Symetrix SymNet xIn 12 User manual

1
GThe lightning flash with arrowhead
symbol within an equilateral triangle is
intended to alert the user of the presence
of uninsulated “dangerous voltage” within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to persons. The exclamation
point within an equilateral triangle is
intended to alert the user of the presence
of important operating and maintenance
(servicing) instructions in the literature
accompanying the product (i.e. this Quick
Start Guide).
GCAUTION: To prevent electric shock, do
not use the polarized plug supplied with the
device with any extension cord, receptacle,
or other outlet unless the prongs can be
fully inserted.
GPower Source: This Symetrix hardware
uses a universal input supply that
automatically adjusts to the applied
voltage. Ensure that your AC mains voltage
is somewhere between 100-240 VAC,
50-60 Hz. Use only the power cord and
connector specified for the product and
your operating locale. A protective ground
connection, by way of the grounding
conductor in the power cord, is essential
for safe operation. The appliance inlet and
coupler shall remain readily operable once
the apparatus has been installed.
GUser Serviceable Parts: There are no
user serviceable parts inside this Symetrix
product. In case of failure, customers
inside the U.S. should refer all servicing to
the Symetrix factory. Customers outside
the U.S. should refer all servicing to an
authorized Symetrix distributor. Distributor
contact information is available online at:
http://www.symetrix.co.
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Important Safety Instructions
!Read these instructions.
@Keep these instructions.
#Heed all warnings.
$Follow all instructions.
%Do not use this apparatus near water. This
apparatus shall not be exposed to dripping
or splashing and no objects filled with
liquids, such as vases, shall be placed on
the apparatus.
^Clean only with dry cloth.
&Do not block any ventilation openings.
Install only in accordance with the
manufacturer’s instructions.
*Do not install near any heat sources such
as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that
produce heat.
(This apparatus shall be connected to
a mains socket outlet with a protective
earthing connection. Do not defeat
the safety purpose of the polarized or
grounding-type plug. A polarized plug has
two blades with one wider than the other.
A grounding type plug has two blades and
a third grounding prong. The wide blade
or the third prong are provided for your
safety. If the provided plug does not fit
into your outlet, consult an electrician for
replacement of the obsolete outlet.
BL Protect the power cord from being walked
on or pinched particularly at plugs,
convenience receptacles, and the point
where they exit from the apparatus.
BM Only use attachments/accessories
specified by the manufacturer.
BN Use only with the cart, stand, tripod,
bracket, or table specified by
the manufacturer, or sold with
the apparatus. When a cart
is used, use caution when
moving the cart/apparatus
combination to avoid injury from tip-over.
BO Unplug this apparatus during lightning
storms or when unused for long periods of
time.
BP Refer all servicing to qualified service
personnel. Servicing is required when the
apparatus has been damaged in any way,
such as power-supply cord or plug cord
is damaged, liquid has been spilled or
objects have fallen into the apparatus, the
apparatus has been exposed to rain or
moisture, does not operate normally, or has
been dropped.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from that to•
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.•
Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment under FCC rules.
Cet appariel numerique de la classe B respecte toutes les Exigences du
Reglement sur le materiel brouilleur du Canada.
QUICK START GUIDE: SymNet xIn 12 and xOut 12 Safety
What Ships in the Box
• SymNetxIn12orxOut12hardwaredevice.
• SymNetComposerCD-ROM(Windows).
• 12detachable3.81mmterminalblock
connectors.
• ANorthAmerican(NEMA)orEuroIEC
power cable. You may need to substitute a
cable appropriate for your locale.
• ThisQuickStartGuide.
What You Need to Provide
A Windows PC with 1 GHz or higher
processor and:
• WindowsXPorhigher.
• 250MBfreestoragespace.
• 1024x768graphicscapability.
• 16-bitorhighercolors.
• CD-ROMdriveorInternetconnection.
• 512MBormoreofRAMasrequiredby
your operating system.
• ASymNetEdgeorRadiushardwaredevice.
• CAT5cableoranexistingDantenetwork.
