Swann DIRT MASTER CROSS OVER User manual

Complete cordless
cleaning across
all hard floors.
User Manual
Please read all instructions before
using this product, and keep it stored
safely for future reference.
Support: customerservice@swan-brand.co.uk
All-in-One
Hard Floor
Cleaner
Extend your warranty
by 1 year at:
www.swan-brand.co.uk/
product-manuals/


Safety Instructions 04
What’s in the package? 06
Product View 07
Digital Display 09
Operation 10
Assembly 10
Filling up the Clean Water Tank 11
Charging the Cleaner 12
Cleaning Floor with the Cleaner 13
Self-Cleaning 14
Care and Maintenance 15
Specifications and spares 18
Recycling/Warranty 19
Trouble Shooting 20
Error Codes 22
Name and Content of Hazardous
Substances 23
Contents
www.swan-brand.co.uk
Helpline: 0333 220 6050

SafetyInstructions
• This product is for home
use. Please do not use
it outdoors.
• Do not disassemble, repair,
or refit cleaner without
authorisation.
• Do not modify or attempt
to repair cleaner except
as indicated in the manual
for use and care.
• Do not use the product
in an environment with
a risk of fire or explosion.
• Do not use cleaner
to pick up flammable
materials, such as
gasoline, lighter fluid.
• Do not use cleaner
to pick up toxic material.
• Do not use cleaner
to pick up foam liquids.
• Do not use cleaner to pick
up the paint, pigments,
and corrosive liquids.
• Do not use cleaner
to pick up any hard
or sharp objects, such
as nails, screws, glass.
• Do not use cleaner to pick
up things that are burning
or smoking, such as hot
ashes or cigarettes.
• Do not put any object
into openings, keep
openings free of dust,
hair, and anything that
may reduce airflow.
• Do not wash or soak the
main body and electronic
accessories in water.
• Do not allow metal and
conductive materials
to contact the battery.
• Do not allow the cleaner
to be used as a toy. Close
attention is necessary when
used by or near children.
• Do not touch the charging
plug and charging station
with wet hands.
• The cleaner should always
be protected from long
term exposure to sunlight.
• Do not place cleaner near
cigarette butts, lighters,
or other open fires.
04

SafetyInstructions
• Keep hair, fingers, and
other parts of the body
away from openings
and moving parts of
the appliance.
• Only the original power
adapter can be used.
• When the metal part of
the power plug is dusty,
please wipe it with
a dry cloth.
• The power adapter is
applied to a 100-240V AC
voltage. Please plug into
the socket properly and
keep away from children.
• The operating temperature
of the product ranges from
0°C-40°C; please do not
use it in a high-temperature
environment.
• Plastic film can be
dangerous, please
keep away from
babies and children.
• Please unplug the charger
from the electrical socket
when not in use.
• Please keep cleaner away
from any metal objects,
such as coins and paper
clips when the battery
pack is not in use.
• Do not use a battery pack
that is damaged.
• Do not block the air inlet
or air outlet in case of
overheating.
• Do not shake cleaner
hard in case the dirty
water goes into the
vacuum motor.
• Battery pack and charging
station output terminals are
not to be short-circuited.
• Please remove the battery
from cleaner before the
cleaner is scrapped.
• Please empty the cleaner
when the dirty water
box is full.
• Please ensure the cleaner
is upright when moving
the cleaner to prevent the
dirty water from going
into the vacuum motor.
05

