Telematrix Spectrum Plus LP550 User manual

Spectrum PlusTM Series Telephone
User's Guide
SINGLE LINE CALLER ID
LINE-POWERED SPEAKERPHONE TELEPHONE
MODEL LP550

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Congratulations on the purchase of your TeleMatrix model LP550 telephone. The LP550
includes advanced features that are suitable in today’s business environment. TeleMatrix
has designed the LP550 to be simple to install and easy to use. The LP550 is designed to be
used behind a PABX. It is recommended to install one phone in-line (one phone per each
phone line). The LP550 is a line powered Caller ID display speakerphone telephone for use
where no power outlets are available (no power adapter required). The phone will not operate
when line power is lost.
The LP550 telephone is a precision electronic device that requires minimum maintenance.
Please be sure to read the contents set forth in the user’s guide to become familiar with the
wiring and functionality of this product.
3
As specified by FCC regulation, we are required to inform you of specific
governmental and compliance regulatory requirements, safety notices, safety
instructions and other informative information. TeleMatrix, Inc. provides this
information in a separate manual. We pack the separate Compliance and
Safety Manual within each outer box or product box when shipped.
Prior to reading this operation manual and prior to setting up your telephone,
please refer to the Compliance and Safety Manual.
If the Compliance and Safety Manual is not immediately available, please
obtain a free copy by calling our Priority Care Department (phone number
1-800-462-9446) or by downloading a copy on our Internet web site address
www.telematrixusa.com.

Features .........................................………............................... 5
Controls ……........................................................................... 6
Parts List ………………………………………………………………………………………… 10
Installation ....…….................................................................. 11
Switch Settings .....….......................….…................................. 15
Programming ..……..............................…................................. 16
Headset Installation and Operation ………………………………………………… 29
LCD Display ……………………………………………………………………………………… 31
Operation ………………………………………………………………………………………… 42
Care and Maintenance …………………………………………………………………… 50
Service …………………………………………………………………………………………… 51
Warranty ………………………………………………………………………………………… 52
FCC Compliance and Safety Instructions, Warranty and Service
Information may be found in a separate manual within this package. If
this information is missing from this product’s packaging, please
contact your local supplier or TeleMatrix Priority Care immediately.
4

• One Line Operation, Line Powered Telephone
• SteelTrapTM Memory Technology (No Batteries Required)
• FreeSpeechTM Talk Feature: Allows Free Toggle between Handset, Headset
and Speakerphone.
• Programming Options: Dialing Access Number, Local Area Code Recognition,
Manual Date and Time, Multiple Language Options, Live Keypad Dialing
Option, 1.0-Second to 5.0-Second Pause Timing, 100mS to 1000mS Flash
Timing, Voice Mail Access, and VM Password Dialing, Speed Dial Program-
ming.
• Large, Contrast Adjustable, Backlit LCD Display Shows:
- 100 Scrolling Caller ID Call Records
- Programmable Date & Time
- Edit Capable Name and Number
- Number of New Messages and Total Messages
- Dialing Verification (except redial)
- Elapsed Call Timer
- Functional Icons
• Type II Caller ID (Caller ID on Call Waiting)*.
• 100 Name and Number Call Log with Editing, Scrolling, Call Back and Delete
• Visual Message Waiting Indication*– Auto Detection for SDT, FSK. NEON and
LED uses a selection switch.
• TouchLiteTM One Touch Message Retrieval Key
• 2-Way Speakerphone (Half Duplex)
• Headset Port with ON/OFF Switch
• Microphone Mute
• Eleven Programmable (11) Speed Dial Locations
• Electronic Hold with LED Indicator (optional Standard Line Hold or
Programmable System Hold)
• Speaker and Headset Soft Key
• Ringer Volume (High, Low, Off)
• Convenient Data Port
• ADA Compliant Handset with 8-step Volume
Control
• Disconnect Key to End Current Call
• Last Number Redial
• Programmable Flash Key
• Programmable Pause Key
• Wall Mount or Desktop Placement
*Caller ID and Class Visual Message
Waiting are features that require
subscription to your local telephone
company and/or PBX provided
services. These telephone features
will not work unless you are a
subscriber.
5

