SureCall Fusion4Home Omni/Panel User manual

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Maximize antenna separation -
at least 25 vertical feet
Contents
Fusion4Home Max Quick Install Guide
Questions? Call: 1-888-365-6283
Email: [email protected]
Visit: www.surecall.com/support and download the user manual for detailed setup instructions
Once you have located the area of strongest signal, mount the antenna
to a pole or pipe (sold separately) at the highest possible elevation,
clear of obstructions and other radiating elements and orient the
antenna horizontally with the drip hole at the bottom.
Assemble the outside antenna and outside amplifier as shown in the
illustration.
Keep the connections loose enough to allow the antenna to rotate
during testing until the optimum direction is found.
With both components in place, connect one end of the provided 75 ft.
coax cable to the outside amplifier and hand tighten the connection.
Before installation, review the above information.
In addition to the contents listed below., you will need a ladder, drill, cable clips, and a pole or mast to mount your
outside components. A mounting pole is available separately (SC-MOUNT-JBAR), if needed. Prior to securing
the location of any booster parts, a “soft install” is recommended as adjustments may be needed to optimize
performance.
Choose a location for the directional panel antenna that faces the direction
signal is needed while also considering the following criteria–
1. At least 25 vertical feet of separation from the outside antenna
2. Faces in the opposite direction, away from the outside antenna
3. Minimal signal obstructions between it and your cellular devices
Install the panel antenna as shown in the illustration.
Place the inside host amp in a convenient location near the inside panel
antenna and a working AC outlet. Connect the two components using
the provided 20 ft. of coax cable. Connect to the port marked “INSIDE”.
Hand-tighten the connection.
Next, connect the outside system to the inside system. Route the remaining
end of the 75 ft. cable leading from the outside amplifier inside and
connect to the location of the inside host amp and connect to the port
marked “OUTSIDE”.
Mounting
plate
Screws and
anchors
Connector to
Outside Antenna
Inside host
amplifier
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Power supply Inside panel
antenna
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Inside cable
(20 ft)
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Outside Yagi
antenna
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Outside
Amplifier
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Outside cable
(75 ft)
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 YOUR EXPECTED BOOSTER PERFORMANCE AND COVERAGE AREA IS DETERMINED BY THE SIGNAL
RECEIVED BY YOUR OUTSIDE ANTENNA
Where you position your outside antenna will help overcome weak signals for better performance. Ideally, position
the outside antenna up high, aimed towards your nearest cell tower in order to capture the best signal. NOTE: The
weaker your outside signal, the more limited your coverage will be indoors.
 BETTER ANTENNA SEPARATION MEANS BETTER PERFORMANCE
Maintain a distance of at least vertical 25 feet, up to 50 feet of horizontal distance, especially if vertical distance
cannot be achieved. Also, make certain the antennas are aimed away from one another.
 YOUR CELL PHONE BARS ARE NOT AN ACCURATE MEASURING TOOL
Cell phone bars are an approximation of your signal that varies by phone and carrier. During installation and
testing, always take multiple readings several minutes apart. Also, verify that you can place and hold a call.
INSTALLATION OVERVIEW
BEFORE YOU BEGIN, NOTE THE FOLLOWING INFORMATION . INSTALL THE OUTSIDE YAGI ANTENNA AND AMPLIFIER
Nuts
Washers
U-bolt
L-bracket
Drip Hole
. CONNECT POWER
CHECK AND OPTIMIZE SYSTEM, IF NEEDED
Test system performance by placing a call in locations you have previously experienced poor signal.
Remember, your cell phone bars are NOT an accurate measuring tool. Cell phone bars are an approximation of
your signal that varies by phone and carrier. During installation and testing, always take multiple readings several
minutes apart. Also, verify that you can place and hold a call.
The gain dials on the booster should always be at maximum level. Additionally, the gain should only be reduced if
all other recommended actions do not resolve the issue.
If an issue is indicated by the LEDs, the first action is to increase the antenna isolation between the inside and
outside antenna as much as possible and power cycle the booster.
. INSTALL THE INSIDE ANTENNA AND HOST AMP
Connect the AC power cord to the booster and plug into a 110V AC power
outlet.
Note: If the Power LED does not turn ON or the Alert LEDs continue to flash,
see the Troubleshooting section.
This booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage
power supply. This can damage the booster, cause personal injury and void your warranty.
Power
jack
LTE-A
LTE-V
CELLULAR
PCS
AWS
POWER
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OFF
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64
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OFF
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OFF
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65
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OFF
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OFF
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. FIND AREA OUTSIDE WITH STRONGEST SIGNAL
Identify the outside location with the strongest signal for placement of your outdoor Yagi antenna. This is generally
found on the side facing your nearest cell tower and as high as possible -- where the antenna can ‘see’ your cell
tower.
For help locating your closest cell tower, you may utilize an app such as ‘Open Signal’ or go to
www.antennasearch.com.