What’sin the Package?
Handle Li-ion Battery Pack
Hard Roller Brush
(Optional Version) Adapter Cleaning Tool
Charging Station Drying Tray
Main Body
Handle Li-ion Battery Pack
Hard Roller Brush
(Optional Version) Adapter Cleaning Tool
Charging Station Drying Tray
Main Body
Handle Li-ion Battery Pack
Hard Roller Brush
(Optional Version) Adapter Cleaning Tool
Charging Station Drying Tray
Main Body
Handle Li-ion Battery Pack
Hard Roller Brush
(Optional Version) Adapter Cleaning Tool
Charging Station Drying Tray
Main Body
Handle Li-ion Battery Pack
Hard Roller Brush
(Optional Version) Adapter Cleaning Tool
Charging Station Drying Tray
Main Body
Handle Li-ion Battery Pack
Hard Roller Brush
(Optional Version) Adapter Cleaning Tool
Charging Station Drying Tray
Main Body
Handle Li-ion Battery Pack
Hard Roller Brush
(Optional Version) Adapter Cleaning Tool
Charging Station Drying Tray
Main Body
Handle Li-ion Battery Pack
Hard Roller Brush
(Optional Version) Adapter Cleaning Tool
Charging Station Drying Tray
Main Body
Handle Li-ion Battery Pack
Hard Roller Brush
(Optional Version) Adapter Cleaning Tool
Charging Station Drying Tray
Main Body
Main Body
(Includes clean and dirty
water tank with filter)
Roller Brush
Hepa Cleaning Brush
Accessories may be slightly different, the pictures are for reference,
please subject to the received products or confirm with the seller.
Handle
Adapter
Charging Station
Li-ion Battery Pack
Cleaning Tool
Drying Tray
06

ProductView
Dirty Water Tank
Release Button
Dirty Water Tank
Voice switch
Digital Display
Self-clean
button
Handle
Clean Water Tank
Battery Pack
Brush Guard
Eco/Max Mode
Spray
Trigger
Battery Release Button
Power Button
07

ProductView
Tube
Tube
Release
Hole
Holder
Battery
Pack Battery
Indicator
Charging
Cable
Socket
Cap
Snuffle Valve
Battery Slot
Scroll
Wheel
Scraper
Roller
Brush
Lock
Scroll
Wheel
08

DigitalDisplay
The indicator will light up white when the cleaner is in Eco Mode.
The indicator will light up white when the cleaner is in Max Mode.
It shows the Working Time from “Switch on” to “now”.
The indicator will light up white when UV lamp is working.
The indicator will flash RED slowly when Clean Water Tank is short
of water, please fill up with clean water.
The indicator will flash RED slowly when Dirty Water Tank is full,
please empty the Dirty Water Tank in time.
Press the Self-Cleaning Button, the indicator will flash white slowly,
and the vacuum cleaner will enter the self-cleaning mode.
Battery Indicator, the indicator will flash white slowly when charging,
it will stop flashing after fully charged.
The indicators and display may be slightly different on the final product.
09

Assembly
1. Take out the Handle, Main Body, Li-ion Battery Pack, Clean Water Tank,
Dirty Water Tank Set, Roller Brush, Charging Station, Drying Tray and Cleaning
Tool from the package.
2. Insert the handle into main body of cleaner until you hear a click. (Fig. 1)
3. Turn over the clean water tank, insert it into the main body along with the
clean water tank slot until you hear a click. (Fig. 2)
4. Press the release button of Li-ion battery pack, then put the battery pack
into the battery slot, and push it up slightly until you hear a click. (Fig. 3)
5. Align the bottom of dirty water tank with the inlet, then push it inwards until
you hear a click. (Fig. 4)
6. Insert the roller brush into the base of the brush, rotate the roller brush
so that the brush can align with the brush, meanwhile, make sure that
the lock can align with the lock hole, then lock the roller brush. (Fig. 4, 5, 6)
Fig. 1
Fig. 5
Fig. 2
Fig. 6
Fig. 3
Fig. 7
Fig. 4
10

1. The cleaning water tank is located on the back of the main body. Grasp the
top of the water tank with your fingers and pull it upwards to remove it. (Fig. 1)
2. Unscrew the water cap counter-clockwise as below and add some water,
then screw it and insert the clean water tank into the cleaner. (Fig. 2)
Fillingup the Clean WaterTank
Important tips:
• Do not tighten the cover too tightly or too loosely, otherwise the cover
may be damaged or the water tank may leak.
• The user can also add some non-corrosive or flammable liquid cleaning
solutions to clean the floor, do not add dirty water to the cleaning water tank.
• It is normal if there is water in the water tank at the first use, tests
and inspections are proceeded before products leave the factory.
Fig. 1 Fig. 2
11

