Sublue WhiteShark MixPro User manual

SUBLUE Tianjin (Headquarters)
ADD. No.1,Quanzhou Road,Zhongguancun
Science and Tech.Park,Binhai Tianjin CHN
E-mail [email protected]
Web www.sublue.com
The final right of interpretation belongs to Sublue TM
Please read this User Manual carefully
before using and store it in a safe place
WhiteSharkTM MixPro
USER MANUAL
V11

When using this product for the first time, please read this user manual carefully for
product information and instructions.
The users may obtain support and services of product issue, user manual,
instruction video, etc. via the following methods.
Recommendations
1
2
Recommendations and Support
Support
Website: http://www.sublue.com
Email: [email protected]
China:
Service Hotline: 400-806-2688
Other regions:
Please contact your dealer for support.
The United States:
Service Hotline: +1 855 206 8698
Staff Support
WeChat SUBLUE Official
WeChat Information of General
Regional Agent

Warning Notice
Warning
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Fully charge the battery before use.
Do not drink alcohol or take medication before or during use.
Try to use this product in open areas to avoid danger caused by propeller
entanglement with objects such as algae, ropes, nets, shells, and sands.
Never replace the battery in water. Be sure to replace it in a dry environment with
the device and your hands dry.
To protect the life of thrusters, do not operate it continuously more than 30s in
the air. In any abnormal cases (such as a burning smell), immediately release
the switch to stop the machine and remove the battery carefully.
Do not use this product directly on the beach to avoid sand, shells or other debris
into the propeller.
The surface of the product shall not be in contact with volatile or acidic
substances such as gasoline, rubber water, or sharp objects.
Do not place heavy objects on the product.
Do not throw the battery into fire.
When the product is not in use, keep it away from direct sunlight. High
temperature can damage the battery and cause explosion or leakage.
Do not use this product beyond the limit depth (40m).
Ensure sufficient lighting in dark water or when diving at night.
This product is not suitable for water mixed with sand or with similar physical
properties.
Do not use the product in the case of malfunction.
Factors such as location, temperature, depth, and water flow under different
conditions can affect the buoyancy of this product. If the product is released at
this time, it may sink.
This product cannot be used as a
life-saving device.
Be sure to read the user manual
carefully before use, and be
familiar with all operating methods
and precautions.
Ensure that there is a companion
care within a certain distance
during use.
This product is not recommended
for minors under 8 years old.
Before use, fully inspect the product
to confirm that the battery is in
good condition and the power is full.
Confirm that the dual propellers
and other functions are normal.
Before use, fully understand the water
area. Ensure that you are swimming
or diving in an appropriate area with
agreement of the water area
management..
Always pay attention to the
surrounding water area during use
to ensure no danger of collision by
boats or swimmers.
To ensure safety, in all
circumstances, users should either
wear a life jacket or be equipped
with life-saving equipment.
Be sure to remove the battery from
the product before transporting or
carrying by air, and store the battery
separately according to relevant
regulations.
Do not put your fingers into the
propeller in any circumstances. Do
not attach clothes or other objects
to the propeller.
Do not wear loose clothing or
devices that could be sucked into
the propeller by the water.
Wear a swimming cap during use,
and pay special attention to anyone
with long hair around you to avoid
twisting hair or clothes into the
propeller.
Pay attention to remaining power
when using this product to ensure a
safe return.
Do not let your face or mask to the
rear of the propeller directly.
8+

Overview
Contents
Preparation before first use
Operation Instructions
Correct Use
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Product Introduction
Product Features
List of Items
Name of Components
Check Items
Check Battery and Charge
Read User Manual
Start
Operation
Indicator Lights Description
Correct Grip and Hold Posture
Turning in Water
Rising and Sinking
16
17
Be sure to take out the product from water when not using it.
Non authorized after-sales service person must not repair. If the repair is incorrect,
the product may leak, damage, fire or electric shock.
Read and understand the user manual
and all other safety instructions
before using this product.

