Symantec ASSET MANAGEMENT SUITE 7.0 User manual

Data Sheet: Endpoint Management
Altiris™ Asset Management Suite 7.0
Gain control of IT assets: Track, act, and automate
OverviewOverview
IT organizations are challenged with increasing complexity
with hardware, software, and their agreements with
vendors. To avoid potential risks, unreliable asset data, and
reduced end-user productivity, IT organizations are working
to take charge of managing IT assets. Increase your
negotiating capability and reduce liabilities with greater
visibility into vital data around your assets: key dates,
contracts, and usage patterns.
Altiris™ Asset Management Suite from Symantec maximizes
existing IT investments by actively eliminating unnecessary
costs, managing contracts, aligning service resources with
ITIL standards, and accurately measuring asset total cost of
ownership (TCO).
Asset management trendsAsset management trends
Business drivers for asset management include:
• Accurate budgeting
• Managing change through mergers, transfers and
reorganizations
• Compliance demands
• IT alignment with business
IT directors and managers are working to run IT as a
business. Key to accomplishing that goal is increasing the
accountability for tracking assets from procurement to
disposal to deliver the best value for the business. With an
automated asset management system you can confidently
determine the right balance between cost, performance,
and risk with IT assets.
Faced with the pressures to deliver the right service level, at
the right cost, with the best quality, better decisions are
made with accurate records.
Gain control of IT assets
TrackTrack—discover, import, and validate software against a
comprehensive software catalog
ActAct—harvest funds from overspent licenses, true up for
audits, and report costs throughout the asset lifecycle
AutomateAutomate—automate common asset procedures to actively
manage your assets
Gain Control of IT assetsGain Control of IT assets
Disparate departments and processes are united through
the common repository, console, and process automation
capabilities. By actively managing the entire asset lifecycle,
Asset Management Suite helps organizations eliminate
unnecessary software and hardware costs, proactively
manage vendor contracts, and align resources to ensure IT
investments are optimized and business-aligned.
The consolidated approach in Asset Management Suite
significantly reduces implementation time and costs,
allowing your organization to realize a faster mean-time to
value and focus on value-add initiatives.
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TrackTrack
Easily discover and track comprehensive hardware
information, installed software packages, and OS settings
for all IT assets throughout their lifecycle.
•Effectively manage enterprise assetsEffectively manage enterprise assets—You need an
accurate and current inventory of the hardware and
software environment to manage your assets.
•Organize softwareOrganize software—Intelligent software management
organizes all software in a comprehensive software
catalog with a combination of smart discovery, pre-
populated commercial software data, and manually
entered custom software.
•Import existing dataImport existing data—Asset Management Suite also
supports importing existing data from other sources.
•Track costs—Track costs—Track costs of hardware, software, and
services and associate assets to cost centers.
Once assembled you can now manage and gain visibility
into real-time asset information from a single source. This
single source Configuration Management Database (CMDB)
manages hierarchical relationships of assets, including
assets to other configuration items, users, locations,
departments, cost centers, and associated contracts.
Resource association diagram
ActAct
With all IT assets organized Asset Management Suite allows
asset managers to accomplish everyday tasks as well as
prepare for future initiatives. Every managed asset is
actionable from the asset reports. Right-click actions
include:
• Deliver software
• Uninstall software
• Request the user to confirm ownership
These quick tasks avoid the need for frequent desk-side or
physical audits.
Flexible security views enable multiple departments and
users to view or block access within their responsibility.
Update common data that includes: software and hardware
details, fixed asset information, contracts, and
entitlements.
Reduce the risk associated with change by knowing the
impact and providing the service desk with valuable
information to accurately resolve incidents. With the costs
associated and assets tracked, asset managers can
articulate detailed cost analysis of each asset you own,
further lowering TCO.
Actionable tasks
Data Sheet: Endpoint Management
Altiris™ Asset Management Suite 7.0
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AutomateAutomate
Asset Management Suite includes pre-built workflow
templates that automate common tasks and business
processes. Workflow efficiently collects information from
the requestor, processes all required approvals and
provides follow up notifications when tasks are not
completed in a pre-determined amount of time. Here are
some examples of new workflows:
•Hardware and software request processHardware and software request process—automates
steps for procuring equipment or software with links into
financial systems, inventory, and company approvals.
•Ownership verificationOwnership verification—allows IT to request asset
owners to acknowledge possession of their resources.
•Lease terminationLease termination—provides the steps for appropriately
retiring assets and taking the specified steps to ensure
the proper disposal and transfer of ownership or data to
the new asset.
The Symantec™ Management Platform enables easy
creation of workflows for other common asset management
tasks. Automate tasks associated with other Symantec
products to orchestrate processes across multiple
Symantec solutions.