TOP PANEL
6

7
1. Speed Dial Feature Keys……………... Eleven (11) programmable one-
touch keys used for speed dialing
2. Disconnect Key ………………………...… Used to disconnect the line, exit
the store programming.
3. Store Key…………………………………….. Used to program features and
speed dialing keys.
4. Pause Key ............................... Used to program a delay in speed
dialing.
5. Redial Key ......................………… Redials the last number dialed.
6. Flash Key ..................……………... Provides a 100mS to 1000mS
timed line break (programmable).
7. Mute Key …………………………...…….. Key that disables the handset and
speaker phone microphones for
privacy.
8. Numeric Dial Pad ………………………. Used for dialing.
9. Hold Key ………………………………….… Lighted key used for placing
callers on hold.
10. Headset ON/OFF Key ………………. Key used to turn the headset ON
or OFF. With LED Indicator.
11. Speaker Key .………………........….. Used to turn the speakerphone
ON or OFF.
12. Volume Bar …………………..………….. Adjusts the loudness of the
handset receiver, the headset,
and/or the speaker. Adjusts
contrast of the LCD Display.
13. Handset …………………………..………. Hearing-aid compatible handset.
14. TouchliteTM Key...…………………….... Message Waiting Lamp (LED
indicator) that blinks to indicate
a new message in the user’s voice
mail box (user must be subscribed
to a messaging system).

8
RIGHT SIDE
LEFT SIDE
REAR

9
1. Data Port ..................................... Convenient port to connect a
computer, modem, fax or
answering device.
2. Line Jack ………………………………………... Modular receptacle for
connecting the line cord.
3. Headset Jacks ............................. Convenient RJ port or 2.5mm
coaxial port used to connect
an optional headset.
4. Handset Jack ............................... Connection for handset coil
cord.
5. Volume Control Switch …..……..……… Ring Volume control options
of High/Low/Off.
6. Message Waiting Light Switch ……… Neon or LED switch setting
7. Hold Key Switch ………………..…………… Used to select standard line
holdorprogrammablesystem
hold.
8. Elevation Stand Lock ……………………… Used to “lock” the elevation
standinplace.

Parts Check List
The following parts are included with the Spectrum PLUSTM LP550:
1. Base Unit
2. Handset
3. 15-foot modular telephone line cord.
4. 10-foot modular coiled handset cord.
5. 6-inch modular wall mount line cord.
6. Twenty-two (22) Speed Dial Preprinted Keycaps.
7. Four (4) Additional Clear Keycaps.
8. Two (2) Index Sheets.
NOTE: SpectrumPLUSTM Line Cords are 6-Pin 6-Conductor Line cords
(6P6C line cord). Replacement Line Cords must be same.
10

Line Power Configuration
The Spectrum PLUSTM Series
telephone does not require external
power. It uses line power from the
telephone company. Simply plug in
the line cord from the wall jack to
the back of the telephone.
Caution
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Never touch uninstalled telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
11
Completing the Power
Installation
If the installation is correct, the
information shown at the right will
be displayed on the LCD.
If the LCD does not display words
and numbers, check your line cord
connections.
02/27 pm12:26
00 00
NEW TOTAL

