Symmetricom GoWide 9.2 User manual

GoWide 9.2
G.shdsl Bridge/Router
User Manual
097-91023-01
Issue 1
February 2002

2GoWide 9.2 G.shdsl Bridge/Router – User Manual
Contents
097-91023-01 Issue 1: February 2002
Symmetricom, Inc.
2300 Orchard Parkway
San Jose, CA 95131-1017
http://www.symmetricom.com
Copyright © 2002 Symmetricom, Inc.
All rights reserved. Printed in U.S.A.
All product names, service marks, trademarks, and registered trademarks
used in this document are the property of their respective owners.

GoWide 9.2 G.shdsl Bridge/Router – User Manual 3
Contents
097-91023-01 Issue 1: February 2002
FCC Regulatory Notice
According to Federal Communications Commission (FCC) Rules regarding radio frequency
emissions, the GoWide complies with FCC Part 15 for Class B computing devices. The following
paragraph is required by the FCC.
This equipment generates, uses and can radiate radio frequency energy and if not used in
accordance with the instruction manual, may cause interference to radio communications. It has
been tested and found to comply with the limits for a Class B computing device pursuant to Subpart
J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such
interference when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user, at his own expense, will be
required to take whatever measures may be necessary to correct the interference.
If this equipment does cause harmful interference to radio or television reception, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Turn the equipment “OFF” and “ON”.
• Re-orient or relocate the receiving antenna.
• Increase distance between equipment and receiver.
• Connect the equipment to an outlet on a circuit different from which the receiver is connected.
Note: Any changes or modifications not expressly approved by the grantee of this device could
void the user’s authority to operate the equipment.
Canadian D.O.C.
This product conforms with Canadian Class A Emissions Regulations.
Approvals
Safety: FCC Part 68, EN60950, UL 1950, C/UL to CSA 22.2 No.950, TUV, IC CS03
Emissions: FCC Part 15 Class B, EN55022/CISPR22 Class B
Immunity: EN55024
Warning: Use a minimum of 26AWG line cord for the DSL connection.

4GoWide 9.2 G.shdsl Bridge/Router – User Manual
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Introduction
The GoWide Broadband Intelligent Business Gateway (BIBG) is an emerging new class of CPE
device that grows with small to mid-sized networks without requiring service providers to change their
DSL provisioning. It provides symmetric high-speed data services to small to mid-sized businesses.
The GoWide enables service providers to provision DSL service reliably over 30,000 feet and saves
costs during deployment with faster service deployment, less truck rolls, and will generate significant
new revenue for high-speed data access.
It has demonstrable advantages, such as unrivaled rate/reach and tolerance to noise and bridged
taps, all of which will enable service providers to provide increased end user satisfaction. The
interactive GUI for Windows provides easy setup or change of configuration for either local or
remote administration and maintenance.
FOR TROUBLESHOOTING, PLEASE REFER TO THE TECHNICAL MANUAL.
Packing List
• One GoWide 9.2 G.shdsl Bridge/Router
•OnePowercord
• One CD with documentation
•FourDSLcables(RJ-11)
• One Ethernet cable (RJ-45)

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Chapter 1 Product Description
GoWide 9.2 Feature Specifications . . . . . . . . . . . . . . . 10
G.shdsl Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10
ATM Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
LAN Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Routing Features . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Security Features . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Management Features . . . . . . . . . . . . . . . . . . . . . . 11
System Requirements . . . . . . . . . . . . . . . . . . . . . . . 12
GoWide 9.2 Hardware Specifications . . . . . . . . . . . . . 13
Physical Description . . . . . . . . . . . . . . . . . . . . . . . 13
Operating Environment . . . . . . . . . . . . . . . . . . . . . 13
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
GoWide 9.2 Front Panel. . . . . . . . . . . . . . . . . . . . . . . 14
GoWide 9.2 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . 15
Parameters from Service Provider . . . . . . . . . . . . . . . . . . 16
Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
System Module . . . . . . . . . . . . . . . . . . . . . . . . . . 18
ATM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2 Installation
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . 20
PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Change Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Setting Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 3 Bridge Mode Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
GoWide 9.2 Configuration . . . . . . . . . . . . . . . . . . . . 26
GoWide 9.2 Login . . . . . . . . . . . . . . . . . . . . . . . 26
Sample Configuration . . . . . . . . . . . . . . . . . . . . . . 29

6GoWide 9.2 G.shdsl Bridge/Router – User Manual
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Chapter 3 Bridge Mode Configuration (cont’d)
System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
LAN Port Configuration . . . . . . . . . . . . . . . . . . . . . 32
WAN Port Configuration . . . . . . . . . . . . . . . . . . . . 35
Quality of Service Setup . . . . . . . . . . . . . . . . . 35
WAN Port Configuration using RFC1483 . . . . . 37
WAN Port Configuration using PPPoE Relay . . . . 39
Advanced Configuration . . . . . . . . . . . . . . . . . . . . 41
Save/Restart Configuration . . . . . . . . . . . . . . . . . . 44
Internet Access Configuration . . . . . . . . . . . . . . . . . . . 49
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 4 Router Mode Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
GoWide 9.2 Configuration . . . . . . . . . . . . . . . . . . . . 56
GoWide 9.2 Login . . . . . . . . . . . . . . . . . . . . . . . 56
Sample Configuration . . . . . . . . . . . . . . . . . . . . . . 59
System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
LAN Port Configuration . . . . . . . . . . . . . . . . . . . . . 62
WAN Port Configuration . . . . . . . . . . . . . . . . . . . . 65
Quality of Service Setup . . . . . . . . . . . . . . . . . 65
WAN Port Configuration using IPOA . . . . . . . . 67
WAN Port Configuration using RFC1483 . . . . . 69
WAN Port Configuration using PPPoA Client . . . 71
WAN Port Configuration using PPPoE Client . . . 73
Advanced Configuration . . . . . . . . . . . . . . . . . . . . 75
Save/Restart Configuration . . . . . . . . . . . . . . . . . . 78
Internet Access Configuration . . . . . . . . . . . . . . . . . . . 83
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

