Sybility L-PHONE II-F Installation manual

Programming instructions
Ergonomic-telephones
L-PHONE II
L-PHONE II-f
Important!
Please read carefully before use.
Keep for later reference.

ii
Copyright
All rights to this documentation are reserved, in particular but not limited to
the rights of copying, distribution and translation.
No portion of this documentation may be reproduced, edited, copied or
distributed in any form without prior written authorization from Sybility
GmbH.

Content
1
1 Guide to this manual.................................................................. 4
1.1 Parts of the documentation........................................................... 4
1.2 Signal words and symbols............................................................ 5
2 Safety information...................................................................... 6
3 Menu structure............................................................................ 9
4 Alert function ............................................................................ 13
4.1 Terminology ................................................................................ 13
4.2 Description.................................................................................. 14
4.3 Overview of the call triggers ....................................................... 15
4.4 Accepting,navigatingandnishingalertcalls............................ 15
4.5 Programming basic settings „Alert function“............................... 17
4.5.1 Switchingthealertfunctionon/o󰀨........................................... 17
4.5.2 Determining and storing alert call numbers ............................ 18
4.5.3 Setting alert parameters ......................................................... 19
5 Alerting „Emergency call“....................................................... 21
5.1 Emergency call process ............................................................ 21
5.2 Illumination of the emergency call key of the phone .................. 22
5.3 Programming and testing the emergency call function............... 22
5.3.1 Assigning alert call number(s) to the emergency call key ...... 22
5.3.2 Emergency call announcement .............................................. 23
5.3.3 Testing the emergency call ..................................................... 26
6 Alerting „Radio emergeny call“ .............................................. 27
6.1 Emergency call process ............................................................. 27
6.2 Emergency call annoucement ................................................... 27
6.3 Radio emergency call via transmitter - general information ....... 27
6.4 Programming and testing the radio emergency call ................... 27
6.4.1 Assigning alert call number(s) to the radio transmitter(s) and ...
registering the radio transmitter(s).......................................... 28
6.4.2 Assigning call numbers which are dialled, if emergency calls ...
are established from „open radio transmitters“ via the phone 30
6.4.3 Testing the radio emergency call ............................................ 32
7 Alarting „Vital sign function“ .................................................. 33
7.1 Vital emergency call process...................................................... 33
7.2 Description of the vital sign function........................................... 34
7.3 Programming and testing the vital sign function......................... 34

Content
2
7.3.1 Assigning alert call number(s) to the vital sign function.......... 35
7.3.2 Setting date and time ............................................................. 36
7.3.3 Activating/deactivating of the vital sign function and setting .....
the time ................................................................................... 36
7.3.4 Setting the daily key and the log-in/out vital key..................... 37
7.3.5 Testing the vital sign function ................................................. 38
8 Alerting „Fault message“ ........................................................ 39
8.1 Display of faults .......................................................................... 39
8.2 Fault message call process........................................................ 40
8.3 Programming and testing a fault message call........................... 40
8.3.1 Assigning alert call number(s) ............................................... 41
8.3.2 Listening fault announcement................................................ 42
8.3.3 Testing the fault message and the fault message call ............ 42
8.4 Display of fault message on the phone ...................................... 42
9 Alerting „Test call“ ................................................................... 44
9.1 Schematic process ..................................................................... 44
9.2 Programming and testing the test call ........................................ 44
9.2.1 Assigning alert call number(s) ............................................... 45
9.2.2 Listening test call announcement ........................................... 46
9.2.3 Switchingthetestcallfunctionon/o󰀨andsettingthetime .... 46
9.2.4 Testing the test call ................................................................. 47
10 Loggingin/outofthenursingsta󰀨 ......................................... 48
10.1 Description of the „log in/out function“........................................ 48
10.2 Programming the log in/out function........................................... 49
10.2.1 Storing call number and special dial code .............................. 49
10.2.2 Storing log in/out codes .......................................................... 50
10.2.3 Determining „log in/out care key“ ........................................... 51
10.3 Using the „log in/out care key“.................................................... 51
11 Talkback mode (Auto answer mode) ..................................... 52
11.1 Talkback mode via number of rings ........................................... 52
11.1.1 Schematic process ................................................................. 52
11.1.2 Description.............................................................................. 53
11.1.3 Programming and testing „Talkback mode via no. of rings“.... 53
11.2 Talkback mode via CLIP number ............................................... 55
11.2.1 Schematic process ................................................................. 55
11.2.2 Description.............................................................................. 55

