Suncti S01 User manual

User Manual
S01
IP Phone
Version 1.0

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CONTENT
1 INTRODUCTION...................................................ERROR! BOOKMARK NOT DEFINED.
2 INSTALLATION.....................................................ERROR! BOOKMARK NOT DEFINED.
2.1 Installation .................................................................................. Error! Bookmark not defined.
2.2 Connection diagrams............................................................... Error! Bookmark not defined.
2.3 Package....................................................................................... Error! Bookmark not defined.
2.4 Key introduction........................................................................ Error! Bookmark not defined.
3 PRODUCT OVERVIEW..................................................................................................... 7
3.1 Software Features.......................................................................................................................7
3.2 Hardware Specifications...........................................................................................................8
4 BASIC OPERATIONS........................................................................................................ 9
4.1 Dialing and Making Calls ..........................................................................................................9
4.1.1 Dialing General PSTN Phone or Extension. .............................................................9
4.1.2 IP to IP Calling..................................................................................................................9
4.2 Answering Calls........................................................................................................................10
4.4 Call Hold......................................................................................................................................10
4.5 Call Transfer...............................................................................................................................10
4.6 Three-Way Calling.....................................................................................................................11
5 KEYPAD CONFIGURATION............................ERROR! BOOKMARK NOT DEFINED.2
5.1 Keypad CONFIGURATION....................................................... Error! Bookmark not defined.
5.1 Speed dial memory key setting................................... Error! Bookmark not defined.2
5.2 Screen display setting ................................................. Error! Bookmark not defined.2
5.3 Volume setting ............................................................... Error! Bookmark not defined.2
5.4 Greeting message setting ........................................... Error! Bookmark not defined.3
5.5 Language setting .......................................................... Error! Bookmark not defined.3
5.6 SIP setting ....................................................................... Error! Bookmark not defined.3
5.7 Network setting ............................................................. Error! Bookmark not defined.4
5.8 Ring type setting ........................................................... Error! Bookmark not defined.5
5.9 Check caller record .................................................... Error! Bookmark not defined.6
5.9.1 Voice Record.............................................................................................................16
5.9.2 User record................................................................................................................16
6.0 WEB CONFIGURATION.............................................................................................. 17
6.1 Physical Connection................................................................................................................17
6.2 Preparation for Web Configuration......................................................................................17
6.3 User verification........................................................................................................................19
6.4 Current State..............................................................................................................................19
6.5 Network Configuration ............................................................................................................20
6.5.1 WAN Configuration ...................................................................................................20
6.5.2 LAN Configuration.....................................................................................................22
6.6 VOIP Configuration...................................................................................................................23
6.6.1 SIP 1 Configuration.................................................... Error! Bookmark not defined.
6.7 Advance.......................................................................................................................................25
6.7.2 NAT Configuration.........................................................................................................25
6.7.3 NAT Service Configuration..........................................................................................26
6.7.4 Firewall.............................................................................................................................27
6.7.5 QOS 802.1p Configuration ..........................................................................................28
6.7.6 Advance SIP Configuration.........................................................................................29
6.7.6.1 SIP STUN Configuration .................................................................................29

