SureCall Fusion2Go Max User manual

SureCall Fusion2Go™XR
OVERVIEW
QUICK SETUP GUIDE
Place the magnetic-mount antenna on the top of your vehicle toward the back
to maximize the separation from the inside antenna.
Run the cable across the car’s roof and into the car. To hide and protect the
antenna cable, carefully pull down the headliner, run cable underneath it and
push the seal back into place.
For non-magnetic vehicle body, use the adhesive option included in package.
Note: Ensure that the antenna has at least a 12-inch radius clear of obstructions
and other radiating elements, such as a radio antenna.
❶
STEP . PLACE OUTSIDE ANTENNA
Select a well-ventilated location for the booster that is away from excessive
heat, direct sunlight, and moisture. We often suggest installing beneath a seat
or within the front console.
Connect the cable from the outside antenna to the connection marked
OUTSIDE and connect the cable from inside patch antenna to the connection
marked INSIDE. Hand tighten the connections and secure any loose cable.
To Inside Patch
Antenna
To Outside
Antenna
STEP . PLACE BOOSTER AND CABLES
Identify a location for the inside antenna on or near your front dashboard that
is: (1) Within 2-3 feet of typical cell phone location, (2) At least 8 inches (20cm)
from cellular devices and (3) At least 4 inches (10cm) from metal.
Peel Velcro backing and apply to a clean dry surface in your chosen location.
STEP . INSTALL INSIDE ANTENNA
Connect the DC power cord connector to the signal booster and the adapter
end to the cigarette lighter adapter to your vehicle. Once all connections are
connected, turn the power switch on the adapter to ON. The POWER LED
will briefly flash YELLOW/RED during initialization to indicate that the signal
booster is ready for use.
Note: This booster is also compatible with an AC power adapter, SureCall part
# SC-AC-5.9V2.8A-B.
STEP . CONNECT TO POWER
BL
GUI
INSIDE
DC 5V-12V
POWER
Power Connector
Power Switch
❹❹
❸❸
❸❸
© 2024 SureCall, Inc. All rights reserved.
❹❹
❶❶
❸❸
Outside
antenna
Booster DC power
supply
Inside
patch antenna
❶❷ ❸ ❹
❷❷

Verify Your System is Working
Place a call in a location where you previously experienced poor cell
service and confirm that your phone is receiving boosted signal. To improve
performance, antenna adjustments may be needed. Review the following
potential causes:
(1) Verify the two antennas have sufficient separation/isolation from the other
and (2) at least 12 inches from other radiating elements
Note: Bars are not always a reliable measure of signal. The best way to confirm
signal coverage is the ability to place and hold a call.
Specications
Product Fusion2Go XR
Uplink Frequency (MHz) 698-716 / 776-787 / 824-849 / 1850-1915 / 1710-1755
Downlink Frequency (MHz): 728-746 / 746-757 / 869-894 / 1930-1995 / 2110-2155
Supported Standards 4G, LTE, 5G cellular standards
Maximum Gain: 50 dB
Input Impedance: 50 Ω
Gain Adjustment: 20 dB (Automatic)
Maximum Uplink Power: 29.0 dBm
DC Power: 6-15V
Noise Figure: ≤ 6 dB
VWSR: ≤ 2.0
Maximum Output Power: 1 Watt EIRP
Exterior Cable: LMR 100 / 12.5 ft
RF Connectors: FME Male (both ends)
Power Consumption: ≤ 12W
Operation Temperature: -4º to +158º F
Certification: FCC ID: RSN-FUSION2GO5G (Fusion2Go 5G)
Contains FCC ID: XPYNINAB1
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and
have your provider’s consent. Most wireless providers consent to the use of signal
boosters. Some providers may not consent to the use of this device on their network. If
you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 Inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or a
licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for
calls served by using this device.
Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
The outside antenna must not be collocated or operating with any other antenna or
booster.
Industry-best Three-Year Warranty
Thank you for your SureCall purchase. Please register your new product at
www.surecall.com/activate
For complete warranty text, including limitations and liability, see the
Fusion2Go XR user manual, available online at or www.surecall.com.
Have questions?
We have answers! Reach out to our US-based support team:
Call: 1-888-365-6283
Email: [email protected]om
Visit: www.surecall.com
48346 Milmont Drive | Fremont, California 94538 USA
SureCall Fusion2Go XR
QUICK SETUP GUIDE
Troubleshooting
Problem: Signal booster has no power
Connect the power supply to an alternate power source. Verify that the power
source is not controlled by a switch that has removed power from the outlet.
If the POWER LED on the signal booster remains OFF, contact tech support at:
1-888-365-6283 or suppor[email protected]
Problem: Following installation, signal coverage has not improved
(1) Verify that all cable connections are tightly fitted. (2) Try further separating the
antennas. (3) Verify that there is usable signal where the outside antenna is placed.
Quickly optimize your antenna separation with the ‘SureCall’
mobile app that is available in the Google Play or Apple’s
App Store
‘POWER’ LED
During initialization, the LED will briefly flash YELLOW/RED. This is part of
normal operation.
LED State Status Indication
Solid GREEN Normal Normal
Solid
YELLOW
Reduced
Performance
Indicates gain attenuation of more than 8 dB.
Increased antenna separation is recommended. Adjust
the location of your outside and/or inside antenna to
maximize the distance between them.
Solid RED Alert –
Oscillation
detected
I
ndicates that oscillation has caused the booster to shut o.
Antenna repositioning is needed. Verify that there is suicient
separation between the outside and inside antennas, as well
as any potentially interfering objects or antennas.