Symantec 10288239 - ACAD NORTON ANTISPAM 2005 User manual

User’s Guide

Norton AntiSpam™ User’s Guide
The software described in this book is furnished under a license
agreement and may be used only in accordance with the terms of the
agreement.
Documentation version 2.0
PN: 10288260
Copyright Notice
Copyright ©2004 Symantec Corporation. All Rights Reserved.
Any technical documentation that is made available by Symantec
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owned by Symantec Corporation.
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accuracy or use. Any use of the technical documentation or the
information contained therein is at the risk of the user. Documentation
may include technical or other inaccuracies or typographical errors.
Symantec reserves the right to make changes without prior notice.
No part of this publication may be copied without the express written
permission of Symantec Corporation, 20330 Stevens Creek Blvd.,
Cupertino, CA 95014.
Standard Template Library
This product utilizes the Standard Template Library, a C++ library of
container classes, algorithms, and iterators.
Copyright ©1996-1999. Silicon Graphics Computer Systems, Inc.
Permission to use, copy, modify, distribute and sell this software and
its documentation for any purpose is hereby granted without fee,
provided that the above copyright notice appears in all copies and that
both that copyright notice and this permission notice appear in
supporting documentation. Silicon Graphics makes no representations
about the suitability of this software for any purpose. It is provided “as
is” without express or implied warranty.
Copyright ©1994. Hewlett-Packard Company
Permission to use, copy, modify, distribute and sell this software and
its documentation for any purpose is hereby granted without fee,
provided that the above copyright notice appears in all copies and that
both that copyright notice and this permission notice appear in
supporting documentation. Hewlett-Packard Company makes no
representations about the suitability of this software for any purpose.
It is provided “as is” without express or implied warranty.
Trademarks
Symantec, the Symantec logo, and LiveUpdate are U.S. registered
trademarks of Symantec Corporation. Norton AntiSpam is a trademark
of Symantec Corporation. Eudora is a registered trademark of
QUALCOMM Incorporated. Microsoft, MSN, Hotmail, Outlook,
Windows, and the Windows logo are registered trademarks of
Microsoft Corporation. Yahoo! is a registered trademark of Yahoo! Inc.
Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby
acknowledged.
Printed in the United States of America.
10987654321

Contents
Chapter 1 Installation
System requirements ......................................................... 5
Before installation ............................................................... 7
Install Norton AntiSpam .................................................... 8
After installation .................................................................. 9
For more information .......................................................11
Chapter 2 Feature summary
Spam filtering features ....................................................16
Ad blocking features .........................................................18
Chapter 3 Getting started
Start Norton AntiSpam ....................................................20
About the main window ...................................................20
Use your email program toolbar ....................................22
Activate your product .......................................................23
Turn off spam filtering .....................................................25
Turn off the advertising filters .......................................26
Chapter 4 Frequently asked questions
Explore the Symantec service and support
Web site .....................................................................27
How can I find the version number? ............................27
If you need to uninstall ....................................................28
Troubleshoot Norton AntiSpam .....................................29
Troubleshoot Ad Blocking ...............................................32
Troubleshoot LiveUpdate ................................................33

Contents4
Service and support solutions
Index

Installation 1
Before installing Norton AntiSpam, take a moment to
review the system requirements.
System requirements
To use Norton AntiSpam, your computer must have one
of the following Windows operating systems installed:
1Windows 98/98SE/Me
1Windows 2000 Professional
1Windows XP Home/Professional/Tablet PC/Media
Center Editions
Installation of Norton AntiSpam is not supported on
Windows 95/NT 4.x, Macintosh, Linux, or server
versions of Windows 2000/XP computers.

Installation
System requirements
6
Your computer must also meet the following minimum
requirements.
Supported email programs
Norton AntiSpam fully integrates with Microsoft Outlook
2000, Outlook 2003, and Outlook XP; Microsoft Outlook
Express 5.5 and later; and Eudora 5.0 and later,
providing a Norton AntiSpam toolbar for those programs.
It is also compatible with most POP3-compatible email
programs, including Netscape Messenger 4.X and
Netscape Mail 6.0/P, and can be used with Yahoo! Mail
and Yahoo! Mail Plus on the Web.
wScanning of Hotmail email is supported if you are using
Hotmail with Microsoft Outlook.
Operating System Requirements
Windows 98/98SE/
Me
1155 MHz or higher processor
132 MB of RAM
180 MB of available hard disk
space
1CD-ROM or DVD-ROM drive
1Internet Explorer 5.5
Windows 2000
Professional
Edition
1155 MHz or higher processor
164 MB of RAM
180 MB of available hard disk
space
1CD-ROM or DVD-ROM drive
1Internet Explorer 5.5
Windows XP Home/
Professional/Tablet
PC/Media Center
Editions
1300 MHz or higher processor
1128 MB of RAM
180 MB of available hard disk
space
1CD-ROM or DVD-ROM drive
1Internet Explorer 5.5