Connecting the Handset Cord
A 10-foot modular coil handset cord is
provided. (Be sure that the wall/desk
elevation stand has not been attached).
To install the cord, simply plug the short
end of the handset cord into the modular
jack on the handset. The long end of the
handset cord plugs into the jack labeled
“Handset” located on the bottom of the
Spectrum PLUSTM base unit. Route the
handset cord into the handset coil cord
channel located directly below the jack.
Installing the Keycaps
Twenty-two silk-screened named feature
keycaps are provided to identify the
speed dial key.
There are eleven (11) clear keycaps
already installed. To install pre-printed
keys, remove the clear keycap by simply
pulling up. Replace with the pre-printed
keycaps or place user printed paper
index sheets under a clear keycap.
Program each speed dial key for the spe-
cific function of the key.
There are four additional clear keycaps and two index sheets provided as
spares. Use these for your own personal speed dial identities. Hand write or
print the speed dial name(s) on the blank speed dial index cards and insert into
the blank keycaps. Place the keycap on the correct memory speed dial location.
(see index sheets provided in box).
The twenty-two silk-screened keycap names are below:
Call Fwd On Call Back Paging Skip Msg Information
Call Fwd Off Cancel Call Back Ring Again FF Msg 911
Transfer Call Park Save Msg Rew Msg
Conf Call Pick-up Del Msg Emergency
DND Group Call Pick-up Rpt Msg Help Desk
NOTE: For speed dial programming instructions, see the section on “Programming Procedure For
Spectrum Plustm Speed Dial Features” in this manual.
12

2. The Spectrum PLUSTM mounting wedge must
be correctly positioned. This wedge allows the
telephone to be viewed at a correct angle
when the phone is wall mounted. Remove the
wedge from the phone base (figure 2).
3. Secure the line cord, coil cord and any
wiring in place prior to installing the wall
mount wedge. The wall mount base has extra
large wiring channels and strain relief poles for
containing the wires in a neat and orderly way.
Wrap the wires around the strain relief poles
and then secure the wires through the
channel.
4. To install the wall mount, place it’s narrow
edge at the top edge of the phone base and
slide the wedge upward into place (figure 3).
5. Lock the wall mount into position by sliding
the locking button to the right (figure 4).
1. UNSNAP
2. ROTATE 1 8 0 .
3. SN AP INTO P LACE.
1.LIFT CLIP OUT WITH
FINGERS. IT CANNOT
BE REMOVED BECAUSE
IT IS SPRING LOADED.
2. RTATE THE
CLIP 1800AND
IT WILL SMAP
BACK INTO THE OPPO-
SITE POSITION. AN
EXTENDED PLASTIC
BUMP WILL BE FACE-UP
FOR WALL MOUNTING
RETAINER CLIP
figure 1
Wall Mounting the Spectrum PLUSTM Telephone
To install the wedge for desk mounting, be sure the lock mechanism is positioned to the
left clear of the locking arm. Place the wedge in the slots, wide end toward top of phone
base unit, and slide the wedge upward into position. Lock the wedge into place.
Desk Mounting
Replace Mounting Wedge
Replace Mounting Wedge
Lock Mounting Wedge
The Spectrum PLUSTM was designed to be
conveniently wall mounted without requiring
additional hardware.
Follow these easy steps: 
13
figure3
figure 4
figure 2
NOTE: CLIP IS SPRING
LOADED
Note: A 6-inch line cord is provided for when
the telephone is to be wall mounted. Connect
one end of the line cord to the phone jack and
the other end to the wall jack.
!
1.The handset retaining clip must be in the
correct position to secure the handset into the
handset cradle. Engage the clip with your
fingers and pull the clip forward (towards you),
rotate the clip 180º and snap the clip back into
place (figure 1). The retaining clip cannot be
removed.

Message Waiting Light Indicator
The Spectrum PLUSTM telephone has a
Message Waiting (MW) Light Indicator
(figure 1). The indicator will blink to
indicate that a new message is in the
user’s voice mailbox. The Spectrum
PLUSTM supports the following PBX
supplied message waiting signals:
1. VMWI Service* (FSK signal com-
patible subscription is required).
2. Or, Audible Stutter Dial Tone (SDT)
signals provided by local telephone
company.
3. Or, 90-Volt NEON message waiting
light indicator signal provided by a
PBX.
2. Or, Low Voltage LED message waiting
light indicator light signal is provided
by a PBX
The PBX system provider has to activate
the voice mail feature for the light to
illuminate and work properly. Be sure
that your PBX system has the compatible
messaging service available in your area
or facility.
14
figure 1
Message Waiting Light Indicator
NOTE: This telephone is
designed to operate behind a
PBX which provides NEON/LED
signaling. The LED signal supplied
by a PBX must have the LED Volt-
age switch which is located on the
back of the telephone in the correct
position to operate the LED. See
the next page for instructions.
FSK/SDT signaling is provided by a
telephone operating company and
this telephone will read the CO sig-
naling.
!
Feature Note: Message ON/OFF Notification.
Use this feature when alerting another that a saved message is in voice mail for that person or
use this feature when you simply want to turn the light off.
Be Aware: If there is a new incoming message and the telephone company continues to send
a new signal this light will re-activate. This will occur only when there is a new voice mail that
has not been heard.
How To Use: When on-hook, Press the “*” key for 3 to 5 seconds and the Message LED will
automatically turn on. At any time press “*” key for 3 to 5 seconds ,Message LED will turn off.
f
*Definition: VMWI is Visual Message Waiting Indication. This option requires a sub-
scription to your local service provider for TouchLiteTM to activate.
d

