Summit OptConnect User manual

COMPLETE
CONNECT GUIDE
MANAGED WIRELESS SOLUTIONS

Thank you for choosing OptConnect for your wireless
communication needs.
Should you need help installing your new OptConnect Wireless
modem, we oer free technical support 24 hours a day, 7 days
a week, 365 days a year.
To talk to one of our connectivity experts, call the Customer
Care Center at 877-678-3343 ext. 3.
OPTCONNECT’S ONLINE
CUSTOMER PORTAL
SUMMIT PROVIDES:
Summit enables you to access your
wireless portfolio everywhere you go
and is accessible on phones, tablets,
and computers.
To access Summit for the rst time,
contact your sales representative.
Cellular Connectivity Failure
Notications
Connectivity Conrmations
Signal Strength Statuses
Reset Wireless Options
Description Fields for
Device Tracking
https://summit.optconnect.com/login

1.TABLE OF CONTENTS
TABLE OF CONTENTS
Package Contents / Device Details 2
4
7
15
10
18
12
21
6
26
28
29
25
25
Troubleshooting
Warranty Information
Customer Care
Set up Instructions
ATM Programming
Processor Phone #’s
Comm ID #’s
Simple Router
Payment Gateway
Nautilus Hyosung ATMs
Nautilus Hyosung ATMs
Hantle / Genmega ATMs
Hantle / Genmega ATMs
Triton ATMs
Triton ATMs
Payment Gateway Programming is only recommended for use with ATMs that are not
upgraded or capable of using TLS 1.2 security.
If your ATM is TLS 1.2 complaint, you should use ROUTER Programming, as the ROUTER
programming will provide a higher level of security for your ATM.

2.
CAT5 Ethernet Cable Power Supply
* Only use the 5v power supply that
was shipped with your device.
Damage resulting from use with any
other power supply voids warranty
Antenna(s)
An OptConnect Wireless modem
Modem may be a dierent model than shown.
If any of these items are missing or damaged, please contact the
OptConnect Customer Care Center at 877-678-3343 ext. 3.
Please verify your package contents.
PACKAGE CONTENTS
Status
Ethernet 1
Etherent 2
PowerR eset Ethernet 1 Ethernet 2
Cell Strength
Main
Aux
LTE
Cell Mode
PACKAGE CONTENTS

3.
Power
Reset
Ethernet Port 1
Ethernet Port 2
Auxiliary/
Diversity Antenna
Connection
Main Antenna
Connection
Status Light
Ethernet 1
Ethernet 2
Cell Mode
Signal Strength
DEVICE DETAILS
DEVICE DETAILS
Power: If connections are all secure, the unit will power up with an orange
status light that will soon change to green. The unit is getting proper power once
the status light turns to green and starts to blink.
Reset: Resetting a unit should only be performed when instructed by an
OptConnect Customer Care Associate. Resetting the device will remove necessary
routing tables, rendering the device inoperable if done without a Customer Care
Associate on the phone.
Antenna Connections: Proper installation of your OptConnect unit
requires that both antenna(s) be used (if 2 are provided). Antenna(s) should be
placed outside of any metal enclosures, 6-8” apart, and standing vertically, while
magnetically connected to a metal base when possible.
Cell Mode: The unit has lights indicating the cellular connection mode.
Those lights are labeled as A, B, and C. Each light represents the type of cellular
connection network. Light A represents 4G connectivity. Light B represents 3G
connectivity, and Light C represents 1X connectivity. The illuminated Cell Mode
light(s) indicate the unit is connected to the lights corresponding network.
Cell On: The cell on light is located next to the signal strength in place of the cell
mode lights. The cell on light will be solid or blinking once the unit is connected
to a cellular network. If this light does not illuminate, please contact OptConnect
Customer Care at 877-678-3343 ext. 3.

4.
SET UP INSTRUCTIONS
1.
3.
2.
4.
SET UP INSTRUCTIONS
TWIST AND LOCK POWER SUPPLY INTO PLACE,
SECURELY ATTACH ANTENNAS
INSERT PHONE LINE/ETHERNET CABLE
* Always connect both antenna leads
or dual 4G antennas.
* CAT 5e or higher Patch Cable can
be up to 300’ from your device.