Getting Help
SymNet Composer, the Windows software
that configures SymNet xIn 12 and xOut 12
hardware, includes a help module which acts
as a complete User’s Guide for both hardware
and software. If you have questions beyond
the scope of this Quick Start Guide, contact
our Customer Support Group in the following
ways:
Tel: [phone]
8:00 am to 4:30 pm
Monday through Friday,
Pacific Time
Web: http://www.symetrix.co
Email: [email protected]

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6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 | www.symetrix.co
QUICK START GUIDE: SymNet xIn 12 and xOut 12 Getting Started
Software Installation
SymNet Composer is the software that provides real-time set-
up and control of SymNet xIn 12 and xOut 12 from a Windows
PC environment.
Use one of the following procedures to install SymNet
Composer on your computer.
From the CD-ROM:
1. Insert the CD into your computer’s CD-ROM drive.
2. Open “My Computer”. The “My Computer” icon is typically
on your desktop or in the “Start” menu.
3. DoubleclickonyourCD-ROMdrive.Thisistypicallydrive
“D:\”. If your CD-ROM drive isn’t “D:\”, then substitute its
drive letter.
4. Double-click “Setup.exe”.
From the Symetrix web site (http://www.symetrix.co):
1. Download the SymNet Composer software installer from the
Symetrix web site.
2. Double-click on the file you just downloaded and follow the
on screen directions to install.
After installing the software, refer to the Help File for full
connection and configuration information.
System Setup
Neither the SymNet xIn 12 nor the xOut 12 functions stand-
alone as SymNet Composer software cannot communicate with
them directly. Therefore, xIn 12 and xOut 12 require a SymNet
Edge or Radius unit to be present in the system to act as the
communications bridge. A successful system setup requires
that you first establish communications with an Edge or Radius
unit.
Basic Connections
1. Connect your PC to an Ethernet port on the Edge or Radius
unit.
2. Daisy chain the Dante ports of all units. It is not necessary
to complete a loop, i.e., do not connect the last unit back to
the first unit.
Network Setup
About DHCP
SymNet Edge and Radius boot with DHCP enabled by default.
This means that as soon as you connect it to a network, it
will look for a DHCP server in order to obtain an IP address. If
a DHCP server is present, Edge and Radius will obtain an IP
address from it. This process may take several minutes. With
your PC attached to the same network, and thus getting its IP
address from the same DHCP server, all will be ready to go.
If your network does not have a DHCP server, Edge and Radius
will not be able to obtain an IP address. While waiting, Edge
and Radius will default to a private IP address in the range of
169.254.x.x where x.x is the last four alphanumeric characters
of Edge and Radius’s MAC address (MAC address hex value is
converted to decimal for IP address). Edge and Radius’s MAC
address can be found on a sticker on the bottom of hardware.
When there is no DHCP server present to assign IP addresses
to either Edge and Radius or your PC, you may need to
configure your PC with a static IP in the range of 169.254.x.x
with a Subnet Mask of 255.255.0.0 in order to communicate
with Edge and Radius in a direct connect mode. However, if
your PC is using the default network settings, it should also
have automatically self-assigned a similar private IP address in
the range of 169.254.x.x, and if this is the case, you should be
able to connect to Edge and Radius directly.
Even if the PC’s default settings have been changed, Edge
and Radius will try to establish communications by setting
up appropriate routing table entries to reach devices with
169.254.x.x addresses.
Connecting to Edge and Radius from a host computer
on the same LAN
Both Edge and Radius and the host computer require the
following3items:
1. IP Address - The unique address of a node on a network.
2. Subnet Mask - Configuration that defines which IP
Addresses are included in a particular subnet.
3.DefaultGateway(optional)-TheIPaddressofadevicethat
routes traffic from one subnet to another. (This is only
needed when the PC and Edge and Radius are on different
subnets).
If you are putting Edge and Radius on an existing network,
a network administrator will be able to provide the above
information or it may have been provided automatically by a
DHCP server. For security reasons, it is not recommended
to put Edge and Radius directly on the Internet. If you do, a
network administrator or your Internet Service Provider can
provide the above information.
