ELCOM Euro-2100TE User manual

Euro-2100TE
User manual
version 1.0

This manual was not subject to any language revision.
This manual cannot be copied or otherwise forwarded without editor’s consent.
All rights reserved © 2007, Elcom s. r. o.

TABLE OF CONTENTS
INTRODUCTION ..........................................................................................................................7
Important .................................................................................................................. 8
Basic definitions ........................................................................................................ 9
Logo .................................................................................................................................. 9
Department ......................................................................................................................... 9
Tax level ............................................................................................................................. 9
Sales units .......................................................................................................................... 9
PLU ................................................................................................................................... 9
Connection between departments and PLUs .......................................................................... 10
Report ............................................................................................................................. 10
Bar code .......................................................................................................................... 10
Bar-code scanner ............................................................................................................. 10
System flags ..................................................................................................................... 11
Cumulated totals (Grand totals) ............................................................................................ 11
CASH REGISTER CHARACTERISTICS ...................................................................................13
Parts of the cash register, basic parameters ................................................................. 14
Peripheral devices ............................................................................................................. 16
Euro-2100TE keyboard............................................................................................. 18
Names and functions of ECR keys .............................................................................. 18
ECR displays description .......................................................................................... 20
Cashier display description .................................................................................................. 20
Customer display description ............................................................................................... 20
Modes switching ..................................................................................................... 20
Paper ribbons instalation ........................................................................................... 21
Usage and storage of thermal paper ...................................................................................... 22
Calculator feature description .................................................................................... 22
PROGRAMMING MANUAL .......................................................................................................25
Initialisation ............................................................................................................. 26
Recommended procedure for Euro-2100TE programming ............................................. 26
System Flags programming ....................................................................................... 26
Initial programming of system flags ........................................................................................ 26
System flags correction ...................................................................................................... 27
System flags values print out ................................................................................................ 27
Flag 1 – Number of decimal places, method of rounding, TAX system… .................................................. 27
Flag 2 - TAX printing, number of logo lines, blank lines… ....................................................................... 27
Flag 3 - Receipt consecutive number, cash register number .................................................................. 28
Flag 4 - Required operations ............................................................................................................ 28
Flag 5 - Parameters of serial communication ....................................................................................... 28
Flag 6 - Printing mode settings ......................................................................................................... 28
Flag 7 - Limit and value of the percent add-on ..................................................................................... 29
Flag 8 - Limit and value of the percent discount ................................................................................... 29
Flag 9 - Time setting ....................................................................................................................... 29
Flag 10 - Date setting ...................................................................................................................... 29
Extended flags programming ..................................................................................... 30
First extended flag .......................................................................................................................... 30
Second extended flag ..................................................................................................................... 30

Third extended flag ......................................................................................................................... 30
Fourth extended flag ....................................................................................................................... 31
Fifth extended flag .......................................................................................................................... 31
Sixth extended flag ......................................................................................................................... 31
Seventh extended flag ..................................................................................................................... 32
Printing of the extended flag values ....................................................................................... 32
Tax rates programming ............................................................................................. 32
Correction of the tax level values .......................................................................................... 33
Printing of the programmed tax values ................................................................................... 33
Receipt text logo programming .................................................................................. 33
Correction of the text logo lines ............................................................................................ 33
Printing the programmed logo lines ....................................................................................... 34
Receipt graphic logo programming ............................................................................. 34
Cashiers programming ............................................................................................. 34
Correction of cashiers values ............................................................................................... 35
Printing of cashiers values ................................................................................................... 36
Function texts programming ...................................................................................... 36
Correction of function texts .................................................................................................. 36
Function texts print out ....................................................................................................... 37
Departments programming ........................................................................................ 37
Departments correcting ...................................................................................................... 38
Department values print out ................................................................................................. 38
Sale units programming ............................................................................................ 38
Programmed sale units correcting ........................................................................................ 39
Sale unit settings print out ................................................................................................... 39
Article items (PLU) programming ................................................................................. 39
Setting up the bar-code scanner ........................................................................................... 41
Quick PLU price programming ............................................................................................. 42
Quick PLU stock programming ............................................................................................. 42
Correction of programmed PLUs .......................................................................................... 42
Programmed PLUs print out ................................................................................................. 43
Programming the Euro currency ................................................................................. 43
Phase without Euro currency ............................................................................................... 43
First Euro currency phase ................................................................................................... 43
Second Euro currency phase .............................................................................................. 44
Third Euro currency phase .................................................................................................. 44
Entering texts into the ECR ........................................................................................ 45
Programming of the programmable keyboard keys ........................................................ 46
The key function deleting .................................................................................................... 46
Printing of the programmed key name ................................................................................... 46
Printing of the programmed key function ................................................................................ 46
Printing of the settings for all keys ......................................................................................... 47
OPERATION IN REGISTRATION MODE ..................................................................................49
Recommended procedures at the beginning of the day .................................................. 50
Status and functions that are required to know before the beginning of registration ............. 50
Error warning: the CLEAR key ................................................................................................ 50
Cashier log in: the Password key .......................................................................................... 50
Cashier log out: the Password key ........................................................................................ 50
Finalizing a transaction: Cash, Cheque, Credit keys ................................................................. 51
Samples of basic registration procedures .................................................................... 51

