sylvansport GO User manual

SylvanSport GO, User Guide Version 3.0
go: user guide

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Table of Contents:
Welcome
Welcome to GO: Mobile Adventure Gear 4
Let’s get ready to GO
A great adventure takes Preparation 4
Important notes about Using This Manual 5
GO System Diagrams
Travel Mode 6
Transport Mode 8
Camping Mode 10
Section 1. Pre-trip preparations
Preparation overview 12
Pre-trip checklist 12
Tool-kit 13
Section 2. Towing guidelines
Towing overview 14
Determine the weight of the GO (before and after loading) 14
Tow vehicle qualifications 14
Preparing your tow vehicle 15
Hitch
Electrical
Driving/towing basics 16
Section 3. Set-up and Take-down instructions
Set-up overview 17
Travel Mode set-up 18
Transport Mode set-up 18
Camping Mode set-up 20
Take-down instructions 22
Section 4. Suspension System
Suspension System overview 24
Tires 24
Spare Tire 24
Torsion Axle 24
Self-lubricating Wheel Bearings 24
Maintenance 25
Troubleshooting 25
Section 5. Lift System
Lift System overview 26
Winch and Winch Handle 26
Main Lift Tube Housing 26
Telescoping Lift Tubes 26
Maintenance 26
Troubleshooting 27

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Section 6. Upper Rack System
Upper Rack System overview 28
Loading and disconnecting your rack 28
Maintenance 28
Troubleshooting 28
Section 7. Tent System
Tent System overview 29
Tent deployment 29
Tent Poles 30
Maintenance 30
Troubleshooting 30
Section 8. Electrical System
Electrical System overview 31
Preparing your vehicle 31
Maintenance 31
Troubleshooting 31
Section 9. Frame
Frame overview 32
Maintenance 32
Troubleshooting 32
Section 10. Maintenance
General maintenance overview 32
Cleaning 32
Long term storage and winterization 33
Obtaining Service 34
Section 11. Fire Safety
Fire safety overview 34
Section 12. Accessories
SylvanSport Accessories overview 34
Section 13. Important Paperwork
Warranty 35
Change of ownership notification 39
Section 14. Contact Information for SylvanSport
Addresses and phone numbers 39
Websites 39
Emergency Contacts 39
Section 15. Important Consumer Information
Reporting safety defects in the U.S. 40
Section 16. Insurance
Insurance overview 41
Technical data 41
Section 17. Travel Records and Notes 42

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Welcome
Congratulations on your purchase of the SylvanSport GO camping
trailer. Fun and adventure await you.
Your new GO is a unique vehicle designed to take you and all your
gear on many adventures and provide a great camping experience
once you get there. The GO camping trailer has been engineered
and manufactured to the highest standards to provide you with great
adventure camping experiences for years to come.
Please review this manual carefully and watch the GO Set-up
videos, found on www.sylvansport.com, before your first trip in
the GO.
Let’s Get Ready to GO!
Preparation
Now that you have the ultimate gear-hauling camping trailer, you are
ready to hit the road on your next great adventure. Of course, there
are a few things you will need to know before you go. Preparation
and a good working knowledge of the GO are extremely important
and time should be spent to carefully review everything in the manu-
al… (Come on, this will be fun!). This manual was designed to give
you a good working knowledge of all the important features and sys-
tems engineered into the GO and to be a handy, quick reference
guide to help you troubleshoot situations you might encounter while
out on an adventure.
Travel Mode Transport Mode Camping Mode

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Using This Manual
After you have thoroughly reviewed the manual, you will have a good
understanding of the “do’s and don’ts” of owning and operating a GO
camping trailer. If you aren’t sure of a certain feature, you can
easily locate the section that addresses your concern and look up
the information you need. As you read through the manual, you will
encounter the following items:
Illustrations in this manual are designed to assist you in understand-
ing locations, functionality, and operational details of your GO camp-
ing trailer.
If service or repair is required of your GO, please refer to the website
www.sylvansport.com to find the SylvanSport dealer closest to you.
If you do not have access to the internet, you can always call
1-[phone]and speak to a customer service representative.
SylvanSport, LLC. reserves the right to change specifications, design
or materials of its products at any time without notice or incurring any
obligation to incorporate such changes in any product previously
manufactured.
Indicates a potentially hazardous situation,
which if not avoided, could result in serious
injury or death.
Indicates a potentially hazardous situation,
which if not avoided, may result in minor or
moderate injury. It may also be used to
alert against any unsafe practices
Means that there is a possibility of damage
to the GO if instructions are not followed.
Indicates a point of particular interest for
more convenient or efficient operation.