5.
3.
Once the Cell Mode and Signal Strength
lights are solid, your OptConnect unit is
ready to be used.
The Cell Mode and Signal Strength lights
will ash during use or while data is
being transmitted through the unit. If
lights are not ashing while in use or
are not green, please see the reference
chart below to understand what the
lights are indicating.
*Initial connections with the cellular network may take up to 5 minutes.
4.
SET UP INSTRUCTIONS
VERIFY STATUS LIGHTS
USING YOUR DEVICE IN NON-ATM ENVIRONMENT
(Kiosk, Digital Sign, etc. | For ATMs turn the page)
Upon proper installation, the OptConnect unit is designed to
provide a network connection, automatically allowing attached
hardware (such as a Kiosk, Smart-Safe, Digital Sign, etc.) to
communicate through the internet connection provided by the
OptConnect unit. If specic routing rules are required, please call
the OptConnect Customer Care Center at 877-678-3343 ext. 3.
Green Flashing
Orange Flashing
Orange Constant
Red Constant
Green Constant
Slow Green Flashing
Fast Green Flashing
Status is good. Ready for transactions.
Processing boot-up sequence.
Call the OptConnect Customer Care Center.
Conrm power cord is locked into place.
Call the OptConnect Customer Care Center.
Status is good. Ready for transactions.
Connecting with carrier or transmitting data.
Call the OptConnect Customer Care Center.
*STATUS LIGHTS
CELL MODE AND SIGNAL STRENGTH LIGHTS
Red Constant Call the OptConnect Customer Care Center.

6. ATM PROGRAMMING
ATM PROGRAMMING
An OptConnect unit accepts and routes data by using 2 dierent methods (Router
vs. Payment Gateway). To maintain the highest security standards, OptConnect
highly recommends that the ATM be programmed to use the wireless device as
a ROUTER, allowing the ATM to house and perform the security encryption of the
ATM transaction.
OptConnect as a Router:
This is OptConnect’s preferred and strongly recommended programming method
and is the most secure way of routing trac. In Router mode, the OptConnect
unit simply directs trac from attached equipment to a remote host. The
attached equipment is programmed with the required routing settings, performs
the SSL/TLS encryption and decryption, and passes transactional data through the
cellular network provided by the OptConnect unit to the remote host.
In router mode, the OptConnect unit does not participate in the interception,
routing, or the encryption of data required for SSL/TLS, and merely acts as a
method by which the attached equipment can connect to a wireless network. It
is important to note that while using the OptConnect as a router, the equipment
software application must remain up-to-date (according to industry standards) in
order to facilitate the SSL/TLS encryption.
Note: TID Capture cannot be provided with this programming method as the data
containing this information is already encrypted by the ATM as the transaction is sent
to the router for transmission.
OptConnect as a Payment Gateway:
This is not OptConnect’s recommended programming method as it is not as
secure, but we do provide instructions if you choose to congure your device as
a payment gateway. This method of use allows the device to participate in the
interception, routing, and security encryption of data provided by the attached
ATM. The OptConnect receives unencrypted data from the attached equipment,
determines remote host protocols and routing rules, establishes an SSL/TLS
session, encrypts and decrypts data, converts data to original protocols, and
returns the data to the attached equipment.
While note recommended, these are the benets of using the OptConnect
device as a Payment Gateway:
• SSL/TLS encryption facilitated by the OptConnect unit
• SSL/TLS encryption is remotely managed and updated as needed by
OptConnect (as per industry requirements)
• Captures the terminal ID making it available for viewing in the OptConnect
Summit dashboard.
• Higher level troubleshooting and fault triaging with OptConnect Customer
Care. An OptConnect Customer Care Associate has limited access to the
trac of encrypted data and can nd faults in routing rules or terminal
communication settings easily and quickly. Many customers have learned to
depend on our ability to quickly and eectively triage cellular and/or terminal
programming faults.

