Suzohapp CashComplete SDS-35 User manual

Smart Deposit Solutions
User’s Guide
SDS-35
5004522-000 Rev-03

SDS-35
i
5004522-000 Rev. 03 SUZOHAPP
Contents
1 General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Environmental Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
WEEE Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
RoHS 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.3 FCC Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.4 Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.1 Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3.1 Minimum Space Requirements
for SDS-35 Unit Installation4
3.2 Positional References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
4 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.1 Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
4.2 Accessories and Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4.3 Machine Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4.4 Machine Part Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4.5 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
5 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5.1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
5.2 Shutting Down/Restart Machine . . . . . . . . . . . . . . . . . . . . . . . 12
5.3 Default Configuration Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5.4 Set System Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.5 Typical Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Making a note deposit default flow. . . . . . . . . . . . . . . . . . . . . 18
Empty box content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5.6 Receipts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Print transaction history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Print receipt history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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5.7 Operator Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
View log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Set up new users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
6 Copy Configurations
to another SDS-3527
7 Maintenance of the MFL. . . . . . . . . . . . . . . . . . . . . . . . . . . 29
7.1 Level 1 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Validating head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Manual cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Cash box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
7.2 Level 2 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
7.3 Level 3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
8.1 Remove the Validating Head . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
8.2 Instructions for Switch Lock Function . . . . . . . . . . . . . . . . . . 34
9 Error Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
9.1 Reset Cleaning Reminder (optional) . . . . . . . . . . . . . . . . . . . . . 38
10 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.1 Installation and Setting of KUBE II printer . . . . . . . . . . . . . . . 39
10.2 Load Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.3 Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
10.4 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
11 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

General Information
SDS-35
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1 General Information
SUZOHAPP reserves the right to revise and improve its products as
it sees fit. This document describes the product at the time of
publication and may not reflect the product in the future.
This publication, or parts thereof, may not be reproduced in any
form whatsoever other than for the purchaser’s own use without the
express permission of SUZOHAPP.
1.1 Declaration of Conformity
We declare under our sole responsibility that the product, stated in
this manual, to which this declaration relates, is in conformity with
the following standards or other normative documents:
– IEC 62368-1:2014
– UL 62368-1:2014
– CSA C22.2#62368-1:2014
– EN 61 000-6-1:2007
– EN 61 000-6-3:2007
– EN 61 000-6-3:2007/A:1:2011
– 47 CFR, Part 15:2017
– ICES-003, Issue 6:2016
– EN 50581:2012
– AS/NZS CISPR 22:2009 + A1:2010
following the provisions of:
– Low Voltage Directive 2014/35/EU
– EMC Directive 2014/30/EU.
1.2 Environmental Compliance
Note! If the equipment contains batteries or accumulators, dispose of these
separately according to local requirements.
WEEE Directive
Waste Electrical and Electronic Equipment Directive 2012/19/EU.
Note! If the equipment contains batteries or accumulators, dispose of those
items separately according to local requirements.
RoHS 2
RoHS2 Restriction of Hazardous Substances Directive 2011/65/EU.
Contact your SUZOHAPP representative for further details.

General Information
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1.3 FCC Compliance
The SDS-35 has been tested and complies with the limits of Federal
Communication Commission [FCC] Rules and Regulations Part 15,
subpart B unintentional radiator.
Note! This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and
receiver.
– Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician
for help.
Modifications not expressly approved by the manufacturer could
void the user's authority to operate the equipment under FCC rules.
The equipment has been tested as a component in a typical
configuration with a typical power supply. Since the host equipment
can vary, and can affect, or be affected by this component, it is the
responsibility of the purchaser to insure that the overall system
maintains compliance with FCC regulations.
1.4 Responsibility
The supplier of the equipment accepts no responsibility for injury or
damage to personnel or equipment, if the equipment is altered in any
way or used in a manner for which it was not intended at the time of
delivery. If the conditions for use of the equipment are changed,
without advance notice to the manufacturer, the declaration of
conformity is invalidated.