Registration using departments .................................................................................. 52
Basic registration using departments ..................................................................................... 52
Registration using departments with price entry from keyboard .................................................. 52
Registration using departments with pre-programmed price ...................................................... 53
Registering multiple items using departments ......................................................................... 54
Items multiplying during registration using departments ............................................................ 54
Registering fractions of items using departments ..................................................................... 54
Double multiplication of items during registration using departments ........................................... 55
Single item sales using departments ..................................................................................... 55
PLU registration ....................................................................................................... 56
Basic PLU registration ........................................................................................................ 56
Multiplication in PLU registration ........................................................................................... 56
Individual PLU registration ................................................................................................... 57
Overwriting the pre-programmed PLU price ............................................................................ 57
Fractional PLU registration .................................................................................................. 58
Double multiplication in PLU registration ................................................................................ 58
Linked PLUs registration. .................................................................................................... 58
Other possibilities of registration ................................................................................. 58
Registration with mandatory entry of the customer number ....................................................... 58
Registration using bar-codes ............................................................................................... 59
Duplicate bar-codes. ...................................................................................................................... 59
Weight entry by electronic scales ......................................................................................... 59
Connection of two electronic scales .................................................................................................. 60
Registration using an external PC keyboard ............................................................................ 60
PC ON-LINE mode ............................................................................................................. 60
Data are transmitted from a PC to the cash register .............................................................................. 60
Data are transmitted from the cash register to PC ................................................................................ 61
Corrections ............................................................................................................ 61
Clearing ........................................................................................................................... 61
Voidance .......................................................................................................................... 61
Percent surcharge and discount ................................................................................. 62
Percent surcharge ............................................................................................................. 63
Percent discount ............................................................................................................... 63
PLU price lookup .................................................................................................... 64
Reference number or customer number printing ........................................................... 64
Received on account ............................................................................................... 64
Paid out (cash or cheque) ......................................................................................... 65
Refunds ................................................................................................................. 65
Non-financial PLU movements .................................................................................... 67
Registration using the Euro currency ........................................................................... 68
Phase without Euro ............................................................................................................ 68
First Euro currency phase ................................................................................................... 68
Second Euro currency phase .............................................................................................. 69
Third phase of the Euro ....................................................................................................... 69
REPORTS ...................................................................................................................................71
How to print out reports ............................................................................................ 72
Generated reports ................................................................................................... 72
Reports contents ..................................................................................................... 72
Department report ............................................................................................................. 72
PLU report ........................................................................................................................ 72

