRIGERATOR

Cl ar ic buck t

Spill-proof cantil v r

glass sh lf

Location of product

rating plat

Win storag

sh lf

Ov rlay or stainl ss

st l application

Automatic ic

mak r

Easy-acc ss

l ctronic controls

Fr z r storag

Two-litr bottl

door storag

Easy-acc ss

l ctronic controls

Spill-proof cantil v r

glass sh lv s

Location of product

rating plat

Ov rlay or stainl ss

st l application

Cl ar utility bin

Spill-proof glass

floor

Two-litr bottl

door storag

(bottom sh lf)

MODEL UC-24C(I)

REFRIGERATOR/ FREE ER

SUB-ZERO UNDERCOUNTER MODELS

Easy-acc ss

l ctronic controls

Spill-proof cantil v r

glass sh lf

Location of product

rating plat

Acc nt lighting/

switch

Win storag

sh lv s

Ov rlay or stainl ss

st l d sign

Cl ar utility bin

Spill-proof glass

floor

Doubl -pan glass

door

Match s app aranc

of win storag

mod l 424

MODEL UC-24BG

BEVERAGE CENTER WITH GLASS DOOR

SUB-ZERO UNDERCOUNTER MODELS

Easy-acc ss

l ctronic controls

Spill-proof cantil v r

glass sh lf

Location of product

rating plat

Acc nt lighting

Win storag

sh lv s

Ov rlay or stainl ss

st l d sign

Cl ar utility bin

Spill-proof glass

floor

Solid door

MODEL UC-24BS

BEVERAGE CENTER WITH SOLID DOOR

WARRANTY

Sub-Z ro products

ar cov r d by a

two, fiv and

tw lv y ar r si-

d ntial warranty

(on and fiv y ar

warranty for

mod l UC-24RO).

S warranty

d tails at th nd

of this guid .

SUB-ZERO UNDERCOUNTER FEATURES

Easy-acc ss

l ctronic controls

Spill-proof cantil v r

glass sh lv s

Location of product

rating plat

Approv d for

outdoor us

Classic stainl ss

st l d sign

UL approv d door

lock

Spill-proof glass

floor

Cl ar utility bin

Two-litr bottl

door storag

(bottom sh lf)

MODEL UC-24RO

OUTDOOR ALL REFRIGERATOR

Th s applianc s ar Star-K compliant

to m t strict r ligious r gulations in

conjunction with sp cific instructions

found on www.star-k.org.

UNDERCOUNTER FEATURES

All und rcount r units ar d sign d to b

built in for that custom Sub-Z ro look.

Mod ls UC-24R and UC-24C(I) can b fitt d

with a custom ov rlay or stainl ss st l

door front pan l. A classic stainl ss st l

pan l with handl is availabl as a sal s

acc ssory for th s mod ls.

Mod l UC-24RO is availabl only in classic

stainl ss st l and com s compl t with

door front pan l and handl install d.

Mod ls UC-24BG and UC-24BS must b

ord r d as an ov rlay unit or a classic

stainl ss st l unit .

El ctronic controls with digital r adout LCD

display ar up front and asy to acc ss.

Th cantil v r d glass sh lv s ar

adjustabl , asy to cl an and spill proof.

Th glass floor is also spill proof.

All units xc pt mod l UC-24C(I) f atur a

cl ar utility bin for storag of small r it ms.

Mod ls UC-24BG, UC-24BS and UC-24C(I)

f atur win storag of 16 and up to 8

(750 ml) bottl s, r sp ctiv ly. Th roll r-

glid win storag sh lv s fac d with

natural ch rry wood hav a thr -quart r

xt nsion for asy acc ss.

Th full-vi w glass door and acc nt

lighting of mod l UC-24BG match s th

app aranc of win storag mod l 424.

Bright lighting provid s v n illumination

throughout th int rior.

An indicator in th LCD display will al rt

you if s rvic may b n c ssary.

Mod l UC-24C(I) r frig rator/fr z r

f atur s an automatic ic mak r with cl ar

ic buck t. Th ic mak r provid s high-

quality, cr sc nt-shap d ic that won’t stick

to th sid of th glass.

All units xc pt mod ls UC-24BG and

UC-24BS f atur two-litr bottl storag in

th bottom door sh lf.