Safety Precautions
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2 Safety Precautions
This guide contains hazard information which must be read by all
users. The hazard information is presented as a warning as follows:
WARNING!
Risk of personal injury
Warnings indicate a potential hazard to the health and safety of
users. They clearly state the nature of the hazard and how to avoid it.
The warning symbols appear at their points of application in this
guide.
Caution! Cautions indicate a hazard to the machine, but not a danger to
personnel. They clearly state how to avoid the hazard. They appear at
their points of application in this guide.
2.1 Warnings
WARNING!
Risk of electric shock
Lethal voltages exist in the machine when connected to mains power.
Make sure you disconnect the power cord before cleaning or servicing
the machine.
WARNING!
Risk of electric shock
The machine is of metal construction and must therefore always be
earthed to the supply. Ensure that both the plug on the supply lead
and the supply source are earthed. This is a requirement for this type
of equipment and if not adhered to will contravene the national and
international standards of Health and Safety in the work place.
WARNING!
Risk of jamming
This machine contains moving parts and sharp edges. Always be
careful. Do not touch the components inside the machine while it is
running.

Installation
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3 Installation
The SDS-35 require some basic installation.
The customer will be responsible for installation, including mounting
the safe.
Customers that require professional installation services can contact
local SUZOHAPP territory dealer for details.
3.1 Minimum Space Requirements
for SDS-35 Unit Installation
Service area dimensions:
– space on either side of wall: 150.0 mm (5.91")
– space behind the unit: 80.1 mm (3.15")
– height: 510.0 mm (20.08")
– width needed: 507.0 mm (19.96")
– depth needed: 736.9 mm (31.10")
Physical dimensions footprint:
– height: 436.9 mm (17.20")
– width: 207.0 mm (8.15")
– depth: 300.0 mm (11.81")
656.9 (25.86")
300.0 (11.81") 356.9 (14.05")
436.9 (17.20")
20
7 (
8
.
16"
)
80.1 (3.15")
736.9 (29.01")
380.1 (14.96")
356.9 (14.05")
150.0 (5.91") 150.0 (5.91"
507.0 (19.96")
207.0 (8.15")

Installation
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3.2 Positional References
Unless stated otherwise, positions and directions such as left, right,
upper, lower, rear, clockwise and counter-clockwise are given with
respect to the machine when viewed from the front.

Introduction
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4Introduction
SDS-35, Smart deposit Solution with MFL (Multi Front Load) front
loading Banknote Note Validator (BNV), and electric lock is an ideal
way to improve accuracy, cash visibility, and shrinkage protection of
cash handling.
The SDS-35 helps to:
– streamline and automate cash handling,
– reduce loss from theft and shrinkage,
– avoid counting inaccuracy and counterfeit notes,
– improve employee security.
Integrated with the user software, the SDS-35 allows the customer to
monitor cash levels, validate banknotes to prevent counterfeits,
simplify banknote validation processes, and securely store notes for
protection against theft.
4.1 Software Version
The user manual applies to SDS systems using software version
CashComplete™ On-Device 3.x.x.

Introduction
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4.2 Accessories and Options
•KUBEIIprinter:
article no.: 5000292-000
• Note cassette (cash box):
article no.: FLC-603-1
capacity 1,000 notes.
• Cleaning card:
article no.: 8402022.

Introduction
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4.3 Machine Label
The label below is an example of the information available on the
machine.
1 Machine type
2Partnumber
3 Serial number
4 Place and Date of manufacture
SDS 35
SERIAL
NUMBER:
Date of MFG: 13-18
Assembled in China
Part Number: 50-0565-00 -USD REV A
50-0565-00USD/CHN006-SDS-0331
CHN006-SDS-0331
SDS 35 DW DN SAFE W/MFL 7" RASB PI
1
2
3
4