1. Insert the drying tray into the charging station as shown in Fig. 1.
2. Place the charging station near the wall, plug the DC power socket
of the adapter into the DC power socket of the charging station,
and then plug the adapter into the power socket.
3. Charging:
A. Put the cleaner on the charging station and insert the adapter,
then start charging. (Fig. 2)
B. Remove the Li-ion battery pack from the main body and charge it directly.
Chargingthe Cleaner
Please Note:
• Please charge the cleaner for 12 hours for the first time.
• Please ensure the 6 hours fully charged for max running time.
Fig. 1 Fig. 2
12

1. Check the Handle, the clean water tank, the dirty water tank, the Li-ion battery
pack, the roller brush, make sure all of them are installed correctly and tightly.
2. Press the switch button on the handle to turn on the cleaner. Press the Eco/
Max Mode button to switch the suction power.
3. There will be Voice Assistance providing operation support. This function
can be switched off by pressing the voice switch button.
4. Hold the spray button for 8 seconds to prime the cleaning water/solutions
before each use. Spray the water according to your personal use during
the cleaning.
5. Hold the handle and pull the cleaner forward and backward to clean your floors.
6. The angle range of handle tilt must be within 60.5 degree (up and down),
please do not shake it in use.
7. Please clean the dirty water tank after each use of cleaning.
CleaningFloorwith theCleaner
Important tips:
• Please DO NOT run over the edges of the rugs.
• The dirty Water Tank must be cleaned as soon as the cleaning work
finished to prevent dirty scents.
• DO NOT turn the main body over before cleaning the dirty water tank,
or the dirty water will flow into the vacuum motor and damage cleaner.
• Please clean and dry the HEPA and Filter after each use.
Important tips:
• Please choose the hard roller brush for areas with a short rug.
• Please DO NOT use cleaner across LONG rug areas.
• Please DO NOT use cleaner across delicate rugs, silk, or similar floors.
• Please DO NOT SPRAY on the rugs.
13

The cleaner can clean the roller brush and pipeline automatically on the
Self-Cleaning Base:
1. Please make sure there is enough clean water in the clean water tank
and empty dirty water tank before self-cleaning.
2. Place cleaner on the charging station (Fig. 1) and plug in the power supply.
3. Press the Self-Cleaning button (Fig. 2), the indicator will be white and flash
slowly, and the cleaner will spray the clean water, clean the roller brush and
pipeline automatically, meanwhile, it will vacuum the dirty water into the dirty
water tank.
4. Please unplug the power supply and clean the dirty water tank once the
self-cleaning mode has finished to avoid dirty odours.
Self-Cleaning
Please Note:
• The Self-Cleaning can only be used when charging on the charging station.
Fig. 1 Fig. 2
Self-cleaning
button
14

Please unplug the power supply, turn off the switch, and remove the battery pack
out before care and maintenance.
Dailycare andmaintenance
Use a soft dry mop to wipe the main body, the charging station; use a soft moist
cloth to wipe the brush base, scraper, infrared sensor.
RollerBrush Cleaning
Release the lock button of the roller brush, rotate the brush counter-clockwise,
then pull the brush out, clean the brush, and brush guard with a cleaning tool.
Careand Maintenance
DirtyWater Cleaning
Press the release button of dirty water tank, and take the dirty water tank out.
Take out the HEPA and the cap.
Dirty water
tank cap
HEPA
Filter
15

Pour the debris into the dustbin, pour the dirty water into washbasin.
Clean the dirty water tank, the cap, and the HEPA with clean water.
ChargingStation& DryingTray Cleaning
Unplug the power supply and take the main body out before cleaning.
Pour out the dirty water of Charging Station, use a soft dry mop to wipe
the charging station and Drying Tray.
Removingthe handle
The handle of the item can be removed.
This can be done by gently poking a small
long object through the hole in the back of
the item. This will push the release button,
enabling you to slowly pull the handle
out from the body of the item.
Careand Maintenance
16