A UL approv d lock is standard on mod l

UC-24RO and availabl as a sal s acc ssory

for all oth r mod ls.

Sabbath mod will allow th lights to

r main off during c rtain r ligious obs r-

vanc s.

Th solid, adjustabl kickplat giv s a tru

built-in look and conforms to Am rican

Institut of Archit cts standards.

Und rcount r mod ls ar d sign d for

m chanical syst m airflow at th front of

th unit.

Und rcount r units ar UL approv d for US

and Canada.

Und rcount r units off r th Sub-Z ro two,

fiv and tw lv y ar r sid ntial warranty—

on and fiv y ar warranty for mod l

UC-24RO. Warranty information can b

found on pag s 18–19.

SUB-ZERO UNDERCOUNTER FEATURES

SUB-ZERO UNDERCOUNTER USE & CARE

ELECTRONIC CONTROLS

Th l ctronic controls of your Sub-Z ro

und rcount r unit monitors and accurat ly

displays t mp ratur s within on d gr of

your pr s t t mp ratur . It also monitors op r-

ation of th unit and l ts you know if th r ’s a

probl m.

A microproc ssor accurat ly sampl s th

t mp ratur v ry s cond in ach zon to b

sur th t mp ratur s stay within on d gr

of your pr s t t mp ratur s. It also monitors

th unit’s op ration and will l t you know if

s rvic may b n c ssary.

TEMPERATURE CONTROL

To adjust th t mp ratur in ith r s ction,

pr ss th

WARMER

COLDER

k y pads on

th control pan l.

Th t mp ratur rang s ar 34˚F (1˚C) to 45˚F

(7˚C) in th r frig rator s ction, and -5˚F (-21˚C)

to +5˚F (-15˚C) in th fr z r s ction. It is

normal for t mp ratur s to fluctuat slightly,

d p nding on xt rnal influ nc s such as an

op n door, th d gr of humidity and room

t mp ratur .

LCD DISPLAY

El ctronic control functions, such as digital

t mp ratur s and s rvic indicators, ar

shown in th LCD display, locat d on th

control pan l. If you ar using your unit

fr qu ntly, th numb rs may fluctuat .

Th t mp ratur r adout in th LCD display

will b visibl through th glass door of mod l

UC-24BG.

UNIT O N / O F F

UNIT ON/OFF

k y pad on th control

pan l will shut off all l ctrical pow r to th

und rcount r unit for cl aning or s rvic .

SABBATH MODE (STAR-K)

All und rcount r units f atur th Sabbath

mod . This is for c rtain r ligious obs rvanc s

wh r th lights n d to b turn d off.

Sabbath mod will not disabl th ic mak r.

To initiat Sabbath mod , whil th unit is on,

pr ss th

UNIT ON/OFF

k y pad so that OFF

is visibl in th LCD display. Th unit will b

off.

Th n pr ss and hold th

UNIT ON/OFF

k y

pad for 10 s conds. This will turn th unit back

on and will disabl th lights. To r turn th

unit to normal lighting, pr ss and r l as th

UNIT ON/OFF

k y pad.

If you hav qu stions about Star-K complianc ,

visit www.star-k.org.

VISUAL SERVICE DISPLAY

Th microproc ssor monitors t mp ratur s

insid th unit. If th r is a t mp ratur

probl m, you'll b al rt d by a flashing

SERVICE indicator. Th sam SERVICE

indicator will also flash if th cond ns r n ds

cl aning. B for calling for s rvic , pl as

ch ck and s if your cond ns r ar a n ds

cl aning. R f r to cond ns r cl aning on

pag 13.

Adjustabl glass sh lf r moval

REFRIGERATOR STORAGE

ADJUSTABLE GLASS SHELVES

To r mov or adjust sh lv s, first tilt th sh lf

up at th front, th n lift it up and out of th

tracks on th r ar wall of th unit. R f r to th

illustration b low.

If th door is limit d to a 90° op ning, you'll

n d to cl ar th door sh lv s in ord r to

r mov a sh lf. Lift and pivot th nd of th

sh lf n ar st th door upward, and r mov .

