SURF Communication Solutions Orion-VX1000 User manual

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Orion-VX1000 User Manual

Orion-VX1000 User Manual
Copyright © 2005-2013, SURF Communication Solutions Ltd.
This document contains confidential and proprietary information of SURF Communication Solutions Ltd., henceforth referred
to as “SURF.” All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to
make any derivative work (such as translation, transformation, or adaptation) without written permission from SURF
Communication Solutions.
SURF reserves the right to revise this document, and to make changes therein, from time to time without providing
notification of such revision or change.
This document contains descriptive information regarding the subject matter herein, and is not an offer to purchase or
license any products or services of, or from SURF. SURF expressly disclaims any and all representations or warranties,
expressed or implied herein, including but not limited to warranties of merchantability or fitness for a particular purpose. The
licensing or sale of any product or service by or of SURF shall only be made in accordance with, and subject to the terms of,
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representative. Consequently, SURF shall carry no liability to any such customer based on this document, the information
contained herein, or the omission of any other information.
Trademarks
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Any other trademarks, trade names, service marks or service names owned or registered by any other company and used
herein are the property of their respective owners.
SURF Communication Solutions, Ltd.
Tavor Building, P.O. Box 343
Yokne’am 20692 Israel
Tel: [phone]
Fax: [phone]
Web site
http://www.orionmcu.com/
Email
[email protected]

Orion-VX1000 User Manual
Table of Contents
1. About This Manual ............................................................................................................... 6
2. Introduction ......................................................................................................................... 7
2.1 Functionality .......................................................................................................................7
2.2 Main Capabilities ................................................................................................................ 7
3. Topologies ............................................................................................................................ 9
3.1 Topology 1 - Orion-VX1000 via SIP PBX ..............................................................................9
3.2 Topology 2 - Orion-VX1000 via H.323 PBX/Gatekeeper...................................................10
3.3 Topology 3 - Orion-VX1000 via PBX and Direct Connectivity ...........................................11
3.4 Topology 4 - Direct Interaction with Orion-VX1000 ......................................................... 12
3.5 Topology 5 - Connectivity with External Networks ..........................................................13
3.6 Topology 6 - NAT Traversal Capabilities with Orion-VX1000 ...........................................14
3.7 Topology 7 - Connectivity with Remote Endpoints ..........................................................15
4. Physical Overview............................................................................................................... 16
4.1 Description........................................................................................................................16
4.2 System Physical Interface .................................................................................................16
4.2.1 Buttons.................................................................................................................. 16
4.2.2 LEDs.......................................................................................................................16
4.2.3 I/O Ports................................................................................................................17
5. Getting Started ................................................................................................................... 18
6. Administration and Configuration....................................................................................... 20
6.1 Overview........................................................................................................................... 20
6.2 Login .................................................................................................................................20
6.3 Main Menu .......................................................................................................................21
6.4 User Management ............................................................................................................22
6.4.1 Multi-Tier Partitioning .......................................................................................... 22
6.4.2 Users’ Levels (Roles).............................................................................................. 22
6.4.3 Sorting and Filtering..............................................................................................23
6.4.4 Creating a New User ............................................................................................. 23
6.4.5 Modifying User Information ................................................................................. 24
6.4.6 Deleting a User......................................................................................................24
6.5 System Parameter Settings...............................................................................................24
6.5.1 Configuring Network Settings ...............................................................................24

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6.5.2 SIP Configuration ..................................................................................................27
6.5.3 H.323 Settings .......................................................................................................33
6.5.4 Configuring Access Numbers ................................................................................35
6.5.5 Date and Time....................................................................................................... 38
6.6 Maintenance.....................................................................................................................39
6.6.1 NFS Settings ..........................................................................................................41
6.6.2 Start Diagnostic Trace ...........................................................................................41
6.7 Upgrade ............................................................................................................................42
7. Conferences........................................................................................................................ 45
7.1 Summary...........................................................................................................................45
7.2 Conference Settings.......................................................................................................... 46
7.2.1 Opening the Conference Settings Window........................................................... 46
7.2.2 Sorting and Filtering..............................................................................................47
7.2.3 Creating a Conference ..........................................................................................48
7.2.4 Other Conference Actions.....................................................................................48
7.3 Conferencing Parameters .................................................................................................49
7.4 Dialing Options ................................................................................................................. 51
8. Leader Dashboard............................................................................................................... 53
8.1 Leader’s Capabilities ......................................................................................................... 53
8.2 Leader Login...................................................................................................................... 53
8.3 Main Screen ......................................................................................................................54
8.4 Layouts.............................................................................................................................. 56
8.5 Show Statistics ..................................................................................................................56
8.6 Calling Participants ...........................................................................................................57
9. Firewall and NAT ................................................................................................................ 60
9.1 Overview........................................................................................................................... 60
9.2 Topologies......................................................................................................................... 60
9.2.1 Orion-VX1000 in a DMZ ........................................................................................60
9.2.2 Orion-VX1000 behind a NAT .................................................................................61
9.3 Firewall/NAT Settings .......................................................................................................61
9.3.1 Blocking Ports........................................................................................................ 61
9.3.2 Enabling SIP and H.323 Sessions........................................................................... 61
9.3.3 RTP Traffic Ports Range......................................................................................... 62
9.4 NAT Traversal in Orion-VX1000 ........................................................................................62
9.4.1 Near-End NAT Traversal........................................................................................ 62
9.4.2 Orion-VX1000 Setting for Near-End NAT Traversal ..............................................63