7.
***ATM IS PERFORMING SSL/TLS ENCRYPTION***
NAUTILUS HYOSUNG ATMS
ROUTER
NAUTILUS HYOSUNG ATMS
Customer Setup >
Select Processor >
Communication >
Select TCP/IP
-1(X) Cancel to Return-
TCP/IP Type:
SSL: Enable
Version: TLS 1.2
SSL CERT: Disable*
-2(x) Cancel to Return-
Customer Setup >
*Standard 3 Options >
Status Monitoring: Enable
Comm Header: Enable
Comm ID: Refer to Page 25
CRC: Disabled
-2(X) Cancel to Return-
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
Visa Framed
Standard
Visa Framed
Standard
Visa Framed
Visa Framed
Standard
Standard
Standard
Visa Framed
Standard
Visa Framed
Standard
PROCESSOR TCP/IP TYPE
*Please verify with processor if set up
on STD1 or STD3
*If your processor has issued, and
you have loaded a specic terminal
certicate on the ATM, then this
option should be ENABLED

8.
NAUTILUS HYOSUNG ATMS
ROUTER
System Setup >
Terminal IP >
DHCP: Disabled*
IP Address: 192.168.1.91
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.90
DNS: 8.8.8.8 or 8.8.4.4
-2(X) Cancel to Return-
Host Setup >
Host Address >
Address 1&2:
NAUTILUS HYOSUNG ATMS
Unless otherwise specied by your processor, all URLs should be entered in lower case
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
pos.tnsi.com
atm.columbusdata.net
asaiatmssl.asaiatm.com
atmssl.dnsatm.com
emv.sibisystems.com
pos.tnsi.com
sslgb.1stiso.com
*tls1.itssystems.com or tls2.itsystems.com
eftdebitatm.fns.com
tls1.nrttech.com
atm.planetpayment.net
atm1.switchcommerce.net
tptrans.lynksystems.com
PROCESSOR URL
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.
*If your ATM will not be setup for
RMS RECEIVE, you can use DHCP
ENABLED

9.
NAUTILUS HYOSUNG ATMS
ROUTER
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
*777
443
8007
5306
1440
6661
NAUTILUS HYOSUNG ATMS
You are now ready to initialize your ATM. Once booted, perform a
balance inquiry. If this transaction fails, verify your programming
as outlined in the previous steps. If programming is correct,
please call the OptConnect Customer Care Center at 877-678-
3343 ext. 3 for assistance.
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
5550
6965
30000
8002
9057 or 9056
5166
8440
PROCESSOR PORT
Host Port 1&2:
*Host Setup >
Routing ID: Refer to page 25
*STD1 only
-1(x) Cancel to Return-
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.
* For FirstISO
= SSL Length
without
( W / O ) E T X
with Routing
ID: FSTISO
in the Host
Setting

10.
***ATM IS FACILITATING SSL/TLS ENCRYPTION***
HANTLE/GENMEGA ATMS
ROUTER
HANTLE/GENMEGA ATMS
Customer Setup >
Change Processor >
Communication Type: SSL Pass Through
SSL >
Version: TLS 1.2
Certication: Disabled
-1(x) Cancel to Return-
**Standard 3 Option >
Comm Header: Enable
Status Monitoring: Enable
Use 12 Sequence Number: Disabled
Use TCP/IP CRC: Disabled
-3(x) Cancel to Return-
System Setup>
Device Setup >
ATM TCPIP Setup >
Set TC/IP Mode: Static
IP Address: 192.168.1.91
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.90
Change DNS Server>
Change DNS Server #1: 8.8.8.8
Change DNS Server #2: 8.8.4.4
-3(x) Cancel to Return-
Host Setup>
Host IP Address >
Change Host IP 1&2: enter Host URL
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
pos.tnsi.com
atm.columbusdata.net
asaiatmssl.asaiatm.com
atmssl.dnsatm.com
emv.sibisystems.com
PROCESSOR URL
**Please verify with processor if
set up on STD1 or STD3
* For PAI = SSL Length with ETX
Unless otherwise specied by your processor, all URLs should be entered in lower case

11.
HANTLE/GENMEGA ATMS
ROUTER
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
eftdebitatm.fns.com
tls1.nrttech.com
atm.planetpayment.net
atm1.switchcommerce.net
tptrans.lynksystems.com
-1(x) Cancel to Return-
Host Setup >
Routing ID: Refer to Page 25
Check F7 - MAC Verication and make sure this is Disabled
-2(x) Cancel to Return-
You are now ready to initialize your ATM. Once booted, perform a balance inquiry.
If this transaction fails, verify your programming as outlined in the previous steps.
If programming is correct, please call the OptConnect Customer Care Center at
877-678-3343 ext. 3 for assistance.
Change Host Port 1&2:
PROCESSOR URL
HANTLE/GENMEGA ATMS
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
PROCESSOR HOST PORT
5550
6965
30000
8002
9057 or 9056
5166
8440
*777
443
8007
5306
1440
6661
1st ISO / First Data / Core Data sslgb.1stiso.com
Elan/Genpass pos.tnsi.com
*tls1.itssystems.com or tls2.itsystems.com *Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.