Symbol Explanation:
warning
Note(Detailed explanation)
*
Installation and Use of Accessories
Battery
Maintenance
Troubleshootings
Appendix
10
10
12
13
14
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15
15
16
17
17
18
18
20
Battery Introduction
Battery Charging
Battery Replacement
Battery Storage and Maintenance
Cleaning after Use
Storage
Floater
Waterproof mobile phone case holder
Wear and emergency release the safety leash
1
MixPro is a new underwater scooter of Sublue for diving, swimming and water lovers
all over the world. It inherits the advantages of Whiteshark Mix, and its compact body
contains excellent skills. The two sides are equipped with the self-developed propeller
propulsion system, which is balanced and efficient. The two speeds can be switched
freely. Even if you are a swimming beginner, MixPro can make you as a superstar. In
addition, it is equipped with a waterproof mobile phone case holder, that is
convenient to take your phone underwater to shoot the scenery and sporting moments.
Product Introduction
1
Overview
Compact and Portable
It is about 60% lighter than traditional DPVs, and its compact body is convenient for travel.
2
Product Features
Easy Operation
Press the bottons on both sides to start. One-side release will stop the product,
making it easy to swim underwater.
Dual Speed
Switch between high and low speeds at any time to enjoy underwater experiences
from free swimming to top speed swimming.
Long Endurance
MixPro uses an advanced DC brushless motor and technology to realize better
performance and longer durability.
Removable Floater
Mounting the removable floater, the whole machine realizes positive buoyancy* and
automatically floats up after releasing.
Extensions
There is an action camera mount under the front end of the product,
and a waterproof mobile phone case holder is provided for you to take the phone into
underwater shooting.
©2019 SUBLUE Copyright

2 3
* The positive buoyancy realized by the main body and floater, can only exist in the condition of sea
water and the user does not add other negative buoyancy objects (such as counterweight,
underwater camera, lighting device, etc.). The product buoyancy varies and even becomes
negative according to different water environment, additional mounting and exceeding normal
depth. Underwater Scooter ×1 Floater ×1 Adapter+Cable ×1
Lithium-ion Battery ×1 Safety Leash ×1 Mounting Screw ×1
1. Before use, check carefully whether the package includes the above items. If
any items are missing, please contact Sublue or your dealer.
2. Check to see if the product is damaged.
3. This product package does not include waterproof mobile-phone case and
mobile phone.
List of Items
3
Waterproof Mobile Phone
Case Holder + Mobile Phone
Safety Leash ×1
Instructions ×3
Quick Replacement of Battery
By the unique patent technology of battery sealing, users can replace the battery
quickly within 5s and ensures a reliable sealing.

4 5
Name of Components
4
Connect the charger to the AC supply (100-240 V~AC, 50/60 Hz)
Checking product appearance
After unpacking, check carefully whether the shell is broken, the protective cover has
fallen off, the propeller blade has been damaged, the battery back cover cannot be
opened, the battery is swollen or is leaking, the battery sealing pad has been damaged,
or other conditions that could seriously affect product use.
Check Items
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2
Preparation before first use
Check battery power and charge
Checking function
Check whether the left and right start buttons are stuck or broken, and after starting
check whether the left and right propellers are running normally .
If you find any of the above problems, please do not use the product and contact
Sublue after-sales service center or your authorized after-sales organization.
Do not run the product for more than 30s in the air.
When charging, make sure that the
positive and negative signs of the
charging plug match those of the
battery.
+一
+
一
1. Thruster Cylinder
2. Protective Cover
3. Floater
4. Action camera mount
5. Handle
6. Start Button
7. Safety Lock
8. Battery Cover
9. Battery Compartment
10. Battery Indicator
1 1. Propeller
12. Sealing Pad
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5
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7
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9
2
Socket
AdapterBattery

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Before use, please read this user manual carefully and be familiar with all the
operation and precautions.
Reading the User Manual
Take your MixPro to explore the underwater world now.
3
4
Start
Power on
Press and hold the left start
button for 3 seconds. The
product will be on after the
indicator light turns on
Item Instructions RemarksPhoto
Stop
operating
(standby)
Release the left and right start
buttons at the same time, or
release a start button on
either side to stop operating
Speed
switch
1. Press the left and right start
buttons at the same time to
run the product
2. Quickly tap on the right
button twice and then hold it
Operating
With the product turned on,
press the left and right start
buttons at the same time to
operate it
Enters standby mode,
and LED indicator
flashes
The twice tap interval
is about 0.5s.
Switch between high
and low speed.
The start speed is
“low” by default.
LED indicator is
always on
Turn the safety lock to the
position of lock sign
Lock
Power off
The product will
automatically shut down
without any operation in 10
minutes
LED lights turn off
Operation
1
Operation Instructions
Before use, you should be familiar with product performance in an absolutely
safe water environment and fully master its operations.
If you don’t use or carry the product, it is recommended that lock and keep it safe, to
prevent from accidentally operating due to squeezing the start button, causing personal
injury or damage to the product.
3s
2 press
Right Start Button
Safety Lock Button
Left Start Button

