Symmetrikit Standing Chair Instruction Manual
Standing
Chair
The revolutionary
User Handbook
www.HHStandingChair.co.uk www.Symmetrikit.com
• You and your chair
• Set up checklist
• How to use your chair
• Looking after your chair
• F.A.Q’s
• Guarantee & warranty
• Contact
3-4
5
6-7
7-9
10-11
11
12
www.HHStandingChair.co.uk www.Symmetrikit.com
Welcome to your new Standing Chair
• It has been made bespoke to t you, keeping you comfortable, supported, all day
long. Ensuring you peace of mind every day to be able to get up and about.
No slumping or perching on the edge of the seat as your feet are safely anchored
to the oor.
• Keeping active – this is the rst of its kind ‘Sit to Stand’ chair that replicates how
you stand to enable you to keep moving. The supported standing action transfers
weight through your legs as you rise, helping to maintain healthy joints.
• Condence to stand up – lifting up from the bottom, maintaining forward eye
contact and actively engaging in the standing process. Move at your own pace,
stopping as you need, getting you up on your feet safely and securely, through a
natural standing action.
• Sit right every time – as the chair is made to t you, each time you sit down, you
will be positioned to the back of the chair with no need to shue back/reposition
to get comfortable. Maintenance of good posture and back support when
seated.
• Multi adjustable: single function sit/stand button; separate handset to adjust back,
seat and leg support individually to create your own snooze zone. Don’t worry, if
you can’t reach the handset - to reset the chair to upright position, simply use the
sit/stand button.
Mobile and semi ambulant
Maintaining independence and reablement
Tilit in space, Postural support and Pressure care as standard
Ability to weight bear
Up to 160kg/23 stone
Immobile/o feet
Incompatible for transfer with hoist/drop down arms
Dynamic postural support needs
Moving room to room
Bariatric
www.HHStandingChair.co.uk www.Symmetrikit.com
Handset
Your chair - tailor made, a perfect t for you
Back rest with built in lateral support
to help maintain good posture
Adjustable recline
and tilt in space.
Cutting edge
technology
in Pressure
Management
built into
every seat.
Height adjustable
leg rest, raise up to 90°;
parallel to hip height.
Dual arm rests: little extra
support, the inner arm
moves with you as you
raise and lower;
outer arms to
ensure upper
body support
as you relax.
Glide feet with
extra 40mm clearance
to clean underneath.
www.HHStandingChair.co.uk www.Symmetrikit.com
We’ve included a helpful checklist prior to and on delivery of your chair
Ready, set, go
Home access
• Access to main entrance (ramp/steps) clear of obstructions/trip hazards
for delivery vehicle*
• External doorway wide enough, minimum doorway width 730mm
• Conrmed access if delivery involves use of lift or carry up in internal
stairs
*Home delivery via 2 person team as standard
Room setting
• Internal door access width, minimum 730mm
• Power supply close enough to chosen location, avoiding trailing wires/trip
hazard
• Adequate space around chair to allow back to fully recline
• Each function of chair checked and working
• Demonstration on how to use chair
• Test function and t of chair
and relax...
The serial number is located on the rear frame of the chair.
It is important to reference the serial number during all
communication with your local supplier/The Helping Hand Company.
Note: we have completed this for you during our nal quality check
Serial Number:
Date of Manufacture:
www.HHStandingChair.co.uk www.Symmetrikit.com
Sit/Stand function
• The single function button enables you to stand up & sit down
all at the touch of a button
• Raise and lower in a smooth action, at your own pace, you
are in control
• If you can’t reach your handset, use the single function button
to bring you back to an upright position.
Remember, left-handed or right-handed - you can choose which
side of your chair
Handset
• Personalise your seating position to suit you
• Powered function allows you to adjust angle of back rest,
leg rest and tilt in space independently
• Ideal for a carer or partner too, the Sit/Stand function can
also be operated through the handset
Sitting to standing
• The Standing chair has been designed to make standing
up simple and eortless for you.
• Press the button or to begin rising up
• Hold down until you reach the optimum height to then
walk o the chair
www.HHStandingChair.co.uk www.Symmetrikit.com
Standing to sitting
• Sit back on the raised edge of the chair . You dont need to
lean back, the chair will position you automatically as you
lower.
