Surveillix IKS-WR7412 User manual

32700AC
NETWORK CAMERA
Model: IKS-WR7412
User’s Manual
If the URL changes, refer to www.toshiba.com
For information on our latest products and peripheral devices, refer to the
following web site:
www.toshibasecurity.com

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High Resolution Indoor/Outdoor IP Dome Camera (IKS-WR7412)
User Manual
Manual Edition 32700AD – APRIL 2015
©2015, TOSHIBA
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is
subject to change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk
arising out of the use of this information remains with recipient. In no event shall TOSHIBA be liable
for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including
without limitation, damages for loss of business profits, business interruption or loss of business
information), even if TOSHIBA has been advised of the possibility of such damages and whether in
an action or contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to TOSHIBA. TOSHIBA, and
Surveillix, are registered trademarks of TOSHIBA in the United States and elsewhere; Windows,
and Windows XP Embedded are registered trademarks of Microsoft Corporation. All other brand
and product names are trademarks or registered trademarks of the respective owners.
TOSHIBA
Irvine, CA ●U.S.A.

32700AD 5
Important Safeguards
1. Read Instructions
Read all the safety and operating instructions before operating the product.
2. Retain Instructions
Retain the safety instructions and user's manual for future reference.
3. Warnings
Comply with all warnings on the product and in the user's manual.
4. Follow Instructions
Follow all operating and use instructions.
5. Cleaning
Disconnect this camera from the power supply before cleaning.
6. Attachments
Do not use attachments not recommended by the camera manufacturer as they may pose
safety risks.
7. Water and Moisture
Do not use this camera near water. Some examples are: near a bath tub, wash bowl,
kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
8. Accessories
Do not place this camera on an unstable cart, stand, tripod, bracket or table. The camera
may fall, causing serious injury to a person, or serious damage to the product. Use
only withstand, tripod, bracket, or table recommended by the manufacturer, or sold
with the camera. Any mounting of the product should follow the manufacturer's
instructions, and should use amounting accessory recommended by the
manufacturer.
9. Ventilation
This camera should never be placed near or over a radiator or heat register. If this product
is placed in a built-in installation, verify that there is proper ventilation so that the
camera temperature operates within the recommended temperature range.
10. Power Sources
This camera should be operated only from the type of power source indicated on the
information label. If you are not sure of the type of power supply at your location,
consult your product dealer.
11. Power-Cord Protection
Power cords should be routed so that they are not likely to be walked on or pinched by
items placed upon or against them. Pay particular attention to cords at plugs, screws
and the point where they exit the product.
12. Installation
Install this camera on a secure part of the ceiling or wall. If installed on an unsecured
location the camera could fall causing injury and damage.

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13. Lightning
For additional protection on this camera during a lightning storm, or when it is left
unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the power supply and cable system. This will prevent damage to the
camera due to lightning and power line surges. If lightning occurs, do not touch the
unit or any connected cables in order to avoid electric shock.
14. Overloading
Do not overload the power supply or extension cords as this can result in a risk of fire or
electric shock.
15. Object and Liquid Entry
Never push objects of any kind into this camera through openings as they may touch
dangerous electrical points or short-out parts that could result in a fire or electrical
shock. Never intentionally spill liquid of any kind on the camera.
16. Servicing
Do not attempt to service this camera yourself as opening or removing covers may expose
you to dangerous electrical or other hazards. Refer all servicing to qualified service
personnel.
17. Damage Requiring Service
Disconnect this camera from the power supply and refer servicing to qualified service
personnel under the following conditions.
a. When the power-supply cord or plug is damaged.
b. If liquid has been spilled, or objects have fallen into the camera.
c. If the camera has been submerged in water.
d. If the camera does not operate normally by following the operating instructions in
the user's manual. Adjust only those controls that are covered by the user's manual
as an improper adjustment of other controls may result in damage and will often
require extensive work by a qualified technician to restore the camera to its normal
operation.
e. If the camera has been dropped or the cabinet has been damaged.
f. When the camera exhibiting a distinct change in performance which indicates a
need for service.
g. Other trouble.
18. Replacement Parts
When replacing parts, be sure the service technician uses parts specified by the
manufacturer or have the same characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock or other hazards.
19. Safety Check
Upon completion of any service or repairs to this camera, ask the service technician to
perform safety checks to determine that the camera is in proper operating condition.