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Chapter 5 Gateway Mode Configuration
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
PC Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
GoWide 9.2 Configuration . . . . . . . . . . . . . . . . . . . . 90
GoWide 9.2 Login . . . . . . . . . . . . . . . . . . . . . . . 90
Sample Configuration . . . . . . . . . . . . . . . . . . . . . . 93
System Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
LAN Port Configuration . . . . . . . . . . . . . . . . . . . . . 96
WAN Port Configuration . . . . . . . . . . . . . . . . . . . . 99
Quality of Service Setup . . . . . . . . . . . . . . . . . 99
WAN Port Configuration using RFC1483 . . . . . 101
WAN Port Configuration using PPPoE Relay . . . . 103
Advanced Configuration . . . . . . . . . . . . . . . . . . . . 105
Save/Restart Configuration . . . . . . . . . . . . . . . . . . 108
Internet Access Configuration . . . . . . . . . . . . . . . . . . . . 113
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Chapter 6 Support and Warranty Information
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 118
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Extended Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Configuration and Installation Support . . . . . . . . . . . . . . 118
Maintenance and Spares . . . . . . . . . . . . . . . . . . . . . . 119
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . 119
Appendix A TCP/IP Protocol Installation
TCP/IP Protocol Installation. . . . . . . . . . . . . . . . . . . . . . 122
Appendix B Interface Pin Assignments
Interface Pin Assignments . . . . . . . . . . . . . . . . . . . . . . 126

8GoWide 9.2 G.shdsl Bridge/Router – User Manual
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Appendix C Update GoWide 9.2 Firmware
Update GoWide 9.2 Firmware . . . . . . . . . . . . . . . . . . 128
Appendix D G.shdsl Configuration
G.shdsl Configuration . . . . . . . . . . . . . . . . . . . . . . . . 130
Service Parameters and Worksheet
Parameters from Service Provider . . . . . . . . . . . . . . . . . 134
Worksheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Chapter 1
Product Description
This chapter provides a description of the
GoWide 9.2.
Chapter

10 GoWide 9.2 G.shdsl Bridge/Router – User Manual
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GoWide 9.2 G.shdsl Bridge/Router – User Manual 11
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12 GoWide 9.2 G.shdsl Bridge/Router – User Manual
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GoWide 9.2 G.shdsl Bridge/Router – User Manual 13
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Physical Description
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14 GoWide 9.2 G.shdsl Bridge/Router – User Manual
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Table A. Front Panel Status Indicators
LEDs COLOR EXPLANATION
POWER GREEN ON: Device has power
OFF: Device has no power
ALARM RED ON: Device has DSL synchronization problem
OFF: No alarm
ATM ACT GREEN ON: Device has ATM activity
OFF: Device has no ATM activity
DSL SYNC GREEN* ON: DSL is synchronized
OFF: DSL is disabled
*When DSL SYNC LED is blinking, DSL is in handshake mode.
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Table B. Rear Panel Connectors and Switches
Nomenclature Explanation
POWER SWITCH Allows GoWide to be turned ON or OFF.
AC POWER A receptacle for the power cord.
RESET SWITCH Returns GoWide to factory settings.
DSL PORTS RJ-11 ports for DSL connection which require RJ-11 cables (provided).
CONSOLE PORT For administrative use only.
ETHERNET PORTS Allows GoWide to establish a connection directly to a computer from any of its four
ports. An RJ-45 straight cable is provided and the modem has auto-crossing capability.
Therefore, connection to a computer or a hub can be made without changing the RJ-45
cable. Each of the four ports has two LEDs. The green LED remains on when linked to an
active Ethernet port and will blink when there is traffic. The yellow LED indicates the
speed utilized by GoWide. It will be lit when the speed is at 100 Mb/s and will be off
when the speed is 10 Mb/s.
POWER
SWITCH AC POWER RESET SWITCH DSL PORTS CONSOLE PORT ETHERNET PORTS

16 GoWide 9.2 G.shdsl Bridge/Router – User Manual
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18 GoWide 9.2 G.shdsl Bridge/Router – User Manual
Product Description
097-91023-01 Issue 1: February 2002
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1
Default Settings
System Module
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Chapter 2
Installation
This chapter provides installation information for
the GoWide 9.2.

20 GoWide 2.3 G.shdsl Bridge/Router – User Manual
Installation
097-91021-01 Issue 1: February 2002
SSSSSSSSSSSS SSSSSSSSSS SSSSSSS S SSS SSSSSSS
2
Hardware Installation
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Figure 3. GoWide 9.2 Rear Panel Cable Connections
Procedure A. PC Connection to the Ethernet Port
Step Procedure
1 Check that the Ethernet card and the TCP/IP protocol are installed on the PC before beginning installation. (If
the TCP/IP protocol is not installed, go to Appendix A for the installation procedures.)
2 Connect the Ethernet cable from any of the four GoWide 9.2 Ethernet ports to the PC NIC card or the server
NIC card.
3 Connect one end of the DSL cable to the DSL wall jack and the other end to the “DSL RJ-11” receptacle on the
back of the GoWide 9.2.
4 Connect one end of the power cord to the wall jack and the other end to the “AC POWER” receptacle on the
GoWide 9.2.
5 Turn on the GoWide 9.2 by placing the ON/OFF switch in the back of the device to the ON position. The
Power LED must be a steady green. The Sync LED will initially be a blinking green and will become a steady
green once the connection is established.
End of Procedure
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