To r plac a sh lf, ins rt it in th tracks at th

r ar of th r frig rator with th front of th

sh lf rais d slightly. As you push th sh lf in,

low r th front of th sh lf until it locks into

position.

IMPORTANT NOTE:

Always b car ful in

handling glass sh lv s to pr v nt br aking or

scratching th int rior.

UTILITY BIN

Th cl ar utility bin slid s in and out so that

you can acc ss small contain rs and food

it ms asily.

To r mov th bin, simply pull th bin straight

out. R plac th bin using th r v rs proc ss.

SUB-ZERO UNDERCOUNTER USE & CARE

WINE STORAGE

MODELS UC-24BG, UC-24BS, UC-24C(I)

Und rcount r mod ls UC-24BG, UC-24BS and

UC-24C(I) f atur sh lv s for win storag . Th

roll r-ass mbly sh lv s with a full thr -

quart r xt nsion for allow asy acc ss to

stor d 750 ml bottl s.

Th win storag sh lv s hav a solid natural

ch rry wood facing that can b r plac d with

oth r wood to match your cabin try. D tails on

how to r plac th ch rry wood facing on th

sh lv s can b found in th Sub-Z ro d sign

guid . Ch ck our w bsit at subz ro.com or

call Sub-Z ro at 800-222-7820.

IMPORTANT NOTE:

If you choos to stain or

s al th sh lv s’ natural ch rry wood facing,

b awar that som of th s substanc s ar

hazardous and will damag stor d win .

WINE STORAGE SHELF REMOVAL

To r mov a win storag sh lf, pull th sh lf

out to its full xt nsion, g ntly and v nly lift

up on both sid s of th front of th sh lf and

r mov . R f r to th illustration b low.

R v rs th proc dur to r install th sh lf.

B sur to unload all bottl s from th

win storag sh lf b for r moving it.

DESIGN GUIDE

D tails on how

to r plac th

ch rry wood facing

on th win

storag sh lv s

can b found in

th Sub-Z ro

d sign guid .

Ch ck our w bsit

at subz ro.com or

call Sub-Z ro at

800-222-7820.

FREEZER STORAGE

MODEL UC-24CI

Mod l UC-24CI r frig rator/fr z r f atur s an

automatic ic mak r with cl ar ic buck t.

Th ic buck t is r mov d by pulling it straight

out. R install using th r v rs proc ss.

ICE MAKER OPERATION

Th ic mak r in th mod l UC-24CI fr z r is

fully automatic and has b n t st d at th

factory.

Th l v l of ic in th ic contain r is

controll d by an ic l v l arm. Wh n th

contain r is fill d with ic , th ic l v l arm

s ns s th l v l and shuts down th ic mak r.

As ic is us d, th l v l drops and th ic l v l

arm signals th ic mak r to r stor ic

production.

To shut off th ic mak r, lift th ic l v l arm

up or to th off position.

ICE PRODUCTION

Th ic mak r is d sign d to produc nough

ic for normal family us . Th timing of ic -

making cycl s will vary d p nding on load

conditions, door op nings and room t mp ra-

tur . On av rag , you can xp ct a cycl of ic

( ight cub s p r cycl ) v ry two hours until

th contain r is full.

Th ic mak r op rat s on wat r pr ssur of

20 to 100 psi. In som cas s, a r v rs

osmosis wat r filt r syst m may not b abl to

maintain th minimum pr ssur .

IMPORTANT NOTE:

If ic is not us d r gularly

it t nds to fus tog th r. To avoid this, mpty

and r plac th ic in th contain r as n d d.

SUB-ZERO UNDERCOUNTER USE & CARE

AUTOMAT I C D E F R O S T

Your Sub-Z ro unit is quipp d with an auto-

matic d frost syst m. Th r frig rator s ction

will d frost during ach off cycl of th r frig-

rator compr ssor. Th fr z r s ction for

mod l UC-24C(I) is controll d by an n rgy-

saving adaptiv d frost syst m, which d frosts

as n d d.

DOOR CLOSING

Th door of your und rcount r unit has a

spring-load d closur m chanism. As th door

is clos d, th door clos r ngag s to h lp

clos and s al th door.