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6.7.6.2Public Backup Server Configuration..............................................................30
6.7.6.3Private Server(SIP2) Configuration.................................................................30
6.7.7 Digital Map Configuration............................................................................................30
6.7.8 Call Service Configuration..........................................................................................31
6.7.9 MMI Filter .........................................................................................................................35
6.7.10 DSP Configuration ......................................................................................................35
6.8 Dial Peer......................................................................................................................................36
6.9 Config Manage (Save and Clear configuration)................................................................38
6.10 Firmware Upgrade..................................................................................................................39
6.10.1 Web Update...................................................................................................................39
6.10.2 FTP or TFTP Update....................................................................................................40
6.11 System Manage.......................................................................................................................42
6.11.1 Account Manage (maximum 5 accounts ).............................................................42
6.11.2 Phone Book Configuration........................................................................................44
6.11.3 Syslog Configuration..................................................................................................45
6.11.4 Time Set .........................................................................................................................45
6.11.5 System Reboot.............................................................................................................46
7 DEFAULT FACTORY SETTING.................................................................................. 47
8 TELNET SETTING ........................................................................................................ 48
8.1 Config Procedure......................................................................................................................48
8.2 Telnet Basic Introduction........................................................................................................48
8.2.1 Basic Structure...............................................................................................................48
8.2.2 Basic Command.............................................................................................................48
8.3 Global Command......................................................................................................................49
8.4 Net Configuration......................................................................................................................50
8.4.1 LAN interface Settings.................................................................................................50
8.4.2 WAN Interface Settings................................................................................................50
8.5 Net Service..................................................................................................................................50
8.6 Port Settings ..............................................................................................................................51
8.7 SIP Settings................................................................................................................................51
8.8 User Management..................................................................................................................51
8.9 Debug (Level 0~7)..................................................................................................................52
8.10 Show System Running Info. ................................................................................................52
8.11 Logout........................................................................................................................................53
8.12 Tracert Trace Network Path Info. .....................................................................................53
8.13 Update........................................................................................................................................53
8.14 Upload Configure File............................................................................................................53
8.15 Download Configure to Flash......................................................................................53
8.16 Password..................................................................................................................................53
8.17 Reload........................................................................................................................................53
8.18 Network Diagnosis.................................................................................................................53
8.19 Restore to Factory Default...................................................................................................54
8.20 POST Mode(safe mode) ........................................................................................................54
8.20.1 Access Post Mode Process......................................................................................54
8.20.2 Post Mode Clear........................................................................................................54
8.20.3 Post Mode FTP Update Firmware............................................................................55

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1 Introduction
Welcome to select our IP Phone and thanks for your trust and support to our company. We sincerely hope
you can enjoy the convenience and capabilities brought forward by our products.
IP Phone provides all the features and functionalities of conventional phone and more. Our IP phone
guarantees rich function and superb voice quality at mass-affordable price, which is fully compatible with
SIP industry standard and able to interoperate with most SIP compliant devices and software on the
market.
This manual provides the information on basic operations and functions for IP Phone, which would assist
users the fast access to learn basic functions and be familiar with operating these functions.
△
!CAUTION
Although the adapter of IP Phone is compliant with UL standard, please do not attempt to use other
difference power adapter or cut off power supply during configuration or updating phone. Using
other power adapter may damage IP phone and will void the manufacturer warranty.

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2 Installation
2.1 Installation
a) Insert handset cord into the handset jack and the other end to the left jack of IP Phone
b) Insert the power adapter’s plug into the phone Power jack and the 2-prong plug end of which into
grounded power outlet
c) Connect one end of the network cable to the WAN port, which is indicated as , the other end to
the internet.
d) If need to set up small LAN network, find the network cable in the box and connect it between LAN
port, which is indicated as and your PC (PC is not required to set up for making a call)
2.2 Typical Product network connecting Diagrams
IP PHONE
IP PHONE

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2.3 package
Unpacking the package of IP Phone and please clearly check the box contents according to below packing
list .If you find any contents missing or damaged, contact the place of purchase.
Components Packing List
Components Quantity
Main Unit 1 Unit
Handset 1 PCS
Cord 1 PCS
Adapter 1 PCS
RJ45 network cable 1 PCS
User Manual 1 Volume
IP Phone are designed to look alike conventional phones, the following photo shows a broad overview of
the IP Phone.
2.4 Key introduction
There are 34 keys on the phone. Definitions of each is stated as below
Key Button Mode Definitions
In the dial-up mode Decimal digit number 0-90 -9
In the keypad
configure mode
Rapid first press display the digit number 0-9,rapid
second press display the English character or others
In the dial-up mode As one part of phone number when call out
In the call hold mode Ready to call a third party’s number to make
three-way (or conference) calling
*
In the keypad
configure mode
Equal to the dots notation when input IP address
Ex. 192.168.10.202
# In the dial-up mode As one part of phone number if “#” is the first
dialed number, otherwise as the ending symbol to
end up dialing
MENU In the IDLE mode Enter menu mode and display the tree menu system
Callers In the IDLE mode Check the Income/Outgoing/Missed calls record
Flexible Function Key

