SureCall FLAREDB+ User manual

Cellular booster for talk, text & 4G LTE data signal
for Verizon, AT&T, and T-Mobile devices
FLAREDB+
User Guide
04.04.2020

Introduction
2
Thank you for purchasing SureCall’s FlareDB+ cellular signal booster kit. SureCall’s FlareDB+ was specically designed to
eliminate frustrations over dropped calls and limited range by amplifying incoming and outgoing cellular signals in homes
and ofces.
If you have any questions during setup, please reach out to our US-based experienced support technicians:
Call: 1-855-846-2654
Email: [email protected]
Or,visit: https://www.signalbooster.com
https://www.signalbooster.com | 855.846.2654 | [email protected]

Table of Contents
TABLE OF CONTENTS
How it works ....................................................................................................................................... 4
PACKAGE CONTENTS....................................................................................................................5
BEFORE INSTALLATION .................................................................................................................6
Installation Overview............................................................................................................................ 6
INSTALLATION ................................................................................................................................6
Step 1. Find the Area With the Strongest Signal ................................................................................. 6
Step 2. Install the Outside Antenna ..................................................................................................... 7
Step 3. Place the Booster .................................................................................................................... 9
Step 4: Connect to Power .................................................................................................................... 9
Enjoy Boosted Signal ........................................................................................................................... 9
IF YOU WANT TO IMPROVE PERFORMANCE.............................................................................10
TROUBLESHOOTING....................................................................................................................10
LED INDICATORS..........................................................................................................................11
SPECIFICATIONS ..........................................................................................................................12
Kitting Information ............................................................................................................................. 12
CONSUMER GUIDELINES.............................................................................................................14
WARRANTY...................................................................................................................................15
Three-Year Product Warranty ............................................................................................................. 15
Limitations of Warranty, Damages and Liability ................................................................................. 15
3
https://www.signalbooster.com | 855.846.2654 | [email protected]

How It Works
How it works
1. The outside antenna collects signal from your carrier’s cell tower.
2. The outside antenna sends the signal to the booster through coax cable.
3. The booster amplies the cell signal and rebroadcasts the signal indoors to all mobile devices within range.
4. The booster then amplies outgoing cell signal back to the tower.
m
i
ni
m
um 25 ft. separat
i
on
Cable
Power
Supply
Booster
Outside Yagi Antenna
How the SureCall FlareDB+ Booster Works
4https://www.signalbooster.com | 855.846.2654 | [email protected]

Package Contents
Warning:Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Please contact FCC for details: 1-855-CALL-FCC.
Changes or modications not expressly approved by SureCall could void the user’s authority to operate the equipment.
1. FlareDB+ Cellular Booster 3. Indoor Cable (50 ft.)
PACKAGE CONTENTS
Unpack all package contents. For missing or damaged items, contact your reseller.
Turn over the signal booster and record the model and serial number for reference:
Serial #: ________________________________________________________________
Purchase Date: __________________________________________________________
Keep the carton and packing material to store the product in case you need to return. Your FlareDB+ signal booster pack-
age includes the following items:
1. SureCall FlareDB+ signal booster
2. Power supply
3. Cable for connecting the outside antenna to the signal booster
4. Outside Yagi antenna
2. Power Supply 4. Outside Yagi Antenna
5
https://www.signalbooster.com | 855.846.2654 | [email protected]

BEFORE INSTALLATION
1. Prior to securing the location of any booster parts, a “soft install” is recommended as adjustments may be needed to
optimize performance.
2. Note that the outside antenna can be mounted to an exterior surface or a 1-2” diameter pole. A mounting pole is avail-
able separately (SC-MOUNT-JBAR) . PVC piping from your local hardware can also be used.
3. Your planned location for the booster (central to where signal is needed) should be near an existing electrical outlet.
4. Ensure adequate separation between the planned locations of the booster and outside antenna (at least 25 ft.).
5. Ensure sufcient cable length between the outside antenna location and booster location. The length of the provided
cable is 50 ft.
Installation Overview
Step 1. Find the outside area with the strongest signal.
Step 2. Install the outside antenna
Step 3. Place the FlareDB+ on a table or desktop, center of the area where signal is needed.
Step 4. Connect the booster to an AC power source.
INSTALLATION
Step 1. Find the Area With the Strongest Signal
Using your phone, identify the outside location with the strongest signal for placement of your outside antenna. Generally,
this is found above the rooine on the side facing your nearest cell tower and as high as possible – where the antenna can
‘see’ your cell tower. To nd the location of your carrier’s closest cell tower, go to www.antennasearch.com.
The coverage area that the booster provides is directly related to the strength of incoming signal received by the outdoor
antenna. Mounting the outside antenna where the signal is the strongest will provide the best results. Please note, if signal
is extremely weak where the outside antenna is installed, indoor coverage will be limited.
Note that Bars are not always a reliable measure of signal. The best way to conrm signal coverage is the ability to place
and hold a call.
OK
Best
Antenna Position
Best Antenna SeparationBest Antenna Separation
Before Installation
6https://www.signalbooster.com | 855.846.2654 | [email protected]