12.
***ATM IS FACILITATING SSL/TLS ENCRYPTION***
TRITON ATMS
ROUTER
TRITON ATMS
6. Congure Terminal >
6. Communication >
8. Communication Protocol: TCPIP
-Select Enter to save changes-
6. Congure Terminal >
6. Communication >
9. Communication Message Format
-Select Enter to save changes-
6. Congure Terminal >
6. Communication >
3. Permanent TCP/IP Connection: Uncheck
4. Comm Header: Enable
5. Routing / Comm ID: (see page 25)
-Select Enter to save changes-
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
PROCESSOR MESSAGE FORMAT
TDL
TDL TCP/IP NO CRC
TDL TCP/IP NO CRC
TDL TCP/IP NO CRC
TDL
TDL
TDL TCP/IP NO CRC
TDL TCP/IP NO CRC
TDL
TDL
TDL
TDL
TDL TCP/IP NO CRC

13.
TRITON ATMS
ROUTER
6. Congure Terminal >
6. Communication >
F4. SSL Enable: Check**
** Check tsocketx.ocx version. Must be TLS 1.2 Compliant
8. Terminal Status
> 4 Conguration Summary
tsocketx.ocx le must be 3.x.x.2 or higher
Lower version requires ATM software update
-Select Enter to save changes-
6. Congure Terminal >
6. Communication >
1. Host IP Address:
-Select Enter to save changes-
6. Congure Terminal >
6. Communication
2. Host IP Port: enter HOST PORT 1 & 2
TRITON ATMS
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
pos.tnsi.com
atm.columbusdata.net
asaiatmssl.asaiatm.com
atmssl.dnsatm.com
emv.sibisystems.com
pos.tnsi.com
sslgb.1stiso.com
*tls1.itssystems.com or tls2.itsystems.com
eftdebitatm.fns.com
tls1.nrttech.com
atm.planetpayment.net
atm1.switchcommerce.net
tptrans.lynksystems.com
PROCESSOR URL
Unless otherwise specied by your processor, all URLs should be entered in lower case
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.
Important: SSL must be
checked before entering
the host URL Name.

14.
TRITON ATMS
ROUTER
-Select Enter to save changes -
2. Diagnostics >
7. Modem/Ethernet >
6. Congure Ethernet Settings:
5. System Parameters >
5. Restart the Terminal >
Press “Enter” to restart
You are now ready to initialize your ATM. Once booted, perform a
balance inquiry. If this transaction fails, verify your programming
as outlined in the previous steps. If programming is correct,
please call the OptConnect Customer Care Center at 877-678-
3343 ext. 3 for assistance.
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
5550
6965
30000
8002
9057 or 9056
5167
8440
*777
443
8007
5306
1440
6661
PROCESSOR PORT
6. Enable DHCP
1. IP Address
2. Subnet Mask
3. Default Gateway
4. Primary DNS
Uncheck
192.168.1.91
255.255.255.0
192.168.1.90
8.8.8.8
CONFIGURE ETHERNET SETTINGS
TRITON ATMS
*Verify with
the processor,
which URL
AND PORT
is to be used
with the ATM.