VA C AT I O N T I M E

For xt nd d vacations, shut off pow r to th

unit. Empty th unit and block th doors op n

slightly to l t fr sh air in and k p th int rior

dry and fr sh sm lling.

For short vacations, r mov all p rishabl

it ms. Shut off th ic mak r and mpty th

ic buck t. Do not chang th control s ttings.

If your r ligious obs rvanc s r quir turning

off th lights, r f r to Sabbath mod , pag 8.

SOUNDS

You may h ar som nois s in th normal op r-

ation of th unit. Surrounding acoustics lik

walls, floors and cabin ts may aff ct th sound

of your unit. Som nois s may b nhanc d

wh n th door is op n.

Whil th compr ssor is in op ration, you may

h ar a slight hum. During th start-up and

shutdown of th compr ssor, you may f l

vibration for a f w s conds.

During th ic mak r cycl (mod l UC-24CI),

you may h ar th sound of ic dropping into

th contain r or th sol noid valv op rating

whil r filling th ic mak r with wat r.

SUB-ZERO UNDERCOUNTER USE & CARE

CLEANING

STAINLESS STEEL EXTERIOR

To cl an th classic stainl ss st l xt rior,

us a soft, nonabrasiv stainl ss st l cl an r

lik Signatur polish and apply with a soft

100% lint-fr cloth. To bring out th natural

lust r, lightly wip th surfac with a wat r-

damp n d microfib r cloth follow d by a dry

polishing chamois. All work should follow th

grain dir ction of th finish. B tt r r sults ar

obtain d by k ping th cloth in continuous

contact with th stainl ss st l.

GLASS DOOR CLEANING

Th glass door pan l of mod l UC-24BG can

b cl an d using any standard glass cl an r

availabl on th mark t today.

INTERIOR CLEANING

To cl an int rior surfac s and r movabl parts,

wash with a mild solution of soap and luk -

warm wat r with a littl baking soda. Do not

us vin gar. Rins and dry thoroughly. Avoid

g tting wat r on lights, control pan l and LCD

display.

IMPORTANT NOTE:

Do not us abrasiv

cl an rs or cloths on any of th int rior or

xt rior surfac s, including th glass door

pan l.

Und r no circumstanc s should you us

a m tallic or highly abrasiv cl an r or

cloth, as this will scratch th classic

stainl ss st l finish.

SIGNATURE

POLISH

Signatur polish

is availabl from

Signatur Limit d

Laboratory,

P. O. Box 13436,

Dayton, Ohio

45413, or call

877-376-5474.

B for cl aning th unit, shut th l ctric-

ity off at th control pan l.

Do not subm rg or pour hot wat r ov r

cold glass sh lv s.

SUB-ZERO UNDERCOUNTER USE & CARE

LIGHTING INFORMATION

Mod l UC-24BG has rop -styl lighting

mount d to th top int rior of th cabin t that

cascad s down th sid s of th unit.

All und rcount r mod ls hav a r c ss d light

bulb in th c iling of th unit. To chang th

bulb, r mov th 25-watt bulb by unscr wing it

from th sock t. Install a n w 25-watt bulb.

R f r to th illustration b low.

CLEANING

CONDENSER CLEANING

Cl an th cond ns r ar a v ry thr to six

months. Th cl aning sch dul will d p nd on

th amount of dust and lint that accumulat s

in this ar a.

Th cond ns r is locat d b hind th kickplat .

R mov th kickplat to xpos th cond ns r

ar a. R f r to th illustration b low. Us a soft

bristl brush and vacuum hos to r mov dust

and lint from th cond ns r ar a. To avoid

b nding th cond ns r fins, b sur to vacuum

in th dir ction of th fins (up and down).

B for cl aning th cond ns r, shut th

l ctricity off at th control pan l. Wh n

you cl an th cond ns r, w ar glov s to

avoid injury from th sharp cond ns r fins.

Failur to cl an th cond ns r could

r sult in t mp ratur loss or m chanical

failur or damag .

Shut off pow r to th unit b for r plac-

ing th light bulb. W ar prot ctiv glov s

wh n handling bulbs.