System Hold Feature
Option Switch
A feature switch for different hold
functions is located on the bottom of
the phone. The switch options are
standard “LINE Hold” or programma-
ble “System Hold”*.
The standard “Line Hold” allows for
normal hold function operation. The
programmable “System Hold”* feature
is used for optional PBX system
operations.
The switch default is set at the factory
as standard “LINE Hold”.
* To programming System Hold is an
Administrator function. To program
System Hold, follow the speed dial
instructions in this manual. To store the
dialing pattern, press the HOLD key in
place of the memory location.
15
Low Voltage LED Switch
A low voltage LED switch is located on
the bottom of the phone. The switch
options are ON or OFF. The factory
default is OFF.
Ring Volume Switch
The ring volume switch can be set at
High, Low or OFF position. The ring
volume switch provides a fixed
desired ring volume.

16
To Program Speed Dial Locations
1. Press and hold the “STORE” key. (figure 1).
2. Next, press the speed dial location key where
the desired location will be (figure 2).
3. Press the “STORE” key again (figure 3).
4. Using the dial pad, enter the number. Note that
the local area code is not required if AREA
CODE is pre-programmed into memory.
5. After entering the number, press the “STORE”
key. (figure 4).
6. Using the keypad, enter the name associated
with the number being programmed and include
the Flash, and/or Pause, when needed.
7. Press the “STORE” key to store the entry.
8. To program other speed dial locations, repeat 2
to 7.
9. To exit the program mode, press “DISC”.
Programming Procedure for Spectrum PlusTM Speed Dial Features
(Manual Entry of Characters)
The Spectrum PLUSTM Telephone has eleven (11) one-touch speed dial locations that are
convenient for dialing frequently used telephone numbers. This feature is under Adminis-
trative control so user changes do not occur.
• Speed dial programming must be done with the telephone plugged into the telephone
line and power adapter.
• Programming can be performed with the telephone on-hook only.
• A maximum of 32-digits can be entered into ENTER NUMBER and 12-characters into
ENTER NAME.
ENTER NUMBER
ENTER NAME
Set up speed dial mem-
ory locations with name
and number entries.
Check verifies correct
entry.
ENTER ACCESS NO.
12/01 PM 12:00
M01 NO CONTENT
12/01 PM 12:00
ENTER NUMBER
12/01 PM 12:00
ENTER NAME
12/01 PM 12:00
Figure 2
Figure 3
Figure 4
Figure 1

Press
Keypad:: Once Twice Three
Times Four Times Five Times
No. 1 1
No. 2 A B C 2
No. 3 D E F 3
No. 4 G H I 4
No. 5 J K L 5
No. 6 M N O 6
No. 7 P Q R S 7
No. 8 T U V 8
No. 9 W X Y Z 9
No. 0 0
No. * adds
space *
No. # . ( )
=
: —
Six
Times
#
Manual Entry From Keypad (Guide)
Use the following chart to add characters when programming into
memory.
17