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Key Button Mode Definitions
Three flexible
Function Keys
In the IDLE mode or
In the keypad
configure mode
Select the relevant function on the LCD
HOLD In the keypad
configure mode
Temporarily hold the active call
Transfer In the keypad
configure mode
Transfer the active call to another party
REDIAL In the dial-up mode Redial the number last dialed
In the IDLE mode Enter hands-free mode
In the keypad
configure mode
Go back to previous menu item/ Go down to lower
menu items
UP/Down
In the idle mode Continuous thrice press display assigned WAN Port
IP, gateway’s IP and the phone number registered
on public server
Left/Right In the keypad
configure mode
Choose the item on the menu
MUTE In the dial-up mode Mute an active call;
Memory Key
1~4
In the IDLE mode Show the corresponding recorded phone NO.
Rls In any mode Exit to the default idle mode
Directory In the IDLE mode Access to phone book.
Hand free In the IDLE mode Enable Hand free function
In the IDLE mode Adjust the dialing ring volume
In the hand free mode Adjust the hand free volume
In the dial up mode Adjust the handset volume

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3 Product Overview
S01 IP Phone is a next generation IP network telephone based on industry open
standard SIP (Session Initiation Protocol).S01 series IP Phone offer customer superb
sound quality and rich functionalities at mass-affordable price.
3.1 Software Features
zSupport two modes: Bridge and Router (NAT&NAPT)
zNetwork Protocols: TCP/UDP/IP,ICMP,HTTP,DHCP Client （WAN
Interface）,DHCP Server（LAN Interface）,DNS Client, DNS Relay, SNTP, PPPoE,
FTP,TFTP
zVOIP Protocols: Support H323 (V4)&SIP (RFC3261, RFC3262, RFC3264,
RFC3265) synchronously
zVoice Codecs: G.711（A-law/U-law）,G.723.1(High/low),G.729
zNAT transversal: Support STUN client, etc. Can modify SIP register port, HTTP
server port, Telnet server port and RTP port
zSupport two SIP server synchronously：Can register two different SIP server, and
can make a call by either proxy
zSupport standard voice features such as numeric Caller ID Display, Call Waiting,
Hold, Transfer, Do-Not-disturb, Forward, in-band and out-of-band DTMF, Hotline
(off-hook autodial), auto answer, ban outgoing
zFull duplex hand free speakerphone, redial, call log, volume control, voice record
with indicator
zSupport standard encryption and authentication (DIGEST using MD5, MD5-sess)
zSupport Silence Suppression, VAD (Voice Activity Detection), CNG (Comfort
Noise Generation), Line Echo Cancellation (G.168), and AGC (Automatic Gain
Control)
zProvide easy configuration thru manual operation (phone keypad, Web interface
and Telenet) or automated centralized configuration file via TFTP or HTTP
zSupport firmware upgrade via TFTP/FTP and HTTP
zSupport syslog, can send event of phone to syslog server

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3.2 Hardware Specifications
The below table describes the hardware specifications of S01 Phone
Item S01
Power Adapter Input: 100-240VAC 50~60Hz
Output: +5VDC, 1200mA
CPU Infineon PSB21553 150MHz
WAN 10/100Base T RJ-45 for LANPort
LAN 10/100Base T RJ-45 for PC
Power Consumption Idle:1.4W / Active:1.8W
LCD size 3 inch (74×28mm)
Operating Temperature 0～40℃(32°～104℉)
Storage Temperature -10°～60(14°～140℉)
Relative Humidity 10～65% (Non-condensing)
Dimension (W×H×D) 11.6× 8× 3 inch (29.5×20.5×7.5cm)
Weight (packaging
included)
2.07 lb. (0.94kg)
Certification CE / FCC Part 15 Class B