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Contents
Your GO comes loaded with essential components, packed convenient-
ly into your lockable, waterproof, Front Storage Pod. Upon receipt of
your GO, take a quick inventory and make sure all components are pre-
sent:
• Lid: Lift System Winch Handle
• Lid: Stabilizer Jack Adjustment Bar
• Pod: Inner Air Mattresses (2)
• Pod: Bed Frame Poles (4)
• Pod: Rear Awning and Pole
• Pod: Tent Poles (2 Grey, 1 Orange)
• Pod: Additional Set Pins (4)
• Pod: Tailgate Strap (1)
• Pod: Ratchet Straps (4)
• Pod: Mattress Repair Kit
• Pod: Spare Key to Storage Pod
• Pod: GO User Guide
• Pod: Axle Manual

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Function:
The following list will help clarify the function of some of the
common GO components:
• Lift System Winch handle: Use to raise and lower the GO Lift
System .
• Stabilizer Jack Adjustment Bar: Used to secure Stabilizer Jacks
to the ground in Camping Mode. Be sure bar passes through
both holes on Stabilizer Jack before applying force.
• Inner Air Mattresses: Use to convert GO interior into a King-and
-a-half sized bed.
• Rear Awning and Pole: Zip Awning onto the GO Tent Vestibule
and use large pole to support middle of Awning.
• Additional Set Pins: Use to secure the Upper Racks to Top Pins
of the Bed Frames in Transport Mode.
• Tailgate Strap: Use to secure Tailgate/Step when in Transport
Mode
• Ratchet Straps: Use all four Ratchet Straps to provide lateral
stability when in Transport Mode.

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Travel Mode - Systems Overview
Before taking off in your GO, there are a few operations you should fa-
miliarize yourself with. Understanding the safe operation of these sys-
tems will reduce chances of injury or damage.
• Lift System
• Stabilizer Jacks
• Dolly Jack
• Coupler Connect/Disconnect
• Secure Tailgate
• Secure Set Pins
Lift System:
The Lift System enables you to raise and lower the Upper Rack and Pod
Assembly between Travel Mode, Transport Mode and Camping Modes.
Remove all Set Pins. Remove the Lift System Winch Handle from Front
Storage Pod Lid and insert into the Winch Opening. Turning Winch Han-
dle clockwise, raise the Upper Rack and Pod Assembly to desired
height. To lower the Upper Rack and Pod Assembly, reverse direction
(counter clockwise) and lower to desired height.
Stabilizer Jacks:
The Stabilizer Jacks are mounted underneath the Deck at all four cor-
ners. They are spring loaded and retracted, for traveling. To access
each Stabilizer Jack, crouch or kneel at each corner of the GO, facing
the center of the GO. Firmly grasp the Stabilizer Jack and push away
from you, toward the center of the GO and allow Stabilizer Jack to drop
down into position. Next, release the Tab on Stabilizer Jack and allow
the Extension Leg drop to the ground. Using the Stabilizer Jack Adjust-
ment Rod, make final adjustments to level GO. Before traveling, make
sure all four Stabilizer jacks have been returned to their retracted posi-
tion. For additional details on the Stabilizer Jack operation, please watch
the GO set-up video.

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Dolly Jack:
The Dolly Jack is used to safely disconnect the GO (Coupler)
from the Tow Vehicle. Once disconnected, the Dolly Jack allows
you to easily push the GO into desired location. The Dolly Jack
is connected to the Tongue with a spring-loaded mount. By pull-
ing out the curved , metal Release Handle, you can free the Dol-
ly Jack and allow it to rotate into vertical position. By turning the
top, plastic handle you can raise and lower the GO on and off
the Coupler.
Coupler Connect/Disconnect:
To connect and disconnect the standard 2” Ball Coupler, simply
grab the Coupler Handle, squeeze the trigger and lift up. With
Handle raised, lower the Coupler down onto the Hitch Ball, the
indicator graphic on the left side of the Coupler shows if the
Coupler is engaged—positive indicates that the Coupler is se-
cured, negative indicates that the Coupler is not secured. For
additional details on the Coupler Connect/Disconnect, please
watch the GO set-up video.
Secure Removable Tailgate:
It is extremely important that the Removable Rear Tailgate is
secured to the Bed Platforms by using the long, Velcro Strap, to
prevent damage while traveling. Wrap the Velcro Strap around
the Bed Platforms and the Tailgate and secure, before driving.
Secure Set Pins:
Before traveling, be sure all (4) Set Pins are inserted into the
proper locations on the Upper rack Assembly, (note: by raising
the Lift System very slightly, you can further lock them into posi-
tion). For additional details on the Set Pins, please watch the
GO set-up video.

