Swipeclock Touch User manual

Swipeclock Touch
Clock Setup and User Guide
2021

Swipeclock Touch Manual v2.2 1 June 28, 2021
Swipelock Touch Setup ............................................................................................ 2
1. Before You Start........................................................................................... 2
2. Connect to the Network .............................................................................. 3
3. Clock Registration ........................................................................................ 8
4. Set the Time Zone ........................................................................................ 9
5. Employee Sign-in Setup............................................................................. 11
Biometric Use ......................................................................................................... 13
6. Fingerprint Registration............................................................................. 13
7. Fingerprint Best Practices ......................................................................... 18
Additional Clock Settings........................................................................................ 20
8. "Never Sleep" Mode................................................................................... 20
9. Change Ethernet from Static IP to DHCP.................................................. 21
10. Offline Mode .............................................................................................. 21
11. Kiosk Mode................................................................................................. 21
Troubleshooting and Technical Info ..................................................................... 25

Swipeclock Touch Manual v2.2 2 June 28, 2021
Swipelock Touch Setup
Swipeclock Touch is designed to be wall mounted. Access to the mounting
screws and various device connections is gained by opening the front cover of
the clock. To help guide you through this process, a diagram of how to open the
clock is located at the end of this manual. The Swipeclock Touch Installation
Guide also includes full physical setup instructions. Once installed, connect the
clock to your network using the instructions in this guide. The following Before
You Start section is designed to self-document the required network and
account information needed to connect to the internet.
1. Before You Start
Before you can use Swipeclock Touch, it needs to connect to the internet and be
linked to your timekeeping account. Review and fill in the following items
needed for registration:
1. Connectivity Method (Ethernet or Wi-Fi) –The default connection type
for Swipeclock Touch is to use the Ethernet connection and acquire an IP
address through DHCP. If that applies to your network, then no additional
network configuration is required. However, if your network requires a
static IP , or you are connecting via Wi-Fi, fill in the following fields for
reference:
•For Ethernet with a static IP, ask your network administrator for the
following information:
Static IP: _______________________________________________________
Gateway: _______________________________________________________
DNS: _______________________________________________________
•For Wi-Fi,have your network’s name and password:
Wi-Fi ID: _________________________________________________
Wi-Fi Password: _________________________________________________

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2. Timekeeping Login and Password –In addition to network information,
you also need your login and password to the timekeeping system.
Throughout this manual, when you are asked to enter your login and
password, it always refers to the timekeeping credentials. In most cases,
any user with Administrator-level (or higher) access to the timekeeping
system can register the clock. If you are unsure of your level of access or
have problems registering the clock, please contact your provider for
assistance.
3. Battery Installation - If you purchased a backup battery or your clock
came with a battery, follow the installation instructions in the Installation
Guide, which includes connecting the battery to the connector within the
clock housing.
2. Connect to the Network
To connect to your network, follow the instructions that correspond to your
network setup: Ethernet or Wi-Fi.
Ethernet Setup
If you are connecting the clock to your network via Ethernet, then registration
may be possible without any additional network configuration. It depends on
whether your network uses DHCP for assigning devices an IP address or
requires each device to have a static IP.
If your network uses DHCP, then once the clock has power and is connected
to you network with the supplied RJ-45 cable, it automatically connects to the
internet within moment of powering up. Proceed to section 3,

Swipeclock Touch Manual v2.2 4 June 28, 2021
Clock Registration.
If your network requires a static IP, then follow these configuration steps:
1. Tap the gear icon near the top right corner of the login screen.
2. Select UPDATE WIRED SETTINGS on the CLOCK SETTINGS tab.
3. Confirm you want to leave the Swipeclock Touch app.
2.1 Access CLOCK SETTINGS with the gear icon on the initial registration page
2.2 Configure a static IP with UPDATE WIRED SETTINGS

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4. Select Ethernet configuration on the Ethernet settings screen.
5. Under Connection Type , select Static IP.
6. Enter the IP, Gateway, and DNS information provided by your network
administrator. Netmask normally does not need to be changed, but if it is
needed, your network administrator can provide that information.
7. Select Save.
8. Press the Home button near the bottom of the screen.
Changes are saved upon exit and you will be returned to the initial login
screen.
You can proceed to section 3,
2.3 Select "Ethernet configuration" on the device's Ethernet Manager app screen to alter the network
configuration

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Clock Registration.

Swipeclock Touch Manual v2.2 7 June 28, 2021
Wi-Fi Setup
To connect your clock to Wi-Fi, follow these configuration steps:
1. Tap the gear icon near the top right corner of the initial login screen to
access the Clock Settings page.
2. Select UPDATE WIFI SETTINGS on the CLOCK SETTINGS tab.
2.5 Configure the Wi-Fi with UPDATE WIFI SETTINGS
3. Confirm that you want to leave the Swipeclock Touch app.
2.4 Use the gear icon on the initial clock registration screen to set up Wi-Fi connectivity

Swipeclock Touch Manual v2.2 8 June 28, 2021
4. Set the Wi-Fi toggle to ON.
5. Select your network from the list.
6. Enter your Wi-Fi network password.
7. Press the Home button.
Changes are saved upon exit and you will be returned to the initial login
screen.
You can proceed to section 3,
2.6 Enable Wi-Fi for the device and select your network from the list

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Clock Registration.
Wi-Fi Signal Strength
Wi-Fi networks are more susceptible to signal interruptions; an Ethernet
connection is generally more reliable than Wi-Fi. To check the strength of your
Wi-Fi, use the indicator. If it is 50% or less, we recommend you boost your Wi-Fi
signal or use an Ethernet connection.