Symetrix xIO Stage 4x4 User manual

12. Use only with the cart,
stand, tripod, bracket,
or table specified by the
manufacturer, or sold with
the apparatus. When a cart
is used, use caution when
moving the cart/apparatus combination to
avoid injury from tip-over.
13. Refer all servicing to qualified service
personnel. Servicing is required when
the apparatus has been damaged in any
way, such as liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
AVIS:
NE PAS OUVRIR
Il ne se trouve a l’interieur aucune piece pourvant entre reparée l’usager.
SEE OWNERS MANUAL. VOIR CAHIER D’INSTRUCTIONS.
S’adresser a un reparateur compétent.
RISQUE DE CHOC ELECTRIQUE
No user serviceable parts inside. Refer servicing to qualified service personnel.
CAUTION
WARNING:
TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK DO NOT EXPOSE
THIS EQUIPMENT TO RAIN OR MOISTURE
DO NOT OPEN
RISK OF ELECTRIC SHOCK
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water. This
apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.
6. Clean only with dry cloth.
7. Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
9. Ensure proper ESD control and grounding,
particularly around exposed I/O terminals.
The xIO Stage 4x4 is provided with a
chassis grounding wire for attaching to
typical, metal, junction box enclosures.
Follow local codes for bonding these to
earth ground. This is required for safety, but
also greatly improves ESD resilience.
10. Protect cords from being walked on or
pinched particularly at plugs, convenience
receptacles, and the point where they exit
from the apparatus.
11. Only use attachments/accessories
specified by the manufacturer.
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a commercial installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment under FCC rules.
Cet appariel numerique de la classe A respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.
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QUICK START GUIDE: xIO Stage 4x4
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•The lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).
•CAUTION: To prevent electric shock, do
not use polarized plugs with any extension
cord, receptacle or other outlet unless the
prongs can be fully inserted.
•User Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
http://www.symetrix.co.
What’s In The Box?
• A xIO Stage 4x4.
• A Printed Quick Start Guide.
• Four #10-32 x 3/8” Black Phillips Screws.
• Four #10 Black Rubber Washers.
• Two Male XLR Dummy Plugs.
• Two Female XLR Dummy Plugs.
• Six 5.6” Black Cable Ties.
What You Need to Provide
A Windows PC with 1 GHz or higher
processor and:
• Windows 7®or higher.
• 250 MB free storage space.
• 1024x768 graphics capability.
• 16-bit or higher colors.
• Internet connection.
• 512 MB or more of RAM as required by
your operating system.
• A Symetrix Radius NX, Prism, or Edge
hardware device.
• CAT5/6 cable or an existing Dante network.
• Standard 8”x8”x4” electrical enclosure.
• 802.3af Class 0 PoE switch or injector, 10
Watts minimium.
Getting Help
Composer, the Windows software that
configures xIO Stage 4x4 hardware, includes
a help module which acts as a complete
User’s Guide for both hardware and software.
If you have questions beyond the scope of
this Quick Start Guide, contact our Customer
Support Group in the following ways:
Tel: [phone]
6:00 am to 6:00 pm
Monday through Friday,
Pacific Time
Web: http://www.symetrix.co
Email: [email protected]
Chat: http://symetrix.casengo.com/vip/

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QUICK START GUIDE: xIO Stage 4x4
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Software Installation
Composer is the software that provides real-time set-up and
control of xIO Stage 4x4 from a Windows PC environment.
Use the following procedure to install Composer on your computer.
From the Symetrix web site (http://www.symetrix.co):
1. Download the Composer software installer from the Symetrix
web site.
2. Double-click on the file you just downloaded and follow the on
screen directions to install.
After installing the software, refer to the Help File for full connection
and configuration information.
PHY Dante Devices
This device does not have an internal switch. The Ethernet
jack is connected directly to the Dante PHY (Ethernet physical
transceiver), as opposed to through a switch. This means you must
connect the Dante port to a switch before connecting it to another
PHY Dante device to avoid audio dropouts on Dante channels.