Workflow request details
New for Asset Management Suite 7.0New for Asset Management Suite 7.0
Here are the new features for Asset Management Suite 7.0.
Enhanced software management integrationEnhanced software management integration
Spend more time acting on data and less time gathering.
Asset Management Suite includes enhanced integration by
linking license purchase, information with the software
catalog.
Expanded asset managementExpanded asset management
Manage asset data with greater efficiency. Enhanced portal
pages provide access to common asset management tasks
from a single screen. Efficiently control access to data,
reporting types, cascading organizational groups to reflect
your business, and comprehensive resource association
diagram views. Populate the CMDB with expanded support
for handheld scanners.
Complete process automationComplete process automation
It's about people and process. Expand process automation
to orchestrate the timely interaction between people and
systems management with pre-built, routine asset
management procedures. IT asset automated processes
included with the suite are owner verification, hardware and
software requests, and lease terminations.
Extending Asset Management SuiteExtending Asset Management Suite
You have implemented a proactive system for acting on
accurate asset data using ITIL best practices with the
installation of Asset Management Suite. Now you are
prepared to take your IT environment to the next level by
including the following options that complement the suite.
Altiris™ IT Management SuiteAltiris™ IT Management Suite—The industry’s most
comprehensive suite of IT lifecycle automation solutions is
designed to help IT organizations manage, deploy, and
support all IT assets.
Altiris™ Client Management SuiteAltiris™ Client Management Suite—Automates time-
consuming and redundant tasks to reduce the effort and
costs associated with deploying, managing, securing, and
troubleshooting client systems so organizations can gain
control of their IT environments.
Data Sheet: Endpoint Management
Altiris™ Asset Management Suite 7.0
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Altiris™ Server Management SuiteAltiris™ Server Management Suite—Provides IT
administrators with a comprehensive solution for managing
physical and virtual servers. The suite provides solutions to
provision, control, automate, and measure servers from a
central console. With these tools you gain control of your
servers, reduce service interruptions, and increase uptime.
Symantec™ Endpoint ProtectionSymantec™ Endpoint Protection—combines Symantec™
AntiVirus with advanced threat prevention to deliver
unmatched defense against malware for computing assets.
It seamlessly integrates essential security technologies in a
single agent and management console, increasing
protection and helping lower total cost of ownership.
Symantec™ Control Compliance SuiteSymantec™ Control Compliance Suite—Provides the most
comprehensive view of risk and compliance posture with a
combination of point-in-time controls assessment and real-
time monitoring of risks and threats and offers an end-to-
end coverage of the IT compliance lifecycle.
System requirementsSystem requirements
• Microsoft® .NET Framework 3.5
• Microsoft® Internet Explorer® 7
• Microsoft® SQL Server® 2005 or better
• Microsoft® Windows® 2003 Server 32-bit version
• Microsoft® Windows Automated Installation Kit (AIK) for
Windows® Server 2008
Microsoft® Windows® agent
• Microsoft® Windows® XP SP2 or later x64/x86
• Microsoft® Windows 2000 Workstation SP4 and rollups
• Microsoft® Windows Vista® SP1 (all additions)
• Microsoft® Windows® 7 Enterprise
• Microsoft® Windows® Server 2003, 2008
Linux® agent
• Red Hat® Enterprise Linux 3, 3 (x86_64), 4, 4 (x86_64),
5, 5 (x86_64)
• SUSE® Linux Enterprise Desktop 10, 10 (x86_64)
Mac® agent
• Mac® OS X 10.3.9 (PPC), 10.4.x (Universal binary), 10.5.x
(Universal binary)
• Mac® OS X Server 10.3.9 (PPC), 10.4.x (Universal binary),
10.5.x (Universal binary)
UNIX agent
• AIX 5.2, 5.3, 6.1
• HP®-UX 11i & 11iv2 (PA-RISC), 11iv3 (PA-RISC/IA-64)
• Oracle® Solaris 9 (Sparc), 10 (Sparc & x64)
More information
Visit our website
http://enterprise.symantec.com
To speak with a Product Specialist in the U.S.
Call toll-free 1 [phone]
To speak with a Product Specialist outside the U.S.
For specific country offices and contact numbers, please
visit our website.
About Symantec
Symantec is a global leader in providing security, storage
and systems management solutions to help consumers and
organizations secure and manage their information-driven
world. Our software and services protect against more risks
at more points, more completely and efficiently, enabling
confidence wherever information is used or stored.
Symantec World Headquarters
350 Ellis St.
Mountain View, CA 94043 USA
[phone]
1 [phone]
www.symantec.com
Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries.
Other names may be trademarks of their respective owners.
21016034 03/10
Symantec helps organizations secure and manage their information-driven world with server management,endpoint management, and server virtualization solutions.
Data Sheet: Endpoint Management
Altiris™ Asset Management Suite 7.0
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