Kickplate

Recessed

Light Bulb

Cond ns r location Light bulb location

SUB-ZERO UNDERCOUNTER USE & CARE

TROUBLESHOOTING

If your und rcount r unit is not op rating

prop rly, us th following troubl shooting

guid b for calling your Sub-Z ro authoriz d

s rvic c nt r. This guid will sav you tim

and troubl and may h lp you avoid th

xp ns of a s rvic call.

SERVICE is flashing in th LCD display.

This may indicat that th cond ns r n ds

cl aning. Follow th cond ns r cl aning

proc dur outlin d on pag 13.

This happ ns wh n th unit runs too long.

A t mp ratur s nsor may b faulty. If this

occurs, turn th unit off with th

UNIT

ON/OFF

k y pad and th n r start by

pr ssing th k y pad again. If SERVICE is

still flashing, call Sub-Z ro custom r s rvic

at 800-222-7820.

Und rcount r unit is not op rating.

Is th r l ctrical pow r to th unit?

Is th hom circuit br ak r or fus off?

Is th cond ns r ar a cl an?

Has th door b n l ft op n for an

xt nd d p riod? B sur that food is not

obstructing prop r door closing.

If th unit is still not running, it may b in

d frost mod .

Wait 30 minut s and try to r start again.

Und rcount r unit is warm r than usual.

Is th control s t prop rly?

Is th t mp ratur s t prop rly?

Is th cond ns r ar a cl an?

Is th air inl t block d?

Has th door b n l ft op n for an

xt nd d p riod? B sur that food is not

obstructing prop r door closing.

Has a larg amount of food b n add d

r c ntly?

Und rcount r unit runs for long p riods of

tim .

Is th cond ns r ar a cl an?

Has th door b n l ft op n for an

xt nd d p riod? B sur that food is not

obstructing prop r door closing.

Has a larg amount of food b n add d

r c ntly?

On hot days and in warm room t mp ra-

tur s, th motor runs long r.

Th r may b normal op ration nois s

r lat d to r frig rant circulation, fan op ra-

tion, ic mak r op ration, d frost cycl or

compr ssor op ration.

Und rcount r unit is frost d up.

Has th door b n l ft op n for an

xt nd d p riod? B sur that food is not

obstructing prop r door closing.

Is th door closing and s aling prop rly?

Contact your d al r if th door is not

adjust d prop rly.

You h ar unusual nois s.

Th s nois s may b normal op rating

sounds r lat d to r frig rant circulation, fan

op ration, ic mak r op ration, d frost

cycl or compr ssor op ration. Nois s may

b mor notic abl wh n th door is op n.

TROUBLESHOOTING GUIDE

CONTACT

INFORMATION

Sub-Z ro

Custom r S rvic :

800-222-7820

W bsit :

subz ro.com

Light bulb n ds to b r plac d.

S lighting information, pag 13.

You n d product information.

Call Sub-Z ro custom r s rvic at

800-222-7820 or visit our w bsit ,

subz ro.com, for planning, installation

and product information.

You n d s rvic .

If s rvic is n c ssary, maintain th quality

built into your Sub-Z ro unit by calling a

Sub-Z ro authoriz d s rvic c nt r.

To obtain th nam and numb r of a

Sub-Z ro authoriz d s rvic c nt r, ch ck

th contact & support s ction of our

w bsit , subz ro.com or call Sub-Z ro

custom r s rvic at 800-222-7820.

Wh n calling for s rvic , you will n d th

mod l and s rial numb r of your unit. Both

numb rs ar list d on th product rating

plat locat d insid th cabin t, in th

upp r l ft ar a of th unit.

TROUBLESHOOTING

You h ar occasional buzzing.

Is th wat r supply conn ct d to ic mak r

and turn d on (mod l UC-24CI)?

Cond nsation forms insid th unit.

This is normal during p riods of high r

humidity (summ r) and with fr qu nt door

op nings.

Is th door closing and s aling prop rly?

Cond nsation forms outsid th unit.

During p riods of high humidity, som

cond nsation may app ar on outsid

surfac s. Th cond nsation will disapp ar

wh n th humidity drops. B sur that th

door is closing and s aling prop rly. If

cond nsation p rsists, contact your

Sub-Z ro authoriz d s rvic c nt r.

Outsid of th fr z r s ction h ats up.

Cl an th cond ns r ar a.

Th r is no ic (mod l UC-24CI).