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4 Basic Operations
4. 1 Dialing and Making Calls
4.1.1Dialing General PSTN Phone or Extension.
There are three dialing modes:
1. Pick up handset or press SPEAKER button, and then enter the phone
numbers, IP phone will send out the numbers with the DTMF tones.
2. In the off hook mode or Hands-free mode, Press the REDIAL/SEND button
directly to redial the number last called. Once pressed, the last dialed number
will be displayed on the LCD with DTMF tones and an outgoing call is sent.
3. Make use of Speed dialing mode: enter PBOOK→SPEED DIAL→INPUT
INDEX submenu to input the index which correspond to the phone number you
want to dial, then the phone could automatically dial the number.
Process: PBOOKENTER—INPUT INDEX (1,2,3…) + #
4.1.2 IP to IP Calling
Making IP to IP calling is nearly same as dialing general PSTN Phone, there are
three ways to set IP phone number and domain (more details please refer to 5.2.4)
1. “Peer to Peer” calling mode: direct make calls and no need to set phone
number thru proxy server (user could refer to Dial peer setting on web
configuration charter).The phone should be operated under following
condition (satisfy one option)
zRequirement 1 both two phones are assigned the public IP address
individually
zRequirement 2 both two phones using private IP address should be on
the same LAN.
2. Dialing the IP number configured by public agency, both two phones should
be already registered on the public server.
3. Dialing the IP number configured by private agency, both two phones
should be already registered on the private server.
Examples:
To dial a number on the proxy, such as 1001, simply pick up handset or press
speakerphone, dial 1001 and then press the REDIAL/SEND button.
To dial a PSTN number such as 62281486, you might need to enter in some prefix
number followed by the phone number. Please check with your VoIP service provider
to get the information. If your phone is assigned with a PSTN-like number such as
62281493, most likely you just follow the rule to dial 62281486 as if you were calling
from a regular analog phone, followed by pressing the REDIAL/SEND button.

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Example 1
If A dial number 187 , A can talk with B . If B dial number 155 , B can talk with A
4.2 Answering Calls
There are three ways to receive incoming calls:
zPick up handset to receive incoming calls
zPress the SPEAKER button to receive incoming calls
zStart-up the voice message function to record the incoming calls, afterwards
listen to voice messages thru phone audio play .
Operations: Enter REC→RECEIVED→NEW→UP OR DOWN to the LIST NO
submenu (maximum is 3 message) 。
Precondition : must enable in Advance /Call service
Note: User can switch from a hands-free call to handset by picking up the handset. To
switch from a handset call to a hands-free call, press hands-free button, and then
hang up the handset.
4.3 Call Hold
Pressing the HOLD button during current conversation enables you put an active
calling on hold temporarily while a second call is answered or made, press this button
again will go back to the previous call.
Precondition : must enable in Advance /Call service
4.4 Call Transfer
Press the TRANSFER button enables users could transfer an incoming call to the
third party’s number. When user A and user B both sides are on conversation,

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Users A press <TRANSFER > button ,and then dial the thid party user C . User
A will hand up . User C ring , User B is on Hold state. User C pick
up ,and talk with user B .
Precondition : must enable in Advance /Call service
Process: Transfer button + the third party number
Example:A is talking with B , A press <Transfer> button and dial C number. A line
break, then B will talk with C.
4.5 Three-Way Calling
S01 IP phone support three-way (or conference) Calling. That is users could talk to
more than one person (up to two) at the same time.
Process: press HOLD button →Dial third party’s number->put through→press HOLD
button again →Press * button
Once the three-way initiator concludes the three-way calling, the other two sides can
not continue the conversation call and hand up automatically.
Example: A are talking with B. A press HOLD button for holding B line , and dial the
third party`s number , so A will talk with C . A press HOLD button again for holding C
line , A dial * , make three-way (or conference) calling successfully.
Pro-condition: enable the three functions as below picture.
Note:
The function 4.4 & 4.5 & 4.6 could be started or closed thru system setting, so
when you need to use above three functions please make sure of opening these
functions.

