Symantec NORTON INTERNET SECURITY - FOR MAC V4 User manual

User Guide
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Norton™Internet Security For
Macintosh®
The software described in this book is furnished under a license
agreement and may be used only in accordance with the terms of
the agreement.
Documentation version 4.0
Copyright © 2008 Symantec Corporation. All rights reserved.
Symantec, the Symantec Logo, Norton, LiveUpdate, Norton Internet
Security, Norton Confidential, Norton Firewall, and Norton
AntiVirus are trademarks or registered trademarks of Symantec
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Macintosh, Mac, Mac OS, the Mac logo, Safari, Tiger, and Leopard
are trademarks of Apple Computer, Inc. Firefox is a registered
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The product described in this document is distributed under licenses
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Printed in the United States of America.
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Chapter 1 Installation ............................................. 5
Before you begin ....................................... 5
Installing Norton Internet Security ................ 6
Setting up Norton Internet Security .............. 13
After installation ..................................... 17
Chapter 2 Getting started ...................................... 19
Opening and quitting Norton Internet
Security ........................................... 19
For more information ............................... 20
Chapter 3 Service and support solutions ................. 23
Service and support solutions ..................... 23
About online support ................................ 23
About phone support ................................ 24
Support for old and discontinued
versions .......................................... 24
Keeping your subscription current ............... 25
Worldwide service and support ................... 25
Index ........................................................................... 27
Contents

Contents4

This chapter includes the following topics:
1Before you begin
1Installing Norton Internet Security
1Setting up Norton Internet Security
1After installation
Before you begin
Before you install Norton Internet Security, you should
read the Read Me file for the latest installation
information.
To install Norton Internet Security, you are required
to enter an administrator account name and password.
An administrator account is created when you set up
your Mac.
See “Checking your
user account type”
on page 6.
If you are not sure if your account is an administrator
account, check your user account type.
Reading the Read Me file
The Read Me file contains a summary of what is new
and changed in Norton Internet Security, as well as
installation tips. It contains information that was
unavailable at the time the user guide was published.
1
Installation

To read the Read Me file
1Insert the product CD into your optical disc drive.
2In the CD window, double-click Norton Internet
Security Read Me.
Checking your user account type
You can create two common types of user accounts on
your Mac: administrator accounts and
non-administrator (standard or managed) accounts.
A user who has an administrator account name and
password may install software and change system
settings. A non-administrator account user may not
perform administrative tasks.
Many tasks require that you enter an administrator
account name and password. If you do not know if your
account is an administrator account, you can check it
in System Preferences.
To check your user account type
1On the Apple menu, click System Preferences.
2Click Accounts.
3On the left side of the Accounts preferences window,
view your account name and account type.
Installing Norton Internet Security
Before beginning the installation, you should save your
work and quit any programs that are open on your Mac.
You can install from the product CD or from a file that
you download.
Installation
Installing Norton Internet Security
6

To install Norton Internet Security
1Do one of the following:
1If you install from a CD, insert the product CD
into the optical drive.
1If you downloaded your copy of Norton Internet
Security, double-click the file that you
downloaded.
2Double-click Norton Internet Security Installer.
7Installation
Installing Norton Internet Security

3In the Welcome to the Norton Internet Security
Installer window, click Continue.
4Review the Important Information text, and then
click Continue.
Installation
Installing Norton Internet Security
8

5Read the Software License Agreement, and then
click Continue.
6In the dialog that appears, click Agree.
If you do not agree, you cannot continue the
installation.
9Installation
Installing Norton Internet Security

7If prompted, in the Select a Destination window,
select your Mac OS X startup disk, and then click
Continue.
You must install Norton Internet Security on a
startup disk.
8To install all of the components of Norton Internet
Security, click Install.
If other Symantec products are installed on your
computer, this button may be labeled Upgrade
instead of Install.
Installation
Installing Norton Internet Security
10

9In the Authenticate dialog, type your administrator
account name and password, and then click OK.
10 In the dialog that tells you that the installation
requires a restart of your computer, click Continue
Installation.
11Installation
Installing Norton Internet Security