• Holding on to the inner arm rests,
simply press or
The chair will slowly lower you down into a relaxed
seated position, snug into the back of the chair
• Use the handset to create your own
comfortable seating position.
www.HHStandingChair.co.uk www.Symmetrikit.com
Troubleshooting
If your chair develops a mind of its own and does not operate as you expect it to, check
the following:
• Chair will not adjust - check connected to mains supply and switched on
• Chair will not go up - check leg rest is not extended and back rest is fully
upright
• Chair will not recline - ensure the chair has been fully lowered from the standing
position
• Chair will not go down - make sure there is nothing behind or below the chair that
is restricting it’s movement
• If the SIT function does not return the chair to the default seated position, then it is
advisable to reset the chair as detailed on page 9
Charging
• The chair should be connected to mains power at all times when in use
• The chair comes complete with an emergency power back up, should there be a
power failure. This will operate for a maximum of one hour/10 lifts - it should be
used infrequently/only in case of emergency. An audible alarm will sound as the
battery runs low.
• To recharge the battery, reconnect to the mains power and allow 4 hours for full
battery charge
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Resetting your chair
1 Press the top two buttons and hold them for 10 seconds, the
chair will enter manual mode and you will notice a change in
the note of the beeping tone
2 Adust each function as follows:
seat fully down
leg rest fully in
back rest fully reclined (down)
Do not push any buttons for 10 seconds
3 Normal function should now be resumed: test the chair by
pressing ‘STAND’
Should you still have an issue with your chair, please contact your local supplier.
Cleaning your chair
• Before cleaning the chair, remove the mains cable from the wall socket
• Dust and dirt can increase the wear and tear on the fabric, we recommend you
brush/vacuum the chair regularly
• If the upholstery is exposed to direct sunlight for long periods of time it will likely
fade, where possible use blinds/curtains for protection
• Fabric upholstery has practical Stain Guard nish. When using fabric/upholstery
cleaner, always check manufacturers’instructions and test on an inconspicious area
rst
• Cuero upholstery should be wiped down using a damp, clean cloth with a solution
of mild detergent and lukewarm water
• The seat cushion is spilt into 2 sections and both covers are removable. They can
be machine washed at 40°C using non biological detergent and air dried or tumble
dried on a LOW setting
• The frame of the chair can also be cleaned with a damp cloth and mild detergent
if required. Please take care to keep the power system dry; ensure all electrical
components are dry before reusing the chair
DO NOT SIT IN THE CHAIR DURING THIS PROCESS
www.HHStandingChair.co.uk www.Symmetrikit.com
• Do I qualify for VAT exemption
If a Standing chair will help your illness or disability then you will not have to pay VAT.
• Do I need to provide a medical certicate to get VAT exemption
No, however you will need to complete a VAT exemption form at point of order
• How long will I have to wait to get my chair
All chairs are made to measure by our ne crafts team in Herefordshire, please allow 6-8
weeks.
Frequently asked questions
Guarantee + Warranty
5 years - mechanical parts ve years
1 year - electrical components
1 year - upholstery
• Normal wear and tear, soiling of covers and fabric shrinkage are excluded. We reserve
the right to withdraw colours or materials from the range but will always endeavour
to nd the closest match available
• This chair is not intended for use outdoors OR within a vehicle
• Great care is taken in the design and manufacture of your chair, and to ensure it
meets all safety standards - do not allow anyone to kneel, stand on the leg rest, arms
or back, incorrect use of this product can cause accidents
www.HHStandingChair.co.uk www.Symmetrikit.com
• When will I get my chair
We will call to conrm date/time. The direct delivery team install and remove transit
packaging. Disposal of your old furniture can be arranged - please discuss when placing
your order.
• What if I have a problem with my chair
In the highly unlikely event of a problem, please refer to pages 8-9.
• How will you use my personal details
Your details are stored on a secure database and are protected by the Data Protection Act
1984. We only store your details to cover your guarantees etc, we never pass your details to
third parties.
Credit or debit card details are never stored and online card payment details are processed
by a regulated merchant service to protect you.
• Can I move from room to room
The chair should never be moved with someone sitting in it and is not designed to be
moved around the house. The glide feet are to support cleaning around/underneath only.
• How do I keep my chair in tip top condition
We recommend an annual inspection to check for wear and tear, and test mechanical
integrity. For further details please contact our Service team on 01531 634468 - remember
to have your serial number handy.
• I need new upholstery
We reserve the right to withdraw colours or materials from the range but will always
endeavour to nd the closest match available. Please have the serial number of the chair to
hand when you call.
• How can I get in touch if I have a question
Tel: +44 (0) 1531 635678
Online: www.HHStandingChair.co.uk
Tel: +44 (0) 1531 635388
Online: www.Symmetrikit.com
The Helping Hand Company
Bromyard Road,
Ledbury
Herefordshire HR8 1NS
Tel: 01531 635678
www.HHStandingChair.co.uk
Tel: 01531 635388
www.Symmetrikit.com
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