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5 keypad configuration
Hereinabove the manual has defined the keypad function. It is easy to config IP phone thru the keypads.
Get the assigned WAN Port IP, gateway’s IP and the phone number registered on public server:
Press the Down Key for three times. It will display the WAN Port IP, gateway’s IP and the phone
number registered on public server
5.1 Speed Dial Memory Key setting
5.1.1 Set Speed Dial Memory Key
¾press Menu Key in Idle mode:
¾LCD displays 01 Memory Key
¾Select Choose a Memory Key
¾Choose one from Memory 1 ~ Memory 4
¾Enter the phone number you want to speed dial
¾Select Save
¾Finished.
5.1.2 Dial Speed Dial Memory Key
¾Press Memory 1~4 key in idle mode
¾Press Hand free or pick up the handset
Notice: The key cover can be moved. You can write what you want on the prepared paper in the
inner box.
5.2 Screen display setting
¾Pressing Menu Key in Idle mode
¾Press the Down Key .
¾The LCD displays 02 Screen Setting
5.2.1 Letter contrast setting
¾Select Enter. The LCD displays 01 Contrast
¾Adjust the letter contrast by pressing Left Key or Right Key
¾Select Save
¾Finished.
5.2.2 Brightness setting
¾Select Enter
¾Press the Down Key . The LCD displays 02Brightness
¾Select ■Off, ■Low, ■High of the brightness by pressing Left Key or Right Key
¾Select Save
¾Finished.
5.3 Volume Setting
¾Pressing Menu Key in Idle mode
¾Press the Down Key twice. The LCD displays 03 Volume Setting

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5.3.1 Ringer Volume Setting
¾Select Enter. The LCD displays 01 Ringer Volume
¾Adjust the ringer volume by pressing Left Key or Right Key
¾Select Save
¾Finished.
5.3.2 Call Part Volume
¾Select Enter. The LCD displays 01 Call Party Volume
¾Adjust the call party volume by pressing Left Key or Right Key
¾Select Save
¾Finished.
5.4 Greeting Message Setting
¾Pressing Menu Key in Idle mode
¾Press the Down Key three times. The LCD displays 04 Greeting Message
¾Select Edit
¾Enter the greeting message with the Number Key and Letter Key ( The LCD displays number
while pressing Number Key 0 ~ 9 once and displays the Lowcase letter /
Capital letter while pressing twice. The *stands for full stop or comma. #
stands for space.
¾Select Save
¾Finished
5.5 Language Setting
¾Pressing Menu Key in Idle mode
¾Press the Down Key four times. The LCD displays 05 Language
Notice: The phone only support English at present. It will support more than one language in the
future.
5.6 SIP Setting
¾Pressing Menu Key in Idle mode
¾Press the Down Key five times. The LCD displays 06 SIP Setting
5.6.1 SIP server setting
¾Select Enter. The LCD display 01 SIP 1
zSIP 1 setting
¾Select Enter. The LCD display 01 SIP 1 Server
¾Select Edit. Enter the IP domain/ IP address.
¾Select Save
¾Finished.
zSIP Number Setting
¾Return to 01 SIP 1

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¾Press the Down Key once. The LCD displays 02 SIP 1 Number
¾Select Edit. Enter the SIP 1 Number
¾Select Save
¾Finished.
zSIP Account Setting
¾Return to 01 SIP 1
¾Press the Down Key twice. The LCD displays 03 SIP 1 Account
¾Select Edit. Enter the SIP 1 Account
¾Select Save
¾Finished.
zSIP Password Setting
¾Return to 01 SIP 1
¾Press the Down Key for three times. The LCD displays 04 SIP 1 Password
¾Select Edit with Flexible Function Key. Enter the SIP 1
Password
¾Select Save
¾Finished.
zRegister Setting
¾Return to 01 SIP
¾Press the Down Key for four times. The LCD displays 04 SIP 1 Register
¾Press Left Key or Right Key to select □ON / □OFF
¾Select Save
¾Finished.
SIP 1 Account Setting finished.
SIP 2 Account Setting is the same as SIP 1 Account Setting
(Notice: You can select the SIP account by pressing SIP with Flexible
Function Key when the phone is registered two SIP account.)
5.7 Network Setting
¾Pressing Menu Key in Idle mode
¾Press the Down Key for six times. The LCD displays 07 Network Setting
zNet Mode Setting
¾Select Enter. The LCD displays 01 Net Mode
¾Press Left Key or Right Key to select □Static / □DHCP /□PPPoE
¾Select Save
¾Finished.
zStatic Setting
¾Return to 07 Network Setting.