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Precautions
Operating
•Before using, make sure power supply and others are properly connected.
•While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and then contact your local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as this can damage camera.
•Care must be taken when you clean the clear dome cover. Scratches and dust will
ruin the image quality of your camera. Do not use strong or abrasive detergents when
cleaning the camera body. Use a dry cloth to clean the camera when it is dirty. In
case the dirt is hard to remove, use a mild detergent and wipe the camera gently.
Installation and Storage
•Do not install the camera in areas of extreme temperatures in excess of the allowable
range. (14°F~ 122°F / -10°C ~ 50°C)
•Avoid installing in humid or dusty places. The relative humidity must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic fields and electric signals.
•Avoid installing in places where the camera would be subject to strong vibrations.
•Never face the camera toward the sun. Do not aim at bright objects. Whether the
camera is in use or not, never aim it at the sun or other extremely bright objects.
Otherwise the camera may be smeared and damaged.
Should you notice any trouble
•If any trouble occurs while you are using the camera, turn off the power and contact
your dealer. If you continue to use the camera when there is something wrong with it,
the trouble may get worse and an unpredictable problem may occur.
Disclaimer
•We disclaim any responsibility and shall be held harmless for any damages or losses
incurred by the user in any of the following cases:
1. Fire, earthquake or any other act of God; acts by third parties; misuse by the user,
whether intentional or accidental; use under extreme operating conditions.
2. Malfunction or non-function resulting in indirect, additional or consequential
damages, including but not limited to loss of expected income and suspension of
business activities.
3. Incorrect use not in compliance with instructions in this user's manual.
4. Malfunctions resulting from misconnection to other equipment.
5. Repairs or modifications made by the user or caused to be made by the user and
carried out by an unauthorized third party.

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•Notwithstanding the foregoing, Toshiba's liabilities shall not, in any circumstances,
exceed the purchase price of the product.
Copyright and Right of Portrait
•There may be a conflict with the Copyright Law and other laws when a customer
uses, displays, distributes, or exhibits an image picked up by the camera without
permission from the copyright holder. Please also note that transfer of an image or file
covered by copyright is restricted to use within the scope permitted by the Copyright
Law.
Protection of Personal Information
•Images taken by the camera that reveal the likeness of an individual person may be
considered personal information. To disclose, exhibit or transmit those images over
the internet or otherwise, consent of the person may be required.
Usage Limitation
•The product is not designed for any "critical applications." "Critical applications"
means life support systems, exhaust or smoke extraction applications, medical
applications, commercial aviation, mass transit applications, military applications,
homeland security applications, nuclear facilities or systems or any other applications
where product failure could lead to injury to persons or loss of life or catastrophic
property damage.
•Accordingly, Toshiba disclaims any and all liability arising out of the use of the
product in any critical applications
Regulation
FCC (USA) Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2)This device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.

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CAUTION: Your authority to operate this FCC verified equipment could be voided if you
make changes or modifications not expressly approved by the party.
Industry Canada Information
CAN ICES-3 A / NMB-3 A
This symbol on the product or on its packaging indicates that this product
shall not be treated as household waste in accordance with Directive
2002/96/EC. Instead it shall behanded over to the applicable collection
point for the recycling of electrical and electronic equipment. By proper
waste handling of this product you ensure that it has no negative
consequences for the environment and human health, which could
otherwise be caused if this product is thrown into the garbage bin. The
recycling of materials will help to conserve natural resources.
For more details information about recycling of this product, please contact
your local city office, your household waste disposal service or the shop
where you purchased the product.
Compliance is evidenced by written declaration from our suppliers, assuring
that any potential trace contamination levels of restricted substances are
below the maximum level set by EU Directive 2002/95/EC, or are exempted
due to their application.

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Warning
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE.
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
THIS INSTALLATION SHOULD BE MADE BY A QUALIFIED SERVICE PERSON AND
SHOULD CONFORM TO ALL LOCAL CODES.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.
Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

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TABLE OF CONTENTS
Introduction............................................................................................14
Overview.......................................................................................................................14
Product Features......................................................................................................14
Getting Started.......................................................................................15
Box Contents ................................................................................................................15
Camera Overview.........................................................................................................16
Dimensions...............................................................................................................16
Connections..............................................................................................................17
Reset Button ........................................................................................................18
Device Search Software...............................................................................................19
Installation...................................................................Error! Bookmark not defined.
Starting Device Search...............................................Error! Bookmark not defined.
Camera Configuration.....................................................Error! Bookmark not defined.
Device Addressing......................................................Error! Bookmark not defined.
Finding Network Devices .......................................Error! Bookmark not defined.
Viewing a Network Camera..................................................................................19
Setup & Configuration...................................................................................................22
Connecting to the Camera........................................................................................22
Resetting the Camera..........................................................................................22
Administrator/User Privileges...............................................................................22
Connecting Over the Internet...............................................................................23
Viewer Software............................................................................................................24
Viewer Tabs..............................................................................................................24
Live..........................................................................................................25
Setup.......................................................................................................26
System Setting..............................................................................................................26
Camera Name..........................................................................................................26
IP Address................................................................................................................27
Get IP an Address Automatically (DHCP)............................................................27
Use Static IP Address..........................................................................................28
IPv6 Address Configuration.............................................................................29
User Setup................................................................................................................29
Admin Password ..................................................................................................29
Add User ..............................................................................................................29

