Surveillix IKS-WR7413 User manual

35042AD 1
NETWORK CAMERA
Model: IKS-WR7413
User’s Manual
If the URL changes, refer to www.toshiba.com
For information on our latest products and peripheral devices,
refer to the following web site:
www.toshibasecurity.com

2
IKS-WR7413 IP Dome Camera
User Manual
Manual Edition 35042AD – NOVEMBER 2016
©2016, TOSHIBA
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or
mechanical, for any purpose, except as expressed in the Software License
Agreement. Toshiba shall not be liable for technical or editorial errors or
omissions contained herein. The information in this document is subject to
change without notice.
The information in this publication is provided “as is” without warranty of
any kind. The entire risk arising out of the use of this information remains
with recipient. In no event shall TOSHIBA be liable for any direct,
consequential, incidental, special, punitive, or other damages whatsoever
(including without limitation, damages for loss of business profits, business
interruption or loss of business information), even if TOSHIBA has been
advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to TOSHIBA.
TOSHIBA, and Surveillix, are registered trademarks of TOSHIBA in the United
States and elsewhere; Windows, and Windows XP Embedded are registered
trademarks of Microsoft Corporation. All other brand and product names are
trademarks or registered trademarks of the respective owners.
TOSHIBA
Irvine, CA ●U.S.A.

35042AD 3
Important Safeguards
1. Read Instructions
Read all the safety and operating instructions before operating the product.
2. Retain Instructions
Retain the safety instructions and user's manual for future reference.
3. Warnings
Comply with all warnings on the product and in the user's manual.
4. Follow Instructions
Follow all operating and use instructions.
5. Cleaning
Disconnect this camera from the power supply before cleaning.
6. Attachments
Do not use attachments not recommended by the camera manufacturer as they may pose safety
risks.
7. Water and Moisture
Do not use this camera near water. Some examples are: near a bath tub, wash bowl, kitchen
sink, or laundry tub, in a wet basement, or near a swimming pool.
8. Accessories
Do not place this camera on an unstable cart, stand, tripod, bracket or table. The camera may
fall, causing serious injury to a person, or serious damage to the product. Use only withstand,
tripod, bracket, or table recommended by the manufacturer, or sold with the camera. Any
mounting of the product should follow the manufacturer's instructions, and should use
amounting accessory recommended by the manufacturer.
9. Ventilation
This camera should never be placed near or over a radiator or heat register. If this product is
placed in a built-in installation, verify that there is proper ventilation so that the camera
temperature operates within the recommended temperature range.
10. Power Sources
This camera should be operated only from the type of power source indicated on the information
label. If you are not sure of the type of power supply at your location, consult your product
dealer.
11. Power-Cord Protection
Power cords should be routed so that they are not likely to be walked on or pinched by items
placed upon or against them. Pay particular attention to cords at plugs, screws and the point
where they exit the product.
12. Installation
Install this camera on a secure part of the ceiling or wall. If installed on an unsecured location the
camera could fall causing injury and damage.
13. Lightning
For additional protection on this camera during a lightning storm, or when it is left unattended and
unused for long periods of time, unplug it from the wall outlet and disconnect the power
supply and cable system. This will prevent damage to the camera due to lightning and power
line surges. If lightning occurs, do not touch the unit or any connected cables in order to avoid
electric shock.

4
14. Overloading
Do not overload the power supply or extension cords as this can result in a risk of fire or electric
shock.
15. Object and Liquid Entry
Never push objects of any kind into this camera through openings as they may touch dangerous
electrical points or short-out parts that could result in a fire or electrical shock. Never
intentionally spill liquid of any kind on the camera.
16. Servicing
Do not attempt to service this camera yourself as opening or removing covers may expose you to
dangerous electrical or other hazards. Refer all servicing to qualified service personnel.
17. Damage Requiring Service
Disconnect this camera from the power supply and refer servicing to qualified service personnel
under the following conditions.
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled, or objects have fallen into the camera.
c. If the camera has been submerged in water.
d. If the camera does not operate normally by following the operating instructions in the user's
manual. Adjust only those controls that are covered by the user's manual as an improper
adjustment of other controls may result in damage and will often require extensive work by a
qualified technician to restore the camera to its normal operation.
e. If the camera has been dropped or the cabinet has been damaged.
f. When the camera exhibiting a distinct change in performance which indicates a need for
service.
g. Other trouble.
18. Replacement Parts
When replacing parts, be sure the service technician uses parts specified by the manufacturer or
have the same characteristics as the original part. Unauthorized substitutions may result in
fire, electric shock or other hazards.
19. Safety Check
Upon completion of any service or repairs to this camera, ask the
service technician to perform safety checks to determine that the
camera is in proper operating condition.
Precautions
Operating
•Before using, make sure power supply and others are properly
connected.
•While operating, if any abnormal condition or malfunction is
observed, stop using the camera immediately and then contact your
local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as this can
damage camera.