If you are on your own private network, directly or indirectly
connected to Edge and Radius, you may allow Edge and
Radius to choose an automatic IP address or you may choose
to assign it a static IP address. If you are building your own
separate network with static assigned addresses, you may
consider using an IP Address from one of the ”Private-Use”
networksnotedinRFC-1918:
1.172.16.0.0/12=IPAddresses172.16.0.1through 
172.31.254.254andaSubnetMaskof255.240.0.0
2.192.168.0.0/16=IPAddresses192.168.0.1through 
192.168.254.254andaSubnetMaskof255.255.0.0
3.10.0.0.0/8=IPAddresses10.0.0.1through  
10.254.254.254 and a Subnet Mask of 255.255.0.0
Connecting to xIn 12 and xOut 12 through a Firewall/VPN
We have successfully tested control of SymNet xIn 12 and
xOut 12’s through a firewall and VPN, but are unable to
guarantee performance of these types of connections at this
time. Configuration instructions are specific to each firewall
and VPN, so specifics are not available. Additionally, wireless
communications are also not guaranteed, though have also
been successfully tested.

Declaration of Conformity
QUICK START GUIDE: SymNet xIn 12 and xOut 12
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Declaration of Conformity
We, Symetrix Incorporated,6408216thSt.SW,
Mountlake Terrace, Washington, USA, declare under our
sole responsibility that the product:
SymNet xIn 12 and xOut 12
to which this declaration relates, is in conformity with the
following standards:
IEC 60065, EN 55103-1, EN 55103-2,
FCC Part 15, RoHS
The technical construction file is maintained at:
Symetrix, Inc.
6408216thSt.SW
MountlakeTerrace,WA,98043USA
The authorized representative located within the European
Community is:
World Marketing Associates
P.O. Box 100
St. Austell, Cornwall, PL26 6YU, U.K.
Date of issue:
Place of issue: Mountlake Terrace, Washington, USA
Authorized signature:
Dane Butcher, President, Symetrix Incorporated.
Configuring IP Parameters
Locating Edge and Radius
Discovery of, and connection to, Edge and Radius
hardware is done with the Locate Hardware dialog
found under the Hardware menu or by clicking
the Locate Hardware icon in the tool bar or on a
particular Edge and Radius unit itself.
IP Configuration with Composer
The Locate Hardware dialog will scan the
network and list available units. Select the Edge
and Radius unit you wish to assign an IP address
to and click the Properties button. If you wish
to assign Edge and Radius a static IP address,
select “Use the following IP address” and enter the appropriate
IP Address, Subnet mask and Gateway. Click OK when
finished. Now, back in the locate hardware dialog, ensure the
Edge and Radius device is selected and click “Select Hardware
Unit” to use this Edge and Radius hardware in your Site File.
Close the Locate Hardware dialog
IP Configuration with the Front Panel
Edge and Radius IP information can also be edited from the
front panel. Edge and Radius’s front panel interface starts up
in System Mode out of the box. Press LEFT or RIGHT until you
get to the DHCP menu. If DHCP is enabled, press ENTER and
then UP or DOWN until it reads DISABLED, then press ENTER
to confirm. Now press RIGHT until you get to the IP Address
menu. Press ENTER to edit using the UP, DOWN, LEFT and
RIGHT buttons to change digits and navigate between digits.
Press ENTER again when finished editing. Repeat as necessary
for Subnet Mask and Gateway Address.
Note: If the IP Address is changed from the front panel, Composer
Design unit(s) must be updated to match by right clicking on the
units and choosing Unit Properties or by Locating Hardware as
detailed previously.
Locating xIn 12 and xOut 12
Once you have placed an Edge or Radius in
your Site File and located it, place xIn 12 and
xOut 12 in your Site File and locate them in
the same manner. The same three methods
of activating the Locate Hardware dialog
apply, but the dialog itself is much simpler.
- or -
- or -
↓
The Locate Hardware dialog will scan the the selected Edge or
Radius unit and list xIn or xOut 12 units. Select the physical xIn
or xOut 12 unit you wish to use and click the Select Hardware
Unit button.

Warranty and Service
The Symetrix Limited Warranty
Symetrix, Inc. expressly warrants that the product will be free from
defectsinmaterialandworkmanshipforthree(3)yearsfromthedate
the product is shipped from the factory. Symetrix’s obligations under
this warranty will be limited to repairing or replacing, at Symetrix’s
option, the part or parts of the product which prove defective in material
orworkmanshipwithinthree(3)yearsfromthedatetheproductis
shipped from the factory, provided that the Buyer gives Symetrix
prompt notice of any defect or failure and satisfactory proof thereof.