Storage
Please dry the main body, clean water tank, dirty water tank, brush base, HEPA,
Charging Station and drying tray. Then store them appropriately.
The roller brush can be stored in the drying tray.
Recommended Cleaning / Replacement Frequency
Important tips:
• The Dirty Water Tank must be cleaned and dried after every single cleaning
to avoid mildew or smell.
• The machine must be stored in a dry and ventilated place without heat sources.
• Please keep the machine away from direct sunlight.
• The battery pack should be fully charged every 3 months at least to avoid
battery damage.
Careand Maintenance
Part Recommended Cleaning / Replacement Frequency
Clean Water Tank Clean after each use.
Dirty Water Tank Clean after each use.
HEPA Clean after each use; Replace every 3-6 months
Brush Guard Clean after each use.
Infrared Sensor Clean after each use.
Roller Brushes Clean after each use; Replace every 3-6 months.
Please Note:
• Above frequency is only for your reference. The final cleaning/replacement
frequency should depend on the usage.
17

Specifications
Product Model SC51010N
Size of Main Unit 290 x 250 x 1150mm
Net Weight 4.30KG
Input 30V 0.8A
Power Consumption 150W
Battery Type Li-ion Battery
Battery Capacity 5000 mAh
Battery Voltage 25.2V
Clean Water Tank Capacity 680 ml
Dirty Water Tank Capacity 450 ml
Working Time 51-56 mins
Charging Time 4-4.5 hours
Working Mode Eco Mode / Max Mode
Please Note:
• The data comes from the lab. It may be slightly different from the users’
data due to different usage or working environment, the final product
may appear different.
• For continuous product improvement, we reserve the right to any
technical and design change without prior notice.
The following spare parts are available to purchase from www.swan-brand.co.uk
Crossover Dirty Water Tank Cover SC51010N01
Crossover Brush Guard SC51010N02
Crossover Adapter SC51010N03
Crossover Clean Water Tank SC51010N04
Spares
18

Recycling
The symbol on the product or its packaging indicates that this
product may not be treated as household waste. Instead,
it should be taken to the appropriate collection point for the
recycling of electrical and electronic equipment. By ensuring
this product is disposed of correctly, you will help prevent
potential negative consequences for the environment
and human health, which could otherwise be caused by
inappropriate waste handling of this product. For more
detailed information about recycling of this product, please
contact your local council, your household waste disposal
service or the shop where you purchased the product.
The product meets all the requirements of the EU directives
applicable to the specific product.
We reserve the right to changes in text, design, and technical
specifications which are subject to change without prior notice.
This product is guaranteed for 2 years from the date of original purchase.
If any defect arises due to faulty materials of workmanship the faulty products
must be returned to the place of purchase. Refunds or replacement is at the
discretion of the store.
The following conditions apply:
• The product must be returned to the retailer with proof of purchase.
• The product must be installed and used in accordance with the instructions
contained in this instruction guide.
• It must be used only for domestic purposes.
• It does not cover wear and tear, damage, misuse or consumable parts.
• Swan Products Ltd has limited liability for incidental or consequential loss or damage.
• This guarantee is valid in the UK and Eire Only.
For any enquiries, please call our helpline: 0333 220 6050
Warranty
19

Troubleshooting
Problems Possible Reasons Solutions
Cleaner cannot
be charged.
The power supply
does not connect well.
Cleaner isn’t connected
well with charging station.
Please check the
connection of power
supply.
Please replace cleaner
on the charging station.
The handle
control doesn’t
work.
The battery capacity
is low.
The handle doesn’t
connect well.
Please check the
battery capacity
and fully charge it.
Please re-install
the handle.
Cleaner doesn’t
work.
The dirty water tank is full.
The dirty water tank is not
installed.
The roller brush is not
installed.
Please empty the dirty
water tank.
Please check and install
the dirty water tank.
Please check and install
the roller brush.
The indicator
display of clean
water tank is
incorrect.
Uncalibrated Take off the Clean Water
tank, then start to clean
and spray, turn cleaner
off until draining the pipe.
Then press the “Switch
Button” and “Eco/Max
Button “for 5seconds
until the digital display
flash two times, then
check again.
The vacuum is
getting weaker.
The Hepa is blocked.
The Hepa is wet.
The Scraper is not
installed well.
Please check and clean
the HEPA.
Please dry the Hepa first.
Please check and
re-install the scraper.
20
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