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Troubleshooting
Problem Resolution
Signal booster has
no power
Connect the power supply to an alternate power source.
Verify that the power source is not controlled by a switch that has removed power from the outlet.
If it remains OFF, contact tech support at: 1-888-365-6283 or suppor[email protected]
After completing
installation, indoor
signal coverage
has not improved
Verify that cable connections are tightly fitted to the booster and antenna.
Try further separating the booster and antenna. Verify that there is usable signal where the antenna
is placed.
Note: Bars are not a reliable measure of signal. The best way to confirm signal coverage is the ability
to place and hold a call.
Specications
Model Fusion4Home Max (US and Canada)
Uplink Frequency Range (MHz): 698-716 / 776 – 787 / 824-849 / 1850-1915 / 1710-1755
Downlink Frequency Range (MHz): 728-746 / 746 – 757 / 869-894 / 1930-1995 / 2110-2155
Maximum Gain: 72 dB
Supported Standards: CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE and all cellular standards
Max Uplink Power: 26.0 dBm
Input Impedance: 50
VSWR ≤2.0
Noise Figure: <8 dB
AC Input: Input AC110V, 60 Hz; Output DC 5-15V
Maximum Output Power: 1 Watt EIRP
Cable: RG6 (75 ft) / SC-240 (20 ft)
RF Connectors: N-female (inside) / F-Female (outside)
Power Consumption: ≤25W
Operation Temperature (°F): -4° to +158° (Outside Amp); -4° to +104° (Inside Host) for optimal performance
Fusion4Home Max Outside Amp
Dimensions: 7.87 x 4.96 x 1.22 in
Weight: 1.85 lb
Certifications FCC ID: RSNF4H-MAX; IC : 7784A-F4HMAX
Fusion4Home Max Inside Host
Dimensions: 8.05 x 5.22 x 1.46 in
Weight: 1.90 lb
Certifications FCC ID: RSNF4H-MAXS; IC : 7784A-F4HMAXS
Fremont, CA 94538 USA | +1-888.365.6283 | [email protected] | www.surecall.com© 2021. All Rights Reserved
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most
wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their
network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be
installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC or licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
This device may operate in a fixed location only, for in-building use.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
3-Year Warranty
Thank you for your SureCall purchase. Please register your new product at www.surecall.com/activate.
SureCall warranties its products for three years from the date of purchase against defects in workmanship and/or materials.
Products returned by customers must be in their original, un-modified condition, shipped at the customer’s expense in the orig-
inal or protective packaging with proof-of-purchase documentation enclosed and a Return Merchandise Authorization (RMA)
number printed clearly on the outside of the shipping container. RMA numbers are obtained by contacting Customer Support.
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or
mishandling that alters or damages the product’s physical or electronic properties.
For complete warranty text, including limitations and liability, see the Fusion4Home Max full user manual, available online.
LED Indicators
The gain dials on the booster should always be at maximum level unless a control light is FLASHING REDYELLOW. Addition-
ally, they should only be reduced if other recommended actions do not resolve the issue. Visit www.surecall.com/support to
download the user manual for additional information.
LED Condition Status/Resolution
Initializing on
Power-up
All control lights flash RED & YELLOW for 5 seconds then o for 5 minutes.
GREEN SOLID Normal Operation.
GREEN FLASHING Normal Operation.
YELLOW SOLID Normal Operation, Sleep Mode.
YELLOW FLASHING
Slowly
AGC has detected Insuicient separation between the inside and outside antenna automatically
reduced gain by 1 - 10 dB for the indicated frequency band.
This may be unavoidable in some situations where distance cannot be achieved.
After 5 minutes the frequency control light will return to SOLID GREEN.
YELLOW FLASHING
Quickly
AGC has detected significant antenna isolation issues causing a reduction in gain between 10 and 20
dB for the indicated frequency band(s).
Adjustments should be made to improve your booster’s performance by following suggested methods
above (Performance Optimization).
After 5 minutes the frequency control light will return to SOLID GREEN.
RED / YELLOW
FLASHING
Alternately
Extreme gain reduction (greater than 20 dB) resulting from insuicient antenna separation.
The frequency band has been disabled.
Adjustments are required to resolve condition. Follow the suggested methods above, under Perfor-
mance Optimization.
RED SOLID Indicates the frequency band is manually turned o.
Performance Optimization
The Fusion4Home Max automatically reduces gain (coverage performance) because of insuicient RF Separation between
the inside and outside antennas.
Review strategies to improve RF isolation between the inside and outside antennas.
Consider the following options to resolve issues with inadequate antenna isolation.
1. Verify that a minimum distance of 25 vertical feet has been achieved. Separation up to 50 ft of horizontal separation
may be needed, however, especially where vertical separation is not possible.
2. Check for sources of interference such as, cellular modems or hotspots.
3. Verify neither antenna is placed near a window.
4. Ensure that the antennas are aimed away from one another.