11 In the dialog that asks you if you want to run
LiveUpdate, do one of the following:
1If your computer is connected to the Internet,
to ensure that the software is up to date, click
Yes.
1If your computer is not connected to the
Internet, click No.
12 In the Installation Successful window, click Restart.
You must restart your computer to complete the
installation process. For more information on how
to restart your Mac, refer to Mac Help in the Finder's
Help menu.
If you cannot eject the CD
If you cannot eject the CD after you restart your
computer, try one of the following actions:
1Before you eject the CD, quit any applications and
close any open documents that are on the CD.
1Restart your computer.
Press and hold the eject button on the keyboard
when your Mac restart chime sounds.
Installation
Installing Norton Internet Security
12

1On a Mac computer that has a slot-loading CD-ROM
drive, press and hold the mouse button to eject the
CD while you start your computer.
For more information on how to eject a CD, refer to the
Mac Help.
Setting up Norton Internet Security
After you install Norton Internet Security and restart
your computer, the Setup Assistant guides you through
the product setup steps.
Throughout the Setup Assistant, you can click More
Info to get more information about the feature or
options in the window. You can also go back to previous
windows by clicking the Back button.
You can view and change all of the settings in the Setup
Assistant at any time in the Norton Internet Security
settings windows. You can click the Help button
(question mark) on any settings window for information
on changing feature settings.
To set up Norton Internet Security
1In the Norton Internet Security Setup Assistant,
read the Introduction window, and then click
Continue.
13Installation
Setting up Norton Internet Security

2In the Location Awareness window, use the buttons
to enable or disable Location Awareness, and then
click Continue.
3In the Location Awareness window, enter the
location of the Mac in use, select the type of location,
and then click Continue.
Installation
Setting up Norton Internet Security
14

4If you are prompted, in the About Phishing
Protection window, use the buttons to enable or
disable Phishing Protection, and then click
Continue.
If you disabled Phishing Protection, you can skip to
step 7.
15Installation
Setting up Norton Internet Security

5In the Phishing Protection Options window, use the
checkbox to enable or disable display of the Phishing
Protection toolbar in your Web browser, and then
click Continue.
6In the Phishing Protection Options window, use the
checkboxes to enable or disable Phishing Protection
for the Firefox Web browser and to set other Firefox
options, and then click Continue.
Installation
Setting up Norton Internet Security
16

7In the Firewall window, use the menu to restrict
who can access services that run on your computer,
and then click Continue.
8When you are finished with the Setup Assistant,
click Finish.
9In the Authenticate window, enter an administrator
account name and password, and then click OK.
After installation
After you install Norton Internet Security, you can
register your software with Symantec.
17Installation
After installation

Installation
After installation
18

This chapter includes the following topics:
1Opening and quitting Norton Internet Security
1For more information
Opening and quitting Norton Internet
Security
Norton Internet Security includes Norton AntiVirus,
Norton Confidential, and Norton Firewall to protect
your Mac. You do not have to start the programs to be
protected. If Norton Internet Security detects a
situation that requires your attention, an alert opens
to help you resolve the situation. By default, protection
features are enabled, and as Norton Internet Security
monitors your computer, it notifies you about security
risks as they occur.
Norton Internet Security records all activities and
detections in its Activity Log or History Log. If you are
away from your Mac, you can use the Activity Log to
see what happened while you were away.
2
Getting started

To open Norton Internet Security
4Do one of the following:
1In the Applications folder, open the Symantec
Solutions folder, and then double-click the icon
of the Norton product that you want to open.
1From the Norton QuickMenu, choose the Norton
product you want to open, and then click Open.
1In the Dock, click the Norton product icon that
you want to open, if it is present.
To quit Norton Internet Security
1Close all Norton product dialogs and alerts.
You cannot quit your Norton products if any dialogs
or alerts are open.
2Do one of the following:
1On the Norton product menu, choose Quit
Norton product_name.
1Press Command-Q.
For more information
The product documentation provides assistance for
using Norton Internet Security. You can find the
information that you need on your computer and on
the Web.
Accessing Help
You can access a list of Help topics by opening the
Norton product Help. To search for specific
information, in the search field at the top of the Help
window, type a search term, and then press Return.
Getting started
For more information
20