Surveillix IKS-WP8103 User manual

xxxxxAA
NETWORK CAMERA
Model:
IKS-WP8103
IKS-WP8203R
User’s Manual
If the URL changes, refer to www.toshiba.com
For information on our latest products and peripheral devices, refer
to the following web site:
www.toshibasecurity.com

2
IKS-WP8103 IKS-WP8203R 3MP PTZ IP Dome Camera
User Manual
Manual Edition 33506AA – SEPTEMBER 2015
©2015, TOSHIBA
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is subject to
change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising
out of the use of this information remains with recipient. In no event shall TOSHIBA be liable for any
direct, consequential, incidental, special, punitive, or other damages whatsoever (including without
limitation, damages for loss of business profits, business interruption or loss of business information),
even if TOSHIBA has been advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to TOSHIBA. TOSHIBA, and Surveillix,
are registered trademarks of TOSHIBA in the United States and elsewhere; Windows, and Windows XP
Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are
trademarks or registered trademarks of the respective owners.
TOSHIBA
Irvine, CA ● U.S.A.

33506AA 3
Important Safeguards
1. Read Instructions
Read all the safety and operating instructions before operating the product.
2. Retain Instructions
Retain the safety instructions and user's manual for future reference.
3. Warnings
Comply with all warnings on the product and in the user's manual.
4. Follow Instructions
Follow all operating and use instructions.
5. Cleaning
Disconnect this camera from the power supply before cleaning.
6. Attachments
Do not use attachments not recommended by the camera manufacturer as they may pose safety
risks.
7. Accessories
Do not place this camera on an unstable cart, stand, tripod, bracket or table. The camera may
fall, causing serious injury to a person, or serious damage to the product. Use only withstand,
tripod, bracket, or table recommended by the manufacturer, or sold with the camera. Any
mounting of the product should follow the manufacturer's instructions, and should use
amounting accessory recommended by the manufacturer.
8. Ventilation
This camera should never be placed near or over a radiator or heat register. If this product is
placed in a built-in installation, verify that there is proper ventilation so that the camera
temperature operates within the recommended temperature range.
9. Power Sources
This camera should be operated only from the type of power source indicated on the information
label. If you are not sure of the type of power supply at your location, consult your product
dealer.
10. Power-Cord Protection
Power cords should be routed so that they are not likely to be walked on or pinched by items
placed upon or against them. Pay particular attention to cords at plugs, screws and the point
where they exit the product.
11. Installation
Install this camera on a secure part of the ceiling or wall. If installed on an unsecured location the
camera could fall causing injury and damage.
12. Lightning
For additional protection on this camera during a lightning storm, or when it is left unattended and
unused for long periods of time, unplug it from the wall outlet and disconnect the power
supply and cable system. This will prevent damage to the camera due to lightning and power
line surges. If lightning occurs, do not touch the unit or any connected cables in order to avoid
electric shock.
13. Overloading
Do not overload the power supply or extension cords as this can result in a risk of fire or electric
shock.

4
14. Object and Liquid Entry
Never push objects of any kind into this camera through openings as they may touch dangerous
electrical points or short-out parts that could result in a fire or electrical shock. Never
intentionally spill liquid of any kind on the camera.
15. Servicing
Do not attempt to service this camera yourself as opening or removing covers may expose you to
dangerous electrical or other hazards. Refer all servicing to qualified service personnel.
16. Damage Requiring Service
Disconnect this camera from the power supply and refer servicing to qualified service personnel
under the following conditions.
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled, or objects have fallen into the camera.
c. If the camera has been submerged in water.
d. If the camera does not operate normally by following the operating instructions in the user's
manual. Adjust only those controls that are covered by the user's manual as an improper
adjustment of other controls may result in damage and will often require extensive work by a
qualified technician to restore the camera to its normal operation.
e. If the camera has been dropped or the cabinet has been damaged.
f. When the camera exhibiting a distinct change in performance which indicates a need for
service.
g. Other trouble.
17. Replacement Parts
When replacing parts, be sure the service technician uses parts specified by the manufacturer or
have the same characteristics as the original part. Unauthorized substitutions may result in
fire, electric shock or other hazards.
18. Safety Check
Upon completion of any service or repairs to this camera, ask the service technician to perform
safety checks to determine that the camera is in proper operating condition.
Precautions
Operating
• Before using, make sure power supply and other cables are properly connected.
• While operating, if any abnormal condition or malfunction is observed, stop using the camera
immediately and then contact your local dealer.
Handling
• Do not disassemble or tamper with parts inside the camera.
• Do not drop or subject the camera to shock and vibration as this can damage camera.
• Do not block the cooling holes on the bracket. This camera has a cooling fan inside the
housing. Blocking the cooling holes will cause heat to build up and cause malfunction.
• Care must be taken when you clean the clear dome cover. Scratches and dust will ruin the
image quality of your camera. Do not use strong or abrasive detergents when cleaning the
camera body. Use a dry cloth to clean the camera when it is dirty. In case the dirt is hard to
remove, use a mild detergent and wipe the camera gently.