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2
Indicator Lights Description
Battery Indicator Lights
LED1 LED2 LED3 LED4 LED5 Remaining Battery
1. Check Battery Power
70%-100%
50%-70%
30%-50%
20%-30%
Below 20%
2. Indicator lights Description
Low speed: purple
High speed: orange
Low speed: purple
High speed: orange
The indicator lights
in red
The indicator lights
in red
Indicates that the LED lights are flashing regularly
Indicates that the LED lights are always on
Indicates that the LED lights are off
Colorful gradient LED
lights flashing Power on
Power off
Standby
Operating
Low battery
Alarm
Very low battery
level alarm
All LED lights off
LED lights breathing
flashing
LED lights always on
LED lights heartbeat
flashing once
LED lamp quickly heartbeat
flashing three times
Correct Grip and Hold Posture
1
The MixPro body contains LED indicators showing device status and battery. Their
location and definitions are as follows.
LED2
LED 1 LED5
LED4
LED3
As the use of the product, the indicator lights go off in turn from the right side of the
product. Please pay attention to the battery changes and ensure a safe return..
You should be familiar with the product in a safe water environment and fully master
the operations before using.
Correct Use
×1
×3

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The product includes a floater, realizing positive buoyancy and automatically rising
after release. You can select floater based on the actual situation.
Floater
1
Turning in Water
2
If you have not learned diving or being professionally trained for diving, do not use
the product to sink or rise quickly to prevent injury..
Install and Use of Accessories
1 2
3 4
* The positive buoyancy realized by the main body and floater, can only exist in the condition of sea
water and the user does not add other negative buoyancy objects (such as counterweight,
underwater camera, lighting device, etc.). The product buoyancy varies and even becomes
negative according to different water environment, additional mounting and exceeding normal
depth.
The limit depth of the floater is within 5 meters.
Rising and Sinking
3
Turn left Turn right
Rising Sinking
Align the floater mounting point with
that of the product body Insert the screw (which does not need
to be tightened, just insert it)
Press the floater down to the product
body so that the sucking cup attracts
on the product body.
Tighten the screw and the floater is
assembled.

The product includes a mobile phone waterproof case holder, used with phone cases,
allowing phones to shoot photos underwater. The holder can be installed or not
according to your needs.
2
Waterproof Mobile Phone Case Holder
1
4
4
1. Rotate the holder right or left to the horizontal position.
2. Align the two limit bumps ①of the case holder to ②the back spacing hole of
the floater. Then insert the screw ③, tighten it by hand or a screwdriver (as shown
below).
3. Turn the knob nut of the holder ④counterclockwise to open the clip to a proper
position. Insert the waterproof case with the mobile phone, then tighten the nut ④
clockwise to tight the holder.
2
3
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The product includes a safety leash. One side of the safety leash is connected to the
handle and the other side is connected to the wrist of the same side. The safety leash
can be used to prevent the product from losing due to water flow or other reasons.
Wear and Emergency Release the Safety Leash
3
4. According to your shooting needs, rotate the holder to the horizontal or vertical state.
5. Finally, connect the waterproof mobile phone case to the floater with the phone
case safety leash ⑤.
1. The waterproof case holder can not keep the phone sealed under water. Therefore,
ensure that your mobile phone has independent and reliable sealing protection before
use, and follow the corresponding instructions.
2. Use appropriate force while tightening the nut. Excessive force may damage the
waterproof case or phone, causing trouble and loss.
* The waterproof mobile phone case holder must be used with the floater and is purchased
separately.
5