Content
3
11.2.3 Programming and testing „Talkback mode via CLIP numbers“56
11.3 Talkback mode via special call ................................................... 58
11.3.1 Activating „Talkback mode via special call“............................. 58
11.4 Deactivating Talkback-mode....................................................... 58
12 Dialling restrictions ................................................................. 59
12.1 Selecting restriction types........................................................... 59
12.2 Storing restricted numbers ......................................................... 60
12.3 Storing the direct call number .................................................... 61
12.4 Storing exception call numbers .................................................. 61
12.5 Dialling exception call numbers.................................................. 62
13 List of released/restricted numbers for ringing signals ...... 63
13.1 Storing call numbers in the list of released numbers.................. 63
13.2 Storing call numbers in the list of restricted numbers................. 64
13.3 Activating the list......................................................................... 64
14 Deleting the phonebook / Checking out................................. 65
14.1 Deleting the phonebook.............................................................. 65
14.2 Checking out............................................................................... 65
15 Basic settings ........................................................................... 66
15.1 Setting general features ............................................................. 66
15.2 Setting dialling features .............................................................. 69
15.3 Setting monitoring features......................................................... 70
15.3.1 Setting the radio range for „open radio transmitters“ .............. 72
15.4 Programming speed dialling keys with other functions .............. 73
16 Service....................................................................................... 76
17 Appendix ................................................................................... 78
17.1 Short troubleshooting guide........................................................ 78
17.2 What to do if the phone is damaged........................................... 80
17.3 Factory pre-set of important functions ....................................... 80
17.4 Overview of stored telephone numbers...................................... 81
18 Index .......................................................................................... 83

Guide to this manual
4
1 Guide to this manual
1.1 Parts of the documentation
The manual is a part of the product. Keep it for the period of product life. If
you pass over the product to others, please hand over the manual too.
Instructions on commissioning
The manual is intended for the installer of the phone. It describes how the
phone is properly installed and connected.
Programming instructions
The manual is intended for the installer of the phone. It describes how the
functions with PIN authorization are set.
User manual
In this manual, the user of the phone learns, how to use the phone and
how to program functions without PIN authorization.

Guide to this manual
5
1.2 Signal words and symbols
Signal words and symbols in this guide refer you to warning advice, infor-
mation and instructions.
Signal word/
symbol
Explanation
DANGER
Warning advice.
Direct and immediate danger. Failure to comply
will result in death or serious injury.
WARNING
Warning advice.
Possibly dangerous situation. Failure to comply
could result in death or serious injury.
CAUTION
Warning advice.
Possibly dangerous situation. Failure to comply
could result in slight or minor injury or damage to
equipment.
Helpful information.

Safety information
6
2 Safety information
Intended use
The phone is suitable for connection to the public telephone network and
for connection to analog ports of telephone systems.
At the port the phone „L-Phone II/L-Phone II-f“ is connected, no other
phone can be operated (e.g. via simple parallel connection).
Shock hazard
DANGER
Never try to unscrew the screws and open the device.
You could get in contact with current-carrying parts.
Never touch the connector contacts with pointed or
metallic objects.
Do not make telephone calls during a thunderstorm.
There is risk of electric shock when a lightning strike into
the net.
If the phone housing or connecting cables are damaged,
unplug the connecting cable from the telephone network
and the power supply unit from the mains.
Installation location
The telephone socket and the mains outlet should be located nearby the
installation location.
CAUTION
The telephone was produced for standard use conditions.
Please do not install the device
close to heat sources (air-conditioning, heater, exposure
to direct sunlight),
in humid rooms (no exposure to splashing water or che-
micals),
nearbydevicesemittingstrongmagneticelds(electrical
     appliances,uorescenttubes,computers,TVsets),
in dusty rooms,
in rooms where the device is exposed to vibrations or
extreme variations in temperature.