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9.4.3 Far-End NAT Traversal...........................................................................................64
10. Appendix-A: Precautions & Safety ...................................................................................... 65
10.1 Rack Precautions............................................................................................................... 65
10.2 Server Precautions............................................................................................................ 65
10.3 System Safety ...................................................................................................................65
10.3.1 Electrical Safety Precautions.................................................................................65
10.3.2 General Safety Precautions...................................................................................66
11. Appendix-B- Rack Mounting ............................................................................................... 67
12. Appendix C- Technical Specification .................................................................................... 69

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1. About This Manual
This manual provides detailed guidance on the use of the Orion-VX1000. It includes a description
of the product, its functionality, features, configuration, and operation.
Feedback:
The SURF Technical Support Center is at your service. You may access Warranty Service through
our Web Request Form by using the following link: www.orionmcu.com/support
We are committed to constant and perpetual improvement. Your input will greatly help us in our
endeavor.

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2. Introduction
2.1 Functionality
Orion-VX1000 provides SIP and H.323 video and audio conferencing services for SMBs and
enterprises. The product is a ready-to-use, stand-alone network appliance. The Orion-VX1000’s
web-based management system offers easy system configuration, conference creation,
monitoring and conference control in real time.
2.2 Main Capabilities
Orion-VX1000 offers the following capabilities:
SIP and H.323 based: Orion-VX1000 is a SIP and H.323 based conferencing system.
HD conferencing: Orion offers wideband HD voice and HD video in resolutions of up to 720p.
Mixing: A variety of conferencing devices are bridged by Orion’s advanced audio/video mixing
and adapting capabilities. Participants receive video and audio streams that are adapted to their
device’s media characteristics - codecs, rates, frame size and resolution.
Video/voice characteristics:
Voice codecs: G.711a, G.711u, G.722, G.722.1
1
Video codecs: H.264, MPEG4, H.263
Video resolution: Up to 720p/30fps
Conference Management: Conferences can be managed by a leader, or set as automated ad-hoc
conference rooms.
1
This product includes ITU-T G.722.1 (Polycom(R) Siren7TM) technology.

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Leader Dashboard: The Orion-VX1000 “Leader Dashboard”, enables conference leaders to
manage the conference. Upon logging into the Leader Dashboard, the leader can invite
participants, modify conference parameters (such as mute and dominant speaker), and
revoke/disconnect participants from the conference and view conference information.
Multiple Access Numbers: Orion-VX1000 supports multiple access numbers. The Orion-VX1000’s
access numbers are pre-provisioned, and are dialed by conference participants directly or
indirectly via their serving PBX.
Multiple Video Layout Options: Equal-presence and dominant-based layouts are supported in
the system. These layouts are modified automatically, when a participant enters or leaves the
conference.
VIP Participants: Orion-VX1000 allows VIP participants to join a conference without PIN code
authentication.
Registration: Orion-VX1000 is provisioned for registration as a SIP endpoint in the network. An
authentication option is provisioned for each registration process. SIP clients may register to
Orion-VX1000’s built-in SIP registrar.
Content Sharing: Orion-VX1000 supports H.239, the H.323 content sharing standard and SIP-
based content sharing in conjunction with Orion-O desktop client.
NAT Traversal: Orion-VX1000 provides near-end and far-end NAT traversal, enabling
connectivity between entities (Orion-VX1000 / SIP or H.323 clients) which are behind not-SIP or
H.323-aware NATs and firewalls.