35042AD 5
•Care must be taken when you clean the clear dome cover. Scratches
and dust will ruin the image quality of your camera. Do not use
strong or abrasive detergents when cleaning the camera body. Use a
dry cloth to clean the camera when it is dirty. In case the dirt is
hard to remove, use a mild detergent and wipe the camera gently.
Installation and Storage
•Do not install the camera in areas of extreme temperatures in excess
of the allowable range. (14°F~ 122°F / -10°C ~ 50°C)
•Avoid installing in humid or dusty places. The relative humidity
must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic fields
and electric signals.
•Avoid installing in places where the camera would be subject to
strong vibrations.
•Never face the camera toward the sun. Do not aim at bright objects.
Whether the camera is in use or not, never aim it at the sun or
other extremely bright objects. Otherwise the camera may be smeared
and damaged.
Should you notice any trouble
•If any trouble occurs while you are using the camera, turn off the
power and contact your dealer. If you continue to use the camera
when there is something wrong with it, the trouble may get worse and
an unpredictable problem may occur.
Disclaimer
•We disclaim any responsibility and shall be held harmless for any
damages or losses incurred by the user in any of the following
cases:
1. Fire, earthquake or any other act of God; acts by third parties;
misuse by the user, whether intentional or accidental; use under
extreme operating conditions.
2. Malfunction or non-function resulting in indirect, additional or
consequential damages, including but not limited to loss of expected
income and suspension of business activities.
3. Incorrect use not in compliance with instructions in this user's
manual.
4. Malfunctions resulting from misconnection to other equipment.
5. Repairs or modifications made by the user or caused to be made by
the user and carried out by an unauthorized third party.
•Notwithstanding the foregoing, Toshiba's liabilities shall not, in
any circumstances, exceed the purchase price of the product.
Copyright and Right of Portrait
•There may be a conflict with the Copyright Law and other laws when a
customer uses, displays, distributes, or exhibits an image picked up

6
by the camera without permission from the copyright holder. Please
also note that transfer of an image or file covered by copyright is
restricted to use within the scope permitted by the Copyright Law.
Protection of Personal Information
•Images taken by the camera that reveal the
likeness of an individual person may be considered personal
information. To disclose, exhibit or transmit those images
over the internet or otherwise, consent of the person may be
required.
Usage Limitation
•The product is not designed for any "critical
applications." "Critical applications" means life support
systems, exhaust or smoke extraction applications, medical
applications, commercial aviation, mass transit applications,
military applications, homeland security applications, nuclear
facilities or systems or any other applications where product
failure could lead to injury to persons or loss of life or
catastrophic property damage.
•Accordingly, Toshiba disclaims any and all liability arising out of
the use of the product in any critical applications
Regulation
FCC (USA) Information
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2)This device must accept any interference received, including
interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC
Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
CAUTION: Your authority to operate this FCC verified equipment could
be voided if you make changes or modifications not expressly approved
by the party.
Industry Canada Information
CAN ICES-3 A / NMB-3 A

35042AD 7
This symbol on the product or on its packaging indicates
that this product shall not be treated as household
waste in accordance with Directive 2002/96/EC. Instead
it shall behanded over to the applicable collection
point for the recycling of electrical and electronic
equipment. By proper waste handling of this product you
ensure that it has no negative consequences for the
environment and human health, which could otherwise be
caused if this product is thrown into the garbage bin.
The recycling of materials will help to conserve natural
resources.
For more details information about recycling of this product, please
contact your local city office, your household waste disposal service
or the shop where you purchased the product.
Compliance is evidenced by written declaration from our
suppliers, assuring that any potential trace
contamination levels of restricted substances are below
the maximum level set by EU Directive 2002/95/EC, or
are exempted due to their application.Table of Contents

8
Warning
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
THIS INSTALLATION SHOULD BE MADE BY A QUALIFIED SERVICE PERSON AND
SHOULD CONFORM TO ALL LOCAL CODES.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
C A U T I O N
RISK OF ELECTRIC SHOCK
DO NOT OPEN