Safety information
7
The phone do not be exposed to ambient temperature
below 0°C or greater than 40°C.
If you do not observe this, the device may be damaged.
Some furniture lacquers or furniture cleaning products may
attack the rubber at the feet of the telephone and thus
cause patches. In such cases, please use a non-slip pad
under the device.
Installing the telephone
DANGER
If the telephone and the connecting cables are damaged,
it is not allowed to connect the phone to the telephone
socket and the mains outlet. Electric shock may result.
CAUTION
Only use original components from the scope of supply.
Only plug the connecting cables into the designated re-
ceptacles. If you do not observe this, the device may be
damaged.
The connected power supply unit must be freely access-
ible, so that in a hazardous situation (defect on the
phone or on the power supply unit) it can be separated
directly from the mains.
Operating the phone
CAUTION
Never carry the telephone at the handset or the connec-
tion cables. The plugs and sockets could be damaged.
No liquid may get into the device, because this can da-
mage the device.
Alerting/emergency call
DANGER
In rare cases, the function of sending out an emergency
call to the call system or to a freely programmable
destination cannot be guaranteed. This might be the case
if e. g. the telephone network fails. If the device is used
for people who are in a critical or life-threatening health
condition, you should not refrain from additional safety
means.

Safety information
8
During operation, the phone must be connected to the
telephone network and the power grid. The battery pack
must be inserted so that enough power is available du-
ring a power failure.
In the battery icon appears in the display, the battery
pack has to be replaced.
Emergency radio pendant
Variant „L-Phone II-f“ only.
Use only approved pendants/transmitters.
The pendant is protected against water jets. A longer
immersion in water can damage the transmitter.
Interferences may occur if electrical appliances such as
     vacuumcleaners,etc.withinsu󰀩cientordefectiveradio
interference suppression are operated nearby.
CAUTION
If the radio pendant is worn around the neck by means of
the cord, please consider the following:
The radio pendant should only be worn in front of the
upper part of the body and above the clothing. It then can
easily be accessed at any time.
The cord has been developed and designed to break
when exposed to extra ordinary high mechanical load.
Despite of this, a risk of injury cannot be completely ex-
cluded. It is recommended to wear the radio pendant
around the wrist when helping laid up persons.
Only use an original cord to replace a faulty one. Do not
try to repair the cord on your own (e. g. by making a
knot).
Radio pendant and cord should be kept out of reach of
small children.

9
Menu structure
3 Menu structure
3.1 Navigating the phone with the display keys
In idle mode you have access to the phonebook (P-book), the call list
(List), the menu and the loudspeaker ( ) via the display keys.
You can set your phone via the menu.
Menu Open the main menu.
Select function (forward).
Select function (backward).
Ok Conrmentry/function.
Back Short press: back to the next higher level.
Long press: back to idle mode.
3.2 Menu level
The following functions without PIN authorization are described in the user
manual:
Level 1 Level 2
Fast dialling - Storing speed dialling numbers
- Creating phonebook entries
- Deleting the phonebook
- Storing abbreviated dialling numbers
Tones & signals - Ringing indication via ashlight on/off
- Setting the ringing melody
- Switching the ringer on/off
- List of released numbers for ringing signals
- List of restricted numbers for ringing signals
-Keytoneon/o󰀨
Menu release PIN Access to the protected „Installer menu“ only with authoriza-
tion (4-digit Personal Identication Number, called PIN).
Exceptions: The italicized functions require the PIN entry and are described in the pro-
gramming instructions.

10
Menu structure
The following functions with PIN authorization are described in this pro-
gramming instructions. For safety reasons we recommend to change the
PIN, see section 15.1.
Level 1 Level 2 Level 3
Alerts Storing alert call nos.
Setting call triggers Emergency call key
Radio transmitter (“L-Phone II-f” only)
Radio transmitter open (“L-Phone II-f”
only)
Fault message
Vital emergency call
Test call
Announcements Listen announcement (emergency call,
fault message, test call, personal emer-
gency call)
Record announcement (emergency)
Delete personal announcement
Settings Number of cycles
Pause time
Connection time
Identnumber
„Volume high“ on/off
End tone on/off
Vital sign function On/off/vital time
Test call On/off/test call time
Log in/out care Call number
Log in code
Log out code
Alerts on/off

