Problem Troubleshooting
Solution
Lamps fail to light
1. Check source of AC power. Reset circuit breaker or replace
fuse if necessary.
2. Make sure the unit is plugged into outlet.
3. Make sure timer dial is turned to a number past 0.
One or more lamps fail to light
1. Check that lamp is installed correctly.
2. Switch unlit lamp with a lamp that lights. If the new lamp
lights and the old lamp still does not, replace old lamp.
3. If replacing lamp does not remedy problem, contact your
service representative.
Canopy fails to stay in the up or down position
Gas springs should hold the canopy fully up as well as
allow it to rest fully closed. If the canopy is left up for an
extended period of time it may creep down. This is consid-
ered normal. Keep the canopy closed when not in use.
Replace gas spring when it no longer has sufficient power
to hold the canopy up when raised.
Sunbed does not stay lit
1. Check source of AC power. Reset circuit breaker or replace
fuse if necessary.
2. Check timer system per maintenance instructions in this
guide. Contact your service representative.
2000S
Size
Weight 89
Electrical -
Voltage (AC) 120
Amperage 10
Circuit Breaker (Amps) 15
Outlet (NEMA standard) 5-15R
Main Lamps DARK TAN™ 100W
Ballasts 100W Electronic
Timer System Electro-mechanical
Max. Exposure Time 15minutes
Back-up Timer Redundant Solid-State
18 MONTH “BRONZE MEDAL”WARRANTY
Your ETS Distributor (including ETS, LLC if purchased directly), through a manufacturer’s
warranty, warrants your tanning unit to be free of structural defects in material and work-
manship, under normal use, for its lifetime. Your ETS Distributor will, at its discretion, repair
any structural defect which materially affects the performance of the tanning unit, or replace
the tanning unit.
For eighteen (18) months following the purchase date of your tanning unit, your ETS
Distributor will provide replacements for parts that prove to be defective in material or
workmanship, with the following exceptions: gas springs are warranted against manufac-
turer’s defects for a period of one (1) year; ballasts are warranted against manufacturer’s
defects for a period of six (6) months; fluorescent lamps, lamp starters and cracked or bro-
ken endcaps are warranted against manufacturer’s defects for a period of ninety (90) days;
blue and clear filter glass (for face tanners) are warranted against manufacturer’s defects for
a period of thirty (30) days; acrylics are warranted against manufacturer’s defects for a peri-
od of ninety (90) days following the purchase date of your tanning unit.
Labor costs associated with repair or replacement work covered by this warranty will be
reimbursed for repair or replacement work required to be performed for a period of thirty
(30) days following the purchase date of your tanning unit. Normal wear and tear, damage
from misuse or abuse, damage incurred in transit or damages resulting from unauthorized
repairs or modifications are not covered by this warranty. Warranty coverage does not
include cosmetic abnormalities such as scratches, nicks, dents, or other cosmetic changes
that do not materially interfere with the function of the tanning unit.
THIS 18 MONTH “BRONZE MEDAL” WARRANTY IS EXPRESSLY MADE IN LIEU OF
ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WHICH ARE HEREBY DISCLAIMED. No one has the authority to change or modify this
18 Month “Bronze Medal” Warranty in any respect. To obtain service under this 18 Month
“Bronze Medal” Warranty, contact your authorized ETS Distributor (or ETS, LLC if pur-
chased directly). Proof of purchase, including serial number, is required.
IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE AT
LAW OR IN EQUITY FOR ANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN
AMOUNT IN EXCESS OF THE PURCHASE PRICE RECEIVED, OR FOR LOSS OF USE OR
PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE PRODUCTS,
LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL, INDIRECT, SPE-
CIAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limita-
tion of incidental or consequential damages, and the above limitation or exclusion will not
apply to residents of some states. This 18 Month “Bronze Medal” Warranty gives you specific,
legal rights and you may have other rights which may vary from state to state.
All warranty service must be performed by an authorized service person using only ETS
authorized replacement parts. Use of non-authorized parts may void your warranty. All labor
charges must be authorized by your ETS Distributor prior to the start of repairs and must not
exceed the established rates and time allotment policies established by your ETS Distributor. If
your tanning unit must be returned for service, all freight charges shall be at your expense.
Contact your ETS Distributor for the authorized Service Center nearest you. This warranty is
serial number specific and only applies to tanning units purchased through an authorized ETS
Distributor. This warranty is extended to the individual or legal entity whose name appears on
the original sales document and may not be transferred to any other individual or legal entity.
This warranty is void if the tanning unit is modified in any manner from its original design.
1•800•449•3605
7445 Company Drive
Indianapolis, IN 46237-9296
To obtain warranty service contact your place of purchase. Proof of
purchase, including serial number, is required for verification.
Contact ETS, LLC only if you purchased your equipment directly.
Proudly manufactured in the U.S.A.