The Spectrum PLUSTM requires simple initial programming to set up the telephone.
Programming Set Up Of the Spectrum PLUSTM Telephone
The Spectrum PLUSTM Quick Programming Guide is a summary list of set up options.
Additional detailed instructions are provided in the manual.
The Quick Program Guide for the Spectrum PLUSTM Telephone
18
Set up pre-dialing num-
ber sequence, i.e. out-
side line.
Programming is initi-
ated by pressing the
“STORE” key.
Set up voice
mail number.
Add your PIN
with seconds
of wait time
to get access
to messages.
PIN number
characters
will not be
displayed
on the LCD.
Set up either
using keypad
dialing with
Automatic
speaker activa-
tion, or using
key pad dialing,
pressing dial
key to activate.
PAUSE TIME x.x S
Set up pause timing
1.0S to 5.0S. Default
3.6S.
Set up flash timing
100mS to 1000mS.
Default 600mS.
Set up local area code
to recognize local
incoming calls.
ENTER ACCESS NO.
STORE
FLASH TIME SET
ENTER AREA CODE VOICE MAIL NO.
PIN NUMBER
SECOND OF WAIT?
PRESS 1=ON 2= OFF
LIVE DIALPAD XXX
ALL SETUP OK
SETUP MONTH:01
SETUP DAY:01
AM=1 PM=2
SETUP HOUR:01
SETUP MINUTE:01
-1- -2- -3-
ENG FRA ESP
Set up date and time
Set up language

Programming the Area Code into Memory
An Area Code can be programmed into the phone memory at the option of the
Administrator. The Area Code is programmed into memory to allow the phone to
recognize the local area code. When this number is programmed, the Are Code
WILL NOT be dialed when calling back a number within the same local calling
area.
Programming the Area Code into Memory
1. Press the “STORE” key the programming mode.
2. Press the “STORE” key multiple times until “ENTER AREA CODE” is
displayed.
3. Enter the area code number of the local area code using the numeric dial
pad.
4. Press the “STORE” key to store the area code into memory.
5. To exit the program mode, press “DISC” or continue to the end of
programming by pressing the “STORE” key multiple times until the display
reads “All Setup OK”.
In some areas, the Area Code is required when placing a Local Call
In some areas, the local service provider will use the same area code for local
calls. The following options are available.
Try each of the following scenarios and use the one with the best result.
1. Program the Area Code first, then place a local test call.
2. Delete the area code and do not program the Access Code. Place a local
test call.
3. Program the Area Code into the Access Code location. Place a local test
call.
4. Use the keypad to add additional numbers to the displayed number on
the screen. Place a local test call.
ENTER AREA CODE
12/01 PM 12:00
719 - -
ENTER AREA CODE
Set up local area code
to recognize local in-
coming calls.
19
NOTE: Depending on your area and dialing pattern, you may obtain the best result
by using both the access code and area code fields. If these sequences do not work,
use the keypad entry as an option for your Call Back.
!

Programming the Access Number into Memory
In some cases, a digit or digits are required to access an outside line (i.e. 9).
The Access Number can be programmed into the phone memory at the option
of the Administrator. This function allows the user to automatically dial
number(s) that are required prior to dialing the displayed number.
• The number to be programmed is based on your specific area dialing
requirements and may not be required.
• This option is not mandatory for the proper operation of the Caller ID
display.
To Set Up The Access Number
1. Press the “STORE” key to enter the programming mode.
2. Press “STORE” until the LCD display reads “ENTER ACCESS NUMBER”.
3. Enter the desired number, for example, a “9”.
4. Press the “STORE” key to enter the number into memory.
To Delete The Access Code
1. Press the “STORE” key to enter the programming mode.
2. Press the “STORE” key until the LCD display reads “ENTER ACCESS
NUMBER”.
3. Press the “DELETE” key.
4. Press the “STORE” key again to continue.
ENTER ACCESS NO
Set up pre-dialing num-
ber sequence, i.e. outside
ENTER ACCESS NO.
12/01 PM 12:00
9 - - - -
20
NOTE: There is no need to enter PAUSE. The Call Back op-
eration automatically inserts a pause after the Access
Code Number.
!
Note: Programming can
only be performed when
phone is on-hook
!