11
Menu structure
Level 1 Level 2 Level 3
Talkback mode
(Auto answer
mode)
Talkback mode Talkback off
Talkback via number of rings
Talkback via CLIP-number
Talkback via special call
Storing „Talkback-PIN“
Setting number of rings
Storing CLIP call numbers
Dialling restric-
tion
Type restriction No restriction
Direct call
Automatic direct call
Restricted numbers
Full restriction
Only speed dialling
Storing restricted numbers
Storing direct call number
Storing exception numbers
Basic settings General Language
Date on/off
Time on/off
Date/Time
Time change
Movement detector
Illumination
Caller-LED
Display contrast
Change PIN
Accept radio call
Headset mode
CLIP
Infrared address

12
Menu structure
Level 1 Level 2 Level 3
Basic settings Dialling Flash time
Line access code
PSIC Code
Dialling pause
Carrier-number
Monitoring Power adapter
Phoneline
Radio monitoring
Radio range
Trigger timer
Fault LED
Function keys Speed dialling key
Service key
“Log in/out care” key
“Log in/out vital” key
Daily key
Recall-key
Service Information
Reset
Initial set
Delivery status
Device off
Conguration from card
Conguration to card
Software-Update
If you still want to make entries within 30 seconds after leaving the PIN-
protected menus, so you need not enter the PIN again.

13
Alert function
4 Alert function
4.1 Terminology
During alert operation, calls and fault messages are sent to programmed
call numbers. The generic term „alert function“ includes the following 5
features:
Emergency The emergency call is actively initiated by pressing the
call emergency call key on the telephone.
> See chapter 5 „Alerting emergency call“.
Radio Variant „L-Phone II-f“ only
emergency The radio emergency call is triggered by a radio transmitter
call (e.g. radio pendant or radio cord pull switch).
> See Chapter 6 „Aerting radio emergency call“.
Vital sign The vital emergency call is a passive emergency call. It is
function triggered when the monitored person shows no activity and
press not the daily key at the agreed time.
> See Chapter 7 „Alerting vital emergency call“.
Fault The fault message is triggered if a technical fault was de-
message tected by the phone itself. The phone itself initiates the call.
> See chapter 8 „Alerting fault message“.
Test call Thetestcallistriggeredataxedtimeinordertotestwhe-
ther the phone works properly. The phone initiates the call
itself.
> See chapter 9 „Alerting test call“.

14
Alert function
4.2 Description
Process of the alert call
Call sequence:Callsequencedenesthesequenceofallcallspro-
grammed. All telephone numbers are dialled in a loop repeatedly until the
alert call is accepted and acknowledged or the sequence ends automati-
cally.
1. Call 2. Call 1. Call 2. Call
Pause
Call cycle
Call sequence
Call cycle
Call cycle: The one-time expiry of all programmed call numbers behind the
other is called call cycle (default: 9 cycles).
Pause time: The pause time is the time the phone waits between the cy-
cles (3 minutes by default).
End tone: At the end of the last cycle three tones signal that no other cycle
follows and the call sequence ends.
Call acknowledgment: After an acknowledged call the further numbers
of the sequence are not more dialled. If no acknowledgment takes place
(e.g. in acceptance of the call by an answering machine), the calls are
continued within the sequence.
Connection time: The connection time is the time in which a call expires.
The process of the call ends by acknowledgment or by the end of the con-
nection time.
Priority of calls
If there are incoming calls while an alert call is made, these incoming
calls are not answered as the alert call always has priority.
Existing calls are automatically disconnected as soon as an alert call is
initiated.

15
Alert function
Accepting and editing of calls
Ifseveralcallsaretriggeredviadi󰀨erenttriggersalmostsimultaneously,
the phone remembers the order and processes one call after the other.
Recipient‘s phone
The recipient‘s phone of the alert call must have the function of tone con-
trol (DTMF dialling).
4.3 Overview of the call triggers
A „call trigger“ can be a key, a fault or a timer.
Call trigger Variants Way of triggering
Emergency call
key
Pressing the key
Radio emergency
call*
- Radio pendant
- Radio cord pull switch
- Radio smoke detector
- Radio technical trans-
mitter
- Radio tile
- Pressing the key
- Pulling the cord
- Smoke is detected
- Triggering a call via an additional device
- Pressing the key in the tile
Vital-sign function Automatic triggering at a specied time, if
the daily key has not been pressed
Fault message
call
- Disturbance of power network
- Battery pack is empty or do not work
- Battery of the pendant is nearly empty
- Radio transmitter defect or out of range
Test call Automatic triggering at a specied time
*) Variant “L-Phone II-f” only.
4.4 Accepting,navigatingandnishingalertcalls
The following table shows the possibilities to accept, to navigate and to
nishanalertcall.