Dante PHY devices include many Ultimo-based devices on the
market as well as the specific Symetrix hardware listed below:
• Prism (4x4, 8x8, 12x12, and 16x16)
• xIn 4
• xOut 4
• xIO 4x4
• xIO Stage 4x4
System Setup
The xIO Stage 4x4 does not function stand-alone, as Composer
software cannot communicate with them directly. Therefore, xIO
Stage 4x4 requires a Radius NX, Prism or Edge unit to be present
in the system to act as the communications bridge. A successful
system setup requires that you first establish communications with
an Radius NX, Prism, or Edge unit.
Basic Connections
1. Connect your PC to an Ethernet port on the Radius NX, Prism,
or Edge unit.
2. To power the xIO Stage 4x4, connect the Dante port to a PoE
injector or PoE enabled switch port.
3. Daisy chain a CAT5/6 cable from either the LAN port on the
PoE injector or from the PoE switch.
Network Setup
About DHCP
Radius NX, Prism, and Edge boot with DHCP enabled by default.
This means that as soon as you connect it to a network, it will look
for a DHCP server in order to obtain an IP address. If a DHCP
server is present, Radius NX, Prism, and Edge will obtain an IP
address from it. This process may take several minutes. With your
PC attached to the same network, and thus getting its IP address
from the same DHCP server, all will be ready to go.
If your network does not have a DHCP server, Radius NX, Prism,
and Edge will not be able to obtain an IP address. While waiting,
Radius NX, Prism, and Edge will default to a private IP address in
the range of 169.254.x.x where x.x is the last four alphanumeric
characters of Radius, Prism, and Edge’s MAC address (MAC
address hex value is NX converted to decimal for IP address).
Radius NX, Prism, and Edge’s MAC address can be found on a
sticker on the bottom of hardware.
When there is no DHCP server present to assign IP addresses
to either Radius NX, Prism, and Edge or your PC, you may need
to configure your PC with a static IP in the range of 169.254.x.x
with a Subnet Mask of 255.255.0.0 in order to communicate with
Radius NX, Prism, and Edge in a direct connect mode. However,
if your PC is using the default network settings, it should also
have automatically self-assigned a similar private IP address in the
range of 169.254.x.x, and if this is the case, you should be able to
connect to Radius NX, Prism, and Edge directly.
Even if the PC’s default settings have been changed, Radius NX,
Prism, and Edge will try to establish communications by setting up
appropriate routing table entries to reach devices with 169.254.x.x
addresses.
Connecting to Radius NX, Prism, and Edge from a host
computer on the same LAN
The Radius NX, Prism, Edge, and the host computer require the
following 3 items:
1. IP Address - The unique address of a node on a network.
2. Subnet Mask - Configuration that defines which IP
Addresses are included in a particular subnet.
3. Default Gateway (optional) - The IP address of a device that
routes traffic from one subnet to another. (This is only
needed when the PC and Radius NX, Prism, or Edge are on
different subnets).
If you are putting Radius NX, Prism, or Edge on an existing
network, a network administrator will be able to provide the above
information or it may have been provided automatically by a DHCP
server. For security reasons, it is not recommended to put Radius
NX, Prism, and Edge directly on the Internet. If you do, a network
administrator or your Internet Service Provider can provide the
above information.
If you are on your own private network, directly or indirectly
connected to Radius NX, Prism, or Edge, you may allow Radius
NX, Prism, or Edge to choose an automatic IP address or you
may choose to assign it a static IP address. If you are building
your own separate network with static assigned addresses, you
may consider using an IP Address from one of the ”Private-Use”
networks noted in RFC-1918:
1. 172.16.0.0/12 = IP Addresses 172.16.0.1 through
172.31.254.254 and a Subnet Mask of 255.240.0.0
2. 192.168.0.0/16 = IP Addresses 192.168.0.1 through
192.168.254.254 and a Subnet Mask of 255.255.0.0
3. 10.0.0.0/8 = IP Addresses 10.0.0.1 through
10.254.254.254 and a Subnet Mask of 255.255.0.0
Connecting to Radius NX, Prism or Edge through a
Firewall/VPN
We have successfully tested control of Radius NX, Prism and
Edge through a firewall and VPN, but are unable to guarantee
performance of these types of connections at this time
Configuration instructions are specific to each firewall and VPN, so
specifics are not available. Additionally, wireless communications
are also not guaranteed, though have also been successfully
tested.