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¾Select Enter and go into WAN port network setting.
¾Press the Down Key and go into the Static Setting.
The LCD displays 02 Static Setting
¾Select Enter the LCD displays 01 Static IP
¾Select Edit . Enter the Static IP.
¾Select Save
¾Finished.
Return to the Static IP Setting mode. The LCD displays 02 Static Setting
¾Select Enter and press
¾Select Enter . Press the Down Key twice.The LCD displays
04 Static DNS
¾Select Edit . Enter the gateway IP
¾Select Save
¾Finished.
5.7.1 PPPoE Setting
¾Return to 07 Network Setting.
¾Select Enter and go into WAN port network setting.
¾Press the Down Key twice. The LCD displays 03 PPPoE
Setting
¾Select Enter. The LCD displays 01 Account
¾Select Edit . Enter the PPPoE account. Please refer to 3.4
¾Select Save
¾Finished.
Return to 03 PPPoE Setting
¾Select Enter. Press the Down Key .The LCD displays 02
Password
¾Select Edit . Enter the PPPoE password.
¾Select Save
¾Finished.
5.8 Ring Type Setting
¾Press Menu Key in Idle mode
¾Press the Up Key . The LCD displays 08 Ring Type.
¾Press Left Key or Right Key to select the ring type.(There are 8 default ring
types).
¾Select Save
¾Finished.

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5.9 Check the Callers Record
You can check the incoming calls, outgoing calls and missed calls by
pressing Callers
5.9.1 Voice Record
Voice record while calling
¾Press Rec.
¾Press Stop to stop the record.
Notice: You can make voice record for 20 minutes.
Check the voice record
¾Press Rec. The LCD displays Receive Record
¾Select Enter
5.9.2 User Record
¾Press Rec
¾Press the Down Key
¾enter User Record →Press Rec
Notice: The record can work as User message.

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6.0 Web Configuration
6.1 Physical Connection
6.2 Preparation for Web Configuration
The IP Phone Web Configuration Menu can be accessed by the following URI:
http://Phone-IP-Address. The IP address can be set to either WAN IP address or LAN
IP address, default factory setting of WAN configuration is DHCP Client model,
default LAN IP address is “192.168.10.1”.
If connect PC with IP Phone LAN port and config to obtain IP address automatically,
you could check the default gateway IP namely LAN IP address of IP Phone. The
procedure as below
a) Access to “Property of local area connection” dialog box
b) Select “Internet Protocol (TCP/IP)”,click “Property” button
c) Setting refers to below dialog box, and then click “OK” button, PC will obtain IP
address automatically.（or set your pc static ip 192.168.10.2）

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Method1 Method2
d) Input “cmd” command on the RUN submenu under PC START, key in “ipconfig/all
on the command lines dialog box to find the default gateway IP address, which is
LAN IP address of IP Phone.

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6.3 User verification
Users are requested to make verification when config or browse the IP phone thru
web pages, users can direct login the config menu by inputting username and
password as below:
Default username and password is:
Administrator: Username: admin password: admin high level user interface
User: Username: guest Username: guest low level user interface
6.4 Current State
On this page user can gather information of each commonly-used parameter of the
phone, it is shown as the following figure:
zNetwork section: Display the current WAN, LAN configurations of the phone
zVoIP section: Display the current default signaling protocol in use，and server
parameter in use of each protocol
zPhone Number section: Display the phone number against each protocol
zThe version number and date of issue have been shown at the end of this page