Putting your phone in Field Test mode will also indicate what level of decibels (dB) your phone is currently receiving. Deci-
bels are measured in the negatives, and a score closer to zero indicates you have a better signal. A signal of -120 dB indi-
cates you have no service, while a score of about -50 dB means you have excellent signal strength
For specic dB signal measurements, use the methods below.
• Apple iPhones: Dial *3001#12345#* and press Call. In the top-left corner, a dB number appears instead of bars.
• Android devices: download the app “Network Signal Info” in the Google Play store.
Step 2. Install the Outside Antenna
After identifying the area of strongest signal, choose the surface where you will mount the outside antenna.
Using the provided hardware, mount the outside antenna at the highest possible
elevation, allowing a minimum separation of 25 feet from the planned location of
the booster.
Once the outside antenna is secured, connect one end of the provided cable to the
outside antenna and tighten the connection.
Do not collocate antennas or operate the outdoor antenna with any other antenna
or signal booster.
Outside Yagi Antenna Installation
Before installing a Yagi, or directional antenna, note that the antenna should be
mounted on a pole or pipe (not provided), at the highest possible location and
mounted horizontally, aimed in the direction of your nearest cell tower. To nd the
location of your carrier’s closest cell tower, go to antennasearch.com.
Installation
Signal Strength
Excellent
-50 dB -60 dB -70 dB -80 dB -90 dB -100 dB
GoodPoor
Yagi Antenna
MountIng hardware
7
https://www.signalbooster.com | 855.846.2654 | [email protected]

Ensure that the mounting area has at least a 12-inch radius clear of obstructions and other radiating elements and orient
the antenna with the drip hole at the bottom.
Once you have identied your install location, assemble the u-bolt, bracket, nuts and washers onto a pole or pipe (not
provided) as shown in the illustration. Keep the connections loose enough to allow the antenna to rotate until the optimum
direction is found.
Once the outside antenna is secured to a pipe or pole, connect antenna to one end of the provided RG6 cable and tighten
the connection. Run the cable along route to planned location of your booster.
Note: Avoid placing either component (booster or outside antenna) near windows where possible as it increases the poten-
tial for oscillation.
Installation
Cable
Planned
Booster
Location
Outside
Antenna
min
i
mum
2
5 f
t.
sep
a
rat
i
o
n
Yagi Antenna Install Illustration
Note: This booster is rated for 5-15V input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster, cause personal injury,
and void your warranty.
This booster should not be used near open re or ame. Storage and transportation: Store and place in non-extreme room-temperature and dry environment.
Nut
Washer
U-bolt
Bracket
Drip Hole
RG6 Cable
Outside Antenna Assembly
8https://www.signalbooster.com | 855.846.2654 | [email protected]

Installation
Step 3. Place the Booster
Place the booster in a central location where signal is needed
and at least 25 ft. from the outdoor antenna location. When
placing the booster, note that further separation between
the booster and outside antenna will increase booster per-
formance. Connect the open end of the RG6 cable from the
outside antenna to the booster and tighten connection.
Please note that the performance and range of your booster
depends on three factors:
1. Signal strength at the location of the outside antenna.
2. Interior building materials between the booster and your
mobile device.
3. Distance between the outside antenna and booster
(while at least 25 ft. separation is recommended, further
separation will increase performance).
Step 4: Connect to Power
Once the booster and outside antenna are connected and in
place, connect the power cord to the signal booster and plug
into a power outlet.
Enjoy Boosted Signal
Place a call in the room where the booster is located to con-
rm that your phone is receiving a boosted signal. Remem-
ber: Bars are not always a reliable measure of signal. The best
way to conrm signal coverage is the ability to place and
hold a call.
Placing Booster and connecting cable
Connecting the Power Supply
9
https://www.signalbooster.com | 855.846.2654 | [email protected]

LED Indicators
IF YOU WANT TO IMPROVE PERFORMANCE
• Identify a location outside that receives a stronger signal and move the outside antenna to that location (higher is usually better).
• Increase the distance between the booster and outside antenna.
• Optimize the angle of your outside antenna by testing at small incremental rotations.
• See more tips and tricks or contact us at https://www.signalbooster.com
TROUBLESHOOTING
If you have any questions during setup, please reach out to our US-based experienced support technicians:
Call: 1-855-846-2654 Visit: https://www.signalbooster.com
Problem Resolution
Signal booster has no
power
Connect the power supply to an alternate power source.
Be sure the power source is not controlled by a switch that can remove power from the outlet.
Check the POWER LED () on the signal booster. If it is OFF, contact tech support at:
1-855-846-2654
After installing your signal
booster system, you have
no signal or reception
Verify that cable connections are tightly tted to the booster and antenna.
Try further separating the booster and antenna.
Verify that there is usable signal where the antenna is placed.
Remember: Bars are not always a reliable measure of signal. The best way to conrm signal coverage is the
ability to place and hold a call.
OK
Best
Antenna Position
Best Antenna SeparationBest Antenna Separation
Booster LED Diagram
Left LED Right LED
Power LED
10 https://www.signalbooster.com | 855.846.2654 | [email protected]