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3. Topologies
This section describes the network topologies supported by Orion-VX1000.
3.1 Topology 1 - Orion-VX1000 via SIP PBX
As shown below in Figure 3-1, the participants’ connectivity with Orion-VX1000 is provided via the
PBX that provides SIP registrar services to the users. In order to enhance existing services for
multimedia conferencing, the PBX interacts with Orion-VX1000 using SIP.
Figure 3-1: Topology 1 - Orion-VX1000 via SIP PBX
1. All SIP endpoints at the enterprise register with the PBX.
2. The PBX supports SIP Signaling
3. The Orion-VX1000 registers as an extension or is configured as a trunk in the PBX.
4. Orion-VX1000 provides Mixing/Bridging/Switching and signaling interoperability.
5. Voice-only clients can also participate in a video conference, making it a mixed Voice/Video conference.

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3.2 Topology 2 - Orion-VX1000 via H.323
PBX/Gatekeeper
As shown below in Figure 3-2, the participants’ connectivity with Orion-VX1000 is provided via the
PBX/Gatekeeper that provides H.323 registration services to the users. In order to enhance existing
services for multimedia conferencing, the PBX/Gatekeeper interacts with Orion-VX1000 using H.323.
Figure 3-2: Topology 2 - Orion-VX1000 via H.323 PBX/Gatekeeper
1. The H.323 endpoints at the enterprise register with the PBX/Gatekeeper.
2. The PBX/Gatekeeper supports H.323 Signaling
3. The Orion-VX1000 registers as an extension or is configured as a trunk in the PBX/Gatekeeper.
4. Orion-VX1000 provides Mixing/Bridging/Switching and signaling interoperability.
5. Voice-only clients can also participate in a video conference, making it a mixed Voice/Video conference.

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3.3 Topology 3 - Orion-VX1000 via PBX and
Direct Connectivity
As shown below in Figure 3-3, the participants join the conference either through Orion-VX1000 or
the PBX.
Figure 3-3: Topology 3 - Orion-VX1000 via PBX and Direct Connectivity
1. SIP endpoints are registered with the Orion-VX1000 internal SIP registrar or the PBX.
2. The PBX supports SIP Signaling
3. The Orion-VX1000 registers as an extension or is configured as a trunk in the PBX.
4. SIP endpoints can call through the PBX, Orion-VX1000 registrar or directly to the Orion-VX1000
5. Orion-VX1000 provides Mixing/Bridging/Switching and signaling interoperability.
6. SIP endpoints can also connect directly using direct dialing (without registration)
7. Voice-only clients can also participate in a video conference, making it a mixed Voice/Video conference.

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3.4 Topology 4 - Direct Interaction with Orion-
VX1000
As shown below in Figure 3-4, the participants interact directly with the Orion-VX1000, via SIP, to
connect to a conference room. The participants’PIN numbers and access codes are pre-provisioned
through Orion’s web-based management system.
Figure 3-4: Topology 4 - Direct Interaction with Orion-VX1000
1. Endpoints may be registered with the Orion-VX1000 SIP registrar.
2. SIP endpoints can call through the Orion-VX1000 registrar or directly to the Orion-VX1000 (without
registration).
3. Orion-VX1000 provides Mixing/Bridging/Switching and signaling interoperability.
4. Voice-only endpoints can also participate in a video conference, making it a mixed Voice/Video conference.

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3.5 Topology 5 - Connectivity with External
Networks
As shown below in Figure 3-5, the connectivity between conference participants in an enterprise
network and participants on public networks is provided through Orion-VX1000.
Figure 3-5: Topology 5 - Connectivity with External Networks
1. All SIP Endpoints register with the PBX.
2. The PBX supports SIP Signaling.
3. The Orion-VX1000 registers as an extension or is configured as a trunk in the PBX.
4. Endpoints can also connect via the external network.
5. Orion-VX1000 provides Mixing/Bridging/Switching and signaling interoperability.
6. Voice-only clients can also participate in a video conference, making it a mixed Voice/Video conference.

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3.6 Topology 6 - NAT Traversal Capabilities with
Orion-VX1000
As shown below in Figure 3-6, Orion-VX1000 provides NAT Traversal capabilities. The system may be
located in a DMZ, with a public or private IP address, or in a LAN with a private address. In the below
topology the participants and Orion-VX1000 are located in two separate, remote LANs:
Figure 3-6: NAT Traversal Capabilities
1. Endpoints can register with the Orion-VX1000 SIP registrar or to the PBX
2. Remote office (LAN 1) can be connected to the Orion-VX1000 using built-in NAT Traversal capabilities.
3. Orion-VX1000 provides mixing/bridging/switching, signaling interoperability and NAT translation.
4. Voice-only endpoints can also participate in a video conference, making it a mixed voice/video conference

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3.7 Topology 7 - Connectivity with Remote
Endpoints
As shown below in Figure 3-7, Orion-VX1000 is located behind a NAT, with a private IP address. The
participants interact directly with the Orion-VX1000, via SIP, to set and initiate a conferencing
session.
Figure 3-7: Connectivity with Remote Endpoints
1. All SIP Endpoints at the enterprise register to the PBX or the Orion-VX1000
2. The LAN firewall / router must have port forwarding configured to the Orion-VX1000
3. Remote employees connect to the conference call by registering with the Orion-VX1000.
4. Orion-VX1000 provides mixing/bridging/switching, signaling interoperability and NAT translation.