Installation
Before installation
7
Email scanning does not support the following email
clients and protocols:
1IMAP
1AOL
1POP3s that use SSL (Secure Sockets Layer)
1Lotus Notes
About encrypted email connections
Norton AntiSpam does not support email connections
using Secure Sockets Layer. Secure Sockets Layer (SSL)
is a Netscape protocol designed to provide secure
communications on the Internet. If you use an SSL
connection to access your email, you are not protected by
Norton AntiSpam.
Before installation
Before you install Norton AntiSpam, prepare your
computer.
Prepare your computer
Close all other Windows programs before installing
Norton AntiSpam. Other active programs may interfere
with the installation and reduce your protection.

Installation
Install Norton AntiSpam
8
Install Norton AntiSpam
You can install Norton AntiSpam from a CD or from a file
you downloaded.
To install Norton AntiSpam
1Do one of the following:
2If you are installing from a CD, insert the CD into
the CD-ROM drive.
2If you downloaded your copy of Norton AntiSpam,
double-click the file you downloaded, then click
Install.
See “If the opening
screen does not
appear” on page 9.
2In the Norton AntiSpam window, click Install Norton
AntiSpam.
3Click Next.
4Read the License Agreement, then click I accept the
License Agreement.
If you decline, you cannot continue with the
installation.
5In the text boxes, type the product key for activation.
6Click Next.
7If you have a Yahoo! Mail account that you want
Norton AntiSpam to filter, select I would like to
setup Norton AntiSpam to filter my Yahoo! Mail
account.
8Click Browse to select a folder into which you want to
install Norton AntiSpam, if it is other than the default
location.
9Click Next to install Norton AntiSpam.
Depending on your computer system speed,
installation can take a few minutes.
10 Click Finish.

Installation
After installation
9
If the opening screen does not appear
Sometimes a computer’s CD-ROM drive does not
automatically run a CD.
To start the installation from the CD
1On your desktop, double-click My Computer.
2In the My Computer window, double-click the icon for
your CD-ROM drive.
3In the list of files, double-click CDStart.exe.
After installation
After Norton AntiSpam is installed, the Information
Wizard appears.
Use the Information Wizard
The Information Wizard lets you activate and register
your copy of Norton AntiSpam.
wIf you choose not to register the software using the
Information Wizard or if registration fails for some
reason, you can register by using the Product
Registration option on the Help menu or by using the
Symantec Web site at www.symantec.com
To use the Information Wizard
1In the welcome window, click Next.
2If you purchased your computer with Norton
AntiSpam already installed, you must accept the
license agreement in order to use Norton AntiSpam.
Click I accept the license agreement, then click
Next.
See “Activate your
product” on
page 23.
3In the Product Activation window, click Activate and
register your product now.
wYou must activate the software within 15 days.
4Click Next.
5In the first Registration window, select the Country/
Region from which you are registering.

Installation
After installation
10
6If you would like information from Symantec about
Norton AntiSpam, check the method by which you
want to receive that information, type the
corresponding address and phone number, then click
Next.
7If you want to receive postal mail from Symantec,
check the box, provide your name and address, then
click Next.
8Make sure your computer is connected to the
Internet, then click Next.
9In the Activation Complete window, click Print key
to print a copy of the product key for your records,
then click Next.
10 Review your subscription information, then click
Next.
11 If, during installation, you chose to have Norton
AntiSpam filter your Yahoo! Mail account, you can
add the account information now. Click Add to specify
the Yahoo! Mail account to filter. When you are done,
click Next.
12 Click Finish.
LiveUpdate starts automatically to retrieve any
updates that were made since the release of the
software.
13 Click Next to install available updates.
14 Click Close.