PLU stock report ................................................................................................................ 73
Financial report ................................................................................................................. 73
Cashier report ................................................................................................................... 73
Total daily “X” report ........................................................................................................... 74
Periodical “X” report ........................................................................................................... 74
Total daily “Z” report ........................................................................................................... 74
Periodical “Z” report ........................................................................................................... 74
Hours daily report .............................................................................................................. 74
Hours periodical report ....................................................................................................... 74
Combined report ............................................................................................................... 75
How to print “X” reports ............................................................................................ 75
Samples of “X” reports ........................................................................................................ 76
How to print “Z” reports ............................................................................................ 78
Samples of “Z” reports ........................................................................................................ 78
Electronic journal data .............................................................................................. 80
How to erase text electronic journal ...................................................................................... 80
PC sale data ........................................................................................................... 80
How to erase PC sale data .................................................................................................. 82
EURO2A SOFTWARE ................................................................................................................83
OPTIONAL ECR ACCESSORIES ..............................................................................................85
Cash drawers .................................................................................................................... 86
Electronic scales ............................................................................................................... 86
Bar-code scanners ............................................................................................................. 86
Metrologic MS-5145 ECLIPSE ......................................................................................................... 86
Metrologic MS-6720 ...................................................................................................................... 86
Metrologic Orbit MS-7120 ............................................................................................................... 86
Metrologic MS-9520 Voyager .......................................................................................................... 87
Electronic payment terminals ............................................................................................... 87
External keyboard .............................................................................................................. 87
UV LED banknote checker .................................................................................................. 87
Optional internal battery ...................................................................................................... 87
LAN connection options ...................................................................................................... 87
New features of Elcom ECRs ............................................................................................... 88
HELPFUL ADVICE .....................................................................................................................89
Information and error messages ................................................................................. 90
What to do in case of power failure? ............................................................................ 92
Power failure ..................................................................................................................... 92
Failures of ECR as a result of interference in power network ..................................................... 92
Signalization of internal accumulator conditions ....................................................................... 92
Self tests ................................................................................................................ 93
Self-test of the electronics and display ................................................................................... 93
Self-test of the printer ......................................................................................................... 93
Self-test of the keyboard ..................................................................................................... 93
Service codes of the ECR ......................................................................................... 94

INTRODUCTION

8
Introduction
ELCOM company wishes to thank you for the purchase of the Euro-2100TE. Please read the instructions to become
familiar with its functions and operations before you start to operate this equipment. Keep this manual for future use.
It will help you solve most problems encountered in operating the Euro-2100TE.
IMPORTANT
• Do not leave appliance unattended.
• Install the cash register in a place where it will not be exposed to direct sunlight, unusual temperature
changes (under 0 °C and above 45 °C) or high humidity. Installation in such places could result in da-
mage to both the casing and electrical components.
• If internal accumulator is present (optional):
� Before first use leave the cash register turned on connected to external charger for at least eight
hours to charge the internal accumulator.
� It is strongly recommended to start battery charging after battery discharge signal to ensure long
operating life and preservation of battery capacity.
� During the cash register battery recharging, the cover can increase its temperature. We do not recom-
mend to place the cash register near flammable materials.
� If the external adapter is connected to the cash register, the internal accumulator is charged even
when the cash register is turned off.
• After transporting the unit from a cold environment to a warm one and reversal, do not turn the cash
register on for a minimum of 20 minutes in order to give all components time to adjust to the new tem-
perature conditions.
• Person having wet hands should not operate the cash register. Water could seep into the interior of the
Euro-2100TE and cause component failure.
• Clean the cash register with a dry, soft cloth. Never use cleaning agents such as petrol or solvents.
Using such chemicals can result in discolouration or deterioration of covering.
• Avoid spilling of any liquids on the cash register as it may cause damage. The keyboard should be pro-
tected extra carefully.
• Connect the cash register with the supplied adapter into a standard network plug (230V ± 10%). Other
electrical equipment connected in the same network circuit may cause improper functioning of the
cash register. In an environment with strong interference use the special anti-interference equipments
recommended by the manufacturer of the cash register.
Warning: adapter is only for interior use!
• If the cash register malfunctions, contact your authorised dealer for service. Do not try to repair the re-
gister yourself. Do not open the cash register!
• Unplug the AC/DC adapter from its electrical outlet if the device is to be fully disconnected.
• If the red streak appears at the end of the paper ribbon, exchange this ribbon as soon as possible. If
the ribbon is exchanged too late, it can damage the printer, or decrease its lifetime.
• Use the paper ribbon, whose end is not glued. If such paper ribbon is used and not exchanged early
enough, the printer could be damaged or its lifetime could be shortened. In this case, the damaged
printer warranty is not valid.
• Use only high-quality thermal paper ribbons. Improper ribbons may damage the printer or shorten its
lifetime. When using suitable ribbons and by properly maintaining the printer, the average lifetime is up
to 25 million printed lines!
• Journal paper storage recommendations: Do not expose thermal paper to the sun light. Store at a tem-
perature not higher than 40 °C. Avoid contact with PVC, mollificators, organic solvents or glue. It is im-
portant to use only paper ribbons, where manufacturer warrants all needed characteristics. In case of
storage recommendations break or using low-class paper ribbons, Elcom company cannot guarantee
printing quality and paper ribbons storage.
• Use only the supplied AC/DC adapter or a adapter recommended by an authorised dealer for electrical
connection. Using other adapter types may result in damage to the adapter or the cash register.