Introduction
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4.4 Machine Part Terminology
Rear view
12
3
4
5
678
1 Touchscreen and Raspberry Pi unit
2 Safe door
3 Electric Lock with locking bracket
4 Cash box
5 Banknote Validator Head & Housing
6 Interlock switch
7USBconnector
8 Controller Board
SDS 35
SERIAL
NUMBER:
Date of MFG: 13-18
Assembled in China
Part Number: 50-0565-00 -USD REV A
50-0565-00USD/CHN006-SDS-0331
CHN006-SDS-0331
SDS 35 DW DN SAFE W/MFL 7" RASB PI
1
2
6
3
5
4
1 Network connector
2USBconnectors
3Powerjack
4 Override lock cover
5 Main lock override
6 Mains inlet/socket

Introduction
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4.5 Symbols
Start Deposit
Operator View
Empty Cash Boxes
Administration
Change PIN
Change User
Edit Users
Edit Work Units
Print Machine Total
View Machine Total
Print Receipt History
Daily Operations
Set System Time
Print Transaction History

Operation
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5Operation
WARNING!
Risk of jamming
Follow the 2 “Safety Precautions” on page 3.
Note! The appearance of the screen may be different from the examples
shown since, each system can be individually set up.
5.1 Getting Started
• Connect the power cord to the back of the SDS-35.
SDS 35
SERIAL
NUMBER:
Date of MFG: 13-18
Assembled in China
Part Number: 50-0565-00 -USD REV A
50-0565-00USD/CHN006-SDS-0331
CHN006-SDS-0331
SDS 35 DW DN SAFE W/MFL 7" RASB PI

Operation
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5.2 Shutting Down/Restart Machine
Caution! Shutting down by disconnecting the power cord, might result in a
corrupt file system making the computer unusable.
a) Log in using Administration ID.
b) Select Operator View.
c) Select Exit Program.
The application will shut down.
d) When Continue? is displayed, select Yes.
The desktop is displayed and the normal commands (Shutdown,
Restart and Cancel) can be selected.
e) When the computer has shut down, power off the machine with
the power cord.

Operation
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5.3 Default Configuration Roles
There are three predefined roles: Cashier, CIT and Administrator.
The CIT has the following options:
The Administrator has the following options:
Role User ID PIN code Description
Cashier 10–29 - The Cashier has no PIN code and can only
access deposit mode. By entering the Cashier ID
the machine is ready for a deposit.
CIT 2222 1234 First time entering the user will be prompted to
enter an new 4-digit PIN code.
Administrator 1234 1234 First time entering the user will be prompted to
enter an new 4-digit PIN code.
Icon Description
Print Machine Total The total content in the machine. The content is displayed on
screen, if a printer is not connected.
Empty Cash Boxes Unlocks the electronic lock. The user can remove the cash
box and collect the notes.
View Machine Total The machine total will be displayed.
Icon Description
Print Transaction History Retrieves previous transaction data. Displayed on
screen, if a printer is not connected.
Daily Operations Transactions made the same day. Displayed on screen,
if a printer is not connected.
Empty Cash Boxes Unlocks the electronic lock. The user can remove the
cash box and collect the notes.
Start Deposit Start a new deposit session.
Print Machine Total The total content in the machine. Displayed on screen, if
a printer is not connected.
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Operation
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Administration In the administration view the user has following options:
Edit User • Add users or edit user information.
Change PIN • Change PIN code.
Operator
view
• A service menu where the user can:
- see a log history
- manage device status
- clear errors
- manage door/switch status
- obtain license information
- shut down the unit.
View
Machine Total
• The machine total will be displayed.
Set System
Time
• Set date and time.
Print Receipt History A printout with the selected receipt history.
Icon Description
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Operation
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5.4 Set System Time
In Set System Time the time zone, date and time are set.
a) Log in as Administrator.
b) Select Administration.
c) Select Set System Time.
d) Select Time zone to set the time zone.
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e) Filter the list of time zones by selecting the appropriate letter on
the keyboard to the left.
In the example below the user has entered “G”.
The list displays every location beginning with a G.
The list can be filtered even more by selecting one of the marked
letters on the keyboard.
f) Select the correct time zone in the list.
g) Select Continue.
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