35042AD 9
TABLE OF CONTENTS
Table of Contents.......................................................................................................... 3
Introduction ................................................................................................................. 11
Overview ................................................................................................................................................. 11
Product Features ................................................................................................................................ 11
Getting Started ............................................................................................................ 12
Box Contents .......................................................................................................................................... 12
Camera Overview ................................................................................................................................... 13
Camera Dimensions ........................................................................................................................... 13
Connections........................................................................................................................................ 14
Device search Software .............................................................................................. 14
Installation.................................................................................................Error! Bookmark not defined.
Launching Device search .....................................................................Error! Bookmark not defined.
Camera Configuration...............................................................................Error! Bookmark not defined.
Device Addressing................................................................................Error! Bookmark not defined.
Setup & Configuration...............................................................................Error! Bookmark not defined.
Connecting to the Camera....................................................................Error! Bookmark not defined.
Video Settings ......................................................................................Error! Bookmark not defined.
System Settings....................................................................................Error! Bookmark not defined.
Viewer Tabs..........................................................................................Error! Bookmark not defined.
Live ......................................................................................................................................................... 20
Setup....................................................................................................................................................... 21
System Setting ................................................................................................................................... 21
IP Address .......................................................................................................................................... 21
IPv6 Address Configuration ........................................................................................................... 23
User Setup.......................................................................................................................................... 24
File Location ....................................................................................................................................... 25
Picture Setup ...................................................................................................................................... 25
Exposure ........................................................................................................................................ 25
White Balance ................................................................................................................................ 25
Picture Adjustment ......................................................................................................................... 26
Add Detection Window................................................................................................................... 27
Delete Motion Detection Window................................................................................................... 27
Motion Window............................................................................................................................... 27
Streaming Settings ................................................................................................................................. 28
Video Resolution ................................................................................................................................ 28
Video Frame Rate .............................................................................................................................. 29
Video Compression ............................................................................................................................ 31
Advanced ..................................................................................................................... 32
System Setting........................................................................................................................................ 32
Network Setup .................................................................................................................................... 32
Network Advanced ............................................................................................................................. 32
Network Security ................................................................................................................................ 34
Alarm Application................................................................................................................................ 35
Tampering and Network Failure Detection......................................................................................... 36

10
Mail, HTTP and FTP Setup ................................................................................................................ 37
SD Card .............................................................................................................................................. 37
Network Share .................................................................................................................................... 38
Recording Schedule ........................................................................................................................... 39
Maintenance ....................................................................................................................................... 43
Software.............................................................................................................................................. 44
Picture Setting ........................................................................................................................................ 44
Video Mask ......................................................................................................................................... 44
Camera Setup .................................................................................................................................... 44
TV system........................................................................................................................................... 45
Hot Spot.............................................................................................................................................. 45
Text Overlay ....................................................................................................................................... 45
Streaming Setting ................................................................................................................................... 45
Audio................................................................................................................................................... 45
Logout .......................................................................................................................... 45
Specifications.............................................................................................................. 47
Camera Specifications ............................................................................................................................ 47

35042AD 11
INTRODUCTION
OVERVIEW
The Toshiba IKS-WR7413 is a compact 3MP mini-dome camera with big
camera features like a 3x motorized, autofocus lens. Perfect for users
who require an unobtrusive camera but do not wish to sacrifice
functionality for a smaller footprint. A crystal clear image and ease
of installation are guaranteed, thanks to true WDR, adaptive IR
technology, a 3-axis gimbal, and Power over Ethernet (PoE).
All Toshiba IP cameras are fully ONVIF
TM
compliant and are compatible
with the Toshiba Web Services platform, allowing advanced operation,
configuration and viewing of high definition video remotely from any
Web browser.
PRODUCT FEATURES
•3MP maximum resolution
•2.8~8mm autofocus lens
•Adaptive IR LEDs
•True Wide Dynamic Range @ 2MP
•3-axis gimbal positioning
•IP66 Outdoor rating
•ONVIR™ Profile S compliant

12
GETTING STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed
here. If any item is missing or has defects, DO NOT install or operate
the product and contact your dealer for assistance.
IKS-WR7413 IP Dome
Camera
Mounting Template
Torx Tool Screws and Plastic
Anchors x 3
Quick Start Guide

35042AD 13
CAMERA OVERVIEW
Before installing or connecting the dome camera, please refer to this
section and complete preparations for dome setup and all switch
settings.
CAMERA DIMENSIONS
Side
Bottom
Ø 3.36in
(85.3mm)
Ø 4.6in
(116.8mm)

14
CONNECTIONS
Pin Connection Definition
1 microSD card slot Insert the microSD card into the card slot to store videos and snapshots
2 Reset Button Press the reset button with a proper tool for at least 20 seconds to return the
camera to factory defaults
3 RJ-45 For network and PoE connections

35042AD 15
LOCATE CAMERA
TOSHIBA DEVICE SEARCH
Toshiba Device search is a software tool that allows you to quickly and
easily connect and configure your Toshiba IP Cameras. This software
allows you to assign IP addresses and update firmware on multiple
cameras at once.
The Device search software is available for download on the Toshiba
website.
INSTALLATION
You can install Device search on any personal computer (PC) or laptop
by downloading the program from Toshibasecurity.com.
Note Device search will only work on PCs or laptops that use a Windows
operating system. It is compatible with Windows XP, Vista, 7, and 8.
STARTING DEVICE SEARCH
After installing the program on your PC or laptop, open the program to
begin configuring your cameras.
To access Device search on a Toshiba recorder, you must operate the
recorder in Windows Mode.
1. In the Live Screen, click Exit.
2. Click Restart in Windows Mode.
3. Click OK.
4. Double-click Device search.