9
Introduction
• Use only the program recommended by your authorised dealer and use only the original interconnecting
cable for cash register communication with a computer. For bar code scanners, use only the connection
recommended in these instructions.
• If the cash register is used in different ways than those described in these instructions, the dealer can-
not be responsible for incorrect data or damage that may result.
• Only equipment which meets the European Union standards (CE) can be connected to the Euro-2100TE.
In other cases, the Elcom company cannot guarantee the adherence to standards of whole system. About
possibilities of connection with different equipments ask the Elcom company or your authorised dealer of
Euro-2100TE for more information.
• The symbol on the product or on its packaging indicates that this product shall not be treated as
household waste. Instead it shall be handed over to the applicable take-back scheme for the re-
cycling of electrical and electronic equipment. By ensuring this product is disposed of correctly,
you will help prevent potential negative consequences for the environment and human health.
• Lead-free technology.
• The latest published versions of manuals are available on the site www.elcom.eu.
BASIC DEFINITIONS
Logo
The heading on each printed receipt is introductory information prior to the description of the purchased
goods. It is mainly used to identify the cash register owner (company name, tax information, company
identification, etc.).
Figure 1.1. Receipt logo.
YOUR SHOP
Perfect goods ANYWHERE
DKP: 0123456789876543546
TPN: 01234567/9876
T H A N K Y O U
Your receipt
Department
Departments (DPTs) are used to denote groups of goods having some common features (dairy products,
foodstuffs, fruit, etc.). A department is characterised by it’s name, parameters, and by the preprogrammed
selling price, if it is used for direct sale.
Tax level
Tax level is used for the tax assessment of the sale goods. It’s characterized by the percent value, name
and tax type (VAT, DO).
Sales units
Sales units are used in connection with the quantity of sold goods (metres, litres, etc.). Each PLU has assi-
gned a specific sales unit in which the quantity of sold goods is indicated. It’s possible to program 8 sales
units with a maximum of three characters.
PLU
PLU (Price Look Up) is an abbreviation for the denomination of the specific goods (goods item). The PLU code
represents the goods name, the sale price, bar-code and flags (assignment to an department, VAT level, PLU
type etc.). For example: Fat milks - 0,85 GBP, White yoghurt - 1,20 GBP).

10
Introduction
Connection between departments and PLUs
The example in figure 1.2 clearly illustrates the relation between the departments and the goods items
(PLUs). Sixteen PLUs and four goods groups were used here.
Figure 1.2. Connection between PLUs and departments.
GOODS
Milk produce
Yogurt white



 


 




Whole milk 1L
Curdy cream
Eidam 30% 

Report
A report is a sales overview of a particular choice (financial, total, cashiers, PLU etc.)
There are two basic types of reports: “X” and “Z”.
“X” reports print the concrete sales values (according to the report chosen) without resetting the data.
“Z” reports print the sales values of the chosen report. After values print out, all values are reset to zero in
the cash register memory.
Bar code
Coding of the numeric description of products into bars corresponds with clearly defined international rules.
If a product has an assigned bar-code, it appears on each of these goods. The most frequently used code
for product or merchandise denomination in Europe is the 13-digit code according to the EAN norm (EAN-
13) and the 8-digit code (EAN-8).
Figure 1.3. EAN bar-codes.
Bar-code scanner
A bar-code scanning device is used to improve speed and accuracy in goods registration.