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Delete User ..........................................................................................................29
Modify User..........................................................................................................29
File Location .............................................................................................................30
Picture Setup ................................................................................................................30
Camera Tab..............................................................................................................30
Exposure..............................................................................................................31
White Balance......................................................................................................31
Picture Adjustment...............................................................................................32
Motion Detection.......................................................................................................32
Add Detection Window.........................................................................................33
Delete Motion Detection Window.........................................................................33
Motion Window................................................................................................33
Streaming Settings .......................................................................................................34
Video Resolution ......................................................................................................34
Video Orientation .................................................................................................35
GOP Size .............................................................................................................35
H.264 Profile ........................................................................................................35
Video Frame Rate ....................................................................................................36
Video Compression..................................................................................................37
Advanced................................................................................................38
System Setting..............................................................................................................38
Network Setup..........................................................................................................38
DDNS...................................................................................................................38
Network Advanced ...................................................................................................38
QoS......................................................................................................................38
SNMP Settings.....................................................................................................39
UPnP (Universal Plug N’ Play).............................................................................39
Network Security ......................................................................................................40
HTTP....................................................................................................................40
IP Filtering............................................................................................................40
IEEE 802.1XSEAP-TLS.......................................................................................40
Alarm Application......................................................................................................41
Tampering and Network Failure Detection...............................................................42
Mail, HTTP and FTP Setup ......................................................................................43
SD Card....................................................................................................................43
Network Share..........................................................................................................44
Recording Schedule.................................................................................................45
Recording.............................................................................................................45
Schedule ..............................................................................................................46

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Interval Recording................................................................................................47
Maintenance.............................................................................................................48
Configuration........................................................................................................48
Factory Default.....................................................................................................48
Software....................................................................................................................49
Picture Setting ..............................................................................................................49
Video Mask...............................................................................................................49
Hot Spot....................................................................................................................49
Text Overlay .............................................................................................................49
Streaming Setting .........................................................................................................49
Audio.........................................................................................................................50
Logout.....................................................................................................50
Specifications.........................................................................................51
Camera Specifications..................................................................................................51

32700AC
INTRODUCTION
OVERVIEW
The IKS-WR7412 is a 2 megapixel indoor and outdoor IP camera that provides users with
crisp IP video in a feature-rich, compact package.
The camera is lightweight and compact with a 3-axis gimbal for a large degree of rotation.
Designed for quick and seamless integration with Toshiba network and hybrid recording
solutions, this PoE camera includes features such as 1080p resolution, H.264 video
compression, and triple stream transmission. With Power over Ethernet, the need for
separate power lines is eliminated, significantly reduction cabling and installation costs.
For convenient installation, all Toshiba IP cameras are detected automatically by current
model Toshiba recorders and are ONVIF compliant, allowing integration with many other
IP recording solutions.
Product Features
•3-axis positioning
•24 IR illuminators
•H.264 and MJPEG
•Power over Ethernet
•2MP (1080p HD)
•Quad streaming
•ONVIF compliant

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GETTING STARTED
BOX CONTENTS
Before proceeding, please check that the box contains the items listed here. If any item is
missing or has defects, DO NOT install or operate the product and contact your dealer for
assistance.
Camera
Self Tapping Screws
Plastic Anchors
Torx Screwdriver
Security Screw

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CAMERA OVERVIEW
Before installing or connecting the dome camera, please refer to this section and complete
preparations for dome setup and all switch settings.
Dimensions
•Diameter – 110.21mm (4.3 inches)
•Height – 47.66mm (1.87inches)
4.625” (117.5 mm)
3.375” (85.73 mm)
Ø 3.125” (79.38 mm)

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Connections
The Indoor Tamper Resistant IP Dome Cameras use Power over Ethernet (PoE) to power
the cameras. The only connection on the camera is the RJ45 Ethernet connector located
on the rear of the camera. Connect one end of the Ethernet cable to the RJ45 port on the
camera and the other end to power sourcing equipment (PSE) like a hub or router.
Check the status of the network connection by looking at the link indicator and activity
indicator LEDs. If the LEDs are not lit check your network connection. The green link LED
indicates a network connection and the orange activity LED flashes to indicate network
activity.

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Reset Button
Push the reset button to return the camera to factory default settings.

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DEVICE SEARCH SOFTWARE
Use the included Device Search software to easily find your network cameras for initial
setup. The Surveillix Device Search software can be downloaded from
toshibasecurity.com.
Installation
You can run Device Search on any personal computer (PC) or laptop using the software
CD included with your Surveillix IP camera or by downloading the program from
toshibasecurity.com.
Note Device Search will only work on PCs or laptops that use a Windows operating
system. It is compatible with Windows XP, Vista, 7, and 8.
Starting Device Search
After installing the program on your PC or laptop, open the program to begin configuring
your cameras.
To access Device Search on a Toshiba recorder, you must operate the recorder in
Windows Mode.
1. In the Live Screen, click Exit.
2. Click Restart in Windows Mode.
3. Click OK.
4. Double-click Device Search.

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Device Addressing
The functions on the Device Addressing tab allow you to find network cameras.
Finding Network Devices
5. Click Device Search.
6. To sort your search by Camera Model, Project, or Camera Name, select your
desired criteria from the appropriate lists.