16
CAMERA CONFIGURATION
DEVICE ADDRESSING
The functions on the Device Addressing tab allow you to find,
configure, and view network cameras.
Finding Network Devices
5. Click Find Devices on the Device Addressing tab.
6. To narrow your search by Camera Model, Project, or Camera Name, select your
desired criteria from the appropriate lists.

35042AD 17
Viewing a Network Camera
7. To view a network camera over the web using the camera’s viewer software, double-click
the name of the camera.
8. Enter the Username and Password for the camera. The username and password are
case sensitive. It is strongly recommended that the password be changed after the initial
setup to prevent unauthorized access. The default username and password for Toshiba
IP cameras are as follows.
Username – admin
Password – 1234
9. The viewer software is now opened in Internet Explorer.
Note The viewer software will install automatically the first time you
connect to the camera. If your internet browser does not install the
viewer software, check the security settings or ActiveX controls and
plug-in settings. If your internet browser asks for permission to
install the ActiveX control, you must allow the ActiveX control to
continue the installation. If you are prompted to allow an add-on,
click Allow.
10. You can now configure your camera using the Viewer Software. For more information on
using Viewer software, please see the user manual for your camera.

18
CONNECTING TO THE CAMERA
11. Locate the camera on the Device Search list.
12. Double-click the camera to open the Viewer software in your web browser.
13. Click Browse in the pop-up window.
14. Log in to the camera with the appropriate User Name and Password.
Note The default Username is “admin” and the default Password is “1234”.
The Username and Password are case sensitive.
RESETTING THE CAMERA
If it is necessary to reset the camera to the factory default settings,
hold down the Reset button (see Camera Overview) for 30 seconds. This
will return all settings, including network setup, to the factory
default.
ADMINISTRATOR/USER PRIVILEGES
The Administrator account has the authority to configure the IP camera
and authorize users’ access to the camera. The User accounts have
access to the camera with limited authority.

35042AD 19
CONNECTING OVER THE INTERNET
There are some challenges with connecting to Toshiba IP cameras over
WAN (internet) connections because the camera streams video over RTSP.
RTSP is an excellent protocol for media and is now used on many IP
cameras (including Toshiba) as the default streaming option.
RTSP, however, is not suitable for transmission between two locations
that are behind different routers. In this case, the client (for
example, the Toshiba HVR or NVR server software) connects to the
camera, and then requests a stream. The camera uses that connection to
return a stream, but since the connection originated on the client side
and has now switched to the camera (remote) side, the router does not
have any way to determine where the traffic should be routed, so no
video appears at the recorder. There are three solutions to this:
15. Connect modems on both sides directly to the recorder and camera. If there is no router,
no network address translation is needed.
16. Use routers with VPN support and set up a small VPN. Once this is done, the traffic will
be treated as though it were all on the local network.
17. (Best solution) – Use routers with connection tracking. This is quite easy; VOIP also
uses RTSP and faces the same challenges. If a router is marketed as having “VOIP
Support”, it will have the necessary connection tracking capability to allow any type of
RTSP communication (not just VOIP).
With proper planning and the correct equipment, RTSP cameras CAN stream
over the WAN to a recording device for minimal additional cost and
labor.
Please contact Toshiba support if you require any additional
information on these topics.

20
LIVE
Full Screen – This will display the live feed in full screen.
Snapshot – Click the button, and a JPEG snapshot will automatically be
saved in the appointed place. The default location is: C:\.’
Note If you are using Windows Vista or 7, you will need to change the
Snapshot location. Windows UAC does not allow internet programs to
write directly to C:\ for security reasons.
Record – Click Record to star recording live video. Click Record again
to stop recording video. Recorded video will be saved automatically to
the designated location on the local workstation. The default location
is C:/. This location can be changed in File Location, in the System
menu.
Note If you are using Windows Vista or 7, 8, or 10, you will need to
change the video clip location. Windows UAC does not allow internet
programs to write directly to C:\ for security reasons.
Microphone – PC Device search Software audio to camera, enables audio
through an audio out on the camera.
Live Audio – Camera to PC Device search Software, enables audio if a
microphone is equipped to the camera.
Note The Microphone and Live Audio functions are only available on enabled
cameras. If the camera is not enabled for these features, an error
message will display.