16
Alert function
Accepting alert calls:
Digit-key 5 The alert call is accepted and acknowledged. The call sequence
ends after the call.
Digit-key 2 If the phone communicates with a server:
The alert call is accepted, but not acknowledged. Further call
numbers are dialled within the sequence.
Navigating alert calls:
Digit-key 1 If the phone communicates with a server:
The connection time of the alert call is extended to 20 minutes
(can be used after the acknowledgement via „digit-key 2“ only).
Digit-key 4 Listening-in mode: the recipient hears the caller.
Digit-key 5 Hands-free mode: both of the subscribers hear and speak.
Digit-key 6 Announcement mode: the recipient speaks to the caller.
Finishing alert calls:
Replace handset If the alert call is acknowledged via the number 5 key, the call
ends after hanging up the handset at the recipient‘s phone. At the
ergonomic phone busy tones are heard.
Digit-key 7 If the phone communicates with a server:
The call is terminated. No busy tones are heard at the ergonomic
phone. There is no acknowledgement and the call takes a break
(pause time: waiting time between the cycles). The pause time is
set to 30 minutes. The emergency call key ashes.
Digit-key 8 The call is terminated and acknowledged. At the ergonomic phone
no busy tones are heard. The call sequence ends after the call.
Digit-key 9 If the phone communicates with a server:
The call is terminated, but not acknowledged. At the ergonomic
phone no busy tones are heard. Further call numbers within the
sequence are dialled.

17
Alert function
4.5 Programming basic settings „Alert function“
DANGER
In rare cases, the transmission of an alert call can not be
guaranteed.
Please read the safety information in chapter 2.
If you want to use one or more of the alert features „emergency call“, “ra-
dio emergenc call”, “vital sign function”, „fault message“ and/or „test call“,
the following basic settings are necessary:
Basic settings „Alert function“ Page
4.5.1 Switching on the alert function (factory pre-set: switched on) 17
4.5.2 Determining and storing alert call numbers 18
4.5.3 Setting alert parameters 19
4.5.1 Switchingthealertfunctionon/o󰀨
In factory pre-set the alert function is turned on. If you want to use the
„emergency call“, the “radio emergency call”, the “vital sign function”, the
„fault message call“ and/or the „test call“, so leave the function turned on.
Switchingthealertfunctiono󰀨
Open Menu > press to select „Menu release PIN“
> Ok.
Enter 4-digit PIN > Ok > „Alerts“ > Ok.
Press toselect„Alertson/o󰀨“>Ok.
Press toselect„O󰀨“ > Ok.
Select further settings or press and hold Back to return to
standby mode.
Switching on the alert function again
If you want to activate the alert function again, so select
within the procedure the option „On“.

18
Alert function
4.5.2 Determining and storing alert call numbers
„Alert call numbers“ are numbers, which are automatically called in case
of an emergency (emergency call/radio emergency call), in case of activ-
ity monitoring (vital sign function), in case of technical malfunctions (fault
message) and regular technical inspection (test call).
Thedeterminedalertcallnumberscanbeexiblyassignedtooneor
more call triggers. The assignment is described in the respective chapters
„Emergency call“, “Radio emergency call”, “Vital sign function”, „Fault mes-
sage“ and „Test call“.
Determining alert call numbers
There are 9 memory locations for alert call numbers (max. 20 digits) avail-
able. Enter the call numbers in the following table:
Memory-
location
Alert call number Alert function Call trigger
1
2
3
4
5
6
7
8
9
Storing alert call numbers
Open Menu > press to select „Menu release PIN“
> Ok.
Enter 4-digit PIN > Ok > „Alerts“ > Ok.
„Alert call nos.“ > Ok.
Press to select „Alert call no.(1-9)“ > Ok.