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INSTALL ATION and OPERATION MANUAL
5. TRANSPORT AND PACKAGING
We recommend to transport the water tank to the installation site in its packaging placed on the pallet, and
stretch foil.
During transport and installation, depending on the weight, appropriate safety equipment must be used in
accordance with Directive 2006/42/EC.
When transporting items weighing more than 30 kg, the use of pallet jack, fork truck or other hoisting devices
is a must.
6. WARRANTY
6.1. Manufacturing defects and materials guarantee
NES Ltd. expressly guarantees that the products it manufactures shall be free from defects in materials and
workmanship which can prevent from normal operation under proper and normal use, installation and
maintenance for the intended functions of the products, for a period set out in the warranty certificate of the
respective water heater model you have bought. The warranty period begins from the date indicated in the
purchase invoice. If a product or any component there of is determined to be defective in manufacture or
materials, NES Ltd. will repair or replace the defective component or product
6.2. Exclusions and Limitations of Warranty Coverage
a) The customer can claim warranty during warranty period of respective product immediately after any
defects have been determined, except for in case of noticeable defects at the moment of purchase, in which
case the customer must make the claim at the shop immediately after noticing the defect as it is provided for in
the general conditions of sale.
1) Accidents, installation on movable structures, negligence, improper care or nonconformity.
2) Failure to observe the installation, use and maintenance instructions set forth in the installation manual of
respective product.
3) Improper installation and use as well as changes, especially if they are not made by authorized after-sale
service personnel of NES Ltd.
4) Testing and operation pressures greater that values established by NES Ltd. and set forth in product
manuals, or use of water with characteristic values exceeding:
- Dissolvable salts –500 mg/l;
- Calcium carbonate –200 mg/l;
- Free carbon dioxide –50 mg/l;
- ph content –minimum 5 and maximum 12.
5) Freeze, flood, natural disasters or third party actions as well as any interventions into normal functioning
conditions of water heaters and the control of NES Ltd.
The customer as well should monitor the anticorrosion system (magnesium anodе). He should periodically
check the magnesium anode and replace it depending on the geographic location at intervals depending on the
type of water (soft of hard) of the region where the water heater is being used.
b) The warranty certificate is considered void for water heaters whose serial identification number has been
modified, removed or blurred, or cannot be expressly attested.
c) Damages in the appearance of products shall not be considered as defects except for those ones which cause
losses during operation or change technical characteristics of water heaters set forth in brochures.
d) NES Ltd. preserves the right, in case of replacement, to deliver another model of water heater in order to
fulfill approved warranty claims when the original model is not being manufactured.