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QUICK START GUIDE: xIO Stage 4x4
Hardware Installation
1. Connect CAT5/6 cable from a PoE injector or PoE enabled
network switch to the Dante port of the xIO Stage 4x4.
2. Carefully place the xIO Stage
4x4 into an 8”x8”x4” electrical
enclosure.
3. Fasten the 4 #10 screws with
rubber washers to secure
the xIO Stage 4x4 to the
enclosure.
4. Locate the xIO Stage 4x4
using Symetrix Composer software.
Configuring IP Parameters
Locating Radius NX, Prism, and Edge
Discovery of, and connection to, Radius NX,
Prism, and Edge hardware is done with the Locate
Hardware dialog found under the Hardware menu
or by clicking the Locate Hardware icon in the tool
bar or on a particular Radius NX, Prism, or Edge
unit itself.
IP Configuration with Composer
The Locate Hardware dialog will scan the network
and list available units. Select the Radius NX,
Prism, or Edge unit you wish to assign an IP
address to and click the Properties button. If you
wish to assign Radius NX, Prism, or Edge a static IP address,
select “Use the following IP address” and enter the appropriate
IP Address, Subnet mask and Gateway. Click OK when finished.
Now, back in the locate hardware dialog, ensure the Radius NX,
Prism, or Edge device is selected and click “Select Hardware
Unit” to use this Radius NX, Prism, or Edge hardware in your Site
File. Close the Locate Hardware dialog.
Locating xIO Stage 4x4
- or -
- or -
↓
The Locate Hardware dialog will scan the selected Radius NX,
Prism or Edge unit and list the xIO Stage 4x4 unit. Select the
physical xIO Stage 4x4 unit you wish to use and click the Select
Hardware Unit button.
Declaration of Conformity
We, Symetrix Incorporated, 6408 216th St. SW,
Mountlake Terrace, Washington, USA, declare under our
sole responsibility that the product:
xIO Stage 4x4
to which this declaration relates, is in conformity with the
following standards:
UL 60065, cUL 60065, IEC 60065, FCC 15.109, FCC
15.109(g), FCC 15.107, EN 55032, EN 55103-2, EN
61000-3-3, EN 61000-3-2, ICES-003, RoHS.
The technical construction file is maintained at:
Symetrix, Inc.
6408 216th St. SW
Mountlake Terrace, WA, 98043 USA
The authorized representative located within the European
Community is:
World Marketing Associates
P.O. Box 100
St. Austell, Cornwall, PL26 6YU, U.K.
Date of issue: 07/29/2015
Place of issue: Mountlake Terrace, Washington, USA
Authorized signature:
Mark Graham, Owner and CEO,
Symetrix Incorporated.
Once you have placed a Radius NX,
Prism, or Edge in your Site File and
located it, place xIO Stage 4x4 in your
Site File and locate them in the same
manner. The same three methods of
activating the Locate Hardware dialog
apply, but the dialog itself is much
simpler.

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QUICK START GUIDE: xIO Stage 4x4
The Symetrix Limited Warranty
By using Symetrix products, the Buyer agrees to be bound by the terms of
this Symetrix Limited Warranty. Buyers should not use Symetrix products
until the terms of this warranty have been read.
What is Covered by this Warranty:
Symetrix, Inc. expressly warrants that the product will be free from defects
in material and workmanship for five (5) years from the date the product is
shipped from the Symetrix factory. Symetrix’ obligations under this warranty
will be limited to repairing, replacing, or partially crediting original purchase
price at Symetrix’ option, the part or parts of the product which prove
defective in material or workmanship within the warranty period provided
that the Buyer gives Symetrix prompt notice of any defect or failure and
satisfactory proof thereof. Symetrix may, at its option, require proof of the
original date of purchase (copy of original authorized Symetrix Dealer’s or
Distributors invoice). Final determination of warranty coverage lies solely
with Symetrix. This Symetrix product is designed and manufactured for
use in professional audio systems and is not intended for other usage.