Is th ic contain r in position and th ic

mak r turn d on?

Is th wat r supply conn ct d?

Th r is an odor insid th unit.

Cl an th unit thoroughly and mak sur all

food is cov r d tightly.

TROUBLESHOOTING GUIDE

ICE PRODUCTION (MODEL UC-24CI)

IMPORTANT NOTE:

Mak sur that th ic

l v l arm is not in th up or off position.

IMPORTANT NOTE:

Dispos of th first buck t

of ic produc d by your n w unit to nsur

that pip r sidu or oth r particl s associat d

with n w wat r lin s ar not consum d.

My ic mak r isn’t producing v ry much ic .

On av rag , you can xp ct a cycl of ic

( ight cub s p r cycl ) v ry two hours.

My ic is fr zing tog th r and clumping.

If ic is not us d r gularly it t nds to fus

tog th r. You may n d to discard th ic

and allow ic to b r pl nish d.

My ic tast s funny and is discolor d.

Mod l UC-24CI do s not hav an int grat d

wat r filtration syst m. Contact a local

plumb r to discuss wat r filtration options.

DOOR OPERATION

Why is my door hard to op n?

Your unit was d sign d for an airtight s al.

A vacuum s al can form aft r th door is

clos d. Wait s v ral s conds for pr ssur to

qualiz b for r op ning th door.

Th door on my unit is op ning too fast and

hitting th wall or surrounding cabin ts.

Th unit may not b l v l d prop rly.

FREQUENTLY ASKED QUESTIONS

TEMPERATURE

IMPORTANT NOTE:

Unl ss th unit is b ing

s rvic d, mak sur th pow r for your unit is

on. If th unit is not on, OFF will b visibl in

th LCD display.

How do I adjust th t mp ratur s?

To adjust t mp ratur s, r f r to t mp ra-

tur control, pag 8.

What ar th sugg st d t mp ratur

s ttings?

Th r comm nd d s ttings ar 38˚F (3˚C)

for th r frig rator s ction and 0˚F (-18˚C)

for th fr z r s ction.

Cond nsation is forming on th insid and

outsid of my unit.

In climat s with high r humidity, cond nsa-

tion will form and is consid r d normal.

L aving th door op n for a long p riod of

tim may also contribut to cond nsation

forming on th insid your unit.

My unit isn’t cooling prop rly.

Cl an th cond ns r ar a as outlin d on

pag 13.

NOISE

Why do I h ar my unit running constantly?

It is normal to h ar th op ration of th fan

and motor. Sounds will b acc ntuat d

bas d on th plac m nt of th unit and

ov rall room d sign.

CONTACT

INFORMATION

Sub-Z ro

Custom r S rvic :

800-222-7820

W bsit :

subz ro.com

TROUBLESHOOTING GUIDE

SERVICE INFORMATION

This us & car guid giv s you th tools

n c ssary to pr s rv food at optimum quality

in your und rcount r unit. K p th door

clos d as much as possibl wh n v r th unit

is op rating.

If you do n d s rvic , b sur to hav th

mod l and s rial numb rs wh n you call.

You’ll find th s numb rs list d on th product

rating plat locat d insid th cabin t, in th

upp r l ft ar a of th unit. For warranty

purpos s, you will also n d th dat of

installation and th nam of your Sub-Z ro

d al r. R cord this information b low for

futur r f r nc .

Mod l Numb r

S rial Numb r

Installation Dat

Sub-Z ro Authoriz d S rvic C nt r and Phon

Sub-Z ro D al r and Phon

BEFORE CALLING FOR SERVICE

B for calling a Sub-Z ro authoriz d s rvic

c nt r, r f r to th troubl shooting guid on

pag s 14–17. Ch ck th hous hold fus or

circuit br ak r to s if it has b n blown or

tripp d and that th l ctrical conn ction to

th applianc has not b n disconn ct d.

A pow r outag may also hav caus d a

disruption in s rvic .

PRODUCT REGISTRATION

R gist r your n w Sub-Z ro today so that w

may nsur your satisfaction. You may r gist r

by on of th following options:

Mail in th compl t d Sub-Z ro product

r gistration card.