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When the battery is secured correctly, buckling sound can be heard a click. Confirm
the battery is installed securely.
Battery Replacement
3
Before installation of battery After installation of battery
Click
+一
Wearing is finished Quick release
While wearing the safety leash, in order to protect your personal safety in case of
emergency, the device can be separated from you by quick release.
The battery is a high-performance lithium-ion battery with a capacity of 11,000 mAh,
designed specifically for the SublueTM MixPro underwater scooter. It features
high-performance cells that provide sufficient power for the MixPro.
Battery Introduction
1
Battery
1. The battery must be charged with the dedicated charger of MixPro. Sublue is
not responsible for any consequences of charging through chargers not
provided by the official MixPro product (including other model of Sublue
products).
2. The MixPro is powered by a lithium-ion battery, so be sure to fully charge the
battery before first use.
3. If the five indicator lights are red and flashing continuously while the product is
switched on, it shows the battery is low. Charge it in time.
4. It takes about 2 hours to fully charge the battery.
Connect the charger to the AC supply (100-240V AC, 50/60Hz).
2
Battery Charging
When charging, make sure that the
positive and negative signs of the
charging plug match those of the
battery.
Socket
AdapterBattery
+
一

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Shake fully and clean the MixPro body to remove any foreign matter attached to it.
Wipe the surface of the machine body with a clean soft cloth, and make sure that
there is no water around the machine body and battery. Put them in a cool and
ventilated place to dry naturally.
3
4
* Do not use a hair dryer or blower.
Battery Storage and Maintenance
4
When the product is not in use, please take out the battery and store it separately.
The best storage conditions for the battery are 0-25°C, 60 ± 25% RH humidity, and
remaining power at 30%-50% . It should be separately stored in a cool and
ventilated place.
Do not leave the battery in places exposed to direct sunlight or high temperatures
(such as near microwaves or ovens), because it may overheat and potentially
explode.
Do not throw the battery into fire, otherwise it may catch fire or explode.
Do not charge the battery near fire or heat.
Do not drop, squeeze or puncture the battery as this may cause internal short
circuiting and overheating.
Do not disassemble or modify the battery. Unauthorized modification may cause
leakage or explosion.
Keep the battery out of the reach of children.
Do not charge the battery below 0°C.
When the battery is used below 0°C, the battery power will decrease sharply,
resulting in a sharp decrease in the running time.
For safety, the battery should be kept at low power during transportation.
Discharge it beforehand to 30%.
Do not use damaged batteries.
If electrolyte enters your eyes after battery leakage, do not wipe it. Wash it with
water, and consult a doctor immediately. If not handled in time, eyes will be hurt.
If stored for a long time, check the battery power at least every 3 months and
charge it to 60%.
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Cleaning after Use
1
Maintenance
After each use, MixPro should be completely immersed in fresh water for 30
minutes to prevent residue from seawater or foreign objects. Also pay attention to
the following points.
Press both bottons so that the MixPro runs half in air and half in water for 3
seconds. Repeat 5-10 times.
1
2
* The battery must be installed before cleaning.
* Use fresh water.
* Immerse in water for more than 20 minutes.
* Do not add chemical cleaners such as laundry detergents or cleaning agent to the water.
* When the Mix Pro is immersed in water, some bubbles may emerge from holes of body.
This is normal.
* To prevent the water splashing on your body, keep the propeller outlet to the bottom of the
container.
* MixPro has a large thrust force in water. Use low speed, and slightly lift it up to the water
surface for easier control.

18 19
Propeller stuck or
abnormally running
LED lights abnormal
Battery contact is dirty
Speed levels cannot
be changed normally
Damaged or swollen
battery
Abnormal battery
charging
If you are not going to use the product for a long time, please store the MixPro and
battery separately. Follow the rules below:
Ensure that the product is stored in a cool and ventilated place, above 0°C and
below 50°C.
Do not store it in areas with poor ventilation or humidity above 65%.
Do not store it in direct sunlight.
Keep it away from heat, fire, and children's reach.
Keep it away from devices that may generate strong magnetic fields.
Take out the product at least once a month and run it for about 10 seconds to
prevent corrosion caused by changes of the storage environment.
1
2
3
4
5
6
Storage
2
Fault Solution
Unable to start
Troubleshootings
1. Make sure that the battery is fully charged
2. Check whether the product can be power on
3. Check whether the battery indicator lights are on
4. Check whether the propeller can be rotated
5. Contact Sublue or an authorized service center
1. Remove the battery
2. Check whether the propeller is entangled by foreign
objects
3. Follow the instructions of the “Cleaning after use” in
“Maintenance”
4. Contact Sublue or an authorized service center
1. Check for damage around the battery contacts
2. Check the product’s sealing pad for damage or
protrusions
3. If the stain is slight, clean it with a dry cloth and try
applying vaseline on the battery contacts.
4. Contact Sublue or an authorized service center
Battery back cover is
installed abnormally
or cannot be removed
1. Check whether the battery is installed correctly
2. Check whether the battery is swollen
3. Check whether the triangle button can be pressed and
released normally
4. Contact Sublue or an authorized service center
1. Make sure that the battery is fully charged
2. Contact Sublue or an authorized service center
1. Check whether the buttons are stuck
2. Contact Sublue or an authorized service center
Contact Sublue or an authorized service center
Contact Sublue or an authorized service center