With respect to products purchased by consumers for personal, family, or
household use, Symetrix expressly disclaims all implied warranties,
including, but not limited to, warranties of merchantability and fitness
for a particular purpose. This limited warranty, with all terms, conditions
and disclaimers set forth herein, shall extend to the original purchaser and
anyone who ‑‑purchases the product within the specified warranty period
from an authorized Symetrix Dealer or Distributor. This limited warranty gives
the Buyer certain rights. The Buyer may have additional rights provided by
applicable law.
What is not Covered by this Warranty:
This warranty does not apply to any non‑Symetrix branded hardware
products or any software even if packaged or sold with Symetrix Products.
Symetrix does not authorize any third party, including any dealer or sales
representative, to assume any liability or make any additional warranties or
representation regarding this product information on behalf of Symetrix.
This warranty also does not apply to the following:
1. Damage caused by improper use, care, or maintenance or failure to
follow the instructions contained in the Quick Start Guide or Help File.
2. Symetrix product that has been modified. Symetrix will not perform
repairs on modified units.
3. Symetrix software. Some Symetrix products contain embedded
software or apps and may also be accompanied by control software
intended to be run on a personal computer.
4. Damage caused by accident, abuse, misuse, exposure to liquids, fire,
earthquake, acts of God, or other external causes.
5. Damage caused by improper or unauthorized repair of a unit. Only
Symetrix technicians and Symetrix international distributors are
authorized to repair Symetrix products.
6. Cosmetic damage, including but not limited to scratches and dents,
unless failure has occurred due to a defect in materials or
workmanship within the warranty period.
7. Conditions caused by normal wear and tear or otherwise due to the
normal aging of Symetrix products.
8. Damage caused by use with another product.
9. Product on which any serial number has been removed, altered or defaced.
10. Product that isn’t sold by an authorized Symetrix Dealer or Distributor.
Buyer Responsibilities:
Symetrix recommends the Buyer make backup copies of site files before
having a unit serviced. During service it is possible that the site file will be
erased. In such an event, Symetrix is not responsible for the loss or the time
it takes to reprogram the site file.
Legal Disclaimers and Exclusion of other
Warranties:
The foregoing warranties are in lieu of all other warranties, whether oral,
written, express, implied or statutory. Symetrix, Inc. expressly disclaims
any IMPLIED warranties, including fitness for a particular purpose or
merchantability. Symetrix’ warranty obligation and Buyer’s remedies
hereunder are SOLELY and exclusively as stated herein.
Limitation of Liability:
The total liability of Symetrix on any claim, whether in contract, tort
(including negligence) or otherwise arising out of, connected with, or
resulting from the manufacture, sale, delivery, resale, repair, replacement
or use of any product will not exceed the retail price of the product or
any part thereof which gives rise to the claim. In no event will Symetrix
be liable for any incidental or consequential damages including but not
limited to damage for loss of revenue, cost of capital, claims of Buyers for
service interruptions or failure to supply, and costs and expenses incurred
in connection with labor, overhead, transportation, installation or removal
of products, substitute facilities or supply houses.
Servicing a Symetrix Product:
The remedies set forth herein shall be the Buyer’s sole and exclusive
remedies with respect to any defective product. No repair or replacement
of any product or part thereof will extend the applicable warranty period
for the entire product. The specific warranty for any repair will extend for
a period of 90 days following the repair or the remainder of the warranty
period for the product, whichever is longer.
Residents of the United States may contact the Symetrix Technical
Support Department for a Return Authorization (RA) number and
additional in‑warranty or out‑of‑warranty repair information.
If a Symetrix product requires repair services outside of the United States
please contact the local Symetrix dealer or distributor for instructions on
how to obtain service.
Products may be returned by Buyer only after a Return Authorization
number (RA) has been obtained from Symetrix. Buyer will prepay
all freight charges to return the product to the Symetrix factory. Symetrix
reserves the right to inspect any products which may be the subject of
any warranty claim before repair or replacement is carried out. Products
repaired under warranty will be returned freight prepaid via commercial
carrier by Symetrix, to any location within the continental United States.
Outside the continental United States, products will be returned freight
collect.