R gist r onlin at

subz ro.com

R gist r by phon by calling Sub-Z ro

custom r s rvic at

800-222-7820

Th mod l and s rial numb rs of your unit

ar print d on th nclos d Sub-Z ro product

r gistration card. If you provid us with your -

mail addr ss, w will s nd you xciting n w

product updat s and r cip s as th y b com

availabl , along with information on sp cial

v nts.

Th information and imag s in this guid ar

th copyright prop rty of Sub-Z ro, Inc. N ith r

this guid nor any information or imag s

contain d h r in may b copi d or us d in

whol or in part without th xpr ss writt n

p rmission of Sub-Z ro, Inc.

SERVICE INFORMATION

Sub-Zero Products Limited Warranty

ESIDENTIAL USE ONLY

FULL FIVE YEAR SEALED SYS EM WARRAN Y

LIMI ED SIX H HROUGH WELF H YEAR WARRAN Y ON HE SEALED SYS EM

FULL WO YEAR WARRAN Y ON O AL PRODUC *

FULL FIVE YEAR SEALED SYS EM WARRAN Y

For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or

replace any components that prove to be defective in materials or workmanship in the sealed system. The sealed

system consists of the compressor, condenser, evaporator, drier and all connecting tubing.

FULL WO YEAR WARRAN Y*

For two years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair

or replace any part of the product, that proves to be defective in materials or workmanship.

LIMI ED SIX H HROUGH WELF H YEAR SEALED SYS EM WARRAN Y

From the 6th through the 12th year from the date of original installation, your Sub-Zero warranty covers all parts

that prove to be defective in materials or workmanship in the sealed system (parts only). The sealed system

consists of the compressor, condenser, evaporator, drier and all connecting tubing.

ERMS APPLICABLE O EACH WARRAN Y

All service provided by Sub-Zero under the above warranty must be performed by a Sub-Zero authorized service

center, unless otherwise specified by Sub-Zero. Service will be provided in the home during the normal business

hours. This warranty applies only to products installed for normal residential use. Details regarding a non-resi-

dential warranty are available upon request.

The warranty applies only to products installed in any one of the fifty states of the United States, the District of

Columbia or the ten provinces of Canada. This warranty does not cover any parts or labor to correct any defect

caused by negligence, accident or improper use, maintenance, installation, service or repair, including but not

limited to improper removal and reinstallation (whether in the unit or at a remote location) of the condensing unit.

HE REMEDIES DESCRIBED ABOVE FOR EACH WARRAN Y ARE HE ONLY ONES HA SUB-ZERO WILL

PROVIDE, EI HER UNDER HESE WARRAN IES OR UNDER ANY WARRAN Y ARISING BY OPERA ION OF

LAW. SUB-ZERO WILL NO BE RESPONSIBLE FOR ANY CONSEQUEN IAL OR INCIDEN AL DAMAGES

ARISING FROM HE BREACH OF HESE WARRAN IES OR ANY O HER WARRAN IES, WHE HER EXPRESS,

IMPLIED OR S A U ORY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limi-

tation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have

other legal rights, which vary from state to state.

To receive parts and/or service and the name of the Sub-Zero authorized service center nearest you, contact

your Sub-Zero dealer, distributor or Sub-Zero customer service, P. O. Box 44130, Madison, WI 53744; check the

contact & support section of our website, subzero.com or call 800-222-7820.

*Stainless steel (classic, platinum and carbon) doors, panels, product frames and stainless interior surfaces are

covered by a limited 60-day parts and labor warranty for cosmetic defects.

* eplacement water filter and air purification cartridges are not covered by the product warranty.

Sub-Zero Outdoor Products Limited Warranty

ESIDENTIAL USE ONLY

FULL FIVE YEAR SEALED SYS EM WARRAN Y

FULL ONE YEAR WARRAN Y ON O AL PRODUC *

FULL FIVE YEAR SEALED SYS EM WARRAN Y

For five years from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or

replace any components that prove to be defective in materials or workmanship in the sealed system. The sealed

system consists of the compressor, condenser, evaporator, drier and all connecting tubing.

FULL ONE YEAR WARRAN Y*

For one year from the date of original installation, your Sub-Zero warranty covers all parts and labor to repair or

replace any part of the product which proves to be defective in materials or workmanship.