HME IC300 User manual

Chick-fil-A EOS Installation
Installation Training
•Install Verification Form
•Installation Checklist
•Training Checklist
•Store Layout
•Audio Adjustments
•Store Settings
•Installer Setup
•EOS Base Location and Mounting
•Speed Team and Extended Range Antennas
•Switcher Board Installation
•IC300 Installation
•Photo Requirements
•Possible Cable Splicing

IC300 is to be wired for a single element. It
will not be using a separate microphone and
speaker
Check the switch settings on the IC300 at
install time to confirm that it is set for a combo
element (HALF-DUPLEX) When switching to
backup, both inbound and outbound audio will
be routed through the SP10 speaker
Chick-fil-A ION/EOS Installation

Chick-fil-A Ion/EOS Installation
Scope of Work
•Contact GC’s Superintendent at least 24 hours in advance of install to confirm
schedule and ETA
•Base station shall be mounted on top of DT J-box and over cover plate located on
bulkhead facing DT window (inside drive-thru area) –it is recommended you install
a 1” grommet in cover plate to protect wiring from base to J-box (Ask GC to notch
the plate for cables)
•Pull new cable for both systems!
Do not use existing D15 harness for the IC300!
•IC300 should be mounted flat on the wall (no pedestal mount) near the J-box with
conduit connected to base station as shown on drawing –IC300 will always be
connected to inside lane (lane 1)
•Install/interface with cabled intercom
•Install DM5 and SP10 speaker

•No mode switch will be installed –set-up system with dedicated mode On (✓)
-CFA refers to this as “3-man”
•If supplied, EC10 Shall be mounted overhead where order taking is being
performed, if order taking is not done in DT area. If order taking is done in DT
area install the EC10 antenna to cover any areas of reduced signal in the store
(walk-test store to verify coverage prior to EC10 installation)
•EC30 Extended range antenna shall be installed to have coverage just prior to
speaker post toward the beginning of DT lanes. Walk test to speaker post and
inside remote order station (if present). Tech to walk-test range with available
on-site CFA personnel, please document name and title on the IVF
•Tech must:
- Train onsite CFA personnel
- Complete IVF
- Complete Training Checklist
- Take photos and submit them with IVF (Base station, IC300 & Speaker post )
Chick-fil-A Ion/EOS Installation
Scope of Work…Continued

The Installation Verification
form must be completed,
signed, and submitted to
HME to close the order

Dining
DT
Kitchen
Counter
Storage
Equipment Location Inside Store
Contact HME if this location is not suitable
Base location above soffit in counter area
Drive-Thru

Equipment Location Inside Store
Mount EOS base on top
of J-box and attach to
cover plate
Do Not mount EOS
base above or
below J-box
Have GM notch the
plate (1”hole) for cable
routing

EOS|HD Network Connection
Connect the provided
CAT6 cable to the network
(biscuit jack) connector
inside the J-Box

Speaker and microphone install
Make sure to install and pack both speaker
and microphone in acoustic foam Please note: Current microphone
being installed for CFA is DM5

Speaker and microphone install
You will need a ladder to access
all bolts holding the back panel in
place. The speaker and loop will
be accessible from the rear

Speaker and microphone install
Once the bolts are removed, you will be
able to tilt the rear panel backward to
remove it. If you do not have space to do
this, you will need to partially disassemble
the bottom portion of the post. This will
allow you to lift the rear panel straight up
and out.

Speaker and microphone install
The front panel will need to be removed
to access the mic housing. Feed the mic
cable through the pre-drilled hole and
pack tightly with acoustic foam.

EC30
Extended Coverage Antenna Kit
Applies to EOS HD.
Primarily designed for extended outdoor
Coverage during speed-team operations
Can also be used indoors in stores where
coverage is exceptionally difficult
IMPORTANT!:
ALL components must be utilized in the
installation of this device

EC30
Coverage Area
With our brand new EC30 we have developed an antenna that has full radial range
with coverage extending 130 feet in all directions. Offering not only better coverage
than the EC20 but also easier installation flexibility, the EC30 can be mounted on the
corner of a building, a post, or flat on a wall

EC30
Coverage Area
EC30 will have line-of-sight to the order points

EC30
Coverage Area

EC30
Equipment
The EC30 comes with 3 different possible brackets to tailor fit to every store.
The brackets are made from heavy-duty aluminum and stainless steel. The
Antenna is built from fiberglass radome for durability and aesthetics.

EC30
Installation Steps
Installation Steps:
1. Determine Location
•Location will be determined based on where the customer
would like the antenna installed for best aesthetics and
coverage
•Keep in mind you must allow enough space to rout the
provided 100’ coaxial cable from the antenna to the base
station

EC30
Installation Steps
Installation Steps:
2. Walk Test
•Connect the base to the lightning arrestor
•Connect the lightning arrestor to the antenna
•Have two people using headsets communicate with each
other while one person is standing in the area of desired
coverage
•If necessary, move the antenna until desired coverage is
met

EC30
Installation Steps
Installation Steps:
3. Mounting the Antenna
a. Mounting antenna on outside flat wall of building
•The antenna should be mounted 12’-15’ above ground level
•Drill two 3/16” holes below the bracket for the antenna
cable to be routed through the building
•Insert cable connector through hole in the wall and fill the
hole around the cable with weatherproofing sealant