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Travel Mode - System Diagram
Travel Mode is the fully compacted position of your GO. You can load up
to 800 lbs of cargo on the GO Deck. In addition, you can load up to 160
lbs of gear on the Upper Racks - total load capacity is 960 lbs.
Before moving, It is very important to be sure:
• Stabilizer Jacks are retracted underneath the Deck
• Dolly Jack is retracted in horizontal position
• Coupler and Safety Chains are connected to Tow Vehicle
• Flat 4-wire Electrical Plug is connected to Tow Vehicle
• Set pins are secured
• Tailgate is up and strapped securely with Velcro Strap

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Transport Mode - Systems Overview
Safe operation in Transport Mode requires an understanding of
• Control-Tilt Deck Operation
• Vehicle Loading
• Lateral Stabilization - Ratchet Straps
• Secure Tailgate
• Removal of Upper Rack System
Control-Tilt Deck Operation:
The Lift System enables you to raise and lower the Upper Rack and Pod
Assembly between Travel Mode, Transport Mode and Camping Modes.
Remove all Set Pins. Remove the Lift System Winch Handle from Front
Storage Pod Lid and insert into the Winch Opening. Turning Winch Handle
clockwise, raise the Upper Rack and Pod Assembly to desired height. To
lower the Upper Rack and Pod Assembly, reverse direction (counter clock-
wise) and lower to desired height.
Vehicle Loading:
The Stabilizer Jacks are mounted underneath the Deck at all four corners.
They are spring loaded and retracted, for traveling. To access each Stabi-
lizer Jack, crouch or kneel at each corner of the GO, facing the center of
the GO. Firmly grasp the Stabilizer Jack and push away from you, toward
the center of the GO and allow Stabilizer Jack to drop down into position.
Next, release the Tab on Stabilizer Jack and allow the Extension Leg drop
to the ground. Using the Stabilizer Jack Adjustment Rod, make final adjust-
ments to level GO. Before traveling, make sure all four Stabilizer jacks
have been returned to their retracted position. For additional details on the
Stabilizer Jack operation, please watch the GO set-up video.
Lateral Stabilization - Ratchet Straps:
The Dolly Jack is used to safely disconnect the GO (Coupler) from the Tow
Vehicle. Once disconnected, the Dolly Jack allows you to easily push the
GO into desired location. The Dolly Jack is connected to the Tongue with a

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spring-loaded mount. By pulling out the curved , metal Release Handle,
you can free the Dolly Jack and allow it to rotate into vertical position. By
turning the top, plastic handle you can raise and lower the GO on and
off the Coupler.
Secure Tailgate:
To connect and disconnect the standard 2” Ball Coupler, simply grab the
Coupler Handle, squeeze the trigger and lift up. With Handle raised, low-
er the Coupler down onto the Hitch Ball, the indicator graphic on the left
side of the Coupler shows if the Coupler is engaged—positive indicates
that the Coupler is secured, negative indicates that the Coupler is not
secured. For additional details on the Coupler Connect/Disconnect,
please watch the GO set-up video.
Removal of Upper Rack System:
It is extremely important that the Removable Rear Tailgate is secured to
the Bed Platforms by using the long, Velcro Strap, to prevent damage
while traveling. Wrap the Velcro Strap around the Bed Platforms and the
Tailgate and secure, before driving.

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Transport Mode - System Diagram
Transport Mode enables you to transport loads that are too large to safely
move in Travel Mode. By raising the two Bed Platforms to a vertical posi-
tion, locking the frame down and securing it with straps, you can safely
load up to 800 lbs of gear on the deck. To load a vehicle onto the deck,
remove the control-tilt set pin and push down on the rear bumper to tilt
the bed for loading. Remove the tailgate, if necessary, to provide room for
the vehicle. When finished, the deck should return to level and the set pin
should be replaced. Be certain to chseck with your state regulations re-
garding loads that extend beyond your trailer.
Before moving, make sure:
• The Control-Tilt Set Pin is secured
• The (4) Locator Pins are securely engaged
• The (8) Set Pins are secured
• The (4) Ratchet Straps are connected and tightened
• The (4) Stabilizer Jacks are retracted underneath the Deck
• The Dolly Jack is retracted - in horizontal position

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System Diagram
Camping Mode
Camping Mode enables you to quickly unload your gear and set up a
roomy, comfortable tent structure to enjoy when you reach your destina-
tion. By raising the lift system, unfolding the bed platforms, unfurling the
tent and connecting the tent poles, you are ready to camp.
Before doing any set-up, be sure the GO is:
• Positioned on a level surface
• Stabilizer jacks are lowered before entering the tent
• Dolly jack is lowered (prior to disengaging from tow vehicle)