33506AA 5
Installation and Storage
• Install electricity wiring carefully. Please note that input electricity to the unit is at tolerance of
AC 24V ± 10%. The camera is capable of surge protection; ensure AC power model unit is
grounded appropriately against damage by heavy current or electric shock.
• Do not install the camera in areas of extreme temperatures in excess of the allowable range.
• Avoid installing in humid or dusty places. The relative humidity must be below 90%.
• Avoid installing in places where radiation is present.
• Avoid installing in places where there are strong magnetic fields and electric signals.
• Avoid installing in places where the camera would be subject to strong vibrations.
• Whether the camera is in use or not, never aim it at the sun or other extremely bright objects.
Otherwise the camera may be smeared and damaged.
Should you notice any trouble
• If any trouble occurs while you are using the camera, turn off the power and contact your
dealer. If you continue to use the camera when there is something wrong with it, the trouble
may get worse and an unpredictable problem may occur.
Disclaimer
• We disclaim any responsibility and shall be held harmless for any damages or losses
incurred by the user in any of the following cases:
1. Fire, earthquake or any other act of God; acts by third parties; misuse by the user, whether
intentional or accidental; use under extreme operating conditions.
2. Malfunction or non-function resulting in indirect, additional or consequential damages,
including but not limited to loss of expected income and suspension of business activities.
3. Incorrect use not in compliance with instructions in this user's manual.
4. Malfunctions resulting from misconnection to other equipment.
5. Repairs or modifications made by the user or caused to be made by the user and carried
out by an unauthorized third party.
• Notwithstanding the foregoing, Toshiba's liabilities shall not, in any circumstances, exceed
the purchase price of the product.
Copyright and Right of Portrait
• There may be a conflict with the Copyright Law and other laws when a customer uses,
displays, distributes, or exhibits an image picked up by the camera without permission from
the copyright holder. Please also note that transfer of an image or file covered by copyright is
restricted to use within the scope permitted by the Copyright Law.
Protection of Personal Information
• Images taken by the camera that reveal the likeness of an individual person may be
considered personal information. To disclose, exhibit or transmit those images over the
internet or otherwise, consent of the person may be required.
Usage Limitation
• The product is not designed for any "critical applications." "Critical applications" means life
support systems, exhaust or smoke extraction applications, medical applications, commercial
aviation, mass transit applications, military applications, homeland security applications,

6
nuclear facilities or systems or any other applications where product failure could lead to
injury to persons or loss of life or catastrophic property damage.
• Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any
critical applications.
Regulation
FCC (USA) Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2)This device must accept any interference received, including interference that may cause
undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
CAUTION: Your authority to operate this FCC verified equipment could be voided if you
make changes or modifications not expressly approved by the party.
Industry Canada Information
CAN ICES-3 A / NMB-3 A
This symbol on the product or on its packaging indicates that this product shall not
be treated as household waste in accordance with Directive 2002/96/EC. Instead
it shall be handed over to the applicable collection point for the recycling of
electrical and electronic equipment. By proper waste handling of this product you
ensure that it has no negative consequences for the environment and human
health, which could otherwise be caused if this product is thrown into the garbage
bin. The recycling of materials will help to conserve natural resources.
For more details information about recycling of this product, please contact your
local city office, your household waste disposal service or the shop where you
purchased the product.
Compliance is evidenced by written declaration from our suppliers, assuring that
any potential trace contamination levels of restricted substances are below the
maximum level set by EU Directive 2002/95/EC, or are exempted due to their
application
Warning
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.

33506AA 7
THIS INSTALLATION SHOULD BE MADE BY A QUALIFIED SERVICE PERSON AND SHOULD
CONFORM TO ALL LOCAL CODES.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OFELECTRIC SHOCK
DO NOT OPEN

