Symantec Norton Antispam Personal Firewall and Systemwork - Norton... User manual

User Guide
PN:10432125

Norton Personal Firewall™2006
User Guide
Documentation version 9.0
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Norton Personal Firewall™2006
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Chapter 1 Installation
Before you begin ....................................... 9
Installing Norton Personal Firewall .................. 9
Configuring Norton Personal Firewall ............. 11
Using the Home Network Wizard .................. 12
If the opening screen does not appear ............. 13
Chapter 2 Getting started
Starting Norton Personal Firewall .................. 15
Activating your product .............................. 16
Exploring the main window ......................... 18
Checking your protection while you work ......... 19
Responding to Norton Protection Center
messages ........................................ 22
For more information ................................ 23
Service and support solutions
Index
Contents

Contents8

This chapter includes the following topics:
1Before you begin
1Installing Norton Personal Firewall
1Configuring Norton Personal Firewall
1Using the Home Network Wizard
1If the opening screen does not appear
Before you begin
Before you begin, close all open programs on your
computer. Other open programs may interfere with
installation.
If you have other firewall programs installed on your
computer, it is recommended that you uninstall them to
prevent any installation errors. For more information, see
the user documentation that came with the firewall
program.
Installing Norton Personal Firewall
You can install Norton Personal Firewall from a CD or from
a file that you download.
Before you begin, close all programs that are open on your
computer.
1
Installation

To install Norton Personal Firewall
1Do one of the following:
1
See “If the opening
screen does not
appear”on page 13.
If you are installing from a CD, insert the CD into
the CD-ROM drive.
1If you downloaded your copy of Norton Personal
Firewall, double-click the file that you downloaded.
2In the opening panel, click Install Norton Personal
Firewall to begin the installation.
3Read the License Agreement, click I accept the
License Agreement, and then type your product key
if prompted.
If you do not accept the License Agreement, you cannot
continue the installation.
4Click Next.
The preinstall scan begins automatically, and will take
a few minutes.
wIf the Active Applications Detected panel appears, close
all open programs, and then click Start Scan.
Once the scan begins, you can do one of the following:
1If you want to stop the scan, click Stop Scan.
1When the scan is finished, click View Details to
view the results of the scan, and then click OK.
5In the Select the destination folder panel, accept the
default or select the folder where you want to install
Norton Personal Firewall.
6Click Next.
The Installation Progress panel tracks the progress of
the installation. This will take a few minutes.
7Click Finish to restart your computer.
wYour computer is not protected until it restarts and you
complete the configuration.
After your computer restarts, wait for the Norton
Personal Firewall window to open on your desktop
before you continue. This may take several minutes.
Installation
Installing Norton Personal Firewall
10

Configuring Norton Personal Firewall
You must be online to configure this product.
During configuration, you can activate and register this
product, check for network settings, and receive the latest
security protection.
wIf you choose not to register at this time, or if you have any
difficulty with registration, you can register on the
Symantec Web site. On the Internet, go to the following
URL:
www. symantec.com
To configure Norton Personal Firewall
1In the opening configuration panel, click Next.
2In the Activation panel, ensure that you are connected
to the Internet, and then click Next.
Activation may take several minutes.
3In the Activation Complete panel, review your
subscription information, and then click Print to print
your product key.
You will need this product key if you want to install
this product on a new computer.
4Click Next.
Connecting may take several minutes.
5In the Create your Norton Account panel, do one of the
following:
1If you want to create a new Norton Account,
complete the Create new account section, and then
click Submit.
1If you currently have a Norton account, complete
the I already have an account section, and then click
Log on.
6In the confirmation panel, click Next.
7If the Security panel appears, Symantec recommends
that you leave all options checked to use Norton
products to protect your computer, and then click Next
to close the panel.
11Installation
Configuring Norton Personal Firewall

8Review the Next Steps panel, and then click Finish to
allow Norton Personal Firewall to perform the following
tasks:
Adds computers to a home or local
network
See “Using the Home Network
Wizard”on page 12.
Run the Home
Network Wizard
Downloads and installs the latest
security protection
Run LiveUpdate
9In the Welcome to LiveUpdate panel, click Next to start
downloading updates.
This will take several minutes.
10 When the updates are complete, click Finish.
Using the Home Network Wizard
Norton Personal Firewall allows you to organize computers
on your network and the Internet into Trusted and
Restricted Zones. Zones allow you to grant trusted
computers access to your computer while blocking
malicious users. Zones can be assigned to one or more
locations.
The Personal Firewall does not regulate computers that
are in the Trusted Zone. Computers in the Trusted Zone
have as much access to your computer as they would have
if you did not have a firewall. Computers in the Restricted
Zone cannot communicate with your computer at all.
To use the Home Network Wizard to add computers to
your Trusted Zone
1In the Home Network Wizard opening panel, click Next.
Installation
Using the Home Network Wizard
12

2In the Network Adapters Found table, ensure that the
Autoconfigure Adapter check box is checked for each
network adapter that you want to configure
automatically.
The Home Network Wizard will add the other computers
in your network to your Trusted Zone.
wTechnically, the Home Network Wizard adds the other
computers in your network that use the same subnet
mask as each autoconfigured adapter.
3Click Next.
4In the Locations table, ensure that the check box is
checked for each location that should use these Trusted
Zone settings.
5Click Next.
6Click Finish.
If the opening screen does not appear
Sometimes a computer’s CD-ROM drive does not
automatically run a CD.
To start the installation from the product CD
1On your desktop, double-click My Computer.
2In the My Computer window, double-click the icon for
your CD-ROM drive.
3In the list of files, double-click CDstart.exe.
13Installation
If the opening screen does not appear