20 21
Specification
Appendix
Device
Size
Weight
Operating Depth
L465 mm × W230 mm × H230 mm
40 m (131 ft)
support to carry action camera, floater, and
waterproof mobile phone case holder
Speed Grades*
Endurance
Extensions
high 1.8 m/s (4.03 mph);low 1.2 m/s (2.68 mph)
3550 g /7.83 lb (including battery and floater)
0-35℃
0-45℃
up to 60mins for normal use*
(Up to 20mins for high speed and 30mins for low
speed for continuous use*)
Operating Temperature
Storage Temperature
Motor Parameters
Rated Voltage
Power
Motor Grade
12.6 V
B continuous operation
Maximum RPM 3400 RPM
300 W
Adapter
Input Voltage
Output Voltage
Output Current
100-240 V~AC 50/60 Hz
6 A
Charging Indication Charging: red; Fully charged: green
12.6 v
Battery
Capacity
Rated Voltage
Weight
11000 mAh
890 g (1.96 lb)
100 w
Power
Charging Temperature
Maximum Charging Power
122.1 Wh
11.1 v
≤2 hours
5-40°C
Charging Time
Waterproof Mobile Phone Case Holder
Dimensions
Holding Range
L52 mm × W72 mm × H105 mm
68 mm-118 mm
* The speed grade is the test value and is affected by various factors such as users, temperature, depth,
water current, extensions, user's clothing and equipment, and so on.
* The normal use time is the average value of the maximum time that the user can operate the device
according to the general use (discontinuous operating) when the device is fully charged.
* Continuous use time is the average value of the maximum time that the user can operate the device
continuously at each speed when the device is fully charged.
Thruster CylinderWaterproof MotorPropeller
Front Cover Rear Cover

Names and Contents of Harmful Substances in Products
Harmful substance
DBP
Circuit
board
assembly
Plastic
(glue)
parts
Metal
parts
Power
cord
Adapter
Battery
Charging
seat
Other ac-
cessories
O
O
O
O
O
O
O
Pb
O
O
O
O
O
O
O
O
Cd
O
O
O
O
O
O
O
O
Hg
O
O
O
O
O
O
O
O
Cr6(VI)
O
O
O
O
O
O
O
O
PBB
O
O
O
O
O
O
O
O
PBDE
O
O
O
O
O
O
O
O
DIBP
O
O
O
O
O
O
O
O
DEHP
O
O
O
O
O
O
O
O
BBP
O
O
O
O
O
O
O
O O
This form is prepared according to SJ/T 11364.
O: Indicates that the content of the harmful substance in all homogeneous materials of
the component is below the limit as specified in GB/T 26572;
X: Indicates that the content of the harmful substance in at least one uniform material
of the component exceeds the limit specified in GB/T26572
Note: This product uses environmentally protection design concepts to effectively
control harmful substances. The harmful substances indicated by “X” cannot be
replaced, mainly due to technological development limitation.
Environmental Protection Service Time:
This mark refers to the time limit (ten years). Within this period, the harmful
substances contained in the electrical and electronic products will not leak or
abrupt changes under normal use. It will not cause serious pollution, bodily
injury, or damage to property.
Tips for exhaust gas recovery:
In order to better protect the earth, when users no longer need the product or the
products service life comes to the end, please comply with the national laws and
regulations on disposal of waste electrical and electronic products and hand it over to
the local manufacturers with approved qualifications for recycling.

SUBLUE Technical Support
http://service.sublue.com
The information, photos and instructions contained in this user manual are owned
by Sublue. Unauthorized reproduction and distribution are strictly prohibited. In
addition, Sublue reserves the right to change any information in this manual.
Update of this manual will not be noticed.
You may find the latest version of this user manual in the "Service Support" of
Sublue official website.
If you have any questions or suggestions about the user manual, please contact
us by the email below.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection
against harmful interference in a residential installation.This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.However, there is no guarantee that
interference will not occur in a particular installation.If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
4. Consult the dealer or an experienced radio/TV technician for help.
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