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4. Physical Overview
4.1 Description
The front view of the Orion-VX1000 is depicted in Figure 4-1 below.
Figure 4-1: Orion-VX1000 Front View
4.2 System Physical Interface
The system physical interface of Orion-VX1000 includes panel-based buttons, LEDs and I/O
ports.
4.2.1 Buttons
There are two push buttons located on the front of the chassis: reset and power on/off buttons.
Reset - The Reset button reboots the system.
Power - The Power button is used to turn on and turn off the system. Turning off the
system eliminates the main power but maintains standby power. In order to service
the system, the server should be shut down and the AC power cord should be
unplugged.
4.2.2 LEDs
The two control panel LEDs is located at the front of the chassis and provide information related
to following system functions.
HDD - Indicates hard drive activity when flashing.
Power - Indicates power is being supplied to the system. This LED is illuminated
when the system is operating.

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4.2.3 I/O Ports
The front panel has 2x USB2 ports, as shown in Figure 4-2:
Figure 4-2: Front Panel Ports
Figure 4-3 shows a representation of the Orion-VX1000 I/O ports as they apper on the rear of
the chassis.
Figure 4-3: Rear Panel Ports

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5. Getting Started
Step 1: Follow the precautionary and safety instructions
Follow the precautionary and system safety instructions that appear in Appendix A of this User
Manual. To install the system, choose a clean, dust-free area that is well ventilated. Avoid areas
where heat, electrical noise and electromagnetic fields are generated. If you intend to install the
system in a rack, choose a location near a grounded power outlet, and follow the instructions in
Appendix B of this User Manual.
Step 2: Unpack your Orion-VX1000 system
Step 3: Connect the cables
Connect the cables to your Orion-VX1000 system:
1. Connect the short CAT-6 cable that is provided with the system in a loop as shown in
Figure 5-1 below.
2. Connect the Orion-VX1000 “LAN” port to the Ethernet port of your computer using a CAT-6
cable.
3. Connect the power cable first to the Orion-VX1000 and then to the power outlet. Press the
power-on button located on the front panel of the Orion-VX1000 to start the system. (Server
and application load time is approximately 5 minutes).
Figure 5-1: Cable Connectivity
Step 5: Change Orion-VX1000’s IP address
Orion-VX1000 is provided with a default IP address “192.168.0.1” that should be modified
before using the system.
To change the IP address:
Step 4: Apply the static IP address “192.168.0.2” to your Computer
Change your computer’s network settings and apply the following static IP address:
“192.168.0.2”.
1. In a web browser, navigate to the default IP address - 192.168.0.1. Upon the appearance of
the login screen, enter the default user name and password (admin, admin).
Note: Orion-VX1000 web based GUI supports Internet Explorer 8 or newer, Google Chrome
20 or newer, Mozilla Firefox 14 or newer and Safari 5 or newer.
2. Select System Settings > Network Settings, as shown in Figure 5-2 below:

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Figure 5-2: Network Settings Window
3. Click Edit and then modify the IP Address field.
4. Click Save . A confirmation message appears, as shown in Figure 5-3 below:
Figure 5-3 - Network settings confirmation message
5. Click OK.
6. The system reboots and the changes are applied.
Note: If DHCP was chosen, the simplest way to see the Orion-VX1000 IP Address is to connect a monitor
and restart the machine. The IP Address will appear in the Login Screen at the end of the system load.
Step 6: Connect to the Orion-VX1000 IP Address from your Network
Restore the original network configuration on your computer, and connect the Orion-VX1000 to
your network.
Connect to Orion-VX1000 management system by entering the Orion-VX1000’s IP address in a
web browser.
The Orion-VX1000 is now connected to your network

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6. Administration and Configuration
6.1 Overview
The administration and configuration of the Orion-VX1000 are performed using the web-based
management system.
After setting up the system –and prior to conference-service creation –the system should be
configured according to the steps described in this section.
6.2 Login
After entering the Orion-VX1000’s IP address in your web browser, the Login window appears.
Enter the default user name and password (admin, admin).
Figure 6-1: Login Window
Note: It is recommended to change the default admin password, before starting to use the
system.
Note: The user can choose a language from the system’s
pre-defined list of languages by using the drop down
menu on the top-left side of the screen.