Installation
If the opening screen does not appear
14

This chapter includes the following topics:
1Starting Norton Personal Firewall
1Activating your product
1Exploring the main window
1Checking your protection while you work
1Responding to Norton Protection Center messages
1For more information
Starting Norton Personal Firewall
See “Responding to
Norton Protection
Center messages”
on page 22.
Norton Personal Firewall protects any computer on which
it is installed. You do not have to start the program to be
protected. If Norton Personal Firewall detects a situation
that requires your attention, a window appears to help you
resolve it.
At any time, you can start Norton Personal Firewall to
adjust settings, review protection, or perform preventive
maintenance. All of the program features can be accessed
from the main window.
2
Getting started

To start Norton Personal Firewall
4Do one of the following:
1On the Windows taskbar, click Start > Programs
> Norton Personal Firewall > Norton Personal
Firewall.
1On the Windows XP taskbar, click Start > All
Programs > Norton Personal Firewall > Norton
Personal Firewall.
1On the Windows desktop, double-click the Norton
Personal Firewall icon.
1On the Windows System tray, double-click the
Norton Personal Firewall icon.
In Windows XP, the system tray is called the
notification area.
To display the Norton Personal Firewall button and
menu on the Internet Explorer toolbar
1Open Internet Explorer.
2In Internet Explorer, on the View menu, click Toolbars
> Norton Personal Firewall.
3To the right of the Norton Personal Firewall button,
click the arrow to make more choices.
To start Norton Personal Firewall from the Internet
Explorer toolbar
4On the Internet Explorer toolbar, click the Norton
Personal Firewall button, and then click Configure
security settings.
Activating your product
Product activation reduces software piracy and ensures
that you are using authentic Symantec software.
If you did not activate your product during installation,
you will receive an Activation Needed alert regularly until
you activate the product.
Getting started
Activating your product
16

wYou must activate your product within the time period
specified by the alert or it will stop working.
You can activate your product from the Activation Needed
alert or from the Activation option on the Help menu.
Activation should take a few minutes.
To activate your product from the Activation Needed
alert
1In the alert, click Activate Now.
2Click OK.
3In the Activation window, click Next.
4In the Activation Successful window, click Finish.
To activate your product from the Help menu
1At the top of the main window, click Help and
Support, and then click Activation.
2In the Activation window, click Next.
3In the Activation Successful window, click Finish.
If you have problems activating
If you cannot connect to the Symantec servers to activate
your product, first check to see if you have parental control
software, either installed or through your ISP, that might
be blocking the connection.
A connectivity problem may occur if you are using parental
control software. If you suspect that parental controls are
blocking the connection, configure the parental controls
so that they do not block the activation procedure. You will
need to log on to your parental control software as an
administrator, or log on to the Internet through your ISP
as an administrator to change your configuration.
If parental controls are not the problem, or if you cannot
reconfigure your parental controls to resolve the issue, you
can activate by phone.
17Getting started
Activating your product

To activate by phone
wBefore you begin, please have paper and a pencil available
to write down the unlock code that you will receive at the
end of the call.
1Disconnect from the Internet.
2In the Connection Problem window, click Activate my
software by phone, and then click Next.
3In the Phone Activation window, select your country.
4Dial the telephone number that displays in the box to
the right.
5Follow the voice prompts that are provided.
Exploring the main window
When you start Norton Personal Firewall, the main window
opens. Buttons at the top and left side of the main window
provide access to all Norton Personal Firewall features,
options, and online Help.
To explore the main window
1Start Norton Personal Firewall.
2On the left side of the main window, click a feature to
display its components, and then click a component.
Getting started
Exploring the main window
18

3In the center of the window, click the underlined link
that you want to explore.
4At the top of the main window, click a button. You have
the following options:
Stops and starts all communication
to and from your computer.
Block Traffic/Allow
Traffic
Checks for updates to installed
Symantec products.
LiveUpdate
Customizes the general features of
Norton Personal Firewall.
You can access more options while
you are running specific programs.
Options
Provides access to the Help for
Norton Personal Firewall and other
installed Symantec products.
Help & Support
Checking your protection while you work
As you use your computer, Norton Protection Center
monitors how well your activities are protected from
threats, risks, and damage. Before you begin a task, you
can use Norton Protection Center to determine if it is safe
to continue.
The Norton Protection Center main window summarizes
your current protection for different activities such as
emailing and Web browsing. It estimates a general level
of protection based on the security programs installed on
your computer.
19Getting started
Checking your protection while you work

A status indicator also appears in the Windows task bar.
The status levels are as follows:
No action is required on your part.Good
Some issues require your attention
but your computer is not at risk.
Attention required
Some issues threaten your
computer's data or its ability to
perform effectively.
Urgent attention
You do not have to start your product to be advised when
your protection level falls below Good. Norton Protection
Center alerts you if you need to take urgent action. These
alerts appear above the Windows task bar.
In addition to providing overall protection status, Norton
Protection Center displays your protection level for each
of the following categories:
Protects your computer from
viruses and other security threats,
and ensures that your protection
is updated frequently. It reports on
whether your hard disk has been
scanned for viruses recently, if you
have spyware protection, and
whether you receive automatic
Windows and antivirus updates (if
applicable).
Security Basics
Protects your email and instant
messages from viruses, Internet
worms, spam, phishing, identity
theft activity, and other risks.
Email & Messaging
Getting started
Checking your protection while you work
20