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Section 1: Pre-Trip Preparations
Preparation Overview
Before leaving on your first trip with your new GO, read the infor-
mation in this manual very carefully. After reading through the
manual, run through the following checklist at least once. (If you
need to reference any of the sections to help you along the way,
there is an overview at the beginning of each section designed to
give you a quick refresher.)
Pre-Trip Checklist
1. Loading: Properly load and secure your GO camping trailer by
carefully and evenly distributing the weight, properly following
add-on equipment (Thule, Yakima, etc.) guidelines, and not ex-
ceeding the overall weight. (see Towing Guidelines)
2. Wheel Lug Nuts: Check the torque on your wheels before your
first trip, 50-75 ft lbs. Recheck them at 25 and 50 mile intervals to
be sure they remain secure. (see Suspension System)
3. Tire Inflation: Tires leave the dealer at the recommended pres-
sure. Refer to tire pressure chart, located on the tongue. To help
insure that you don’t run into premature or uneven tire wear, al-
ways check the tire pressure before heading out on the road.
(see Suspension System)
4. Trailer Coupler: Do a visual check to make sure the trailer cou-
pler is securely latched to the tow vehicle’s ball hitch and the indi-
Do NOT climb on or get inside either of the
plastic storage boxes. Suffocation can occur
if a person is locked inside a storage box.
Damage can occur if weight is placed on top of
boxes.

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cator marker is in the “green” section. (see Towing Guidelines)
5. Safety Cables: Check that safety cables have been attached to
your tow vehicle (cables should criss-cross beneath the Tongue/
Drawbar) (see Chassis System)
6. Electrical: Attach the 4-wire connector to the tow vehicle’s mat-
ing electrical outlet. Check to see that all camping trailer lights
are functioning properly. (see Electrical System)
7. Latches and Pins: Check the locating pins, securing pins, stor-
age box latch and camping pod latches to be sure they are all
properly fastened and locked. (see Set-up Instructions)
Tool Kit
Before leaving on your first trip it is a very good idea to put together
your own tool-kit that contains the following items:
1. 3/4” Lug Wrench or 3/4” socket (for lug nuts)
2. Socket set with metric sockets (10, 13 and 17mm)
3. Tire Pressure Gauge
4. Phillips Head Screwdriver
5. Small Level
6. Pliers
7. Adjustable Wrench (1” standard)
8. Metric Hex Set (4, 5 and 6mm)
9. Spare Key to Storage Box
10. Electrical Tape
11. Duct Tape
12. Repair Kits for Tent and Mattress Pads
Be sure to take the tool-kit and manual with
you on every trip. If a problem arises on a trip,
it is very likely you will be able to trouble-shoot
and repair it enough to return home.
It is advised to carry a tool kit while travel-
ling with a GO. Please see above list for
more information.

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Section 2. Towing Guidelines
Towing Overview
The SylvanSport GO is a remarkably light and well handling camping
trailer that you should be able to master quickly. GO was designed to
be very friendly to first-time towers. There are some things you have
to know and practice in order to assure an enjoyable experience and
avoid problems (or an all-out disaster). The basic items to consider
are:
1. Know the weight of your GO before it is loaded and after.
2. Qualify your tow vehicle to be sure it is capable of carrying the
load.
3. Prepare your tow vehicle with a hitch system and electrical sys-
tem. (2” ball, flat 4-wire electrical)
4. Learn and practice the basics of driving with a trailer.
Determining Weight of GO Camping trailer (before and after
loading):
Empty, the GO camper weighs 840 lbs. The gross vehicle weight
rating (GVWR), or gross vehicle mass (GVM) is the maximum op-
erating weight/mass of a vehicle as specified by the manufacturer.
The GO is rated to 1800 lbs. GVWR. The load capacity is the GVWR
less the trailer weight. The GO’s maximum load capacity is, thus,
960 lbs. Always be aware of how much you are loading on your GO
camper. It is unsafe to exceed the GVWR of any vehicle.
Qualifying your Tow Vehicle:
First and foremost, you must know if your vehicle can haul the load.
It is extremely important that you find out what your tow vehicle’s
towing capacity is. You can usually find out what the towing capaci-
ty of your vehicle is through several sources. The vehicle owner’s
manual, the vehicle manufacturer’s website, or calling a dealership
are several good ways to determine this. Once you know the weight
capacity of your tow vehicle it is easy to determine how much addi-
tional gear you can load onto your GO camping trailer.
Preparing your Tow Vehicle:
It is essential that you determine the max.
tow rating your vehicle can handle (GVWR)
and that you do not exceed that amount
when the GO is fully loaded.