15.
Customer Setup >
Select Processor >
Communication>
*See Pg. 25 for the correct Telephone Numbers. Only Use the telephone numbers printed in this
guide with an Optconnect Router.
Select TCP/IP
- 1(X) Cancel to Return-
Select TCP/IP Type:
NAUTILUS HYOSUNG ATMS
PAYMENT GATEWAY
SET ATM COMMUNICATION TYPE: TCP/IP
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Visa Framed
Standard
Visa Framed
Standard
Visa Framed
Visa Framed
Standard
Standard
TCP/IP TYPE
NAUTILUS HYOSUNG ATMS
Once the physical installation is complete, the “Status” light is
ashing green, and the “Cell Mode” and Signal Strength lights are
solid green, enter the ATMs Operator menu using your master
password.
If your ATM menus appear dierently than described in this
guide, please call the OptConnect Customer Care Center at 877-
678-3343 ext. 3.
* Payment Gateway cannot be used with Optconnect mylo, neo, neo2 or solo routers
Nautilus Hyosung ATMs capable of TCP/IP communication
include: 1500SE,1800CE/SE, 2700CE/T, 5000CE, MM5300CE/XP,
MM5100T, HALO, HALO II, 4000W, FORCE
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
Visa Framed
Standard (SSL Enabled)
Visa Framed
Standard
Metavante / PAI / FIS Standard

16. NAUTILUS HYOSUNG ATMS
SSL: Disabled
-2(x) Cancel to Return-
Customer Setup>
*Standard 3 Options >
Status Monitoring: Enable
Comm Header: Enable
Comm ID: (refer to page 25)
CRC EN/Disable: Disable
-2(x) Cancel to Return-
Wireless TCP/IP communication requires dening two dierent
sets of parameters. Communication between the ATM and the
Wireless modem is regulated by the parameters dened in System
Setup. Communication between the wireless modem and the Host
Processor is regulated by parameters dened in Host Setup.
NAUTILUS HYOSUNG ATMS
PAYMENT GATEWAY
DHCP
IP Address
Subnet Mask
Default Gateway
DNS
Disable
192.168.1.91
255.255.255.0
192.168.1.90
8.8.8.8 or 8.8.4.4
TERMINAL IP
System Setup >
Terminal IP:
-2(X) Cancel to Return-
DEFINE TCP/IP PARAMETERS FOR ATM
*Please verify with processor
if set up on STD1 or STD3

17.
You are now ready to initialize your ATM. Once in service,
perform a balance inquiry. If this transaction fails, verify your
setup in the previous steps. If you are still unable to perform a
successful balance inquiry, call the OptConnect Customer Care
Center at 877-678-3343 ext. 3 for assistance.
Host Setup >
Host Address >
URL En/Disable: Disable
Host Address 1 & 2 :
192.168.1.90
Host Port: 1&2:
*Host Setup >
Routing ID: Refer to page 25
DEFINE TCP/IP PARAMETERS FOR HOST PROCESSOR
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
7004 7004
7006 7006
451 451
561 561
446 446
5166 5166 or 5167
8440 8440
888 888
450 450
7008 7008
5306 5306
7003 7003
6661 6661
PROCESSOR HOST PORT 1 HOST PORT 2
NAUTILUS HYOSUNG ATMS
NAUTILUS HYOSUNG ATMS
PAYMENT GATEWAY
*STD1 only
-1(x) Cancel to Return-

18.
Customer Setup >
Change Processor >
Communication Options:
SET ATM COMMUNICATION TYPE: TCP/IP
Cardtronics
Columbus Data
Data Stream (ASAI)
DNA (Money Tree)
EFX
Elan/Genpass
1st ISO / First Data / Core Data
ITS Systems Integrators Co Inc
Metavante / PAI / FIS
NRT/TNS
Planet Payment
Switch Commerce
Worldpay / RBS Lynk
Visa Framed
Standard
Visa Framed
Standard
Visa Framed
Visa Framed
Standard
Standard
Standard
Visa Framed
Standard (SSL Enabled)
Visa Framed
Standard
TCP/IP TYPE
Once the physical installation is complete,
the “Status” light is ashing green, and
the “Cell Mode” and Signal Strength lights
are solid green, enter the ATM’s Operator
Menu using your master password.
If your ATM menus appear dierently
than described in this guide please call the
OptConnect Customer Care Center at 877-
678-3343 ext. 3 for further assistance.
Hantle/Genmega ATMs capable of TCP/IP communication include:
1700W, C4000, 4000T, X4000, G1900, G2500, GT3000, ONYX,
ONYX-W, GT5000, C6000
THEN PRESS ENTER
HANTLE/GENMEGA ATMS
PAYMENT GATEWAY
HANTLE/GENMEGA ATMS