8
TABLE OF CONTENTS
INTRODUCTION.........................................................................................................................................10
OVERVIEW ................................................................................................................................................. 10
Product Features..................................................................................................................................10
System Requirements ..........................................................................................................................10
CONTENTS.................................................................................................................................................11
CAMERA BOX CONTENTS ............................................................................................................................ 11
IKS-WP8103 (Indoor) ...........................................................................................................................11
IKS-WP8203R (Outdoor)......................................................................................................................12
DIMENSIONS .............................................................................................................................................. 13
IKS-WP8103 / Without Pendant Mount................................................................................................13
IKS-WP8203R With Pendant Mount.....................................................................................................13
CONNECTIONS ........................................................................................................................................... 14
IKS-WP8103 Indoor..............................................................................................................................14
IKS-WP8203R Outdoor ........................................................................................................................15
DOME SETUP AND CABLE CONNECTION ...................................................................................................... 16
Preparations for Dome Setup...............................................................................................................16
Dome Cable Definition and Requirements...........................................................................................18
INSTALLATION..........................................................................................................................................22
OPTIONAL ACCESSORIES ............................................................................................................................ 22
Dome Camera Accessories....................................................................Error! Bookmark not defined.
Mounting Accessories ..........................................................................................................................22
INSTALLATION SCENARIOS .......................................................................................................................... 23
Ceiling Mounting with Pole ...................................................................................................................23
Wall Mounting with Wall Mount Bracket...............................................................................................24
Wall Mounting with Corner Mount ........................................................................................................25
Pole Mounting.......................................................................................................................................26
SETUP AND CONFIGURATION................................................................................................................27
TOSHIBA DEVICE SEARCH........................................................................................................................... 27
Installation.............................................................................................................................................27
Starting Device Search.........................................................................................................................27
CAMERA CONFIGURATION ........................................................................................................................... 29
Device Addressing................................................................................................................................29
Connecting to the Camera....................................................................................................................30
VIEWER SOFTWARE.................................................................................................................................... 32
Viewer Tabs..........................................................................................................................................32
LIVE ............................................................................................................................................................33
SETUP ........................................................................................................................................................34
SYSTEM SETTING ....................................................................................................................................... 34
Camera Name ......................................................................................................................................34
IP Address ............................................................................................................................................35
User Setup............................................................................................................................................37
File Location .........................................................................................................................................37
PICTURE SETUP ......................................................................................................................................... 38
Camera Tab..........................................................................................................................................38
Motion Detection...................................................................................................................................40
STREAMING SETTINGS ................................................................................................................................ 41
Video Resolution...................................................................................................................................41

33506AA 9
Video Frame Rate.................................................................................................................................43
Video Compression ..............................................................................................................................44
ADVANCED................................................................................................................................................45
SYSTEM SETTING ....................................................................................................................................... 45
Network Setup......................................................................................................................................45
Network Advanced................................................................................................................................45
Network Security...................................................................................................................................47
Alarm Application..................................................................................................................................48
Tampering and Network Failure Detection...........................................................................................49
Mail, HTTP, and FTP Setup .................................................................................................................50
SD Card................................................................................................................................................50
Network Share......................................................................................................................................51
Recording Schedule .............................................................................................................................52
Maintenance.........................................................................................................................................55
Software................................................................................................................................................56
PICTURE SETTING ...................................................................................................................................... 56
Video Mask...........................................................................................................................................56
Hot Spot................................................................................................................................................56
Text Overlay .........................................................................................................................................56
STREAMING SETTING .................................................................................................................................. 57
Audio.....................................................................................................................................................57
LOGOUT.....................................................................................................................................................57
CAMERA SPECIFICATIONS .....................................................................................................................58
PTZ SPECIFICATIONS ..............................................................................................................................59

10
INTRODUCTION
OVERVIEW
Toshiba IKS-WP8103 and IKS-WP8203R IP PTZs provide users with crystal clear video thanks to
3MP resolution and 20x optical zoom. The cameras’ continuous 360º rotation and 190º tilt range
make them a versatile PTZ solution for live monitoring environments. Digital WDR and a true
day/night IR cut filter produce superior video in a variety of lighting conditions. The IKS-WP8103
is designed for indoor installation. The IKS-WP8203R is IP66 rated and comes equipped with a
sunshield, heater, and blowers to accommodate a variety of environmental conditions. Both
models can be operated using PoE + power for easy, single cable installation.
All Toshiba cameras are fully ONVIF compliant and compatible with the Toshiba Web Services
platform, allowing multiple users to view high quality images and perform setup through a remote
web browser.
PRODUCT FEATURES
• 3M (2048x1536) Maximum Resolution
• 30 FPS
• 4.7 – 94 mm Focal Length (20x)
• True Day/Night (IR Cut Filter)
• Digital Wide Dynamic Range
• Full PTZ Operation Over PoE*
• Audio / Relay / Sensor Connections
• ONVIF Profile S Compliant
• IP66 Outdoor Rating and Heater (IKS-WP8203R Only)
• Sunshield (IKS-WP8203R Only)
*IKS-WP8203R requires 24v for heater operation
SYSTEM REQUIREMENTS
Minimum Requirements
Recommended Requirements
•
Intel Core i5-2430M @ 2.4 GHz
•
Intel Core i7-870 @ 2.93 GHz
•
4 GB Ram
•
8 GB Ram
•
Windows Vista / Windows XP / Windows 7
•
Windows Vista / Windows XP / Windows 7
•
Microsoft Internet Explorer 6.0 or above,
Firefox, Chrome, Safari Web Browser •
Microsoft Internet Explorer 6.0 or above,
Firefox, Chrome, Safari Web Browser
•
10Base-T (10 Mbps), 100Base-TX (100
Mbps) or 1000Base-T (1000 Mbps)
operation
•
10Base-T (10 Mbps), 100Base-TX (100
Mbps) or 1000Base-T (1000 Mbps)
operation
•
ActiveX control plug-in for Microsoft
Internet Explorer •
ActiveX control plug-in for Microsoft Internet
Explorer