Products may be returned by Buyer only after a Return Authorization
number (RA) has been obtained from Symetrix. Buyer will prepay all
freight charges to return the product to the Symetrix factory. Symetrix
reserves the right to inspect any products which may be the subject of
any warranty claim before repair or replacement is carried out. Symetrix
may, at its option, require proof of the original date of purchase (dated
copy of original retail dealer’s invoice). Final determination of warranty
coverage lies solely with Symetrix. Products repaired under warranty will
be returned freight prepaid via commercial carrier by Symetrix, to any
location within the Continental United States. Outside the Continental
United States, products will be returned freight collect.
The foregoing warranties are in lieu of all other warranties,
whether oral, written, express, implied or statutory. Symetrix,
Inc. expressly disclaims any IMPLIED warranties, including
fitness for a particular purpose or merchantability. Symetrix’s
warranty obligation and buyer’s remedies hereunder are SOLELY
and exclusively as stated herein.
This Symetrix product is designed and manufactured for use in
professional and studio audio systems and is not intended for
other usage. With respect to products purchased by consumers for
personal, family, or household use, Symetrix expressly disclaims
all implied warranties, including but not limited to warranties of
merchantability and fitness for a particular purpose.
This limited warranty, with all terms, conditions and disclaimers set
forth herein, shall extend to the original purchaser and anyone who
purchases the product within the specified warranty period.
Symetrix does not authorize any third party, including any dealer or
sales representative, to assume any liability or make any additional
warranties or representation regarding this product information on
behalf of Symetrix.
This limited warranty gives the buyer certain rights. You may have
additional rights provided by applicable law.
Note: Some Symetrix products contain embedded software or apps
and may also be accompanied by control software intended to be run
on a personal computer. Said software is specifically excluded from
this warranty.
Limitation of Liability
The total liability of Symetrix on any claim, whether in contract,
tort (including negligence) or otherwise arising out of, connected
with, or resulting from the manufacture, sale, delivery, resale, repair,
replacement or use of any product will not exceed the price allocatable
to the product or any part thereof which gives rise to the claim. In
no event will Symetrix be liable for any incidental or consequential
damages including but not limited to damage for loss of revenue, cost
of capital, claims of customers for service interruptions or failure to
supply, and costs and expenses incurred in connection with labor,
overhead, transportation, installation or removal of products, substitute
facilities or supply houses.
Servicing Your Symetrix Product
If you have determined that your Symetrix product requires repair
services and you live outside of the United States please contact your
local Symetrix dealer or distributor for instructions on how to obtain
service. If you reside in the U.S. then proceed as follows:
Return Authorization
At the Symetrix factory, Symetrix will perform in-warranty or out-of-
warranty service on any product it has manufactured for a period of
three(3)yearsfromdateofdiscontinuedmanufacture.
Before sending anything to Symetrix, please contact our Customer
Service Department for a Return Authorization (RA) number. The
telephonenumberis+1.425.778.7728.Additionally,supportisavailable
via the web site: http://www.symetrix.co/knowledge-base.
In-warranty Repairs
To get your Symetrix product repaired under the terms of the warranty:
1. Call us for an RA number (have the serial number, shipping and
contact information and description of the problem ready).
2. Pack the device in its original packaging materials.
3. Includeyourname,address,daytimetelephonenumber,andabrief
statement of the problem.
4. Write the RA number on the outside of the box.
5. Ship the device to Symetrix, freight prepaid. We do not accept freight
collect shipments.
Just do these five things, and repairs made in-warranty will cost you
only one way freight charges. We’ll pay the return freight.
If you don’t have the factory packaging materials, we recommend using
an oversize box. Wrap the device in a plastic bag, surround it with
bubble-wrap, and place it in the box surrounded by Styrofoam peanuts.
Be sure there is enough clearance in the box to protect the rack ears.
We won’t return the device in anything but Symetrix packaging for
which we will have to charge you. If the problem is due to operator
misuse or error, you will have to pay for both parts and labor. In any
event, if there are charges for the repair, you will pay for the return
freight. Payment for all charges must be pre-arranged (prepaid, Visa or
Mastercard).
Out-of-warranty Repairs
If the warranty period has passed, you’ll be billed for all necessary
parts, labor, packaging materials, and freight charges. Please
remember, you must call for an RA number before sending the device
to Symetrix.
QUICK START GUIDE: SymNet xIn 12 and xOut 12
4
6408 216th Street SW |Mountlake Terrace, WA 98043 USA
T+1.425.778.7728 F+1.425.778.7727 | www.symetrix.co